It's hard to imagine a modern office or home workspace without the ability to quickly and wirelessly print documents and photos from any device. HP DeskJet 2620 — This popular MFP model supports Wi-Fi Direct and standard router connections, making it ideal for use with smartphones and laptops. However, initial network setup often presents challenges for users unfamiliar with the intricacies of driver and wireless protocol interactions.
In this guide, we'll cover in detail all the available methods for activating the connection between your printer and router. We'll cover both automatic and manual methods, and also highlight common errors that can occur during the hardware configuration process.
First, make sure your device is plugged in and ready to use. It's important to understand that HP DeskJet 2620 It does not have a touch screen, so settings are controlled through a combination of buttons and indicators on the control panel.
Preparing equipment and checking the network
Before beginning the software setup, you must physically prepare the device. Remove all shipping tapes and install the cartridges according to the color coding inside the compartment. After turning on the MFP, wait until the calibration process is complete, which will be indicated by the carriage stopping moving.
A critical step is to check your home network settings. Printers of the series DeskJet Work exclusively in the 2.4 GHz band. If your router broadcasts two networks with the same name (SSID) for the 2.4 and 5 GHz frequencies, this may cause a connection conflict.
⚠️ Attention: Make sure Client Isolation isn't enabled on your router. This feature prevents devices on the same network from communicating, preventing your computer from finding the printer.It's also a good idea to know your Wi-Fi password in advance, as you'll need to enter it into the corresponding software. If you don't know the password, check the sticker on the bottom of the router or log in to its web interface.
Automatic configuration method via WPS
The fastest way to connect is through technology. WPS (Wi-Fi Protected Setup), if your router supports it. This method allows you to automatically transfer network security settings, eliminating the need to manually enter a password.
To use this method, find the WPS button on your router and press it. Go to the printer within two minutes. HP DeskJet 2620 and press the wireless button on the control panel. The network indicator should start blinking blue.
Once paired successfully, the wireless indicator will stop flashing and turn solid blue. This means the device has acquired an IP address and is ready to use.
What to do if WPS doesn't work?
Some modern routers have WPS disabled by default for security reasons. In this case, you'll need to access the router settings via a browser and enable WPS in the wireless network section, or use the USB cable setup method.
Setup via USB cable and software
If the automatic network search fails, the most reliable method is to use an installation disc or a driver downloaded from the official website. This method allows the computer to transfer Wi-Fi settings directly to the printer via a temporary USB connection.
First, connect the MFP to your computer using a USB cable (usually included or purchased separately, type AB). Run the installation file.
HP Smartor the full driver package from the manufacturer's website. During the installation process, select the "Wireless connection" or "Set up a new device" option.The program will detect the printer via USB and prompt you to select your Wi-Fi network from the list of available ones. Enter the password, and the software will transfer the configuration to the device. After confirming successful setup, the program will prompt you to disconnect the USB cable.
☑️ Checklist before installing software
Completed: 0 / 5It is important not to interrupt the data transfer process. Network configuration is written into the device's non-volatile memory, and after disconnecting the cable, the printer should find the network on its own.
Using the HP Smart app for mobile devices
Smartphone owners can use the app HP Smart for iOS or Android. This is a convenient method that doesn't require a computer. The app automatically detects the printer if Bluetooth and location services are enabled on your phone.
Launch the app and tap "Add Printer." If the device is in setup mode (blue indicator flashing), it will appear in the list. Follow the on-screen instructions, selecting your home Wi-Fi network.
The app also allows you to run diagnostics, check ink levels, and scan documents directly to the cloud. This makes mobile printing as comfortable as possible for everyday use.
Parameter Description Default value Wi-Fi Direct mode Direct connection without a router Enabled (password required) Frequency range Supported standards 802.11b/g/n (2.4 GHz) Network indicator Connection status Blue (Ready), Flashing (Searching) Max. distance Within line of sight Up to 10-15 meters Direct connection via Wi-Fi Direct
Function Wi-Fi Direct Allows you to print without an internet connection or router. The printer creates its own wireless network, which your phone or laptop connects to. This is ideal for printing documents when visiting someone or when there's no internet connection at home.
To activate this mode, press and hold the wireless button on the printer for about 3 seconds until the power light starts blinking. On the device you plan to print from, find the name in the list of Wi-Fi networks that begins with
HP-DeskJet-2620.To connect, you'll need a password, which you can find by printing a configuration report. Press the "Information" button (the icon of a sheet with the letter "i") on the printer's control panel, and it will print a page with the PIN.
⚠️ Attention: When connecting via Wi-Fi Direct, your phone may temporarily lose internet access as it switches to the printer's network. To return to the network, you'll need to switch back.Resetting network settings and troubleshooting
If your printer no longer detects the network or continually loses connection, we recommend resetting the network settings. This will return the wireless module settings to factory defaults, deleting saved profiles.
To reset, press and hold the wireless button and the "Cancel" button (the cross) simultaneously for 3-5 seconds. The power indicator will flash, confirming the reset. After this, you'll need to restart the setup process.
A common problem is changing or replacing the router password. In this case, the printer will not be able to connect automatically. The only solution in this situation is to completely reset the printer's network settings and re-bind it to a new network.
📊 What connection method did you use?Automatic WPSVia USB cableMobile applicationWi-Fi DirectAlso, check whether your computer's antivirus software is blocking communication with the printer. Sometimes, a firewall may detect attempts to connect to the MFP as suspicious activity.
Why can't my HP DeskJet 2620 printer see my Wi-Fi network?
The most common cause is frequency incompatibility. The printer only operates in the 2.4 GHz band. If the router only broadcasts 5 GHz or hides the network name (SSID), the device will not be able to detect the access point. Also, check for special characters in the network name that the printer might not recognize.
How to find the IP address of a printer on the network?
The easiest way is to print a network configuration report. Press and hold the Information (i) button for 3 seconds. The report will show the IP address, MAC address, and connection status. Alternatively, you can find the IP address in the HP Smart app under the device settings.
Is it possible to connect a printer to a hidden network?
Yes, but this requires manual configuration via your computer. When installing the drivers, select the "Connect to a hidden network" option and manually enter the exact network name (SSID) and security type. Automatic search will not work in this case.