Changing your internet provider or router is often the reason why your Canon Stops responding to print commands. Many people are familiar with the situation where your laptop and phone are enjoying fast internet, but your MFP stubbornly flashes an error light. You no longer need to search for your old router to restore access to your scanner and printer.
The reconnection procedure requires a series of steps, but is not technically difficult. First, you need to determine the model of your device, as the algorithms for the series Pixma, MegaTank and office ImageClass may vary. In most cases, you'll need access to the printer's control panel or a USB cable handy.
In this article, we will look at all the current configuration methods, including using the button WPS and manually entering network parameters. You'll learn how to reset old network settings and get your device working in the new environment. The key is to follow the steps sequentially, without skipping the connection status check.
Preparing to set up a network connection
Before you begin setting up, make sure you know the exact name of your Wi-Fi network (SSID) and its password. Passwords are often case-sensitive, so check that uppercase and lowercase letters are not mixed up. It's also important that the router broadcasts a signal within the range supported by the printer.
Most modern models Canon operate in the 2.4 GHz band. If your new router is configured to operate only in the 5 GHz band or has the same name for both bands, this can cause problems. In this case, it's best to temporarily separate the networks or ensure the printer is detecting the correct frequency.
⚠️ Attention: Make sure the printer has cartridges installed and all protective tapes are open. The device will not be able to complete network setup if it is in a consumables error state.
Place the printer as close to the router as possible during setup. This will help avoid weak signal issues, which often interrupt the connection process. After a successful connection, you can move the printer to a more convenient location.
Connection method via WPS button
The fastest method available for most modern models is to use technology WPS (Wi-Fi Protected Setup). This method allows you to connect devices without manually entering a password, significantly simplifying the process. You will need physical access to both the router and the printer.
Find the button marked on the router body WPSOn some models, it may be combined with the reset button or require a long press. Press this button and immediately proceed to printer operations.
On the control panel Canon Find the button with a smartphone image or a wireless network icon. Press and hold it until the power or network indicator starts flashing. This usually takes about 3-5 seconds.
- 📡 Click the button WPS on the router.
- 🖨️ Activate WPS mode on the printer (hold down the Wi-Fi button).
- 🔄 Wait until the network indicator stops flashing and lights up steadily.
- 📄 Print the connection report to check the status.
The search and connection process may take up to two minutes. If the indicator stops blinking and remains lit, then IP address The request has been successfully received and the connection has been established. You can try sending a test page to print.
Manual setup via the printer menu
If automatic mode doesn't work or your router hides the SSID, you'll have to use manual entry. This method is universal and suitable for situations where WPS is unavailable. You'll need to carefully observe the symbols displayed on the screen.
Click the button Menu or Settings on your device. Use the navigation arrows to find the section responsible for wireless communication. Depending on the model, it may be called Wireless LAN, Wi-Fi or Network Settings.
Select "Manual Setup" or "Network Selection." The printer will begin scanning the air and display a list of available networks. Find your router's name in the list and press OKIf the network is hidden, select the option to enter the SSID manually.
| Action | Description | Indicator |
|---|---|---|
| Network search | Scanning for available SSIDs | Flashing quickly |
| Entering a password | Using arrow keys to enter characters | It's on constantly |
| Connection | Obtaining an IP address from a router | Blinks slowly |
| Success | Connection established | It burns with a steady light |
When entering a password, use the arrow buttons to select the desired character and the button OK or Black/Color to confirm each character entered. Be extremely careful, as you can only correct an error by restarting the process.
Using a USB cable for initial setup
When wireless methods fail, a good old USB cable comes to the rescue. This method is especially useful if the printer doesn't detect the network or you can't find the menu you need on the device's small screen. You'll need a cable like USB Type-B, which usually comes in the kit.
Connect the cable to the computer and printer. Run the installation disc included with the device, or download the full package of drivers and utilities from the official website. CanonDuring the installation process, select "Wireless connection".
⚠️ Attention: During setup via USB, do not disconnect the cable, even if the computer screen indicates a connection has been established. Wait until the setup wizard completes.
The program will automatically transfer Wi-Fi settings from your computer to the printer. This is the most reliable method, as it eliminates manual input errors. Once the process is complete, the cable can be disconnected.
☑️ Preparing for setup via USB
If automatic transfer does not occur, use the utility Canon IJ Network ToolIt allows you to manually configure network settings for a device connected via USB. Select "Setup" in the utility menu and follow the wizard's prompts.
Setup via the Canon PRINT mobile app
For owners of smartphones and tablets, the company Canon developed a user-friendly application Canon PRINT Inkjet/SELPHYIt allows you to set up printing directly from your mobile device, bypassing your computer. This is especially convenient if you don't have a laptop with a disc drive handy.
Download the app from App Store or Google PlayMake sure your phone is connected to the same Wi-Fi network you plan to connect the printer to. Launch the app and tap the "Add Printer" button.
Follow the instructions on your smartphone screen. The app may prompt you to switch to the printer's direct network to transfer router settings. This is a standard security procedure.
- 📱 Download the app Canon PRINT.
- 🔗 Connect your phone to the target Wi-Fi.
- 🖨️ Add a printer through the app menu.
- ✅ Confirm the connection.
What should I do if the app doesn't find the printer?
Make sure Bluetooth and location services are enabled on your phone. Some models require these features to be enabled for initial detection on the local network. Also, check to see if your phone's antivirus software is blocking the device from detecting devices on the local network.
Diagnosing and resolving connection problems
Even with the right steps, problems can still occur. Often, the problem lies in the router's security settings, such as filtering. MAC addressesIf your router is configured to only work with trusted devices, the printer won't be able to connect until you whitelist it.
It's also worth checking if you've reached the maximum number of connected devices. Small home routers sometimes have a limit on the number of clients. Try temporarily disabling other devices and trying again.
Print a network connection report (usually through the menu or by holding the cancel button). The report will show the error code. Codes of the series E or digital codes like 1900 will help to accurately determine the cause of the failure.
⚠️ Attention: Router interfaces and printer firmware may be updated. If the menu items described differ, please refer to the user manual for your specific model or the official support website.
Frequently Asked Questions (FAQ)
Can a Canon printer be connected to a 5GHz network?
Most printer models Canon support only the standard 2.4 GHzIf your router broadcasts the same network with a common name for both bands, try separating them in the router settings or force-enabling compatibility mode.
The printer sees the network, but says "Failed to connect."
Most likely, you entered the wrong password or selected the wrong encryption type. Check that the encryption type is set correctly on your router. WPA2-PSK (AES), which is most compatible with older peripherals.
How do I reset network settings on a printer?
This is usually done through the menu: Settings → Device → LAN Settings → Reset LAN SettingsOn models without a display, you often need to hold down the Stop or Wireless button for 10-15 seconds until the indicator light flashes.
Do I need to reinstall the driver after changing the router?
If the printer's IP address changes (and it almost always does when you change your router), the operating system may lose connection to the device. The easiest way is to remove the old printer from the system and re-add it as a new network device.