How to Reset Wi-Fi on an HP Printer: A Complete Guide

Modern wireless networks While these devices provide incredible convenience when printing documents, there are times when the device begins to malfunction or needs to be moved to another office. In such cases, the user needs to completely clear the current network settings. Restoring factory defaults often resolves 90% of network visibility issues.

Many owners of equipment Hewlett-Packard People encounter difficulties when trying to reconfigure their router or change their internet service provider. The printer simply doesn't see the new access point or continues searching for the old one. Resetting network settings on HP printers does not remove any installed drivers or software on your computer. This action only affects the internal configuration of the printing device itself.

In this article, we'll take a detailed look at all known methods for resetting your iPhone. We'll cover options for models with a touchscreen, push-button controls, and even devices from the DeskJet Without a display. Following these steps correctly will help you quickly get your equipment back up and running.

When a complete reset of network settings is necessary

There are several scenarios in which a standard reconnection may fail. Most often, this is due to changes in the home or office network infrastructure. If you've changed your router password or its SSID, the device will persistently try to connect to the old access point, ignoring the new one.

The problem may also lie in conflicting IP addresses. Sometimes DHCP server It issues an address that's already taken by another device, leading to constant connection drops. In this case, clearing the network settings cache forces the device to request a new address.

  • 🔄 You bought a new router and changed the name of your wireless network.
  • 🔑 The security password or encryption type has changed (for example, from WPA2 to WPA3).
  • 🏢 Moving to a new office with a different addressing scheme.
  • 📉 The printer has stopped responding to Wi-Fi print requests, even though the network indicator is on.

It is worth noting that for some corporate models LaserJet You may need to reset not only the Wi-Fi but also the Ethernet settings, if they were previously used. This prevents the wired connection from prioritizing wireless in mixed environments.

📊 Have you ever encountered a problem where your printer doesn't detect a new Wi-Fi network?
Yes, all the time.
Sometimes it happens
No, it always connects immediately.
I only have a USB printer.

Preparing equipment before dumping

Before using buttons or menus, ensure the device is ready for the reset. Unstable power can interrupt the reset process, resulting in a software failure. Make sure the printer is powered on and in a ready state, not in deep sleep mode.

If you plan to set up the device from a computer or smartphone, make sure these devices are close by. After the reset, the printer will create a direct access point or enter search mode, and you'll need to react quickly. The distance between the router and the printer during the initial setup is also important.

☑️ Pre-reset check

Completed: 0 / 4

It's important to understand the difference between a simple power off and a reset. A simple power off Power Off It doesn't clear the non-volatile memory where network settings are stored. Therefore, simply unplugging the power cord won't solve the connection issue.

⚠️ Attention: If your printer is connected via an Ethernet cable, resetting the network settings may also disable the wired connection. Be prepared to reconfigure the LAN port if you don't need Wi-Fi.

Resetting Wi-Fi on HP Printers with a Touchscreen

Models of the series HP OfficeJet Pro And Envy They are equipped with user-friendly color displays, making navigation significantly easier. The interface may differ slightly depending on the firmware version, but the logic remains the same. You will need to access the network settings menu.

First, look for an icon on the screen that resembles an antenna or gear. Depending on your model, this may be a tab. Setting up or NetworkClicking on it will take you to the connection management menu. Here, we're interested in the wireless section.

The further algorithm of actions looks like this:

  1. Select an item Wireless communication or Wireless.
  2. Scroll down to the section Additionally or Advanced.
  3. Find the option Restore settings or Restore Network Settings.
  4. Confirm the action by clicking Yes or OK.

After confirming, the screen may go blank for a few seconds. This is normal—the Wi-Fi module is rebooting. When the device turns back on, the wireless indicator should start blinking, indicating it's ready to pair.

Instructions for models without a display (push-button control)

For devices of the series DeskJet And LaserJet Entry-level devices without a full-screen display use a combination of buttons. This is called a "cold reset" of network modules. It's effective when the menu is inaccessible or the device is frozen.

The control panel of such printers usually has a button with an image of an antenna (Wireless) and a cancel button (Cross). In some models, for example, HP LaserJet Pro MFP, you may need to press and hold the wireless button and the information button (icon) at the same time i).

Standard sequence of actions:

  • 🔘 Press and hold the button Wireless communication and the button Cancel simultaneously.
  • ⏱ Hold them down for 3-5 seconds until the power indicator flashes.
  • 📶 Release the buttons. The Wi-Fi indicator should start flashing blue.
  • 🔌 If this doesn't help, try turning off the printer, holding down the same buttons, and turning it on without releasing the keys until the light starts blinking.

Once the process is successfully completed, the printer will enter automatic connection mode. At this point, it will search for known networks or create its own for configuration. Don't be alarmed if your network name appears in the list of available networks on your phone, followed by "Direct."

Printer model Button combination Retention time Success indicator
HP DeskJet 2700 Wi-Fi + Cancel 3 seconds Wi-Fi button blinking
HP LaserJet M14 Wi-Fi + Information 5 seconds Network indicator blinking
HP Smart Tank Wi-Fi + Cancel 3-5 seconds Pulsation of blue light
HP OfficeJet 8020 Through the menu (see above) - Screensaver
What to do if the buttons do not respond?

If the button combinations don't work, the Button Lock feature may be enabled on the printer. Check the manual for the unlock combination; often, it's a long press of the power button or a specific sequence of presses. In rare cases, a firmware update via USB cable may be required.

Configuration via the Embedded Web Server (EWS)

If the printer is still visible on the network but is unstable, you can use the built-in web interface. This method is considered the cleanest, as it allows you to manage settings remotely without having to access the device. To do this, you'll need the printer's IP address.

You can find out the address by printing a configuration report. This usually requires pressing the button Report or a combination Info + CancelFind the line in the report IP AddressEnter this number into the address bar of a browser on a computer connected to the same network.

The page will open HP Embedded Web Server. Go to the tab Net (Network). In the left menu, select Wireless communication (Wireless). Here you will see a button Restore settings (Restore Defaults). Pressing this button initiates a software reset of the module.

⚠️ Attention: After resetting via the web interface, network communication with the printer will be immediately interrupted. The page will stop loading. This is expected behavior, indicating that the command has been completed.

Using the HP Smart app to recover

A modern approach to peripheral management involves the use of a mobile application HP SmartIt's available for iOS, Android, Windows, and macOS. The app can automatically detect a printer that has lost its settings and offer to restore the connection.

Launch the app and click on the plus sign + to add a printer. If the device is in setup mode (the indicator light is blinking), the program will prompt you to transfer new Wi-Fi data to it. During setup, there's often an option to "Change Wi-Fi settings," which effectively resets the old settings.

The advantage of this method is that the app will automatically fill in the password for the network your phone is connected to. You don't have to enter it manually, which eliminates case errors. This is especially important for complex passwords with special characters.

Common problems and their solutions

Even if you follow all the instructions, issues may arise. For example, the printer resets but won't connect to the router. Often, the problem lies in the frequency range. Many older or budget printer models only support the frequency 2.4 GHz and don't see the network 5 GHz.

Check your router settings. If you have two networks combined under the same name, try temporarily separating them or forcibly switching your phone to 2.4 GHz during setup. Also, make sure MAC address filtering isn't enabled on your router, as this could block the new connection.

  • 📡 Signal range: Make sure the printer is not placed in a metal cabinet or far from the router during setup.
  • 🔒 Security type: Printers may not support the new WPA3 standards. Try setting your router to mixed WPA2/WPA3 mode or WPA2-only.
  • 📶 Hidden SSID: If your network name is hidden, the printer won't be able to connect automatically. Make the network visible during setup.

In rare cases, a full power cycle of the router and printer can help. Turn off both devices, wait a minute, turn on the router, wait until it fully boots up, and only then turn on the printer.

What should I do if the Wi-Fi light stays orange?

An orange light usually indicates a connection error or low signal strength. Try moving the printer closer to the router. If that doesn't help, repeat the reset process again, making sure you hold the buttons down for the correct amount of time. Also, check for out of paper or ink, as some models lock the network when critical printing errors occur.

Is it possible to reset the settings without losing fax settings?

In most modern HP models, resetting network settings (Restore Network Settings) does not affect the fax settings stored in the device's memory. However, resetting all settings (Restore Defaults) can clear them too. Read the menu item name carefully before confirming.

How to find out the IP address after a reset?

After the reset, the printer will attempt to obtain a new IP address from the router. To find out, print a configuration report (usually by pressing i (or via the Report menu). The sheet will display the current IP address in the IPv4 section.