Owners of continuous ink supply systems (CISS) sooner or later encounter a critical situation when the Epson L355 printer stops printing completely. The ink and paper indicators on the device's screen begin to flash, and an error message appears on the computer monitor with a code indicating the absorber is nearing the end of its life. This means that waste ink counter has reached its limit value, and the device logic blocks further operation to prevent the internal sponge from overflowing and ink from leaking onto the table.
The traditional solution to this problem is to connect the device to a computer via a USB cable and run a special utility to reset the counters. However, if the MFP is installed in a remote office, mounted on a wall, or simply located in a location that is physically difficult to access, using a cable becomes impossible. Fortunately, the model Epson L355 equipped with a built-in Wi-Fi module, which allows you to perform a reset procedure diapers remotely using a network connection.
In this article, we'll take a detailed look at how to reset the waste ink counter wirelessly. You'll learn about the necessary software, IP addressing configuration details, and potential issues that may arise during the process. It is critical to understand that a software reset does not clear the physical sponge of ink, so after resetting the counter, the absorbent material must be replaced or washed.
How a waste ink meter works
Inside every Epson inkjet printer is a special reservoir with an absorbent sponge where excess ink drains during printing and print head calibration. This element is called absorber Or, colloquially, "a diaper." The device's electronics meticulously track every drop that falls into the compartment using a special counter embedded in the printer's EEPROM (non-volatile memory).
When the counter reaches 100%, the printer locks to prevent the tank from overflowing and damaging furniture or documents. Operating logic Epson L355 This warning doesn't allow you to ignore it. This counter can only be reset programmatically by sending a special code to the device's memory. When connected via USB, this is done directly by the program, but when connected via Wi-Fi, the data packet passes through the network protocol, which requires proper addressing configuration.
It's important to distinguish between a software reset and a physical reset. A software reset simply returns the counter to zero, allowing printing to continue. If the physical sponge is full, ink may begin to leak out. Therefore, after each diaper reset It is recommended to inspect the absorbent element.
⚠️ Caution: Resetting the counter does not remove ink from the device. If you reset the counter on a full absorber, ink may leak from the printer body, damaging the surface it's placed on.
Necessary tools and preparation
To successfully complete this procedure, you will need a computer or laptop running Windows. Mac OS and Linux are not suitable, as most service utilities (like Resetter) are written exclusively for Windows and require specific Epson drivers to correctly transmit commands.
The second mandatory requirement is having a service program installed. The most common and proven utility is Epson Adjustment Program (often referred to as AdjProg). There are also alternatives, such as WIC Reset, but they often require purchasing an activation key. Epson L355 Typically the free version of the Adjustment Program, compatible with the L series, is used.
Additionally, your computer and printer must be on the same local Wi-Fi network. This means they must be connected to the same router. Connecting the MFP via a LAN cable and the laptop via Wi-Fi is also acceptable, as long as they can see each other on the network.
- 🖥️ A computer with Windows OS (7, 8, 10, or 11) and administrator rights.
- 📡 Stable Wi-Fi connection between PC and Epson L355 printer.
- 💾 Installed Epson Adjustment Program (version for L355).
- 🔌 Laptop charger or uninterruptible power supply (in case of a power surge).
Before running the program, make sure your antivirus software isn't blocking the utility. Service programs are often identified by security software as potentially unwanted programs because they interfere with the device's firmware. It's best to add the program folder to the exclusions list for the duration of the procedure.
Setting up a network connection and IP address
The most important step in the remote reset process is setting the IP address correctly. The Adjustment Program can't scan the network for the printer; it needs to know exactly where to send commands. By default, network settings can be dynamic (DHCP), meaning the router can assign a new IP address to the printer each time it's turned on.
To avoid connection problems, you need to register static IP address For your Epson L355. This can be done through the MFP's control panel or through the EpsonNet Config web interface. Go to the printer menu, select "Wi-Fi Settings" -> "TCP/IP Settings," and disable automatic IP acquisition. Manually enter the address, for example, 192.168.1.200 (make sure it's within your network range and isn't already in use by another device).
After setting up a static IP, check if the printer is accessible. Open the Windows command prompt (press Win+R, type cmd) and enter the command ping 192.168.1.200 (or your IP). If you receive a response from the device, the connection is established correctly. If the ping fails, check your firewall settings or make sure the address you entered is correct.
In some cases, Epson drivers can create virtual ports that conflict with network ports. Make sure the network port of your Epson L355 is selected in "Devices and Printers," not the USB port or fax module.
Step-by-step instructions for resetting via Wi-Fi
Now that the network connection is configured and the static IP address is assigned, you can proceed to the actual reset. Run the program Adjustment Program As an administrator. In the window that opens, click the "Select" button to select your printer model.
In the model selection window, find in the list Epson L355Pay attention to the "Port" field. By default, it may say "Auto selection" or "USB001." Click the drop-down list and select "Network." Once selected, a field for entering the IP address will appear.
☑️ Pre-launch check
Enter your printer's IP address in the appropriate field (e.g., 192.168.1.200) and click "OK." If the program returns a connection error, check the IP address again and ensure the printer hasn't entered sleep mode (wake it up using the button on the printer case).
After successfully selecting the port, click "Particular Adjustment Mode" in the program's main menu. In the list that opens, find "Waste Ink Pad Counter" and click "OK." This is the waste ink pad counter management menu.
In the next window, you'll see checkboxes next to "Main pad counter" and "Platen pad counter." Make sure only the "Main pad counter" is checked. Click the "Check" button to read the current value. If the program responds with a value (e.g., 85% or 100%), then the connection is established.
Now click "Initialize." The program will warn you that a reset will occur. Click "OK." The process will take a few seconds. Once complete, a message will appear asking you to turn the printer off and on again.
What to do if the Initialize button is not active?
If the button is grayed out, it means the port isn't selected or the current counter value hasn't been read. Go back, click Check, and only after the numbers appear will the Initialize button become available.
⚠️ Caution: During the initialization (reset) process, do not turn off the printer or disconnect the Wi-Fi connection. Disrupting the EEPROM write process may brick the device.
Table of error codes and their meanings
While using your printer, you may encounter errors other than just the pad replacement prompt. Understanding the codes will help you diagnose the problem faster. Below is a table of the most common errors encountered on the Epson L355.
| Error code | Description | Solution method |
|---|---|---|
| 000031 / 000033 | Initialization error | Reboot, check cables |
| 000040 | Mechanical error | Checking the carriage and belt |
| 031006 | Diaper overflow | Reset the counter programmatically |
| 031001 | CISS error | Checking the ink level in the tanks |
| W57367 | Absorber error | Replacing the sponge and resetting the counter |
If the error persists after resetting the diaper, the problem may lie in the physical condition of the sensors or cables. In this case, software methods won't help, and you'll need hardware diagnostics.
Common problems with remote reset
Despite the simplicity of the procedure, users often encounter difficulties. One of the most common issues is the "Communication Error." This means the program cannot access the printer over the network. Most often, the cause is Windows Firewall or antivirus software blocking outgoing connections from the utility.
Another issue is a changing IP address. If you didn't set the IP statically, the router may have changed it after a reboot, and the program is accessing the old address. Always check the current IP address through the printer's menu or the router's client list before resetting.
It's also worth mentioning the compatibility issue between Adjustment Program versions. Not all versions are compatible with the Epson L355. If one version doesn't detect the printer or returns an initialization error, try finding a different build (for example, versions 1.04 or 1.12 are often more stable).
If the printer freezes after a reset and doesn't respond to buttons, try a hard reset: turn off the device using the power button, then unplug the power cord for 1-2 minutes. This will flush any residual charge from the capacitors and clear any temporary logic errors.
FAQ: Frequently Asked Questions
Is it possible to reset a diaper from a phone via Wi-Fi?
No, the standard Epson iPrint or Epson Smart Panel mobile apps do not have a waste ink counter reset feature. This operation requires the Epson Adjustment Program, which only runs on Windows operating systems.
How many times can you reset a diaper programmatically?
Theoretically, the number of software resets is unlimited. However, the physical life of the absorbent sponge is finite. After 3-5 reset cycles, it is strongly recommended to replace the sponge itself or thoroughly clean it, otherwise ink will begin to leak.
Is the warranty reset after using the Adjustment Program?
Officially, using third-party software to tamper with service settings may be grounds for denial of warranty service. However, since the counter isn't completely cleared from the service menu logs (only the print-ready flag is changed), the service center may detect the use of a reset tool.
What should I do if the program says "General error"?
The "General error" error often occurs when resetting if the printer is busy with another process (printing, cleaning) or if documents are stuck in the print queue. Clear the print queue in Windows, restart the computer and printer, and try again.
Do I need internet access to reset via Wi-Fi?
No, internet access is not required. The main requirement is that your computer and printer are connected to the same local router (Wi-Fi network). Data exchange occurs within the local network between the PC and the MFP.