Wireless connection issues with office equipment often become a real challenge for users. Reset network settings is the most effective way to troubleshoot errors when a device stops responding or doesn't detect the router. In this article, we'll cover in detail how to restore Canon to factory network settings.
Sometimes standard reconnection methods do not work and a complete reset of the configuration is required. Resetting Wi-Fi settings deletes saved passwords and IP addresses, returning the communication module to its original state. This action is safe for the device itself and does not affect other system printing settings.
The procedure may vary depending on the specific series of your MFP. We'll cover options for models with and without a display, as well as the nuances of working with different operating systems. Follow the instructions carefully to avoid errors.
When a complete reset of network settings is necessary
Users often encounter a situation where the printer suddenly stops responding to network print commands. This can happen after replacing the router, changing the password, or Wi-Fi networks or updating the firmware of the device itself. In such cases, accumulated configuration errors prevent normal operation.
A reset is also necessary when transferring the device to a new owner or moving to a new office. Old access point data may conflict with the new environment. Wireless LAN The module requires a clean start for correct pairing.
- 📶 The router has changed its name or password, and the printer cannot connect automatically.
- 🔄 You updated your device's firmware and network glitches appeared.
- 🏢 The office has moved, and the local network structure has changed.
- ❌ A connection error appeared on the screen that cannot be resolved by rebooting.
⚠️ Attention: Before starting the process, make sure you know your Wi-Fi network password. You'll need to re-enter it after the reset.
Preparing for the factory reset procedure
Before you begin any active work, it's important to take a few preparatory steps. This will help avoid unexpected situations and reduce setup time. Stable power supply critically important during the reset process.
Make sure the device is turned on and in standby mode. If any error indicators are visible on the screen, it's best to first reboot the device using the power button. This will rule out temporary software glitches.
☑️ Preparing for the reset
You may need access to a computer or smartphone for subsequent setup. Prepare the connection information in advance. In some cases, you'll need to press a physical button on the device, so make sure the device is easily accessible.
Resetting settings on models with a display (G, TS, TR series)
Devices of the series Canon PIXMA Those with a color screen have the most intuitive menu. Navigation is done using the touchscreen or the buttons around it. The algorithm is the most logical and similar to setting up a smartphone.
You need to find the section responsible for external connections. It's usually marked with an antenna icon or located in the main settings menu. Select the item associated with LAN settings or wireless network.
- Click the button
Settings(settings) on the main screen. - Go to the section
Device settings(device settings). - Select
LAN settings(LAN settings). - Click
Reset LAN settings(reset LAN settings). - Confirm the action by selecting
Yes.
After confirmation, the screen may turn off or the Wi-Fi indicator may start flashing. This means the process has started. The device will return to its factory network settings. You can now run the connection wizard again.
What if the menu is in English?
Use the translator on your smartphone with augmented reality (the camera zooms in on the screen) to accurately understand menu items. Look for words like "Reset," "LAN," and "Wireless."
Instructions for models without a screen (MG, iP, MP series)
Models without a display are controlled exclusively through button combinations and flashing indicators. It's important to follow the timing and sequence of presses. The primary control button is often Stop/Reset or a button with a triangle in a circle.
To reset network settings on such devices, a long button press is usually used WirelessFind the button with the antenna icon. Press and hold it until the power light or wireless button starts flashing.
| Printer model | Button to hold | Reset indication | Retention time |
|---|---|---|---|
| Canon MG2540S | Wireless | The Wireless indicator is flashing | Up to 5 seconds |
| Canon TS3340 | Direct (Direct Printing) | The network indicator is flashing | 3-5 seconds |
| Canon iP2840 | Wireless + Stop | The alarm indicator is flashing | Simultaneously |
| Canon E4140 | Wireless | The power indicator is flashing | Up to 3 seconds |
In some cases, a combination is required: hold down the button Stop and release it when the indicator flashes a certain number of times. The exact number of flashes depends on the model. Most often, it's 2-3 times, but it's best to check the manual for your specific model. Canon.
Using the Direct Button to Reset
Function Direct Connect Allows you to connect directly to the printer, bypassing the router. On many modern models Canon Activating this mode will also initiate a network settings reset if you hold the button down for a long time.
Find the button with a smartphone image or the "Direct" icon. Press and hold it for a few seconds. The device will typically beep and the lights will begin flashing in a specific pattern. This indicates that the network settings have been reset and direct printing mode is enabled.
This method is convenient because it immediately puts the device into a mode ready for a new setup via your smartphone. You don't need to search for additional menus. However, not all models support resetting via this button, so be sure to follow the indicator lights.
⚠️ Attention: Interfaces and button behavior may vary depending on the firmware version. If the default combinations don't work, check the manufacturer's official website for the latest documentation.
Resetting Wi-Fi after a reset
After a successful reset network parameters, the printer is ready for a new configuration. The easiest way to do this is using the mobile app. Canon PRINT Inkjet/SELPHYIt automatically finds devices in setup mode.
Launch the app on your smartphone and tap the "Add Printer" button. Follow the on-screen instructions. The app will automatically transfer your Wi-Fi network information to the printer. This is much more convenient than entering a password through complex menus on the device's small screen.
- 📱 Make sure Bluetooth is turned on on your phone (for the initial search).
- 📶 Your phone must be connected to the same Wi-Fi network to which you want to connect the printer.
- 🔋 The printer must be located in close proximity to the router.
If automatic setup fails, you can use WPS if your router supports it. Press the WPS button on the router, then the corresponding button on the printer. The devices will automatically exchange encryption keys.
Common mistakes and how to solve them
Even if you follow the instructions correctly, difficulties may arise. Often, the problem lies in the frequency range. Many older and budget models Canon work only in the range 2.4 GHz and do not see 5 GHz networks.
If the printer isn't connecting, try temporarily separating the networks on your router (if they are combined into one network with the same name) or force your smartphone to switch to the 2.4 GHz network before setting it up. It's also worth checking if your router has MAC address filtering enabled.
Sometimes updating the drivers on your computer or reinstalling the app on your phone helps. Errors may be related not to the printer itself, but to the cache of the devices used for setup. Clearing the app cache often solves the problem.
Why doesn't my printer see my Wi-Fi network after resetting?
Most likely, the printer is too far from the router, or the network is operating on a 5 GHz frequency, which the device doesn't support. Also, check if the network name (SSID) is hidden in the router settings—hidden networks require manual configuration.
Will this reset the number of pages printed?
No, resetting LAN/Wi-Fi settings only affects the network module. The page counter, print quality settings, and ink level data are saved in the device's memory.
Is it possible to reset the settings if there is no access to the menu?
Yes, on most Canon models this is done using the hardware button (Wireless, Stop, or Direct), as described in the sections above. A long press initiates a reset without entering the menu.
What should I do if the Wi-Fi light stays orange?
An orange light usually indicates an error. Try completely powering off the printer (unplugging it) for 1-2 minutes, then powering it back on. If the error persists, there may be a hardware issue with the network module.