Multifunctional device Xerox WorkCentre 3320 It's a popular choice for small offices due to its reliability and printing speed. However, in the age of mobility, there's often a need to print a document or scan a file directly from a smartphone, bypassing a computer. A standard wired network may be unavailable or inconvenient, so the technology Wi-Fi Direct becomes a key solution for operational work.
Pairing a mobile device with an MFP can seem complicated due to the lack of a touchscreen on the printer's control panel. You'll need to navigate the text display and navigation buttons, requiring careful configuration. However, following the correct sequence of steps will ensure a stable connection.
In this guide, we'll cover all the setup details, from activating the wireless module to installing a dedicated app. You'll learn how to avoid common errors and ensure secure data transfer over the air.
Equipment preparation and compatibility testing
Before you start setting up, make sure that your MFP Xerox 3320 Equipped with a wireless module. This is often indicated by the additional letter "N" or "DN" in the model name (e.g., 3320DNI), but it's best to check for Wi-Fi connectivity visually or through the device's menu. If the module is not installed, software activation will be impossible.
You will also need a smartphone or tablet running the operating system Android or iOSMake sure your mobile device's Wi-Fi module is enabled and functioning properly. Internet access is not required for direct connection mode, but may be required to download drivers or apps.
⚠️ Important: Make sure there is no pending print or scan task on the printer. Active processes can block access to network settings through the control panel.
It's recommended to prepare the password for your primary Wi-Fi network in advance if you plan to integrate the printer into your existing office infrastructure. If you use direct printing mode, the password will be generated by the device itself.
Activating the Wi-Fi module on the Xerox 3320 control panel
The first step is to activate the wireless interface on the printer itself. Since the 3320 model doesn't have a touchscreen, navigation is accomplished using the arrow keys and the OK button. Press the Menu (or the button with the gear icon) on the control panel.
Using the arrows, go to the item Net (Network) and click OK. In the submenu that opens, find the line Wireless communication (Wireless) or Wi-FiIf the status is off, select the option Turn on (On) Once activated, the printer will begin searching for available networks.
For direct printing mode without a router, select the option Wi-Fi DirectIn this mode, the printer creates its own access point. You may need to enter the network name (SSID) and password, or view them in the configuration report.
Setting up a Wi-Fi Direct connection
Mode Wi-Fi Direct This is the easiest way to connect your phone to a printer, as it doesn't require a router. The printer acts as an access point to which your smartphone connects. This is ideal for one-time printing of documents from a guest's laptop or phone.
To activate this mode, go to the printer menu and follow this path: Menu → Network → Wireless → Wi-Fi Direct. Make sure the status is set to OnIf required, configure the security method by selecting WPA2 to protect the data transmission channel from outsiders.
Now grab your phone. Open Wi-Fi settings and find the name "Direct-XX-Xerox 3320" in the list of available networks. Tap it to connect. The device will ask for a password.
Where can I get a password for Wi-Fi Direct?
The default password is often printed on a sticker on the back of the device or on an information page that can be printed via the Reports → Configuration Page menu.
After entering the password, the phone will confirm a successful connection. Please note that the phone's internet connection may be lost at this point, as the channel is busy connecting to the printer. This is normal behavior for direct connection mode.
Using the Xerox Print Service Plug-in
For full-featured document processing, especially for A4 format and complex layouts, the system's standard tools may not be sufficient. Xerox Corporation recommends using a specialized plug-in. Xerox Print Service Plug-in for AndroidThis software provides the best compatibility with MFP drivers.
Download and install the app from the official store Google Play or App StoreAfter installation, launch the app and follow the setup wizard. It will automatically detect your Wi-Fi-connected printer. Xerox 3320.
In the app, you can customize default print settings, including tray selection, duplex printing, toner density, and scaling. These settings will be applied every time you print a document from any app on your phone.
Printing documents and photos from your smartphone
The printing process depends on your device's operating system. On Android, after installing the plugin, the system will automatically prompt you to select a printer when you try to print a file. On iOS, the technology used AirPrint, which is built into the system and does not require installation of additional drivers for basic printing.
Open the document, photo, or webpage you want to print. Tap the menu icon (three dots or the Share button) and select Seal. It should appear in the list of available devices. Xerox WorkCentre 3320.
If your printer isn't displayed, click the Add Printer or Search button. Make sure your phone and MFP are on the same network or connected via Wi-Fi Direct. After selecting the device, you can configure the number of copies and page range.
☑️ Checklist before printing
Once the task is confirmed, the document will be sent to the print queue. The MFP 3320 processes data quickly, but large files may take several seconds to load. Watch the blinking indicator on the printer control panel to indicate data reception.
Diagnosing and resolving connection problems
Sometimes the connection may be unstable or interrupted. A common cause is a frequency band mismatch. Business-class printers, such as Xerox 3320 can only support the range 2.4 GHz, while modern routers often distribute the 5 GHz network under the same name.
If your phone doesn't detect the printer, try temporarily disabling your mobile data (3G/4G/5G) connection. Some devices prioritize the mobile network and ignore the local connection to the printer, even if Wi-Fi is technically enabled.
⚠️ Note: Firmware interfaces may vary depending on the version. If you don't see the described items, please refer to the user manual for your specific software version.
Problems can also be caused by a static IP address. If DHCP isn't configured on your network, the printer may be assigned an address that conflicts with another device. In this case, it's recommended to reset the printer's network settings to factory defaults.
Table of basic network parameters
For advanced users and system administrators, it's important to understand the key parameters configured in the network menu. Below is a table with the main values that may be required for manual configuration.
| Parameter | Description | Recommended value |
|---|---|---|
SSID |
Wireless network name | Unique name (in Latin) |
Security |
Encryption type | WPA2-Personal (AES) |
IP Mode |
Address acquisition mode | DHCP (Auto) |
Port |
Print Protocol Port | 9100 |
Remembering these settings will help you diagnose problems faster if automatic configuration fails. In corporate networks, manually entering the IP address and gateway is often required.
Questions and Answers (FAQ)
Can I connect Xerox 3320 to iPhone?
Yes, the model supports the technology AirPrintYou don't need to install any additional apps, just make sure your iPhone and printer are connected to the same Wi-Fi network.
Why does my phone say "No Internet access" after connecting to a printer?
This is the standard behavior when connecting via Wi-Fi DirectThe phone connects directly to the printer, and there's no internet access through this channel. To access the internet, you'll need to switch back to your primary network.
How can I find out my Wi-Fi Direct password if I haven't changed it?
The default password is printed on the device's information page. You can print it from the menu: Reports → Configuration PageLook for the Wireless or Wi-Fi Direct section.
Does Xerox 3320 support cloud printing?
The base model may not have built-in support for Google Cloud Print (the service is discontinued) or Xerox Mobile Print without additional server software. However, using third-party intermediary apps is possible.