Connecting a printer Canon PIXMA G3640 Connecting to a wireless network is a task that seems simple only at first glance. In practice, users encounter authentication errors, router compatibility issues, or incorrect driver functionality. This article will help you avoid common mistakes and set up a connection right the first time, whether connecting to your home Wi-Fi, office network, or even a mobile hotspot.
We will look at all possible methods: through the printer control panel, using a utility Canon PRINT on your smartphone, as well as manually through the router's web interface. We'll pay special attention to solving common errors like E04 (connection problems) or 1403 (password mismatch). If your G3640 already connected to the network, but periodically "loses" the connection - at the end of the article you will find tips on stabilizing the signal.
Note: the instructions are valid for printer firmware version 1.05 and newer. If your device is running an older firmware, we recommend updating it before setup—this will fix most Wi-Fi issues.
1. Prepare the printer and network before connecting
Before you begin setup, make sure your network meets the requirements. Canon PIXMA G3640The printer only supports networks. 2.4 GHz (not 5 GHz!) with safety standards WPA2-PSK (recommended) or WPA-PSKIf your router is in the mode 802.11n/ac with channel width 40 MHz, temporarily switch it to 20 MHz - this will increase the stability of the connection.
Also check:
- 🔌 The printer is plugged into a power outlet and is within Wi-Fi range (no further than 10 meters from the router).
- 📶 The wireless network indicator on the router is lit (if it blinks orange, the network is disabled).
- 🔒 The Wi-Fi password contains only Latin characters and numbers (Cyrillic and special characters may cause an error)
1403). - 🖨️ There is paper in the printer tray (needed for printing a network test page).
⚠️ Attention: If your router usesWPA3or combined modeWPA2/WPA3, the printer will not be able to connect. Temporarily disableWPA3in the router settings or create a guest network withWPA2.
For convenience, prepare:
- 📱 Smartphone with the app Canon PRINT (download in App Store or Google Play).
- 💻 Laptop/PC with installed driver PIXMA G3640 (download from official Canon website).
- 📝 Wi-Fi password (if you forgot it, look on the router sticker or in your provider's personal account).
2. Method 1: Connecting via the printer control panel
This is the most reliable method and doesn't require any additional equipment. Follow these instructions:
Turn on the printer with the button
ON/OFF(front left) Wait until the indicator goes outAlarm(orange).Press and hold the button
Wi-Fi(with antenna icon) 3 seconds while the indicatorWi-Fiwill not start flashing blue quickly.Click the button
Black(orColor) once—the printer will begin searching for networks. After 10–20 seconds, a list of available Wi-Fi networks will appear on the screen.Buttons
↑/↓select your network and clickOKEnter your password using the buttons (case-sensitive!). To confirm, pressOK→Yes.
If the password is entered correctly, the indicator Wi-Fi will light up blue (without blinking), and the printer will print connection report with an IP address. Save this document—you'll need it for setup on your PC.
⚠️ Attention: If the indicator flashes after entering the password orange, and there's an error on the screen E04 — Check the case of the characters in the password or temporarily disable MAC address filtering on the router.
The green power indicator on the printer is on.
Wi-Fi indicator flashes blue (searching mode)
The network password contains only Latin characters.
The router is within a 5 meter radius of the printer-->
3. Method 2: Connecting via the Canon PRINT app
Mobile application Canon PRINT It simplifies setup, especially if the printer doesn't display a list of networks (for example, hidden SSIDs). Download it in advance and follow the steps:
Turn it on on your smartphone Wi-Fi And Bluetooth (needed for initial synchronization).
Launch the app and click
Add a printer→Setting up a new printer.Select
Wireless connection→NextThe app will prompt you to turn on Bluetooth to search for the printer.When the model appears on the screen PIXMA G3640, press it. The printer will beep.
Select your Wi-Fi network from the list, enter the password, and wait for confirmation. If the connection is successful, the printer will print a report.
The advantage of this method is that it automatically checks for network compatibility. If the app returns an error, "Unable to connect", try:
- 🔄 Restart the printer and router.
- 📵 Temporarily disable the function on the router
Band Steering(automatic switching between 2.4 and 5 GHz). - 🔒 Make sure that the router is not turned on
MAC address filter.
4. Method 3: Connecting via WPS (for compatible routers)
Function WPS (Wi-Fi Protected Setup) allows you to connect your printer to the network without entering a password—just press a button on the router. Make sure your router supports WPS (usually there's a button labeled WPS or the 🔄 icon).
Instructions:
- On the printer, press and hold the button
Wi-Fiuntil the blue indicator flashes quickly. - Click the button
WPSon the router (usually you need to hold it for 2-3 seconds). - The printer should connect automatically within 2 minutes. A successful connection will be confirmed. blue indicator and print the report.
If the connection fails:
- 🕒 Repeat the process - your router may have a limitation (for example, 1 attempt every 5 minutes).
- 🔧 Check your router settings to see if WPS is enabled (in some models it is disabled by default).
- 📡 Make sure the printer and router are in the same room (WPS is distance sensitive).
⚠️ Attention: Some providers (such as Rostelecom) disable WPS in their router firmware for security reasons. In this case, use other connection methods.
5. Setting up the printer on your computer after connecting to Wi-Fi
Once the printer is successfully connected to the network, you need to add it to the system to print from a PC or laptop. Instructions for Windows 10/11:
Download driver for PIXMA G3640 With official Canon website (Select the version for your OS). Install it by following the wizard's prompts.
Open
Settings → Devices → Printers & Scanners.Click
Add a printer or scannerThe system will begin searching for devices on the network.When will it appear? Canon G3600 series, select it and press
Add a device.
If the printer is not found:
- 🖥️ Make sure your PC and printer are connected one network (check the IP addresses in the printer report).
- 🔥 Temporarily disable Windows Firewall or antivirus software (they may be blocking detection).
- 📡 Enter the printer's IP address manually: in the Add Printer window, select
The printer you need is not in the list→Add a printer by TCP/IP address.
For macOS:
- Open
System Preferences → Printers & Scanners. - Click
+→ select a tabIP. - Enter the printer IP address (from the report), protocol
Line Printer Daemon - LPDand driverCanon G3600 series.
How can I find out the printer's IP address if the report is lost?
Press and hold the button Cancel On the printer, wait 5 seconds and a page with network settings, including the IP address, will be printed.
6. Solving common connection errors
Even with the correct settings, your printer may still produce errors. Let's look at the most common ones:
| Error code | Cause | Solution |
|---|---|---|
E04 |
The printer cannot connect to the network (incorrect password, weak signal, incompatible router settings). |
|
1403 |
Authentication error (invalid security type or password). |
|
6000 |
IP address problems (network conflict). |
|
B200 |
Print head error (may block network functions). |
|
If the printer connects to the network, but does not print from computer:
- 🖨️ Check if the printer is installed as default device in Windows/macOS settings.
- 📂 Make sure there are no stuck documents in the print queue (open
Devices and Printers → View Print Queue). - 🔄 Reinstall the driver by downloading it from the official website (do not use the drivers from the disk!).
⚠️ Attention: If the printer still doesn't connect after several attempts, reset its network settings. To do this, press and hold the button. Wi-Fi 10 seconds, until the indicator flashes 15 times. After resetting, repeat the setup again.
7. Optimize Wi-Fi for stable printer operation
A common problem for users Canon PIXMA G3640 — periodic disconnections from the network. This is due to router settings or interference. Tips for stabilizing the connection:
- 📶 Change Wi-Fi channel: Select a channel in the router settings
1,6or11(they are less susceptible to interference). - 🔄 Disable power saving: deactivate the option in the router settings
Wi-Fi Multicast ForwardingorGreen AP. - 📡 Place the printer closer to the router: Walls and metal objects weaken the signal. The optimal distance is up to 5 meters.
- 🔒 Reserve IP for printer: In the router's DHCP settings, bind the printer's MAC address to a fixed IP (specified in the network report).
If the printer is used in an office with a large number of devices, consider connecting via LAN cable (port Ethernet on the back panel G3640). This ensures stability, but deprives mobility.
8. Printing from mobile devices after connection
Once Wi-Fi is set up, you can print from your smartphone or tablet. To do this:
Install the application Canon PRINT (if you haven't done so yet).
Launch the application and select your printer from the list (it should appear automatically).
Select the file to print (photo, PDF document, web page) and configure the settings:
- 📄 Paper format: A4, A5, etc.
- 🎨 Color/black and white mode.
- 🔢 Number of copies.
Click SealThe document will be sent to the queue.
To print from iPhone/iPad you can also use the built-in function AirPrint:
- Open the document (for example, in
PhotoorFiles). - Click
Share→Seal. - Select a printer Canon G3600 series and press
Seal. - The network operates in the range 5 GHz (The printer only supports 2.4 GHz).
- It's disabled in the router settings.
SSID Broadcast(hidden network). - The printer is too far from the router.
- The access point must operate within the range 2.4 GHz.
- Security type - only
WPA2-PSK. - The maximum number of connected devices is 3 (including printer).
- By blocking ports with Windows Firewall.
- Incorrectly installed driver.
- IP address conflict on the network.
Important: For AirPrint to work, the printer and mobile device must be connected to the same Wi-Fi network. If the printer is connected to a guest network and the smartphone is connected to the main network, printing will not be possible.
FAQ: Frequently asked questions about connecting the Canon PIXMA G3640
🔍 Why can't my printer find my Wi-Fi network?
Possible reasons:
Solution: Check your router settings or temporarily make the network visible.
🔄 How do I reset my printer's network settings?
Press and hold the button Wi-Fi on the printer 10 secondsuntil the indicator flashes 15 times. After resetting, repeat the setup.
📱 Can I connect a printer to a mobile hotspot?
Yes, but with restrictions:
To print from your phone, turn on the hotspot, connect the printer to it, and then print via Canon PRINT.
🖨️ Why does my printer print a test page but not accept any print jobs from my PC?
The problem is usually related to:
Solution: Reinstall the driver, disable the firewall during the test, or assign a static IP to the printer.
🔌 Can I connect my printer to Wi-Fi and USB at the same time?
No, Canon PIXMA G3640 Doesn't support simultaneous use of wireless and wired connections. Wi-Fi is automatically disabled when a USB cable is connected.