Wireless connection of a multifunctional device (MFP) Brother Connecting to a Wi-Fi network saves desk space, eliminates cable clutter, and allows you to print from any device in your home or office. However, many users encounter difficulties during initial setup: the router doesn't detect the printer, drivers refuse to install, or the network password is entered incorrectly. This article will help you understand all the nuances—from choosing the right connection method to troubleshooting common issues.
We will look at three main methods for setting up Wi-Fi for MFPs Brother (including models DCP-T425W, MFC-L2710DW, HL-L2350DW and others), we'll focus on the specifics of devices with and without touchscreens, and also explore how to connect to a hidden network or a dual-band router (2.4/5 GHz). A separate section is dedicated to troubleshooting errors like Unable to connect to the access point or Wi-Fi Direct not available.
If your MFP has previously connected to a different network and now requires reconfiguration, or you purchased a used device with saved settings, this article provides instructions on resetting network settings. And for those concerned about security, we've provided recommendations for setting up a guest network for the printer and restricting access to it.
1. Preparing for connection: what to check before starting setup
Before you start setting up Wi-Fi on the MFP Brother, make sure all the conditions for a successful connection are met. Missing even one item from this list may result in errors or unstable printer operation on the network.
- 📡 The router is turned on and works stably.Check that the power and Wi-Fi indicators on the router are lit and not blinking. If the internet connection drops intermittently, resolve that issue first—the printer won't be able to connect to an unstable network.
- 📶 The MFP is within Wi-Fi coverage areaThe optimal distance is no more than 5 meters from the router (without obstructions such as walls or furniture). To check, use your smartphone and check the signal strength at the printer's location.
- 🔌 The printer is turned on and ready for setup.. Make sure there is paper in the tray and the display (if there is one) does not show any errors such as
No PaperorToner LowThese messages may block access to network settings. - 🖥️ The computer or laptop is connected to the same Wi-Fi network, to which you plan to connect the MFP. This will be required to install the drivers and test the connection.
Pay special attention network security type. MFP Brother support standards WPA2-PSK (AES) And WPA3-PSK, but may not work with legacy protocols like WEP or mixed modes (WPA/WPA2). If your router uses an incompatible protocol, change it in the router settings.
Also check, What Wi-Fi frequency does your MFP support?. Most models Brother work only on frequency 2.4 GHz and don't see the network 5 GHzIf your router broadcasts both networks under the same name (SSID), the printer may be attempting to connect to an unsupported frequency. In this case, temporarily disable 5 GHz in the router settings or create a separate network for 2.4 GHz.
2. Method 1: Connecting via the MFP menu (for models with a display)
This method is suitable for most modern MFPs. Brother, equipped with a touch or push-button display (for example, MFC-L2750DW, DCP-T720DW, HL-L8360CDW). The interface may differ slightly depending on the model, but the general algorithm remains the same.
Follow the step-by-step instructions:
- Turn on the MFP and wait until it is fully loaded (the indicators should stop flashing).
- Click the button
Menu(orSettings) on the control panel. - Go to the section
Network(Network) →WLAN(orWi-Fi). - Select
Setup Wizard(Setup Wizard). The printer will begin searching for available networks. - Find the name of your Wi-Fi network in the list (SSID) and select it. If the network is not listed, click
Refreshor check if SSID broadcasting is enabled in your router settings. - Enter your Wi-Fi password using the on-screen keyboard. Be careful: characters are case-sensitive! Click
OKorDone. - Wait for the message
ConnectedorSuccessThe MFP will automatically receive an IP address via DHCP.
If an error appears on the screen Authentication Error or Connection Failed, check:
- 🔑 The password you entered is correct (it’s better to enter it again).
- 📶 Network security type in the router (must be
WPA2-PSKorWPA3-PSK). - 🔄 Try rebooting your router and MFP, then repeat the setup.
The printer is turned on and ready to use|The router is broadcasting a 2.4 GHz network|The Wi-Fi password is at hand|The computer is connected to the same network-->
After successful connection, it is recommended to print network report (Network Configuration Page) to find out the IP address assigned to the printer. To do this, go to Menu → Network → WLAN → Print ReportThis address will be needed to install drivers on your computer.
What should I do if the MFP doesn't see the 2.4 GHz network?
If your router broadcasts both 2.4 and 5 GHz networks under the same name (SSID), the printer may be attempting to connect to a 5 GHz band that it doesn't support. Solutions:
1. Temporarily disable 5 GHz in the router settings (Wireless → Basic Settings section).
2. Separate the networks: assign different names (eg. MyWiFi_2G And MyWiFi_5G).
3. Manually specify the 2.4 GHz channel in the router settings (recommended channels: 1, 6 or 11).
3. Method 2: Connecting using WPS (for routers with a WPS button)
Technology WPS (Wi-Fi Protected Setup) Allows you to connect your MFP to the network without entering a password—just press a button on the router. This method is the fastest, but requires:
- 📌 Your router supported WPS (most modern models do).
- 🔄 The WPS button was physical or software (in the router's web interface).
- ⏱️ The time between pressing the button on the router and the printer did not exceed 2 minutes.
Instructions for connecting via WPS:
- Make sure the MFP is turned on and located close to the router (no further than 2 meters).
- On the printer, press and hold the button
Wi-Fi(orWPS) for 2-3 seconds until the Wi-Fi indicator starts flashing quickly. - For 2 minutes press the button
WPSon the router. It's usually located on the back panel and marked with the corresponding logo. - Wait until the Wi-Fi indicator on the MFP lights up continuously (this means a successful connection).
If connection failed:
- 🔄 Repeat the process, making sure the WPS button on the router is pressed within 2 minutes of activating the mode on the printer.
- 📡 Check if WPS is enabled in the router settings (section
Wireless → WPS). - 🔌 Restart your router and MFP, then try again.
Important: Some models of Brother MFPs (for example, DCP-T310 or HL-L2300D) do not support WPS. Check this information in the user manual or on the official website.
4. Method 3: Connecting via USB cable (for models without display)
If your MFP Brother not equipped with a display (for example, HL-L2320D or DCP-L2540DW), Wi-Fi setup is performed via a computer using a USB cable. This method is also suitable for devices that were previously connected to a different network and require reconfiguration.
You will need:
- 🖥️ A computer with Windows or macOS.
- 🔌 USB cable (usually included with the printer).
- 📀 Drivers and utilities from disk or downloaded from the website Brother.
Step-by-step instructions:
- Connect the MFP to the computer using a USB cable and turn on the printer.
- Install drivers and software from the official website Brother (select your model in the section
Support & Downloads). - Run the utility
Brother Utilities(it is installed along with the drivers). - In the main menu of the utility, select
Network Connection Repair ToolorWireless Setup Helper. - Follow the setup wizard's instructions: select your Wi-Fi network, enter the password, and wait for the process to complete.
- Disconnect the USB cable. The MFP should automatically connect to Wi-Fi.
If the utility Brother Utilities can't find the printer:
- 🔌 Check the USB cable connection (try a different port on your computer).
- 🖥️ Make sure the printer is detected by the system (check in
Device Manageron Windows). - 🔄 Restart your computer and MFP, then reinstall the drivers.
5. Solving common errors when connecting a Brother MFP to Wi-Fi
Even if you follow the instructions exactly, errors may still occur. Below, we've covered the most common issues and how to fix them. If your error isn't covered here, check fault code on the MFP display and check it against the user manual.
| Error | Possible cause | Solution |
|---|---|---|
Unable to connect to the access point |
Incorrect password, router does not broadcast SSID, incompatible security type. | Check your password, enable SSID broadcasting on your router, change the security type to WPA2-PSK (AES). |
Wi-Fi Direct not available |
Wi-Fi Direct is disabled or not supported by this model. | Use a different connection method (WPS or USB). Some models require a firmware update. |
IP address conflict |
Another device on the network is assigned the same IP as the printer. | Reboot your router or assign a static IP to the MFP in the DHCP settings. |
Signal strength is weak |
Weak Wi-Fi signal due to long distance or interference. | Move the printer closer to the router or use a signal repeater. |
Invalid SSID |
The network name contains invalid characters (e.g. Cyrillic, spaces). | Rename the network in the router using only Latin letters and numbers. |
If the MFP connects to Wi-Fi, but the computer does not see it on the network:
- 🖨️ Check if the printer drivers are installed on your computer.
- 🌐 Make sure that your computer and MFP are on the same network (check the IP addresses).
- 🔥 Temporarily disable your firewall or antivirus software—they may be blocking access.
How to reset network settings on a Brother MFP?
If the printer was previously connected to a different network and is now unable to connect to the new one, perform a reset:
1. Turn off the MFP.
2. Press and hold the button Wi-Fi (or Go on some models).
3. Turn on the printer without releasing the button for 10-15 seconds.
4. Release the button when all indicators light up.
5. The printer will reset to factory network settings. Now you can repeat the Wi-Fi setup again.
⚠️ Attention: If your router uses double authentication (for example, captive portal in hotels or offices), MFP Brother won't be able to connect to such a network. In this case, use a wired connection or set up a separate guest network without authorization.
6. Security settings: how to protect your MFP on a Wi-Fi network
After successfully connecting your printer to Wi-Fi, we recommend taking steps to protect the device from unauthorized access. This is especially important for office networks or if other devices (such as those at your neighbors') are connected to your router.
Basic safety measures:
- 🔐 Change the MFP administrator passwordBy default, many models use an empty password or a standard one (
access,initpass). Go to the printer's web interface (enter its IP in the browser) and set a new password in the sectionAdminorSecurity. - 🌐 Disable SNMP and Telnet protocols, if they are not in use. These services may be vulnerable to attack.
- 🖨️ Set up access by MAC addressIn your router, restrict network connection to only the MAC address of your MFP (you can find it in the printer's network report).
- 📁 Create a guest network for the printerIn your router settings, set up a separate network with limited access to local resources.
To restrict access to printer features (for example, to prevent printing from certain devices), use MFP web interface:
- Enter the printer's IP address into the browser's address bar.
- Go to the section
Network→Security. - Set up
Access Control List (ACL), specifying the allowed MAC addresses or IP.
For models with support Wi-Fi Direct (For example, MFC-J6930DW) you can set up a direct connection without a router. This is convenient for printing from mobile devices, but less secure since the network isn't password protected. To enable Wi-Fi Direct:
- On the MFP, go to
Menu → Network → Wi-Fi Direct. - Enable the feature and set a password (it may not be there by default!).
- On your mobile device, connect to the network named
DIRECT-xx-BROTHER(Wherexx— unique printer identifier).
⚠️ Attention: If you use the MFP in the office, make sure that the port9100(for printing) and631(for IPP) are not open to external access. This could allow attackers to send print jobs from the internet.
7. Checking the connection and test printing
After setting up Wi-Fi, you need to make sure that the MFP Brother is correctly connected to the network and ready to use. To do this, follow these steps:
Checking the connection:
- Print it out network report (Network Configuration Page) via the printer menu or utility Brother Utilities.
- Check the following parameters in the report:
- 📡
Connection: should beActiveorConnected. - 🌐
SSID: the name of your Wi-Fi network. - 🔢
IP Address: must be in the range of your local network (eg.192.168.1.x). - 📶
Signal Strength: signal level is not less than 50%.
- 📡
ping [printer IP address]
For example: ping 192.168.1.105If packets pass without loss, the connection is stable.
Test print:
- On your computer, open any document (for example, Word or PDF).
- Select a team
Sealand make sure that your MFP is displayed in the list of printers Brother. - Click
Sealand wait for the task to complete. If the document doesn't print, check:- 🖨️ The printer is selected by default in the system settings.
- 📄 There is paper in the tray and the cartridges are not empty.
- 🔌 The printer power did not turn off during printing.
If the test print was successful, but the data transfer speed is low (documents take a long time to print), check:
- 📶 Wi-Fi signal quality (the printer may be too far from the router).
- 📡 Network congestion (turn off other devices consuming traffic).
- 🔄 Router operating mode (try changing the 2.4 GHz channel to a less crowded one).
8. Additional settings: printing from mobile devices
One of the main advantages of wireless connection of MFPs Brother Printing from smartphones and tablets is possible. You can use official apps or built-in operating system features for this.
Methods for printing from mobile devices:
- 📱 Application Brother iPrint&Scan (available for iOS and Android). Allows you to print documents, photos, and web pages, as well as scan directly to your device.
- 🖥️ AirPrint (for iPhone/iPad). Most modern MFPs Brother support AirPrint - just select the printer from the print menu on your Apple device.
- 🤖 Google Cloud Print (for Android). Although the service is officially closed, some models Brother still support it through alternative methods.
- 🌐 Print by emailSome models (for example, MFC-J6935DW) have their own email address for printing. Send the document to this address, and it will be printed automatically.
To set up printing from a mobile device:
- Install the application Brother iPrint&Scan from the App Store or Google Play.
- Launch the app and click
Add Printer(Add printer). - Select
Network Printer(Network printer) - the application will automatically find the MFP on your network. - If the printer is not found, enter its IP address manually (you can find it in the network report).
- After adding a printer, select the document to print and configure the settings (paper size, color, etc.).
To print via AirPrint:
- Make sure your iPhone/iPad is connected to the same Wi-Fi network as the MFP.
- Open a document or photo, click
Share→Seal. - Select your MFP from the list of printers Brother.
- Adjust the print settings and click
Seal.
⚠️ Note: If you're using a VPN on your mobile device, printing over a local network may not work. Disable the VPN before sending a print job.
For models with support NFC (For example, MFC-J6530DW) You can print by simply touching your smartphone to the printer. To do this:
- Make sure NFC is enabled on your smartphone.
- Open the document to print and select the option
Printing via NFC(or similar). - Place your phone near the NFC tag on the MFP (usually located on the front panel).
FAQ: Frequently asked questions about connecting Brother MFPs to Wi-Fi
The MFP connects to Wi-Fi, but the computer doesn't see it. What should I do?
Please check the following points:
- Are the printer drivers installed on your computer (download from the website) Brother, if not).
- Are the computer and the MFP on the same network (check the IP addresses in the network settings).
- Is your firewall or antivirus blocking access to the printer (temporarily disabling it will help check this).
- Is the printer enabled by default in the system settings (
Control Panel → Devices and Printerson Windows).
If the problem persists, try adding the printer manually by IP address via Adding a printer in Windows.
How to connect a Brother MFP to a hidden Wi-Fi network?
To connect to a hidden network (where the SSID is not broadcast):
- On the MFP, go to
Menu → Network → WLAN → Setup Wizard. - Select
Manual Setup(Manual setting). - Enter the network name (SSID) manually, then select the security type and enter the password.
- Save the settings and wait for the connection.
If your model does not have a manual setup option, use a USB cable connection and a utility. Brother Utilities.
Is it possible to connect a Brother MFP to Wi-Fi without a router (directly to a computer)?
Yes, but only if your MFP supports it. Wi-Fi Direct or Ad-Hoc mode. To do this:
- On the MFP, enable Wi-Fi Direct mode (
Menu → Network → Wi-Fi Direct). - On your computer, connect to the printer's network (the name will start with
DIRECT-xx-BROTHER). - Install the drivers and add the printer as a network printer.
Please note: in this mode, the computer will not have access to the Internet through the main network.
How to update Brother MFP firmware to fix Wi-Fi issues?