Multifunctional device Epson L355 — is one of the most popular solutions for home and small offices thanks to its continuous ink supply system (CISS) and wireless printing support. However, many users encounter difficulties when first connecting the printer to a Wi-Fi network. Unlike a wired connection, where simply plugging in a cable is enough, setting up wireless mode requires several steps—and the slightest mistake can result in the printer simply not detecting the network or refusing to connect.
In this article we will look at all possible ways to activate Wi-Fi on Epson L355 — from the standard connection via the control panel to alternative methods using a USB cable or mobile phone. We will pay special attention common mistakes (for example, when a printer can't find a 5 GHz network or requires a password despite entering it correctly) and how to troubleshoot them. If you've already tried setting up Wi-Fi without success, you'll find solutions to 90% of common issues here.
Before you begin, make sure your Epson L355 Updated to the latest firmware version. Outdated firmware may block some wireless features. Also, check if your router supports the following standards. 802.11b/g/n - the printer works only with them and is not compatible with new ones 802.11ac/ax (If your router is dual-band, select the 2.4 GHz network).
1. Preparing the printer and network for connection
Before you turn on Wi-Fi on Epson L355, you need to complete several preliminary steps. Missing these is the main reason why PrinterLater can't find or connect to the network.
Network requirements:
- 📶 The router must broadcast the network in the range
2.4 GHz(the printer does not support5 GHz). If you have a dual-band router, make sure the networks have different names (SSIDs). - 🔒 The network password must contain only Latin characters and numbers (Cyrillic or special characters may cause an error).
- 📡 Signal strength: the printer should be within 5-7 meters of the router (walls and partitions weaken the signal).
- 🔄 Security mode: supported
WPA2-PSK (AES)orWPA-WPA2Avoid outdated ones.WEPor open networks.
Printer requirements:
- ⚡ Make sure the printer is turned on and in standby mode (the power indicator is green).
- 🖨️ There must be paper in the tray (the printer may request to print a test page with network settings).
- 🔄 If the printer was previously connected to a different network, reset the network settings (see below).
⚠️ Attention: If your router uses the function Smart Connect (automatic switching between 2.4 GHz and 5 GHz), disable it in the router settings. Epson L355 will not be able to connect to the network if the router tries to switch it to the incompatible 5 GHz band.
| Problem | Cause | Solution |
|---|---|---|
| The printer does not find the network | The network is hidden (not broadcasting the SSID) | Enable network visibility in your router settings or enter the SSID manually. |
| Authentication error | Incorrect password or incompatible security type | Check your password, change the security type to WPA2-PSK |
| Constant connection breaks | Weak signal or interference from other devices | Move the printer closer to the router or change the Wi-Fi channel in the router settings. |
2. Standard method: connecting via the printer control panel
This is the most reliable method, working 95% of the time. These instructions apply to a printer with factory settings (if Wi-Fi hasn't been configured previously).
Step 1. Activate Wi-Fi Setup mode:
- Click the button
Settings(gear) on the printer control panel. - Go to the section
Wi-Fi Setup(may be calledWireless communicationorWireless LAN Setup). - Select
Setting up the connection(Setup Connection).
Step 2. Select a network and enter a password:
- The printer will begin searching for available networks. Wait for the list to appear (this may take up to 30 seconds).
- Find your network name in the list (
SSID) and select it using the navigation buttons. - Enter your Wi-Fi password using the on-screen keyboard. Use the [key] to switch between upper and lower case.
ABC/abc. - Confirm your input and wait for the message
Connected(Connected).
If the printer is successfully connected, it will print a network settings page (Network Configuration Page). It will be indicated on it. IP address, MAC address and connection status. Save this page—you'll need it to set up printing from your computer or phone.
The printer is turned on and ready to use|
The 2.4 GHz network is visible and has a unique name|
Wi-Fi password contains only Latin characters|
The router is not using Smart Connect or 5GHz for this network-->
⚠️ Attention: If after entering the password the printer displays an errorFailed to connect(Connection Failed), check:
- The password is entered correctly (case sensitive!).
- No spaces at the beginning/end of the password (they may be added when entering from the on-screen keyboard).
- Network security type in the router settings (must be
WPA2-PSK).If the problem persists, try temporarily disabling network protection (install
Open network), connect the printer, and then return the password.
3. Alternative Wi-Fi connection methods
If the standard method doesn't work, try one of the alternatives. These will come in handy if:
- 🖥️ You don't have access to the printer control panel (for example, the sensor isn't working).
- 📱 You want to connect a printer via your smartphone.
- 🔌 The printer was previously connected to a different network, and the new settings are not applied.
Method 1: Connecting via USB cable (WPS)
This method requires temporarily connecting the printer to your computer or laptop. It's compatible with Windows and macOS.
- Connect the printer to your computer using the USB cable (included).
- Install drivers from the official website Epson (if not installed). Link:
https://epson.ru/support(select model L355). - Run the program
Epson Software Updaterand update the printer firmware (if an update is available). - Open the utility
Epson Printer Utilityand go to the sectionSetting up Wi-Fi. - Follow the on-screen instructions: the program will automatically find available networks and prompt you to enter a password.
Method 2: Connecting via a mobile app Epson iPrint
If you don't have a computer handy, you can set up Wi-Fi using your smartphone (Android or iOS).
- Install the application Epson iPrint from
App StoreorGoogle Play. - Turn on Wi-Fi on your phone and connect to the network you want to connect the printer to.
- Launch the application and select
Add a printer(Add Printer). - Click
Setting up a new printer(Set Up New Printer) and follow the instructions. - When the app asks, temporarily connect your phone to the printer's direct network (its name will start with
DIRECT-xx-Epson). - Return to the main network and wait for the setup to complete.
Method 3: Connecting via WPS (button on the router)
If your router supports the technology WPS (Wi-Fi Protected Setup), you can connect the printer without entering a password:
- On the printer, go to
Settings → Wi-Fi Setup → WPS Setup. - Select
Push Button Method(button method). - Press the button within 2 minutes
WPSon the router (usually it is labeled or blinking). - Wait for the successful connection message to appear on the printer display.
⚠️ Attention: Some routers (eg. TP-Link or ASUS) require holding down the buttonWPS3-5 seconds to activate. If the connection fails, try again or check if the feature is enabled.WPSin the router's web interface.
4. Setting up Wi-Fi printing on your computer and phone
Once your printer is successfully connected to the network, you need to configure the devices you'll be printing from. The process varies for Windows, macOS, Android, and iOS.
Setting up on Windows 10/11
- Open
Settings → Devices → Printers & Scanners. - Click
Add a printer or scanner. - Wait for the system to find Epson L355 on the network. If the printer is not displayed, click
The printer you need is not listed.. - Select
Add a printer by TCP/IP addressand enter the printer's IP address (you can find it in the printout)Network Configuration Page). - Install drivers if the system prompts.
Setting up on Android
- Install the application Epson iPrint.
- Launch the app and click
Add a printer. - Choose yours Epson L355 from the list of available devices.
- Follow the instructions to print a test page.
Setting up on iPhone/iPad
For Apple devices, the process is similar to Android, but with some nuances:
- Make sure your phone and printer are connected to the same Wi-Fi network.
- Open the document (photo, PDF) you want to print and click
Share(square with an arrow pointing up). - Scroll down and select
Seal(Print). - Click
Select a printerand find Epson L355 on the list. - If the printer is not displayed, install Epson iPrint and add it through the app.
5. Solving common Wi-Fi problems
Even after successful connection, users Epson L355 may encounter errors. Let's look at the most common ones and how to fix them.
Problem 1: The printer is connected to Wi-Fi but does not print.
Possible causes and solutions:
- 🖥️ Drivers not installed: Download and install the latest version of drivers from the website Epson. Remove old drivers via
Control Panel → Programs and Features. - 🌐 The printer and computer are on different networks: Make sure both devices are connected to the same Wi-Fi network (e.g.
MyWiFi_2.4G, and not toMyWiFi_5G). - 🔒 Firewall is blocking printing: Temporarily disable Windows Firewall or add the printer to the exceptions.
Problem 2: The printer keeps disconnecting from Wi-Fi
What to do:
- 📡 Weak signal: Move the printer closer to the router or install a Wi-Fi repeater.
- ⚡ Energy saving: Disable this function in your router settings.
Wi-Fi energy saving(may be calledWi-Fi Power Save). - 🔄 Auto power off: On the printer, go to
Settings → Power Savingand disable the optionSleep on a timer.
Issue 3: "Unable to connect to the network" error
Algorithm of actions:
- Restart the printer and router (turn them off for 30 seconds).
- Check if it is enabled on the router
MAC address filterIf yes, add the printer's MAC address to the list of allowed ones (you can find out the MAC address from the printout)Network Configuration Page). - Reset the network settings on the printer:
Settings → Wi-Fi Setup → Reset settings. - Try connecting to a different network (such as a mobile hotspot from your phone).
What should I do if my printer freezes while connecting?
If the printer has stopped responding to buttons or the display shows Connecting... more than 5 minutes:
- Turn off the printer using the power button and unplug it from the power outlet for 1 minute.
- Hold the button
Stop/Reset(red) 10 seconds when turning on the printer - this will reset the network settings. - Repeat the Wi-Fi setup from scratch.
If the problem persists, update the printer firmware via USB cable.
6. Resetting the printer's network settings
If all connection attempts fail, perform a full network reset. This will return the printer to its factory Wi-Fi settings.
Instructions:
- Turn on the printer and wait for it to boot up.
- Press and hold the button
Stop/Reset(red) for 5 seconds until all indicators flash. - Release the button. The printer will print a reset confirmation page.
- Now you can reconfigure Wi-Fi using any of the methods described above.
⚠️ Attention: Resetting network settings does not affect other printer settings (such as print preferences or ink counters). However, if you previously configured Static IP, it will have to be entered again.
After the reset, your printer may temporarily not appear in the list of available printing devices. If this happens, remove it from the system (in Windows: Settings → Devices → Printers & Scanners) and add again.
7. Optimize Wi-Fi for stable printing
To avoid connection problems in the future, configure your network according to these recommendations:
Router settings:
- 📶 Wi-Fi channel: Select a fixed channel (eg 6 or 11) instead
AutoThis will reduce interference from neighboring networks. - 🔄 Channel width: Install
20 MHz(and not 40 MHz) for greater stability. - 🔒 Safety: Use only
WPA2-PSKwith encryptionAES. - 📡 Signal strength: Set to maximum (100%) in the router settings.
Printer settings:
- 🖨️ Sleep mode: Turn off or set the timer for at least 30 minutes.
- 🔄 Auto-update: Enable it in the printer settings (
Settings → Software Update). - 📄 Test page: Print periodically
Network Configuration Pageto monitor the connection status.
8. Frequently Asked Questions (FAQ)
Is it possible to connect the Epson L355 to Wi-Fi without a display (if the screen is not working)?
Yes, there are two ways:
- Use a USB cable and program Epson Software Updater for configuration via computer.
- Connect via mobile app Epson iPrint, by selecting the option
Add a printer manuallyand entering the IP address.
If the screen is completely faulty, we recommend contacting a service center for diagnostics.
The printer connects to Wi-Fi, but disconnects after a few minutes. What's wrong?
This is a typical problem associated with:
- Energy saving router (turn off
Wi-Fi Power Savein its settings). - Weak signal (check the signal level in the printout
Network Configuration Page). - IP address conflict (assign a static IP to the printer in the router).
Also try disabling sleep mode on your printer: Settings → Power Saving → Sleep Timer → Off
How do I find out which network my printer is connected to?
There are three ways:
- Print
Network Configuration Page: press and hold the buttonInformation(i) on the control panel for 3 seconds. - View via Control Panel:
Settings → Wi-Fi Setup → Connection Status. - Find out via computer: open
Control Panel → Devices and Printers, right click on Epson L355 and selectPrinter Properties → Ports.
Is it possible to connect Epson L355 to two networks at the same time?
No, the printer only supports connection to one Wi-Fi network at a time. However, you can:
- Quickly switch between networks via the control panel.
- Use a USB cable to connect directly to your computer (it won't work simultaneously with Wi-Fi).
What should I do if Wi-Fi stops working after updating the firmware?
Updating firmware rarely causes problems, but if it does:
- Perform a network reset (button
Stop/Resetfor 5 seconds). - Update your computer drivers from the official website. Epson.
- Try connecting to a different network (for example, to the mobile Internet from your phone).
If the problem persists, please contact support. Epson indicating the firmware version (can be found in the printout) Network Configuration Page).