Modern printing devices require flexibility, and the model HP LaserJet MFP M28w is no exception. This compact, multifunctional device fits perfectly into the interior of a small apartment or office desk. However, to unlock its full potential, you need to properly configure the wireless connection. Wi-Fi allows you to print documents from any device in the house, without being tied to a single computer.
The setup process may seem complicated at first glance. In fact, the engineers have provided several connection scenarios for user convenience. You can use the classic cable method, the quick WPS activation technology, or even configure the device without a PC, using only a smartphone. The choice of a specific method depends on your preferences and the current home network configuration.
In this article, we'll cover every step of preparing and activating the wireless module in detail. We'll cover the nuances of working with Windows and macOS operating systems, and also focus on mobile platforms. Proper initial configuration will save you from many future problems, such as connection loss or the inability to scan over the network.
Preparatory steps before starting setup
Before you begin programming, you need to make sure that the hardware is physically ready. Make sure that HP printer The device is fully assembled, all shipping straps removed, and the cartridge installed. The device should be plugged in, but don't rush into the pairing process just yet. Power stability is critical for successful initialization of the modules.
You will also need information about your wireless network. Find out the network name in advance (SSID) and your Wi-Fi router password. If you plan to use WPS, make sure your router supports it and is enabled. Often, on budget routers, the WPS button can be disabled by software, requiring modifications to the router's settings.
⚠️ Attention: Make sure your router is broadcasting in the 2.4 GHz range. Model M28w does not support the 5 GHz standard, and if frequency splitting is enabled in the router, the phone and computer must be connected to the 2.4 GHz network during setup.
To connect via cable, you'll need a high-quality USB Type AB cable. Avoid using cables that are too long (more than 1.5–2 meters), as this may result in slower data transfer rates or malfunctions. scannerIf the cable is not included, you will have to purchase it separately, paying attention to the shielding.
WPS method: quick connection without entering a password
The easiest way to integrate a device into a network is to use technology Wi-Fi Protected SetupThis method eliminates the need to manually enter a complex password and minimizes the risk of typos. To begin, press and hold the wireless button on the printer's control panel until the indicator light starts flashing. This usually takes about 3 seconds.
After activating the printer's search mode, go to your router. On the back or front panel of the router, look for a button marked WPS or the corresponding icon. Press and hold it for 2-3 seconds. At this point, the router and printer will begin exchanging encryption keys.
Keep an eye on the Wi-Fi indicator on the panel M28wIf the connection is established successfully, the blinking will stop and the indicator will turn solid blue. This means that IP address received, and the device is ready for use. If the indicator continues to flash or turns orange, it means the connection was unsuccessful, and you need to repeat the procedure or select a different method.
What to do if the WPS button does not work?
If the router doesn't respond to pressing the key, the feature may be disabled in the router's web interface. Access the router settings via a browser (usually 192.168.0.1 or 192.168.1.1) and find the Wireless or WLAN section to enable WPS manually.
Setup via USB cable and software
The classic installation method involves using a USB cable to initially transfer network settings. This is the most reliable option if your network has hidden SSID or complex corporate security protocols are in place. First, connect the printer to the computer with a cable and turn it on.
Next, you need to download the full driver package. Go to the official support website and find the download page for your model. HP LaserJet MFP M28wDownload the full software file, as the basic drivers installed automatically by the system may not include network configuration utilities.
☑️ Check before installing drivers
Run the installer and follow the on-screen instructions. When prompted to select a connection type, select "Wireless Connection" or "Network Connection." The setup wizard will automatically detect the device via the USB port and prompt you to share your Wi-Fi network settings. You'll only need to enter your router password in the appropriate field.
During installation, the program may prompt you to update your device's firmware. Accept this action, as new versions firmware Often contain vulnerability fixes and stability improvements for the wireless module. After completing the setup, the program will prompt you to disconnect the USB cable, and the printer will switch to network mode.
Using the HP Smart app for mobile devices
HP has developed a universal app for smartphone and tablet users. HP SmartIt allows you to configure your printer without using a computer at all. Download the app from Google Play or App Store and launch it. The app will ask you to create an HP account or sign in to an existing one.
Add a new printer by tapping the "Add Printer" button or the "+" icon. The app will ask you to enable Bluetooth on your phone to search for the device. Make sure you're near the printer. If the printer has already been used, you may need to reset the network settings: press and hold the "Wireless" and "Cancel" buttons simultaneously for 3 seconds.
Once the device is detected, the application will prompt you to select your Wi-Fi network from the list and enter the password. HP Smart The app will automatically transfer this data to the printer. This is especially convenient for Android and iOS device owners, as it eliminates the need to install cumbersome software on your PC. Once set up, you can not only print but also scan documents directly into the app.
| Parameter | Meaning / Description | Where to find |
|---|---|---|
| Connection type | Wi-Fi 802.11b/g/n | Device specification |
| Frequency range | 2.4 GHz | Router settings |
| Network reset button | Wireless + Cancel (3 sec) | Printer control panel |
| Ready indicator | Smooth blue light | Printer control panel |
Solving common connection problems
Even if you follow the instructions exactly, problems may still occur. Often, the problem is that the computer and printer are on different subnets. This can happen if you have a guest Wi-Fi network configured. Make sure all devices are connected to the main home profile, not the guest profile, as client isolation can block communication.
Another possible cause could be antivirus software or a firewall on your computer blocking detection of new devices on the network. Try temporarily disabling protection or adding an exception for all products. HPAlso, check if your router has MAC address filtering enabled, which could prevent unknown devices from connecting.
⚠️ Attention: If your printer is "lost" from the network after changing the router or password, a simple restart isn't enough. You'll need to perform a full network reset on the printer itself (using the "Wireless" and "Cancel" buttons) and restart the setup process.
In some cases, static IP addressing can help. If your router frequently changes DHCP addresses, the printer may become inaccessible to the computer. You can try assigning an address by accessing the printer's web interface (entering its current IP address in the browser), but this is rarely necessary for a home network if the DHCP pool is configured correctly.
Setting up network printing and scanning
After a successful connection, it's important to ensure all functions are working correctly. To print, try sending a test page from any application. In Windows, this can be done via Control Panel → Devices and Printers. Choose yours HP LaserJet MFP M28w, right-click and select Printer Properties → Test Print.
Setting up network scanning in Windows 10 and 11 often requires additional software, as the standard WSD driver may not enable network scanning. Install the component HP Scan From the full driver package. In macOS, the scanning function is built into the system and is accessible through the Image Capture or Preview apps.
Mobile scanning is done via an app HP SmartOpen the app, select your printer, and tap "Scan." You can immediately send the scanned document to cloud storage, email, or save it to your phone. This makes M28w a convenient tool for digitizing documents on the fly.
Why can't my computer see my HP M28w printer on the network?
Most often, the problem is that the devices are connected to different frequency bands (2.4 GHz vs. 5 GHz) while isolated, or the Windows discovery service is disabled. Also, check if your antivirus software is blocking network discovery.
How to find out the IP address of a printer?
Press and hold the Wireless button on the printer for 5 seconds. The printer will print a configuration report showing the current IP address. You can also find the address in the HP Smart app or in your router's device list.
Is it possible to connect a printer to a hidden Wi-Fi network?
Yes, but the WPS method won't work. You'll need to use a USB cable connection with network settings, or configure the connection manually through the printer's web interface (EWS), entering the exact network name (SSID), case-sensitive.
What to do if the orange Wi-Fi light is on?
A flashing orange light means the printer is in setup mode or is unable to connect to the network. A steady orange light may indicate an error. Try moving the printer closer to the router, eliminating interference from microwave ovens, and repeating the pairing process.