Printer HP DeskJet D5563 — is a popular model for home use, but its wireless network connection often raises questions. Even experienced users encounter errors like "unable to find network" or "printer not responding." In this article, we'll look into all connection methods — from standard WPS to manual configuration via the control panel, and we will also tell you, Why might a printer "lose" Wi-Fi after updating the router's firmware?.
Peculiarity DeskJet D5563 in that it only supports networks 2.4 GHz — this is important to consider when choosing a router. If your router operates in 5 GHz or uses a combined network name (SSID), the printer simply won't see it. We'll explain in detail how to check and fix this.
At the end of the article you will find an FAQ with answers to frequently asked questions, including compatibility with MacOS and mobile devices, as well as instructions on how to reset the printer's network settings if something goes wrong.
1. Preparing for connection: what you need to check before starting setup
Before you begin setting up Wi-Fi, make sure the following basic requirements are met:
- 📶 The router is turned on and gives out a stable signal
2.4 GHz. Printer HP DeskJet D5563 does not support networks5 GHz. - 🔌 The printer is connected to the power supply. and is in ready mode (the power indicator is green).
- 📱 Do you have a device? (PC, smartphone or tablet) with access to the same Wi-Fi network to which you want to connect the printer.
- 🔑 Do you know the Wi-Fi password?. If you use
WPS, make sure the function is activated on the router.
If your router supports both ranges (2.4 GHz And 5 GHz) and uses the same network name (SSID), the printer will not be able to connect. In this case, you need to divide the networks in the router settings or temporarily disable 5 GHzHow to do this, read in the section below.
Also check if it is enabled on the router client isolation mode (Client Isolation or AP Isolation). This feature blocks communication between devices on the local network, making the printer unavailable for printing from a computer or smartphone, even if connected to Wi-Fi.
⚠️ Attention: If you use mesh system (For example, TP-Link Deco or Google Nest Wi-Fi), make sure the printer is connected to the main node, not the satellite node. Some mesh system models do not support devices with legacy security protocols used DeskJet D5563.
2. Method 1: Connecting via WPS (the fastest method)
Function WPS (Wi-Fi Protected Setup) Allows you to connect your printer to the network without entering a password. This method only works if your router supports WPS and the feature is enabled.
Instructions:
- Make sure the indicator is on
Wi-FiThe printer light is blinking or solid blue. If not, press and hold the button.Wi-Fi(orWireless) on the control panel for 3 seconds. - Click the button
WPSon the router. It's usually located on the back panel and marked with the corresponding logo. - For 2 minutes The wireless network indicator on the printer should light up green, indicating that the connection is successful.
If the indicator continues to blink or remains orange, repeat the process. If WPS doesn't work after 2-3 attempts, try other methods—your router may be using an incompatible security protocol.
The router supports WPS|The WPS button is physically accessible|The network operates in the 2.4 GHz band|The printer is searching for a network-->
⚠️ Attention: Some providers (eg Rostelecom or Beeline) disable WPS by default in rental routers. To activate the feature, go to the router's web interface (usually at192.168.1.1or192.168.0.1) and enable WPS in the sectionWireless Network → WPS.
3. Method 2: Manual connection via the printer control panel
If WPS isn't available or doesn't work, you can connect manually through the printer menu. This method requires entering the SSID and network password.
Step-by-step instructions:
- Press the button on the printer
Settings(orSetup— depending on the firmware version). - Go to the section
Network → Wireless(Network → Wireless). - Select
Wi-Fi Setup Wizard(Wireless Setup Wizard). - The printer will start searching for available networks. Select your network from the list (if it's not there, check that your router is distributing
2.4 GHz). - Enter your Wi-Fi password using the arrows and button
OKPlease note: the printer is case-sensitive and sensitive to special characters. - Confirm your entry. If the password is correct, the Wi-Fi indicator will turn green.
If the printer gives an error "Unable to connect", check:
- 🔄 Make sure you entered your password correctly (it's best to enter it from your phone or PC to avoid typos).
- 🛡️ Network security type: DeskJet D5563 supports
WPA2-PSK (AES)AndWPA-PSK, but it doesn't work withWPA3orWEP. - 📡 Signal strength: The printer should be no further than 3-5 meters from the router during setup.
What to do if the printer does not see the network?
If your network doesn't appear in the list, try:
1. Reboot the router (turn it off for 30 seconds).
2. Temporarily disable 5 GHz in the router settings.
3. Make sure that the network is not hidden (this option must be disabled in the router settings) Hide SSID or Hide network).
4. If you use guest network, connect the printer to the main network - the guest network may have limitations on the number of devices.
4. Method 3: Connecting via the HP Smart app (for PCs and smartphones)
Utility HP Smart makes setting up your printer easier, especially if you are using Windows 10/11 or a mobile device. The program automatically detects the printer and helps connect it to the network.
How to install and use HP Smart:
- Download the app from official HP website (for PC) or from App Store/Google Play (for smartphones).
- Connect the printer to the computer via
USB(temporary connection for setup only). - Launch HP Smart and follow the installation wizard's instructions. The program will prompt you to select a Wi-Fi network and enter the password.
- After successful connection, disconnect
USB cable— the printer will work via Wi-Fi.
If the printer is not detected through HP Smart, try:
- 🔄 Restart the program and printer.
- 🔌 Use another
USB cable(preferably original from HP). - 🖥️ Run the utility as administrator (on Windows).
- 📱 Turn on your smartphone
Bluetooth- some versions HP Smart use it for initial setup.
5. Troubleshooting: The printer is connected to Wi-Fi but does not print
A common situation: the Wi-Fi indicator is green, but the printer isn't responding to print commands. Causes and solutions:
| Problem | Possible cause | Solution |
|---|---|---|
| The printer is not visible in the list of devices. | A firewall or antivirus is blocking access. | Add the printer to the firewall exceptions Windows or temporarily disable your antivirus. |
| The document is stuck in the print queue. | The printer driver is outdated or corrupted. | Uninstall the current driver via Control Panel → Devices and Printers and install the latest version from the HP website. |
| Printing is in progress, but very slowly. | Weak Wi-Fi signal or congested channel | Move the printer closer to the router or change the channel 2.4 GHz in the router settings (for example, from 6 to 11). |
| The printer prints blank sheets. | Driver error or incorrect paper settings | Check the settings in the printer properties. Paper size And Media type. |
If the printer switches off periodically From Wi-Fi, check your router's power saving settings. Some models turn off "sleeping" devices to save bandwidth. In the router's web interface, find the section DHCP or Device management and secure MAC address printer so that it always receives the same IP.
⚠️ Attention: If your printer stops connecting to Wi-Fi after updating your router firmware, reset the printer's network settings. To do this, press and hold the buttonWi-Fiand the buttonCancel(orX) simultaneously for 10 seconds. After resetting, repeat the setup again.
6. Configuring the router for stable operation with the HP DeskJet D5563
To avoid connection problems, optimize your router settings:
- 📶 Disable automatic channel selection in the settings
2.4 GHzand set a fixed channel (for example, 1, 6, or 11). This will reduce the amount of interference. - 🔒 Use encryption
WPA2-PSK (AES). DeskJet D5563 does not supportWPA3or outdatedWEP. - 🔄 Enable compatibility mode with legacy devices (the option may be called
Legacy Modeor802.11b/g/n). - 📡 Reduce the transmit power (if there is such an option), if the printer is close to the router - this will reduce the number of errors.
If you have a dual-band router, it is recommended divide the networks 2.4 GHz And 5 GHz, assigning them different names (SSIDs). For example:
MyNetwork_2G- For DeskJet D5563 and other obsolete devices.MyNetwork_5G— for modern gadgets.
7. Alternative connection methods if Wi-Fi doesn't work
If wireless connection is not possible, consider alternatives:
- 🖨️
USB cableConnect the printer directly to your PC. The downside is the loss of mobility. - 🔌
Ethernet adapter: Some models DeskJet support network connection via adapterHP Jetdirect(purchased separately). - 📱
HP Wireless DirectDirect connection mode (the printer creates its own network). Suitable for printing from smartphones, but does not allow internet access at the same time.
To turn on HP Wireless Direct:
- Press the button on the printer
Wi-Fiand hold for 5 seconds until the indicator flashes. - On your device, connect to the network named
DIRECT-xx-HP DeskJet D5563(The password is usually found on the printer sticker). - Start printing via HP Smart or manually add the printer in the device settings.
This method is convenient for one-time printing, but does not replace a full Wi-Fi connection.
FAQ: Answers to Frequently Asked Questions
Can I connect my HP DeskJet D5563 to Wi-Fi without a computer?
Yes, you can connect the printer via control Panel (method 3) or WPS (method 1) You can also use the app HP Smart on a smartphone, if the printer is temporarily connected via USB via OTG adapter (for Android).
The printer is connected to Wi-Fi, but the computer can't see it. What should I do?
Check:
- That the printer and computer are on the same network (for example, both are connected to
MyNetwork_2G). - That the printer driver is installed on the computer (download from HP website).
- What is not enabled in the router settings?
AP Isolation(client isolation).
If the problem persists, try manually adding the printer by IP address:
Control Panel → Devices and Printers → Add a Printer → Add by TCP/IP Address
The IP address of the printer can be found by printing Self-diagnosis page (hold the button Cancel 5 seconds).
How many devices can I connect to the HP DeskJet D5563 via Wi-Fi?
The printer supports connection unlimited number of devices on the same network, but can only handle one print job at a time. If you send a document from multiple devices, they will be added to the queue.
Is it possible to connect the printer to a public Wi-Fi network (for example, in a cafe)?
Technically yes, but not recommendedPublic networks often use port blockades or web authentication, with whom DeskJet D5563 is not compatible. Furthermore, printing over such networks may be unsafe (data is transmitted without encryption).
How do I reset my printer's Wi-Fi settings?
To reset network settings:
- Turn on the printer.
- Press and hold the button
Wi-Fiand the buttonCancel(orX) simultaneously for 10-15 seconds until all indicators go out. - The printer will restart and the Wi-Fi settings will be reset.
After the reset, please try setting up the connection again.