Connecting the Samsung M2020 Printer to Wi-Fi via Phone: A Complete Guide with Troubleshooting

Wireless printing saves time and eliminates cable clutter, but setting up a printer Samsung M2020 Wi-Fi connection from a phone often raises questions. The model supports connection via WPS, through mobile application and manual entry of network parameters—but not all methods are equally stable. In this article, we'll look at all current methods taking into account the features of printer firmware and smartphone operating systems.

Many users encounter printers that aren't visible on the network after setup or that print with delays. This can be caused by incorrect router settings, outdated device firmware, or protocol conflicts. We'll not only provide step-by-step instructions, but also explain how How to diagnose problems and fix them without calling a specialist.

If you have already tried to connect Samsung M2020 and received an error like Wi-Fi Direct is not supported or Failed to connect to the networkDon't rush to reset your settings. In 80% of cases, the solution lies in adjusting your router settings or reinstalling your phone's drivers.

📊 Which printer connection method have you tried?
Via the Samsung Mobile Print app
Directly via WPS
Manually entering SSID and password
Haven't tried it yet

1. Preparation: What to check before setting up

Before you begin connecting, make sure your network meets the printer's requirements. Samsung M2020 works only with networks 2.4 GHz - if your router broadcasts two frequencies (2.4 and 5 GHz) under one name (SSID), the printer won't be able to connect. Separate the networks in your router settings or temporarily disable 5 GHz.

Also check:

  • 🔌 Printer power supply: it must be turned on and in standby mode (the indicator is green).
  • 📶 Wi-Fi signal: the printer must be located within a strong reception area (no further than 5 meters from the router during the setup phase).
  • 📱 Smartphone: Wi-Fi must be turned on and the mode must be disabled on the phone Saving traffic (on Android) or Low power mode (on iOS).
  • 🔄 Printer firmware: Outdated software may be blocking the connection. You can check the current version via Menu → Settings → Device Information.

Critical moment: if your router uses WPA3 or mixed mode WPA2/WPA3, the printer may not connect. Set the network to WPA2-PSK (AES) Via the router's web interface. This is a temporary solution; after configuration, restore your previous security settings.

⚠️ AttentionRouter security settings may vary depending on the model and firmware version. If you're unsure about changes, write down the current settings before making any changes.

2. Method 1: Connecting via the Samsung Mobile Print app

Official app Samsung Mobile Print — the most reliable way to set up M2020 from your phone. It automatically detects your printer model and suggests the optimal connection method. Download it from App Store or Google Play (Direct links are prohibited by site rules - search by name).

Step-by-step instructions:

  1. Turn on the printer and wait until it goes into standby mode (green indicator).
  2. Open the app Samsung Mobile Print and press Add a printer.
  3. Select Wireless printer → Setting up a new printer.
  4. Follow the on-screen instructions: the app will prompt you to select a Wi-Fi network and enter the password.
  5. After successful connection, the printer will appear in the list of available devices.

If the printer is not found:

  • 🔄 Restart your printer and phone.
  • 📡 Make sure your phone is connected to the same 2.4 GHz network as the printer.
  • 🔧 Disable this feature in your router settings Isolation of clients (if any).

Install Samsung Mobile Print|Turn on Wi-Fi on your phone|Select 2.4 GHz network|Disable VPN/proxy|Restart the printer-->

3. Method 2: Quick connection via WPS

Technology WPS (Wi-Fi Protected Setup) allows you to connect your printer to your network without entering a password—just press a button on your router. This method works if your router supports WPS (usually the button is located on the back panel and marked with a 🔄 icon).

How to connect Samsung M2020 by WPS:

  1. Press and hold the button on the printer Wi-Fi (📶) for 3 seconds until the indicator starts flashing.
  2. Press the button within 2 minutes WPS on the router.
  3. Wait until the Wi-Fi indicator on the printer turns green - this indicates a successful connection.

If the indicator continues to flash or remains orange:

  • 🔄 Repeat the procedure by holding the WPS button on the router longer (5-7 seconds).
  • 🔧 In the router settings, check if WPS is enabled (section Wireless Network → WPS).
  • ⚠️ Some providers disable WPS by default for security reasons.
⚠️ AttentionAfter connecting via WPS, the printer may "forget" the network when resetting the router. In this case, repeat the procedure or use a different method.
What to do if the router does not support WPS?

If your router doesn't have a WPS button or the feature is disabled, use manual network settings (method 3) or connect the printer via USB for initial setup. After this, the Wi-Fi connection will be saved to the device's memory.

4. Method 3: Manually entering Wi-Fi parameters

If automatic methods fail, you can enter network information manually through the printer's control panel. This method is universal, but requires precise input. SSID (network name) and password.

Instructions:

  1. On the printer, press and hold the button Wi-Fi (📶) until the indicator starts flashing.
  2. A sheet will be printed with WPS PIN code - it is not needed for manual configuration, just ignore it.
  3. On your phone, connect to the printer's temporary network (the name will be something like DIRECT-xx-SAMSUNG_M2020).
  4. Open your browser and enter the address http://192.168.1.101 (or 192.168.0.101, if the first one doesn't work).
  5. In the printer's web interface, go to Settings → Wireless Network and manually enter: 
    SSID: [your 2.4 GHz network name]

    Security type: WPA2-PSK (AES)
    

    Password: [your Wi-Fi password]

  6. Save the settings and wait for the printer to reboot.

Important: If the printer does not connect after saving, check the case of the characters in the password (the printer is sensitive to capital letters) and that there are no spaces at the beginning/end SSID.

Error Possible cause Solution
The Wi-Fi indicator is blinking orange Incorrect password or SSID Please re-enter, check the capitalization of the characters.
The printer does not print a test sheet. There is no connection to the router Restart your printer and router, check the 2.4 GHz band
The printer's web interface does not open. IP address has changed or is blocked by a firewall Check IP via Settings → Network Information on the printer
The connection is broken after a few minutes. Saving energy on your router or printer Turn it off Sleep mode in the printer settings

5. Setting up printing from your phone after connection

After successfully connecting the printer to Wi-Fi, all that remains is to set up printing from your smartphone. Android And iOS the process is different.

For Android:

  • 📱 Install Samsung Mobile Print or Google Cloud Print (if supported).
  • 🖨️ In the app, select yours M2020 from the list of available printers.
  • 📄 To print from other applications (eg. Chrome or Gallery) select Print → Save as PDF → Print via Samsung Mobile Print.

For iOS (iPhone/iPad):

  • 🍎 Use the built-in function AirPrint (the printer must support it - check in list of compatible Apple devices).
  • 📎 If AirPrint doesn't work, install Samsung Mobile Print and follow the app instructions.
  • 🔧 In iOS settings (Settings → Printers) add M2020 manually if it is not detected automatically.

6. Common mistakes and their solutions

Even after successful setup, users still encounter issues. Here are the most common ones and how to resolve them:

The printer is connected to Wi-Fi but does not print.:

  • 🔌 Check if the printer has gone into sleep mode (press any button to wake up).
  • 📡 Make sure your phone and printer are on the same network (for example, your phone hasn't switched to mobile data).
  • 🔧 Disable it in your router settings MAC address filtering, if it is enabled.

The Wi-Fi connection keeps dropping out.:

  • 📶 Move the printer closer to the router or use repeater to enhance the signal.
  • 🔄 Change the Wi-Fi channel in your router settings (channels 1, 6, or 11 are recommended for 2.4 GHz).
  • ⚡ Check if the network is overloaded (disconnect unnecessary devices).

The Samsung Mobile Print app can't find the printer.:

  • 📲 Uninstall and reinstall the app.
  • 🔄 Restart the printer (turn it off for 30 seconds, then turn it on).
  • 🌐 Check if it's blocking antivirus or firewall network interaction.
⚠️ Attention: If the printer was previously connected to a different network, reset the network settings: hold down the button Wi-Fi for 10 seconds until the indicator starts flashing quickly. Then repeat the setup.

7. Alternative connection methods

If setup via Wi-Fi fails, consider alternative options:

1. Connecting via USB cable:

  • 🔌 Use the original cable USB-A → USB-B (usually included in the kit).
  • 📱 For Android: Connect the printer to your phone via OTG adapter and use Samsung Mobile Print.
  • 🖥️ For iOS: There is no direct connection to the iPhone - use a PC or Mac as an intermediary.

2. Cloud printing:

  • 🌥️ Register your printer with the service Google Cloud Print (if supported) or Samsung Cloud Print.
  • 📤 Send documents to print via email or specialized applications.

3. Using a print server:

  • 🖧 If there is a PC on the network, connect the printer to it via USB and turn it on General access.
  • 📱 On your phone, add the printer as a network printer using your PC's IP address.

These methods are less convenient than a direct Wi-Fi connection, but will help in situations where wireless setup is not possible.

8. Frequently Asked Questions (FAQ)

Can the Samsung M2020 connect to 5GHz Wi-Fi?

No, Samsung M2020 supports networks only 2.4 GHzIf your router broadcasts both frequencies under the same name, the printer will not be able to connect. Solution: Separate the networks in the router settings or disable the 5 GHz band during setup.

Why does my printer connect to Wi-Fi but won't print from my phone?

There are several reasons:

  • The printer has switched to sleep mode - Press any button to wake up.
  • The phone and printer are on different subnets (for example, the phone is connected to a guest network).
  • Router firewall blocking ports - check settings Firewall.

Check if the printer can print from your PC. If so, the problem lies in your phone settings.

How to reset network settings on Samsung M2020?

To reset Wi-Fi settings:

  1. Turn off the printer.
  2. Press and hold the button Wi-Fi (📶) and, without releasing it, turn on the printer.
  3. Hold the button for 10-15 seconds until the indicator starts flashing quickly.
  4. Release the button and the Wi-Fi settings will be reset.

After this, you can re-configure the connection.

Do I need to update my printer firmware?

Yes, if your printer is unstable or fails to connect to modern routers. A firmware update addresses compatibility issues with new Wi-Fi standards and fixes bugs. Download the latest version from official Samsung website and install through Samsung Easy Printer Manager on PC.

Is it possible to connect the printer to mobile Internet (4G/5G)?

No, Samsung M2020 does not support direct connection to mobile networks. However, you can:

  • Create Wi-Fi hotspot on your phone and connect a printer to it (for temporary printing only).
  • Use USB-OTG for direct connection to an Android smartphone.

Please note that printing via mobile internet can be slow and consume a lot of traffic.

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