It's quite common to need to connect a new device to a wireless network, but the printer's password has been lost or never set. Unlike routers, where the password is often written on a sticker under the device's casing, things are a bit more complicated with printing devices, as it's important to distinguish between the network password and the device's connection password.
In most modern models Hewlett-Packard By default, there's no access code at all for Wi-Fi Direct connections. This is for user convenience, ensuring the setup process takes minimal time. However, in corporate environments or with enhanced security measures, administrators may have set up protection that now requires bypassing or remembering.
There are several proven ways to restore access or find out current security settings. We'll cover methods ranging from physically inspecting the device to using specialized software. It's important to understand that the approach may differ depending on whether your device has a touchscreen or just a keypad.
Finding factory data on the device body
The first place to look for access information is the physical stickers on the device itself. Manufacturers often include key information for initial setup there. Look for a sticker with a logo. Wi-Fi Direct or simply an inscription with the model name.
These stickers are typically found on the front panel, on the side, or even inside the cartridge compartment if the front cover is open. They may contain a PIN, which is sometimes used as the default password for connecting to the printer's wireless network.
⚠️ Attention: If the sticker is worn off or missing, do not try to guess the combination. After several unsuccessful attempts, the device may temporarily block the ability to connect new devices.
It is worth noting that the password on the sticker is only relevant for the mode Wi-Fi Direct, when gadgets connect directly to the printer, bypassing the router. This information may not be suitable for connecting to a shared home network if the settings have been changed by the user.
Additionally, on some older models, the password may be printed on a separate card included with the documentation. If you've saved the box and instructions, it's worth checking the paper copies.
Printing a network configuration report
The most reliable way to find out your current security settings, including the encryption type and the password (if it's displayed in plaintext or as a PIN), is to print a service page. Almost all HP MFPs and printers have a status report feature.
For models without a touchscreen, you typically need to press and hold the wireless button or the "i" (information) button for a few seconds. In some cases, you may need to press a key combination, such as the wireless button and the cancel button simultaneously. The device will display one or more sheets of technical information.
In a report titled Network Configuration Page Look for the Wi-Fi Direct section in the "Wireless Report" window. The network name (SSID) and possibly the password will be listed there. If the password field is empty or says "None," security is not enabled.
- 📄 Find the button on the panel with the image of a sheet of paper or the letter "i".
- 🖨️ Hold it for 3-5 seconds before printing starts.
- 🔍 Check the Wireless Direct or Network Summary section.
This method works even if the printer is not currently connected to the computer, as the report is generated by the device's internal memory. This is a universal solution for office equipment of the LaserJet And OfficeJet.
Using WPS technology to connect
If you can’t find out the password, but you need to print it urgently, you can use technology WPS (Wi-Fi Protected Setup). This protocol allows devices to connect to a network without entering long and complex character combinations.
This method works if your router also supports WPS, which is true for the vast majority of modern routers. You don't need to know the printer's Wi-Fi password, as authentication occurs automatically through a secure channel.
Press the WPS button on your router (usually labeled with the appropriate abbreviation). Then, within two minutes, press and hold the wireless button on the HP printer until the light starts blinking. The devices will find each other and exchange encryption keys.
⚠️ Attention: Router interfaces and printer firmware are regularly updated. The button layout and WPS algorithm may differ in newer models, so always consult your router manufacturer's latest documentation.
Once the connection is successful, the Wi-Fi indicator on the printer will stop flashing and turn solid blue. This means the device has access to the network and is ready to print.
Configuration via the EWS web interface
For advanced users who require full control over settings, the ideal option is to log into the device's built-in web server, known as EWS (Embedded Web Server). It allows you to not only find out your password but also change it to a more convenient one.
To access the interface, you need to know the printer's IP address. You can find it by printing a configuration report (as described above) or by viewing the network settings on the device itself. Enter this IP address into the address bar of any browser on a computer connected to the same network.
The printer management page will open. Go to the tab Network -> Wireless -> Wi-Fi DirectAll current settings are displayed here, including the network name and password. If "Enabled" is checked but no password is specified, you can set one yourself.
| Parameter | Where to find it in EWS | Default value |
|---|---|---|
| Network name (SSID) | Wireless -> Wi-Fi Direct | DIRECT-xx-HP Model |
| Password | Wireless -> Wi-Fi Direct Settings | 12345678 or empty |
| Security mode | Network Security | WPA2-Personal |
| IP address | Network -> IPv4 | Dynamic (DHCP) |
Changing your password through the web interface will take effect immediately. All connected devices will need to be reconnected and the new combination entered. This is a great way to increase security by replacing the default code with a unique one.
What should I do if the web interface doesn't open?
If the page doesn't load, check whether your computer and printer are on the same subnet. Sometimes, temporarily disabling your antivirus or firewall software, which may be blocking local device management pages, can help.
Reset network settings to factory defaults
If none of these methods work, or the previous owner set a complex password that's impossible to remember, there's a radical but effective solution: a full network reset. This will return the device to its original state.
The reset procedure differs for models with and without a touchscreen. For devices with a touchscreen, follow these steps: Settings -> Net -> Restore network settingsConfirm the action and the printer will reboot the network module.
For models without a display, you typically need to hold down the wireless button and the cancel button (the cross) simultaneously for 10-15 seconds until the lights flash. After this, the printer will create a new Wi-Fi Direct network with the factory password, which can be found on a sticker or in the report.
- 🔄 Resetting deletes all saved Wi-Fi profiles.
- 🔐 The password is reset to the factory value (indicated on the sticker).
- 📡 You need to reconfigure the connection to your router.
Use this method only as a last resort, as it will require you to re-register the printer in the system, especially if you have changed your router or home network password.
☑️ Checklist before reset
Using the HP Smart mobile app
The most modern and convenient way to control is to use the official application HP Smart for smartphones and tablets. Available for iOS and Android, it allows you to view all connection parameters without having to print reports or navigate the web interface.
After adding the printer to the app, go to the device settings. The wireless settings section often displays the Wi-Fi Direct status and the option to view or change the password. The app interface is intuitive and translated into Russian.
The app may also prompt you to update your firmware, which sometimes resolves issues with displaying network settings. If the printer isn't visible in the app, make sure your phone is connected to the same Wi-Fi network as the printer, or use Bluetooth for initial pairing.
⚠️ Attention: Some HP Smart app features require you to create or sign in to an HP account. This is a manufacturer requirement for accessing advanced cloud printing settings.
The app also lets you launch a wireless setup wizard that automatically scans your router's password and sends it to the printer, eliminating the need for manual entry.
Frequently Asked Questions (FAQ)
What is the default password for HP printers?
In most cases, the default password for Wi-Fi Direct mode is indicated on the information sticker on the device. If there is no sticker, try the combination 12345678However, many newer models have security disabled by default, and the password field can be left blank.
Is it possible to connect a printer without a password?
Yes, if you're in setup mode or using the WPS method. You can also temporarily disable the password requirement in the EWS web interface under Wireless Network Security, although this will reduce the security of your print channel.
What should I do if my printer can't see my Wi-Fi network?
Make sure your printer supports your router's frequency. Many older models only work within the range. 2.4 GHz and don't see 5 GHz networks. Try separating the bands in your router settings or enabling mixed mode.
Where can I find the printer's IP address to access the settings?
You can find the IP address by printing a network configuration report (press the "i" key or a combination of keys). The address is also often displayed on the device's screen in the "Network" or "Wireless" menu as numbers in the format 192.168.xx.