Wireless printing saves time and eliminates the clutter of wires, but setting up Wi-Fi on printers Canon often raises questions among users. Even modern models PIXMA MG3640S, MAXIFY GX6050 or office imageCLASS MF644Cdw require the correct sequence of actions—otherwise, the device will either not find the network or will constantly disconnect. In this article, we'll cover all connection methods (via the printer panel, WPS, USB cable, and app) Canon PRINT), and we will also solve typical problems such as errors E32 or the absence of a network in the list.
We will pay special attention to connection security: why you shouldn't use open networks for printing, how to set up MAC address filtering on a router, and why printers Canon Sometimes they "lose" the network after a firmware update. If you've already tried connecting and received a message "Unable to connect to access point" — the article contains a section with a step-by-step analysis of this error.
For your convenience, we've divided the instructions by printer type (home, office, portable) and added a compatibility chart for routers from popular brands. And if your model Canon doesn't support Wi-Fi Direct—we'll tell you how to bypass this limitation using a mobile hotspot.
1. Preparing to connect: What to check before setting up Wi-Fi
Before you begin setting up, make sure your printer is Canon generally supports wireless connection. For example, budget models PIXMA TS3140 or MG2540S Released without a Wi-Fi module, only a USB connection remains. You can check for the module's presence:
- 📄 On the box or in the documentation (look for icons) Wi-Fi or Wireless).
- 🔍 On the official website Canon in the model characteristics (section
Network functions). - 🖥️ On the printer panel: press and hold the button
Wi-Fi(if any) for 3 seconds - the indicator should light up.
If the module is present, check the following parameters:
- 🔋 The printer is plugged into a power outlet and is within range of the router (no further than 10 meters for the standard
802.11n). - 📶 The router is operating in the mode
2.4 GHz(most printers Canon do not support5 GHz). - 🔒 The MAC address filter is disabled on the router (or the printer's MAC address is added to the list of allowed addresses).
- 📡 The network name (SSID) does not contain spaces, Cyrillic, or special characters - this is a common cause of failures.
Important for office models: series printers imageCLASS (For example, MF743Cdw) may require configuration via a web interface using an IP address. Check the user manual for this—there should be a section there. Network Settings.
2. Methods for connecting a Canon printer to Wi-Fi
There are four main methods for setting up a wireless connection. The choice depends on the printer model and the capabilities of your router. Below is a comparison table of methods and their compatibility:
| Connection method | Suitable models | Pros | Cons |
|---|---|---|---|
| Through the printer panel | PIXMA MG/G/TS/MAXIFY | No computer or smartphone required | It's difficult to enter a password on a small screen. |
| WPS (button on the router) | All models support Wi-Fi | Fast (2 clicks) | Doesn't work if your router doesn't support WPS. |
| Application Canon PRINT | PIXMA/MAXIFY 2018+ | User-friendly interface, scanning from your phone | Requires a smartphone and software installation |
| USB cable (for initial setup) | All models | Reliable, suitable for older routers | You need a cable and a PC/Mac |
Let's consider each method in detail.
2.1. Connecting via the printer panel (for models with a screen)
This method is suitable for printers with a touch or button display, such as Canon PIXMA TS8350 or MAXIFY MB2750Instructions:
- Turn on the printer and wait for it to boot up.
- Click the button
Settings(orMenu) → selectSetting up Wi-Fi(orWireless LAN Setup). - Select
Connecting to an access point(Access Point Connection). - Find yours in the list of networks SSID (Wi-Fi name) and select it.
- Enter the network password. To do this:
- 🔢 On printers with a touchscreen, use the on-screen keyboard.
- 🔢 On models with buttons (for example, PIXMA MG3040) use arrows to select characters.
After entering the password, the printer displays "Attempting to connect...." If the process takes more than 2 minutes, check whether the router is blocking the new device (sometimes confirmation is required in the router's web interface).
What to do if the printer does not see your network?
If your SSID does not appear in the list, try:
1. Restart the router and printer.
2. Make sure the network is working in the mode 2.4 GHz (printers Canon rarely supported 5 GHz).
3. Temporarily disable encryption (install Open network) - if the printer connects, the problem is in the encryption type (recommended WPA2-PSK).
4. Reset network settings on the printer: Settings → Device → Reset LAN settings.
2.2. Connecting via WPS (the fastest way)
Technology WPS (Wi-Fi Protected Setup) allows you to connect your printer to your network without entering a password—just press a button on the router. This method works if:
- 📡 Your router supports WPS (the button is usually labeled or marked with an icon WPS).
- 🖨️ The printer supports WPS (check the manual or the sticker on the back).
Instructions:
- On the printer, press and hold the button
Wi-Fi(orWPS) until the indicator starts flashing. - Press the button within 2 minutes
WPSon the router. - Wait until the Wi-Fi indicator on the printer turns solid (usually takes 30-60 seconds).
Note: If your router doesn't support WPS or the feature is disabled in the settings, this method won't work. In this case, use another method.
2.3. Connecting via the Canon PRINT app
Application Canon PRINT (available for Android And iOS) simplifies Wi-Fi setup and adds features like cloud printing. Compatible with models PIXMA And MAXIFY 2018 and newer. Instructions:
- Install the application Canon PRINT from App Store or Google Play.
- Turn on Bluetooth on your smartphone and printer (if supported).
- Launch the application and select
Add a printer. - Follow the on-screen instructions—the app will automatically find the printer and prompt you to select a Wi-Fi network.
- Enter your network password when prompted.
If the printer is not detected:
- 📱 Make sure Bluetooth is enabled on both devices.
- 🔄 Restart your printer and smartphone.
- 📡 Make sure your smartphone is connected to the same Wi-Fi network you want to connect the printer to.
2.4. Connecting via USB cable (for initial setup)
This method is suitable if the printer can't find the network or you prefer to configure everything via a computer. You'll need a USB cable (usually included) and a Windows/macOS PC. Instructions:
- Connect the printer to the computer with a cable USB.
- Install drivers from the official website Canon (if they are not installed automatically).
- Open the program Canon IJ Network Tool (installed along with the drivers).
- Select your printer from the list and click
Setting up a wireless connection. - Follow the setup wizard - it will ask you to select a network and enter a password.
Once the connection is successful, disconnect the USB cable - the printer should remain connected to the Wi-Fi network.
Download drivers for your model from the Canon website|Connect the printer to the PC with a USB cable|Launch Canon IJ Network Tool|Select the Wi-Fi network and enter the password|Disconnect the cable after setup-->
3. Configuring the router for stable printer operation
Even if the printer is connected to Wi-Fi, problems may arise over time: connection drops, slow printing, or the inability to find the device from the computer. Most often, this is due to router settings. Here's what to check:
- 📶 Network operating mode: install
802.11n(orMixed mode, if you need compatibility with older devices). Printers Canon rarely supported802.11acorWi-Fi 6. - 🔒 Encryption type: use
WPA2-PSK (AES).WPA3may not be supported, butWEPunsafe. - 📡 Wi-Fi channelIf your router is in automatic mode, try setting the channel manually.
1,6or11- they are less susceptible to interference. - 🔄 DHCP: Make sure that the IP address distribution function is enabled (otherwise the printer will not be assigned an address).
For office printers (eg imageCLASS MF743Cdw) also recommended:
- 🔗 Reserve the IP address for the printer in the router settings (so that it does not change).
- 🛡️ Disable the feature
Isolation of clients(if it exists), otherwise devices on the network will not see the printer.
To check the current printer settings (for example, its IP address), print network report:
- On the printer control panel, press
Settings→Device setup→Print report. - Select
Network reportorWireless LAN Report.
The report will contain information about the connection, including IP address, MAC address And Wi-Fi status.
4. Solving common connection errors
Even with proper setup, printers Canon Sometimes they produce errors. Below is an analysis of the most common problems and their solutions.
4.1. Error E32: "Failed to connect to the access point"
This error occurs when the printer is unable to establish a connection to the router. Causes and solutions:
- 🔌 Incorrect password: Check your password (it's case sensitive). Try entering it again.
- 📡 The network operates in 5 GHz mode: switch the router to
2.4 GHzor turn on the modeMixed (2.4 + 5 GHz). - 🔒 Incompatible encryption type: change the router settings to
WPA2-PSK (AES). - 🔄 Printer failure: Perform a network reset (
Settings → Device → Reset LAN settings).
If the error persists, try connecting via WPS or USB cable.
4.2. The printer is connected to Wi-Fi, but the computer doesn't see it.
This problem often occurs in Windows due to incorrect network settings. Check the following:
- 🖥️ Printer and computer on the same network: Print the network report (see section 3) and compare the IP addresses.
- 🔧 The drivers are installed: Download the latest version from the website Canon.
- 🔍 The firewall is blocking access: temporarily disable it and check if the printer is visible.
- 📡 The router is blocking multicast.: turn it on in your router settings
IGMP ProxyorMulticast.
IN Windows Also check:
- Open
Control Panel → Devices and Printers. - Click
Add a printer→Add a network, wireless, or Bluetooth printer. - If the printer is not found, select
The printer you need is not in the listand enter its IP address manually.
4.3. The printer constantly disconnects from Wi-Fi
If the connection is broken after a few minutes or hours, the reasons may be as follows:
- 🔋 Energy saving: In the printer settings, disable sleep mode (
Settings → Power saving → Sleep mode: Off). - 📶 Weak signal: Move the printer closer to the router or use a Wi-Fi repeater.
- 🔄 IP address conflict: assign a static IP address to the printer in the router settings.
- 🛠️ Firmware failure: update the printer software via Canon IJ Network Tool.
For office printers (imageCLASS) also check the settings SNMP - sometimes turning them off solves the problem with breaks.
5. Connecting a Canon printer to Wi-Fi Direct (without a router)
Function Wi-Fi Direct Allows you to connect devices (smartphone, tablet, laptop) directly to the printer without a router. This is convenient for printing on the go or in places without network access. However, not all models Canon support this feature - check the user manual.
Instructions for printers with Wi-Fi Direct (e.g., PIXMA TS9150):
- On the printer, press
Settings→Wi-Fi Direct→On. - Select
Setting up Wi-Fi Directand set the network name (SSID) and password (the default is often12345678). - On your smartphone or laptop, connect to the printer's network (its name will begin with
DIRECT-xx-Canon_...). - Install the application Canon PRINT or add the printer manually in the print settings.
Wi-Fi Direct limitations:
- 📵 You can only connect from one device at a time.
- 📡 No internet access (print only).
- 🔋 Rapid battery drain on mobile devices.
To print from multiple devices, it is better to use regular Wi-Fi via a router.
6. Setting up printing from different devices
Once your printer is connected to Wi-Fi, you need to configure it on each device you plan to print from. Let's look at the main platforms.
6.1 Printing from Windows 10/11
Instructions:
- Make sure your computer is connected to the same Wi-Fi network as your printer.
- Open
Settings → Bluetooth & other devices → Printers & scanners. - Click
Add a printer or scanner. - Select your printer Canon from the list. If it is not there, click
The printer you need is not in the listand enter the IP address manually. - Install the drivers if Windows asks for them (it is better to download them from the website) Canon).
If the printer does not print:
- 📄 Check the print queue: open
Control Panel → Devices and Printers, right-click on the printer and selectView the print queue. - 🔧 Set the default printer: right-click the printer →
Use as default.
6.2. Printing from macOS
On Mac The printer is added automatically, but sometimes manual configuration is required:
- Open
System Preferences → Printers & Scanners. - Click
+→ select a tabIP. - Enter the printer's IP address (can be found in the network report), select the protocol
AirPrintorCanon IJ Network. - Click
Add.
If macOS doesn't see the printer, update the drivers via Canon IJ Network Tool or download them from the official website.
6.3. Printing from Android/iOS
To print from a smartphone:
- Install the application Canon PRINT.
- Connect to the same Wi-Fi network as your printer.
- Launch the application and it will automatically find the printer.
- Select a document or photo to print.
For Android You can also use the built-in print function:
- Open a document or photo.
- Click
Share→Seal. - Select a printer Canon from the list.
7. Security: How to protect your printer on a Wi-Fi network
Many users forget that a printer is a fully-fledged network device that can become a target for hackers. A vulnerable printer can allow attackers to:
- 📄 Intercept printed documents (including confidential ones).
- 🖨️ Use it for DDoS attacks (if the printer has internet access).
- 🔧 Change settings, for example, redirect printing to another printer.
To protect your printer Canon:
- 🔒 Change the administrator password (by default often empty or
admin). This can be done through the printer's web interface (enter its IP address in the browser). - 📡 Disable internet access: in the router settings, prohibit the printer from accessing the WAN (if this is not necessary).
- 🔄 Update your firmware: check for updates via Canon IJ Network Tool.
- 🛡️ Enable MAC address filtering on the router (allow connection only to trusted devices).
For office printers (imageCLASS) also recommended:
- 📊 Set up print magazine (to keep track of who printed what).
- 🔑 Use Printable PIN codes (function
Secure Print— the document is printed only after entering the code on the printer panel).
8. Frequently Asked Questions (FAQ)
My Canon printer isn't detecting the 5 GHz network. What should I do?
Most printers Canon (except for some models) imageCLASS 2020+) work only in the range 2.4 GHzSolutions:
- Configure your router to work in wireless mode
2.4 GHz(turn off5 GHztemporarily). - Turn on the mode
Mixed (2.4 + 5 GHz)and give the network the same name (SSID) for both bands. - If your router does not support mixed mode, create a separate network.
2.4 GHzspecially for the printer.
How do I connect a Canon printer to Wi-Fi if it doesn't have a screen (e.g. PIXMA MG2540S)?
For models without a display, use:
- WPS: press and hold the button
Wi-Fion the printer until the indicator light blinks, then press WPS on the router. - USB cable: connect the printer to the PC and use Canon IJ Network Tool to set up Wi-Fi.
- Canon PRINT app: Some models (even without a screen) support setup via Bluetooth.
If all else fails, check if your model supports Wi-Fi - some budget printers do (MG2540S, TS3140) were released without a wireless module.
The printer is connected to Wi-Fi, but it won't print from my phone. What's the problem?
Check the following:
- 📱 The phone and printer are connected to one Wi-Fi network (not to different ranges
2.4/5 GHz). - 📲 In the app Canon PRINT The correct printer has been selected.
- 🔄 The printer is not in sleep mode (press any button to wake it up).
- 📡 It's disabled on the router
AP Isolation(client isolation).
If the problem persists, reinstall the application Canon PRINT and try connecting again.
How to reset network settings on a Canon printer?
To reset Wi-Fi settings:
- On the printer, press
Settings(orMenu). - Go to