Forgot your password? Wi-Fi on the printer HP Can't connect it to the network or a new device? This problem is common among many users, especially if the device was set up a long time ago or was purchased second-hand. You may need the printer's wireless network password to reconnect to the router, set up your smartphone or tablet, or perform a factory reset.
Unlike home router passwords, which are frequently changed for security reasons, the password Wi-Fi Direct or HP printer network key Usually remains unchanged from the initial setup. It can be found in several ways, from looking at the factory sticker to using proprietary software. In this article, we'll cover all the current methods, including hidden web interface features and model-specific nuances. HP DeskJet, OfficeJet, LaserJet And Envy.
Important: If the printer was previously connected to your network but is now not visible in the list of devices, the problem may not be with the password, but with a network settings issue. In this case, you will need reset to factory settings — how to do this, read in the last section.
1. Where can I find the password on the printer sticker?
The fastest way to find out the password is to look at the factory sticker. On most models HP It's located on the back panel or under the cartridge compartment cover. Look for the following information:
- 🔑 Wi-Fi Direct Password - password for direct connection of devices to the printer (mode Wi-Fi Direct).
- 📡 SSID — the network name of the printer (for example,
DIRECT-xx-HP OfficeJet Pro 9010). - 🔢 WPS PIN — PIN code for connection via WPS (if supported).
If the sticker is worn off or missing, try inspecting the printer box—sometimes a duplicate of the information is printed on the packaging. For models HP Smart Tank or HP Neverstop The sticker may be hidden under a removable panel.
⚠️ Attention: The password on the sticker applies only to the mode Wi-Fi DirectIf the printer is connected to your home router, it uses a password from your Wi-Fi network, not the one indicated on the device. In this case, proceed to the next section.
2. View the password via the printer's web interface
All modern printers HP have a built-in web server that allows you to view your current network settings, including your password. To do this:
- Find out Printer IP address. It can be found:
- 🖨️ On the printed self-diagnosis sheet (press and hold the button
InformationorWirelessfor 5-10 seconds). - 💻 In the list of connected devices on your router (usually in the section
DHCP ClientsorConnected devices).
- 🖨️ On the printed self-diagnosis sheet (press and hold the button
http://192.168.1.105).admin or empty fields; for some models, login is admin, password - printer serial number).Networking → Wireless → Wireless Settings.Here you will see:
- 📶 SSID — the name of the network to which the printer is connected.
- 🔐 Security Type — type of protection (usually
WPA2-PSK). - 🔑 Passphrase or Network Key — the password you are looking for.
What should you do if the web interface asks for a password and you don’t know it?
On most printers HP The default password is the device's serial number (found on the same sticker). If it doesn't work, try resetting the printer to factory settings (see Section 6).
⚠️ Attention: If the password is displayed as asterisks (), but there is no "Show" button, try copying it through page source code (click Ctrl+U in the browser and find the line with input type="password").
3. Using the HP Smart app for Windows/macOS
Proprietary software HP Smart Not only does it manage printing, but it also allows you to view network settings. Download it from official HP website (Avoid third-party sources!) After installation:
- Connect the printer to the computer via USB (if he is not online).
- Launch HP Smart and select your printer from the list.
- Go to
Printer settings→Wireless network. - Click
Additional settingsorNetwork information.
The current one will be displayed here SSID and a password (if the printer is connected to a network). If the password field is hidden, try:
- 🔄 Reconnect the printer to the network via HP Smart — the password may be displayed during the setup process.
- 📱 Use the mobile app HP Smart (sometimes it has more options).
⚠️ Attention: In some versions HP Smart The password may not be displayed due to security restrictions. In this case, please use web interface (section 2) or reset the settings (section 6).
4. Password in the HP Smart mobile app (Android/iOS)
Mobile application HP Smart Often contains more information than the desktop version. To find out the password:
- Install the app from Google Play or App Store.
- Add a printer via Wi-Fi Direct (use the password from the sticker) or connect to the same network as the printer.
- Select a printer →
Settings→Wireless network. - Click
Network informationorAdditionally.
In some versions of the app, the password is displayed as a QR code. To read it:
- 📱 Take a photo of the QR code and scan it using any QR reader (for example, the standard camera application on iPhone or Google Lens on Android).
- 🔍 In the resulting line, look for the parameter
P=orpassword=.
☑️ Preparing to scan a QR code
⚠️ Attention: If the printer was previously connected to your home network but is now not visible in the app, check if the router password has changed. Printers HP The password does not update automatically when it is changed in the router!
5. Alternative methods: WPS and resetting the router
If none of the above methods worked, try the following options:
| Way | When to apply | Instructions |
|---|---|---|
| WPS connection | The router supports WPS, and there is a button on the printer WPS |
|
| Resetting the router | The router password is unknown, but the printer is connected to it. |
|
| USB cable | The printer does not connect to Wi-Fi, but works USB |
|
🔹 If the printer HP If you previously connected to the network but are no longer visible, check your router settings: some models block devices after a long period of inactivity or a password change.
⚠️ Attention: Usage WPS unsafe - this protocol has vulnerabilities. After connecting the printer, disconnect it. WPS in the router settings.
6. Reset the printer to factory settings
If all methods have been exhausted, there remains full resetThis will erase all settings, including passwords and network connections. Instructions vary by model:
- 🖨️ HP DeskJet, Envy, OfficeJet:
- Turn on the printer.
- Press and hold the button
WirelessAndCancel(orInformation) for 10–15 seconds. - Wait for the reboot.
- Go to the printer menu:
Setup→Restore Defaults. - Confirm reset.
After reset:
- Reconnect the printer to the network using the password from your router.
- If required Wi-Fi Direct, use the password from the factory sticker.
⚠️ Attention: On some models HP LaserJet Pro reset may require input administrator passwordBy default this is 12345678 or an empty field. If the password has been changed, please contact support. HP.
FAQ: Frequently Asked Questions About HP Printer Passwords
Is it possible to find out the printer's Wi-Fi password without resetting it?
Yes, in most cases. Try:
- Look at the sticker on the printer (section 1).
- Log in to the web interface (section 2).
- Use HP Smart (sections 3–4).
A reset is only necessary if the printer was previously connected to an unknown network or its settings are damaged.
The printer is connected to Wi-Fi, but it doesn't print. What's wrong?
The problem isn't with the password. Check:
- 🔌 Connecting the printer and computer to one network.
- 🖨️ Printer status in HP Smart or
Devices and printers(Windows). - 📄 Print queue for stuck jobs.
If the printer is online but not responding, reboot it and the router.
Is it possible to change the Wi-Fi Direct password on an HP printer?
Yes, via web interface or HP Smart:
- Open Settings Wi-Fi Direct.
- Select
Change passwordorConfigure. - Please enter a new password (minimum 8 characters).
After changing this, you will have to reconnect all devices to the printer.
The printer requires a password when connecting via USB. What should I do?
This is not a password Wi-Fi, A protection of access to settingsBy default, the field is empty or the password is adminIf it doesn't fit:
- Try the printer serial number (from the sticker).
- Reset to factory settings (section 6).
Where is the printer password stored in Windows?
Windows does not save printer passwords. HP V Network and Control CenterHowever, you can:
- View saved Wi-Fi networks (if the printer is connected to your router).
- Use HP Smart to view the current settings.
Password Wi-Fi Direct stored only in the printer's memory.