Modern office equipment has long ceased to be bulky devices that require a mandatory cable connection to a computer. Wireless connection has become the de facto standard, allowing you to print documents and photos directly from your smartphone or tablet. Model HP DeskJet 2620 is one of the most popular representatives of the budget segment, supporting work in a local network.
However, initial setup often presents difficulties for users who have not previously encountered such procedures. The process requires consistent execution of steps and an understanding of the interaction logic between router and a printing device. In this guide, we'll cover in detail all the available methods for activating the wireless module.
It's important to understand that connection stability directly depends on signal quality and the accuracy of the data entered. Before you begin setting up, make sure your router is working properly and is distributing internet. You'll also need to know the password for your Wi-Fi networks, since without it, device authorization is impossible.
Preparatory stage and equipment testing
Before you begin setup, you must ensure that all system components are ready for operation. Printer HP DeskJet 2620 The device must be unpacked, and all shipping straps and locks inside the case must be removed. Turning on the device without removing the locking elements may cause mechanical damage.
Make sure the cartridges are installed in their slots and the paper tray is pulled out. The power lights on the control panel should be lit. If the ink or paper light is blinking, troubleshoot those issues first, as the printer is in error mode. wireless module may not activate.
⚠️ Caution: Do not attempt to configure WiFi if a low-ink message appears on your computer or smartphone screen. The printer may ignore setup commands until the consumables issue is resolved.
It is critical to check the operating frequency of your router. Model DeskJet 2620 supports only the standard 2.4 GHzIf your router operates exclusively in the 5 GHz band or has separate network names (SSIDs) for different frequencies, you need to connect to the 2.4 GHz network.
For successful setup, you'll also need a mobile device or computer with internet access. It's a good idea to have enough storage on your smartphone to install the proprietary app, which significantly simplifies the configuration process.
Resetting the printer's network settings
If the printer was previously used with a different router or setup was unsuccessful, you should reset the network settings to factory defaults. This will clear saved profiles and allow the device to search for a new access point.
To perform a reset on the control panel HP DeskJet 2620 Find the button with the wireless icon (antenna). Press and hold it simultaneously with the Cancel button (cross) for 3-5 seconds. The power indicator should start flashing, indicating the recovery process has begun.
Once the indicators stop flashing and remain solid, the network settings will be reset. The printer will automatically enter setup mode, indicated by a flashing blue wireless indicator next to the antenna button.
This procedure is universal and helps in 90% of cases when the device "doesn't detect" the computer after changing the router. The reset doesn't affect other device settings, such as region or paper preferences; it only affects network parameters.
☑️ Check before connection
WPS method: quick connection without password
The easiest way to connect, which does not require entering a password or installing additional software, is to use technology WPS (Wi-Fi Protected Setup). This method works if your router supports this feature and has a corresponding physical or software button.
Press the WPS button on your router. Depending on your router model, you may need to press it once or hold it for several seconds. The WPS indicator on the router should start blinking, indicating that it is waiting for a new device to connect.
Within two minutes of activating the mode on the router, go to the printer HP DeskJet 2620Press and hold the Wireless button on the printer control panel until the light next to it starts blinking.
The device will automatically find the router and exchange encryption keys. This process takes about two minutes. A successful connection is confirmed by the wireless indicator on the printer glowing continuously.
What to do if WPS doesn't work?
If the indicator continues to flash or turns orange, the connection has failed. Check if the connection timeout (2 minutes) has expired. Also, ensure that WPS is enabled in your router's security settings. Some providers disable this feature remotely for security reasons.
It's worth noting that the WPS method won't work if you're too far from the router. The printer must be within range of a strong signal during the pairing process.
Setup via the HP Smart app
The most functional and modern way of setting up is to use the application HP SmartIt's available for Windows, macOS, Android, and iOS operating systems. This method is preferred because it allows you to not only set up the network but also immediately register the device for extended warranties.
First, download and install the app HP Smart From your device's official app store (Microsoft Store, App Store, Google Play). After launching, click the Add Printer button (usually the plus sign). The program will begin searching for devices within Bluetooth or WiFi range.
When the app detects your DeskJet 2620, select it from the list. The system will then prompt you to transfer your WiFi network settings to the printer. You will be asked to enter your router password if it isn't saved automatically.
During setup, the application may prompt you to update the printer firmware. It is recommended to agree for an update, as new software versions often contain fixes for connection errors and improve compatibility with modern routers.
Once the process is complete, the app will confirm a successful connection. From now on, you can print documents directly from the HP Smart interface, scan documents, and monitor ink levels in real time.
Connecting via USB cable (Automatic setup)
If wireless methods aren't working or the signal is too weak, you can use a temporary USB connection for the initial network setup. To do this, you'll need a USB 2.0 Type-A to Type-B cable (usually included, but may be unavailable in some regions).
Connect the cable to the printer and computer. Start the driver installation process from the official HP website or use the installation disc if you have one. During the installation, select the "Wireless" connection type.
The installer will prompt you to temporarily connect the devices with a cable to transfer network settings. Follow the on-screen instructions. The program will automatically copy the WiFi settings (SSID and password) from your computer to the printer.
Once the printer confirms its connection to the network, the installer will prompt you to disconnect the USB cable. After this, the device will continue to operate wirelessly. This method is especially useful if your computer doesn't have Bluetooth or your router doesn't support WPS.
| Connection method | Necessary equipment | Complexity | Requires a PC/Smartphone |
|---|---|---|---|
| WPS | Router with a WPS button | Low | No |
| HP Smart App | Smartphone with Bluetooth | Low | Yes |
| USB cable | USB AB cable | Average | Yes |
| Wi-Fi Direct | Mobile device | Average | Yes (for customization) |
Using Wi-Fi Direct mode
Mode Wi-Fi Direct Allows you to connect your smartphone or laptop directly to the printer without using your home router. This is convenient if the internet is temporarily down or your router is not working, but you need to print a document urgently.
To activate, press and hold the Wireless button and the Information (i) button simultaneously until the power light begins to flash. The printer will create its own network, the name of which typically includes the word "DIRECT" and the printer model.
On your mobile device, find the new WiFi network in the list of available connections. You can find the default password by printing a configuration report (press the information button) or by finding it on a sticker under the printer cover.
⚠️ Please note: When connecting via Wi-Fi Direct, your mobile device may temporarily lose internet access as it switches to the printer's network. This isn't a problem for printing photos, but internet access is required for documents stored in the cloud.
This mode can also be used for initial setup through the HP Smart app, selecting the option to connect to the printer's network during the setup process. After setup, you can switch the device back to infrastructure mode (via a router).
Diagnosing and solving common problems
Even if you follow the instructions carefully, technical difficulties may arise. Often, the problem lies in incompatible security standards or hidden router settings. If the printer's indicator light is flashing blue, the device is attempting to find a network or establish a connection.
If the orange light is on, an error has been detected. This could be due to an incorrect password, a weak signal, or a blocking issue caused by antivirus software on your computer. Try moving the printer closer to the router and repeating the process.
Make sure MAC address filtering isn't enabled on your router. If it is, you'll need to add the printer's MAC address (found on the label on the back or in the configuration report) to the list of allowed devices.
In some cases, rebooting the entire hardware chain can help. Turn off the router, printer, and computer. Turn on the router and wait for it to fully boot up, then turn on the printer. This often resolves IP address assignment issues.
Frequently Asked Questions (FAQ)
Can HP DeskJet 2620 connect to a 5GHz network?
No, this model only supports the 2.4 GHz standard. If your router broadcasts a single network with a common name for both bands, try temporarily separating them in the router settings or using the 2.4 GHz guest network to configure the printer.
What should I do if the printer is not found when installing drivers?
Make sure your computer and printer are connected to the same WiFi network. Check your Windows Firewall or antivirus software—they may be blocking device detection. Try temporarily disabling them to test.
How to find the IP address of a printer on the network?
Press the Wireless button and the Information (i) button simultaneously. The printer will print a report showing the current IP address. You can also find the address in the HP Smart app under the device settings.
Do WiFi settings reset when the printer is turned off?
No, the settings are saved in the device's memory. However, if you change the WiFi password or network name, you'll have to update the settings again through the app or perform a factory reset.