Zyxel router: How to view the Wi-Fi password

Owners of Zyxel equipment often find themselves in a situation where they need to connect a new device to a wireless network but have lost or forgotten the current security key. This can happen after moving, purchasing a new laptop, or simply because a significant amount of time has passed since the device was set up. Fortunately, the security architecture of these devices allows for several ways to restore access without resorting to complex technical steps.

There are three main methods for solving this problem: using a physical sticker on the router's case, logging into the administrative control panel, or using a mobile app. The method you choose depends on your router model, the firmware version installed, and whether you've previously changed the factory security settings. In this article, we'll cover each option in detail, focusing on the nuances of the NDMS and Keenetic interfaces.

Before taking any action, it's worth checking the most obvious option. There's usually an information sticker on the bottom or back panel of the device, where the connectors and antennas are located. This is where the manufacturer places the factory data for initial connection. If you've never changed the security settings, you'll already have the code you need.

Finding factory data on the device body

The fastest way to find out factory password — is to inspect the router's casing. Zyxel engineers place this information on a special sticker attached to the bottom of the device. It contains the serial number, MAC address, IP address for accessing the menu, and, most importantly, the SSID (network name) and security key.

Please note that on modern models such as Zyxel Keenetic Peak or UltraThis key can be printed as a QR code for quick scanning with a smartphone. However, the text string is always present. If the sticker is worn or damaged, this method, unfortunately, will not work, and you will have to resort to software methods.

It's important to understand the difference between the settings password and the Wi-Fi password. They may be labeled differently on the sticker. Look for the fields WPA Pre-Shared Key or simply Password next to your wireless network name. Sometimes, to protect against data theft, these fields may be hidden behind a security layer.

⚠️ Important: If you've ever changed your wireless network settings via the web interface, the information on the sticker will no longer be valid. In this case, the router uses the new key you set, and the sticker will only be useful for resetting the router or logging in for the first time.

Login to the web interface to view settings

If a physical inspection yields no results, the next step is to log into the router's control panel. To do this, connect to the device using any convenient method: an Ethernet cable or Wi-Fi, if at least one device already has network access. Open any browser and enter the standard address in the address bar: 192.168.1.1 or domain name my.keenetic.net.

The system will ask for authorization. The default login is admin, and the password often matches what is on the sticker, or it is 1234If you changed your login information and forgot it, you won't be able to recover your Wi-Fi password through the interface without resetting your settings. However, if you have access to the dashboard, finding the information you need will only take a couple of minutes.

Zyxel interfaces are divided into two types: classic (NDMS) and new (Keenetic OS). In the classic menu, go to the section Home network, then select the tab Wi-Fi networkIn the field Network key (Network Key) will display the current password. In newer firmware versions, the path may look like this: My Networks and Wi-Fi → Home network.

For ease of understanding, the menu structure may vary depending on the model: