MFP Xerox WorkCentre 3025 — a compact multifunctional device that supports wireless printing. However, many users encounter difficulties when first connecting: the printer doesn't find the network, the computer doesn't recognize the device, or printing keeps failing. In this article, we'll look into it. All steps of setting up Wi-Fi printing — from preparing a router to installing drivers on different operating systems, and we'll also look at common errors and how to fix them.
Feature of the model WorkCentre 3025 that it uses an outdated protocol WEP for some connection modes, which can cause problems with modern routers. We'll show you how to bypass this limitation and set up stable printing even on networks with WPA2/WPA3If you've already tried connecting but were unsuccessful, skip the basic steps and go straight to the section Problem Solving.
Network and hardware requirements
Before setting up, make sure your network meets the minimum requirements for operation. WorkCentre 3025:
- 📶 Wi-Fi standard: The printer only supports
802.11b/g/non frequency2.4 GHz. Networks5 GHzAndWi-Fi 6incompatible. - 🔒 Encryption type: make optimal use
WPA2-PSK (AES).WEPWorks, but is not recommended due to vulnerabilities. - 📡 Router signal: The signal level at the printer installation location must not be lower than
-70 dBm(checked through applications like WiFi Analyzer). - 🖥️ Computer/Laptop: must be connected to the same network as the printer (even if via cable).
Important: WorkCentre 3025 does not support guest networks or networks with a captive portal (for example, in hotels or cafes). If your router has an AP Isolation feature, you need to disable it—otherwise, the printer will not be able to communicate with computers on the network.
| Network parameter | Minimum requirement | Recommended value |
|---|---|---|
| Wi-Fi frequency | 2.4 GHz |
2.4 GHz (channel 1, 6 or 11) |
| Encryption | WEP or WPA2-PSK |
WPA2-PSK (AES) |
| SSID (network name) | Up to 32 characters | Without spaces and special characters (!@#$) |
| DHCP | On | Enabled (or static IP outside DHCP range) |
⚠️ Attention: If your router usesWPA3or combined modeWPA2/WPA3, the printer may not connect. Temporarily switch the network toWPA2 onlyduring setup.
Setting up a router for the WorkCentre 3025
Most connection issues arise from incompatible router settings. Follow this checklist to prepare your network:
Switch your network to 2.4 GHz (disable 5 GHz if enabled)|Set the channel width to 20 MHz (not Auto or 40 MHz)|Disable Band Steering|Make sure DHCP is enabled (or assign a static IP to the printer)|Save the settings and reboot the router-->
If your router supports guest network, don't use it for a printer—it often has restrictions on data exchange between devices. Also, make sure the following are disabled in your security settings:
- 🛡️ MAC address filtering (if enabled, add the printer's MAC to the whitelist).
- 🔄 Isolation of clients (AP Isolation).
- 📵 Multicast/traffic blocking (may interfere with printer detection).
For routers TP-Link the path to the settings will be like this:
Wireless Mode → Wireless Settings → Basic Settings- Region: Russia (or your country)
- Channel: 6 (or 1, 11)
- Channel width: 20 MHz
- Mode: 11b/g/n
- Security: WPA2-PSK
- Version: AES
⚠️ Attention: On some routers (for example, ASUS RT-AX88U) the function is enabled by defaultAirtime Fairness, which can cause printing delays. Disable it in the sectionProfessional → Wireless Network Settings.
Connecting a printer to Wi-Fi
Now let's move on to setting up the app itself. Xerox WorkCentre 3025The device has two ways to connect to the network:
- Through the control panel (for experienced users).
- Using the utility Xerox Easy Wireless Setup (recommended for beginners).
We'll look at both options, starting with the manual method:
Method 1: Setting up via the printer control panel
- Turn on the printer and wait until it is fully loaded (the indicator
Readyshould be green). - Click the button
Menu(Menu) on the control panel. - Go to
Network Setup → Wireless → Wireless Setup Wizard. - Select your network from the list (if it is not there, click
Refresh). - Enter your Wi-Fi password using the keys
↑/↓AndOK(case important!). - Confirm the settings and wait for the message
Connected.
If the printer does not find your network:
- 📡 Check that the router is broadcasting the SSID (not a hidden network).
- 🔄 Restart your router and printer.
- 📶 Reduce the distance between devices (maximum 5 meters during setup).
Method 2: Using the Xerox Easy Wireless Setup Utility
This method is simpler and more secure, especially if you're unsure about manually entering your password. Download the utility from official Xerox website (chapter Drivers & Downloads for the model WorkCentre 3025).
Algorithm of actions:
- Connect the printer to the computer via USB cable (temporarily).
- Run the utility Xerox Easy Wireless Setup.
- Select your network from the list and enter the password.
- Wait until the setup is complete (the printer will reboot).
- Disconnect the USB cable - the printer should now be accessible via Wi-Fi.
Installing drivers on a computer
Once your printer is connected to Wi-Fi, you'll need to install drivers on the device you'll be printing from. Let's look at the process for Windows 10/11 And macOS.
For Windows 10/11
- Download the driver from Xerox website (select your OS and bit depth).
- Run the installer and follow the instructions (select
Wireless connectionupon request). - After installation, go to
Control Panel → Devices and Printers. - Right click on Xerox WorkCentre 3025 and select
Use as default.
If your printer does not appear in the list:
- 🔄 Restart your computer and printer.
- 📡 Check that the computer and printer are on the same network (for example, via
ping(in the command line). - 🖨️ Remove old drivers via
Control Panel → Programs and Featuresand install it again.
For macOS (Ventura/Monterey)
On Mac, the process is slightly different:
- Download the driver from the Xerox website (select the version for macOS).
- Open the file
.dmgand run the installer. - Go to
System Preferences → Printers & Scanners. - Click
+, select the tabIPand enter: - Click
Add.
Address: [printer IP, eg 192.168.1.100]Protocol: LPD (or AirPrint if it doesn't work)
Queue: lp
Name: Xerox WorkCentre 3025
Location: [optional]
Driver: Select Xerox WorkCentre 3025
For macOS 13+: If the printer does not print after setup, try using the protocol AirPrint instead of LPDAlso check that in System Preferences → Network → Wi-Fi → Advanced option disabled Private Wi-Fi address (it may interfere with device detection).
Checking the connection and test printing
After installing the drivers, you need to make sure the printer is properly connected to the network and ready to print. Follow these steps:
- Print network configuration page:
- On the printer control panel, press
Menu → Reports → Network Configuration Page. - Check the lines
Wireless Status(should beConnected) AndIP Address(For example,192.168.1.105).
- On the printer control panel, press
- Check connection from computer:
- Open Command Prompt (
Win + R → cmd). - Enter
ping [printer IP](For example,ping 192.168.1.105). - If the packets pass without loss, the connection is established.
- Open Command Prompt (
- Open any document (eg.
WordorNotebook). - Click
Ctrl + P, select Xerox WorkCentre 3025 and send to print.
If the test page does not print:
- 🖨️ Check if the printer indicator is on
Error(orange or flashing). - 📡 Make sure that the mode is not activated in the printer settings
Toner saving(may block printing). - 🔄 Restart the printer by holding the power button for 10 seconds.
How to find printer IP address without configuration page?
If your printer does not print a configuration page, connect it via USB and use the utility. Xerox CentreWare Internet Services (download from the official website). It will show the IP address even without a network connection. Alternatively, you can check the list of connected devices in the router's web interface (section DHCP Clients or Connected Devices).
Printing from a phone or tablet
Xerox WorkCentre 3025 does not support native printing via AirPrint (for iOS) or Mopria (for Android), but there are workarounds:
For Android
- Install the application Xerox Print Service Plugin from Google Play.
- Connect your phone to the same Wi-Fi network as the printer.
- Open the document, click
Sealand select Xerox WorkCentre 3025.
For iOS (iPhone/iPad)
On iOS, the process is more complicated due to Apple's restrictions:
- Install the application Xerox Mobile Link from App Store.
- Add the printer manually by entering its IP address (you can find it on the configuration page).
- Use the app to print documents from
Files,Mailor other sources.
An alternative option for both types of devices is to use cloud printing via Google Cloud Print (if it's still available in your region) or services like PrinterShare.
⚠️ Attention: When printing from mobile devices, PDF files may print incorrectly (fonts or scaling may be out of sync). Before printing important files, check the preview in the app.
Solutions to common problems
Even after proper setup, errors may still occur. We've compiled a list of common issues and how to resolve them:
| Problem | Possible cause | Solution |
|---|---|---|
| The printer does not find the network | Hidden SSID or incompatible channel | Enable SSID broadcast, set channel to 1, 6 or 11 |
| The connection is broken | Weak signal or interference | Move the printer closer to the router or use a repeater |
| Printing is very slow. | Channel width 40 MHz or QoS enabled | Set the channel width to 20 MHz, disable QoS for the printer |
| The computer doesn't see the printer. | Firewall or antivirus is blocking the port | Add exception for ports 9100, 515 (LPD) in the firewall |
| Blank sheets are printed | Incompatible driver or corrupted file | Reinstall the driver, try a different file format (for example, PDF instead of DOCX) |
If the printer gives an error 010-328 (problem connecting to the network):
- Restart the printer and router.
- Reset the printer's network settings:
Menu → Network Setup → Reset Network. - Repeat the Wi-Fi setup from scratch.
For error 016-781 (IP address problem):
- Assign a static IP address to the printer in your router settings (outside the DHCP range).
- Or install it in the printer
Menu → Network Setup → Wireless → IP Configuration → Manualand enter the IP manually.
Frequently asked questions
Can I connect the WorkCentre 3025 to Wi-Fi without a computer?
Yes, this is possible through the printer control panel (Menu → Network Setup → Wireless Setup Wizard). However, if the network uses WPA3 or a hidden SSID, you may need to temporarily change your router settings.
The printer connects to Wi-Fi, but won't print from my phone. What should I do?
Make sure you have the app installed on your phone Xerox Print Service Plugin (Android) or Xerox Mobile Link (iOS) Also check that the printer and phone are on the same subnet (for example, both have an IP of the type 192.168.1.x).
How do I reset my printer's network settings to factory defaults?
Go to Menu → Network Setup → Reset Network → YesAfter the reset, the printer will reboot and all Wi-Fi settings will be deleted. You'll need to set up the connection again.
Can the WorkCentre 3025 be used on a WPA3 network?
The printer is not officially supported. WPA3However, some users report that it works on mixed mode networks. WPA2/WPA3 (if the router allows devices to connect via WPA2). Try disabling it temporarily. WPA3 during setup.
Where can I download official drivers for the WorkCentre 3025?
Drivers are available on the website Xerox support. Enter your printer model (WorkCentre 3025) and select your operating system. Download only drivers marked Full Driver & Software Package.