In the era of ubiquitous Wi-Fi, the ability to make calls over the Internet has become not a luxury, but a necessity. Wi-Fi Calling from MegaFon Allows you to make calls and send text messages even in places where there's no cell service—in the subway, underground parking garages, or outside the city. The main advantage: your number remains the same, and the connection quality often surpasses traditional mobile service.
You can activate the service on most modern smartphones, but there are some nuances. In this article, you'll find current as of 2026 instructions for iPhone And Android, a list of supported devices, and answers to frequently asked questions. We'll cover how to check service availability in your region, which plans support Wi-Fi calling, and what to do if the feature isn't activated.
We will pay special attention to hidden operator settings that MegaFon does not advertise in open sources — they'll help you avoid common connection errors. If you frequently visit areas with poor coverage or travel abroad, this guide will save you time and frustration.
What are Wi-Fi calls and how do they work with MegaFon?
Wi-Fi Calling (or VoWiFi) is a technology that allows you to make calls and send messages over a wireless network instead of a cellular network. Your smartphone connects to the internet via Wi-Fi, and the operator (in this case, MegaFon) routes the voice traffic over an IP network. This means:
- 📞 Calls are charged as usual, according to your minute package rate
- 🌍 Works in roaming (but requires separate activation)
- 🔄 Automatically switches between Wi-Fi and cellular networks (if the 4G/5G signal is stable)
- 📱 All standard features are supported: caller ID, call waiting, conference calling
MegaFon began rolling out the technology en masse in 2019, but many subscribers still aren't aware of its existence. The main difference from messaging apps (like WhatsApp or Telegram) is that calls are made from your main number, not through an in-app account. This means you'll be seen as usual, without any prefixes like "+79xx via WhatsApp."
Technically, the service operates on the basis of the standard IMS (IP Multimedia Subsystem), which is integrated into modern 4G/5G networks. MegaFon uses it to provide VoLTE (voice over LTE) and VoWiFi (voice over Wi-Fi). If your phone supports both technologies, they will work synchronously.
Connection conditions: tariffs, devices, and regions
Before setting up Wi-Fi calling, make sure your plan and smartphone meet MegaFon's requirements. Here are the key conditions for 2026:
| Parameter | MegaFon requirements |
|---|---|
| Tariff plan | Any plan except "Simply Black," "All Inclusive XS," and corporate plans without VoLTE |
| Device | iPhone 6s and newer, Samsung Galaxy S8 and newer, Xiaomi Redmi Note 10 and newer, Google Pixel 3 and newer |
| operating system | iOS 12.2+, Android 9+ (with VoWiFi support) |
| Region | Available in all regions where MegaFon operates, except Crimea and Sevastopol. |
| SIM card | Any, including virtual (eSIM) |
Important: Even if your smartphone is on the supported list, check the feature's availability in the settings. Some models (especially Chinese brands) may have restrictions for the Russian market. For example, Huawei And Honor VoWiFi is often blocked in firmware for the Russian Federation.
To find out if the service is available in your region, send a USSD request *105*488#If you receive the response "Service available," you can proceed with setup. If not, check your coverage. VoLTE in your city through the official "My MegaFon" app.
⚠️ Please note: Plan settings and supported devices are subject to change. If your plan is not listed in the table, please check your connection availability through MegaFon support chat (under "Services → Wi-Fi Calls").
Step-by-step instructions: how to connect on iPhone
On iPhone Activating Wi-Fi calling takes no more than a minute if everything is configured correctly. Follow this algorithm:
- Open
Settings → Cellular → SIM card options. - Tap on the item
Wi-Fi calling(if it is not there, update iOS). - Switch the slider to the "On" position.
- In the window that appears, select
Turn on. - Wait 1-2 minutes - a message will appear next to the operator's name
MegaFon Wi-Fi.
If the item Wi-Fi calling absent:
- 🔄 Update iOS to the latest version (minimum 12.2).
- 📱 Restart your phone.
- 🔄 Insert the SIM card into a different slot (if you have Dual-SIM).
- 📋 Check if your plan supports the service (see the table above).
Once activated, an icon will appear in the status bar (next to the clock) Wi-Fi with a handset. This means that calls will now be made over the internet. To check if it's working, call the number *105# - If you hear a voice menu, everything is set up correctly.
Make sure Wi-Fi is turned on|Check for the "Wi-Fi" icon with a handset|Call *105#|Restart your phone if the call doesn't go through
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Setting up on Android: a universal method
On Android The connection process depends on the smartphone manufacturer, but the general scheme looks like this:
- Go to
Settings → Connections → Mobile networks(orSIM cards and mobile networks). - Select your MegaFon SIM card.
- Find the item
Wi-Fi callingorVoWiFi(may be hidden inAdditional settings). - Activate the switch.
- Accept the terms of use (if prompted).
On some devices (eg. Samsung) the path will be different:
Settings → Connections → Mobile networks → Wi-Fi calling → Enable
For Xiaomi And Redmi:
Settings → SIM cards & mobile networks → [Select SIM] → Wi-Fi calling
If calls do not go through after activation:
- 🔄 Restart your phone.
- 📱 Make sure that it is enabled in your SIM card settings
VoLTE(without it, Wi-Fi calling may not work). - 🔄 Update your firmware to the latest version.
- 📋 Check if a firewall or VPN is blocking the connection (disable them temporarily).
⚠️ Note: On some models Realme And Oppo The feature may be called "Wi-Fi Calling" and require manual APN entry. In this case, use the following settings:Name: Megafon Wi-Fi,APN: internet, leave the remaining fields blank.
Troubleshooting: Why Wi-Fi Calling Isn't Working
Even if you've configured everything correctly, problems may still occur. Here are some common errors and how to fix them:
| Problem | Cause | Solution |
|---|---|---|
| There is no "Wi-Fi calling" option in the settings. | Outdated firmware or incompatible device | Please update your OS or check the list of supported models. |
| Calls don't go through even though there's Wi-Fi. | Ports blocked by router or ISP | Disable your VPN and check your firewall settings. |
| The connection is established, but the call is dropped. | Problems with the IMS profile on the SIM card | Restart your phone or reinstall your SIM card. |
| Wi-Fi calling works, but there's no VoLTE. | The tariff does not support voice over 4G. | Change your tariff or contact support |
If none of the above methods help, reset your network settings:
- On iPhone:
Settings → General → Transfer or reset → Reset → Reset network settings. - On Android:
Settings → System → Reset → Reset Mobile Network/Wi-Fi/Bluetooth.
After resetting, you'll need to re-enter your Wi-Fi passwords and reconnect your Bluetooth devices, but this often resolves VoWiFi issues. If this doesn't help, contact MegaFon support via the app or by phone. 0500, stating the phone model and firmware version.
What to do if support refuses to help?
If your carrier says your device is "not supported" but you're sure it isn't, try this trick:
1. Insert the MegaFon SIM card into another supported phone (e.g. iPhone).
2. Activate Wi-Fi calling there.
3. Put the SIM back into your device - sometimes this "unlocks" the function.
This method works on some Xiaomi and Samsung models where firmware limitations apply.
Wi-Fi Calling While Roaming: How to Save
One of the key features of Wi-Fi Calling is the ability to make calls at your home rate even when abroad. However, there are some caveats:
- ✈️ In most EU and Asian countries, the service works automatically.
- 🌎 In the US, UAE, and Turkey, manual activation via USSD request may be required
*135#. - 💰 Calls are charged as within the network (if you are calling a Russian number).
- 📵 Must be enabled for incoming calls
data roaming(even if you don’t use mobile internet).
To avoid unexpected expenses:
- Before your trip, check the list of countries that support Wi-Fi roaming on the MegaFon website.
- Turn it off
automatic roamingin your phone settings if you don't plan to use local networks. - Use instant messengers (WhatsApp, Telegram) for international calls – they are cheaper than VoWiFi when roaming.
Important: In some countries (for example, China), Wi-Fi calls may be blocked by the provider. In this case, a VPN can help, but its use must comply with local laws. MegaFon does not guarantee service availability in regions with strict internet censorship.
Wi-Fi Calling Alternatives: When You Need Them
If your phone doesn't support VoWiFi or you're experiencing unsolvable issues, consider alternative internet calling methods:
- 📱 MegaFon-TV Calls (Android/iOS app) – allows you to make calls over Wi-Fi without being tied to a SIM card, but requires registration.
- 💬 WhatsApp/Telegram — free calls, but the subscriber will see your messenger account, not your phone number.
- 📞 Google Voice (for Android) - issues an American number, but allows calls over Wi-Fi at local rates.
- 🔄 SIP clients (for example, Zoiper) - for advanced users, requires manual configuration.
The main drawback of these alternatives is the lack of integration with native calling. You'll have to ask subscribers to save a new number or use a separate app. MegaFon's Wi-Fi Calling has the advantage of being transparent: your contacts won't even notice the difference.
If you frequently call landlines (for example, banks or government agencies), VoWiFi remains the only reliable option. Most organizations block calls from virtual numbers (WhatsApp, SIP), but allow calls from mobile phones.
FAQ: Answers to frequently asked questions
Is it possible to use Wi-Fi calling without a SIM card?
No, the service requires an active MegaFon SIM card. However, you can remove the physical SIM card and use it. eSIM (if your phone supports this feature). In this case, calls will be made via Wi-Fi but will be linked to your phone number.
Why is the connection quality poor during Wi-Fi calls?
Quality depends on the speed and stability of your Wi-Fi. For proper operation, you need:
- Internet speed not less than
1 Mbps. - Ping to MegaFon servers less than
100 ms. - No packet loss (check via
ping 8.8.8.8in the terminal).
If problems persist, try connecting to a different Wi-Fi network or use mobile internet (VoLTE).
Is it possible to call short numbers (112, 0500) via Wi-Fi?
Yes, Wi-Fi calling is supported by all short codes, including emergency services. However, roaming restrictions may apply—check this information before your trip. For safety, save local emergency numbers to your contacts.
How to disable Wi-Fi calling?
To deactivate the service:
- On iPhone:
Settings → Cellular → Wi-Fi Calling → Off - On Android:
Settings → Mobile networks → Wi-Fi calling → Disable
Disabling the feature will not affect your plan or other services. You can re-enable it at any time.
Will Wi-Fi Calling work on a tablet with a SIM card?
Yes, if your tablet supports calls (has a telephony module) and meets MegaFon's requirements (see the table above). On most tablets Samsung And Huawei With 4G support, the function is available. iPad Wi-Fi calling only works with eSIM.