A subway ride often involves your smartphone automatically connecting to free networks, which isn't always convenient for the user. Many users notice that after their ride, their account is charged for connecting to free networks. Wi-Fi in the metro, even if they didn't plan to use the internet. This happens because of background operating system processes that are activated immediately after a connection to the access point is established.
The question of how to disable Wi-Fi in the metro is especially relevant for those with plans where metro traffic is not included in the basic package or is billed separately. Automatic authentication via phone number often occurs without the device owner's knowledge, leading to unexpected charges. In this article, we'll explore all available methods for disabling the service.
The solution depends on your mobile carrier and device model, as connection mechanisms may vary. Some providers offer a single Wi-Fi subscription that activates anywhere the partner has coverage, including in transit. Understanding how these services work will help you save money on your account.
Why does automatic connection and debiting of funds occur?
The main reason for unexpected charges lies in smartphone settings, which by default allow searching for and connecting to open networks. When you enter a subway network coverage area, your phone automatically connects to the router, and the service provider records your access. If you don't have a subscription, the system may prompt you to pay for a one-time access fee or sign up for a package, sometimes without explicit confirmation via SMS.
Modern operating systems Android And iOS strive to provide users with maximum comfort by constantly scanning the airwaves for available internet. Telecom operators providing services in the metro (for example, MT_Free, Beeline Wi-Fi or MegaFon), use automatic authentication technologies based on your phone number. This means you don't need to enter your login and password to access the network; the system automatically recognizes your SIM card.
⚠️ Note: In some cases, the connection may occur even if mobile data is turned off, if only Wi-Fi is active. Check the auto-connection settings on your device.
Subscribers often forget that their number may have been part of a trial subscription or promotion that was automatically extended to a paid subscription. Free Wi-Fi Subway fares are often just a marketing ploy for the first few minutes of use or are only available with a specific plan. If the plan conditions change and the service hasn't been manually disabled, notifications will begin to appear about the upgrade.
Wi-Fi service in the metro has been shut down for Beeline subscribers.
For Beeline customers, services in the metro area can be managed through the service Wi-Fi Autopayment or a single subscription. To stop the charges, you must deactivate the option that controls automatic authorization in partner networks. This can be done in several ways without visiting a mobile phone store.
The fastest method is to use a USSD command. Dial the code on your phone. *110*1882# and press the call button. The service management menu will appear on the screen, where you need to select the deactivation option. You can also send an SMS with the text OFF to a short number 1882The system will immediately process your request and send you a confirmation message.
If you prefer to use the mobile app, please visit My BeelineIn the "Services" section, find the "Entertainment" or "Internet" category, where your active Wi-Fi subscription will be displayed. Tap it and select "Disconnect." The app interface is subject to update, so the location of this option may change slightly.
- 📱 Use a USSD command
*110*1882#for quick shutdown. - 💬 Send an SMS with the text
OFFto the number1882. - 📲 Go to the My Beeline app and find your active subscription.
- 📞 Call support at
0611to assist the operator.
It's important to note that after disabling the service, automatic authorization will stop, but the Wi-Fi settings on the phone itself will remain the same. This means the phone will still see the network, but will not attempt to authenticate with the carrier for internet access. If you're using public Wi-Fi Mos_Wi-Fi, its settings may differ.
☑️ Check Beeline disconnection
Wi-Fi subscription management for MegaFon customers
MegaFon subscribers may encounter the "Metro Wi-Fi" service, which is often bundled with other options or activated separately. The service can be managed through your personal account or special commands. The operator provides detailed control over all active subscriptions, allowing for flexible spending.
To disable it through your personal account, go to the website or the app MegaphoneIn the "Services" section, select "All Services" and go to the "Archived" or "Internet" tab. Find the service related to metro access and click "Disable." The system will ask you to confirm the action, after which the service will be deactivated.
An alternative is to use the voice assistant or chatbot in the app. Type the phrase "turn off metro Wi-Fi," and the bot will offer the corresponding option. This is a modern and convenient method that doesn't require remembering codes. However, if the bot doesn't recognize your request, it's better to use the classic menu.
| Method of disabling | Command / Action | Cost of the operation |
|---|---|---|
| Personal account | Services section | For free |
| USSD request | *505# (menu of services) |
For free |
| Application | Chat with a bot | Free (Internet required) |
| Help Desk | Call on 0500 |
Free from mobile |
It's worth remembering that some MegaFon tariff plans include unlimited Wi-Fi in the metro by default. In this case, it's technically impossible to disable the service, as it's part of the tariff. Check the terms of your tariff plan in the "My Tariff" section to ensure this option is included in the basic package.
What should I do if money was debited after disconnection?
If the charge occurred after successfully disabling the service, please contact customer support with a refund request. The operator will check the connection logs and, if the error is confirmed, will refund the funds to your account. Refunds typically take up to 3 business days.
How to remove auto-payment for Wi-Fi for MTS subscribers
MTS often refers to its internet access service in the metro as "MTS Wi-Fi" or integrates it with partner services. Disabling it is done through subscription management. Users often confuse city Wi-Fi with dedicated metro access, so it's important to disable the specific option that's causing the charges.
Log in to your personal account on the website or in the app MTS MyGo to the "Services" section and select "Pay and Disconnect." In the list of active options, find everything related to Wi-Fi. MTS often offers bundled plans, so read the descriptions carefully before clicking the disconnect button.
You can also use the command *111*242# to manage basic Wi-Fi services. The menu on your phone's screen will prompt you for further steps. If you don't use these services regularly, it's a good idea to completely disable the purchase of paid options without your approval.
⚠️ Please note: MTS personal account interface settings are subject to change. If you can't find the exact service name, search for "Wi-Fi" within the app.
For complete security, you can block the purchase of content and services. This can be done through the security profile settings in your personal account. This will prevent accidental activation of paid options in the future, even if you accidentally click on an ad banner while logging in.
- 🔒 Set a PIN code for purchasing services in your personal account.
- 📱 Check the "Subscriptions" section in the "MTS My" app.
- 🚫 Use the command to disable paid options (check with your operator).
- 📞 Contact the operator via chat to clarify the service name.
After completing all the steps, it's recommended to restart your phone. This will reset your network settings and ensure that automatic authorization is no longer occurring. If the charges continue after a few days, it means the wrong service was disabled or another subscription remains active.
Disabling service from Tele2
Tele2 subscribers can manage services through the app My Tele2 Or the operator's website. Tele2 often offers an "Unlimited Social Networks" service or packages that include Wi-Fi from partner networks. The deactivation process is similar to other operators, but the interface may differ visually.
In the app, go to the "Services" section and select "All Services." You'll see a list of your connected services. Find the services related to internet access in public transportation or Wi-Fi and tap "Disable." The system may offer an alternative or ask for a reason for disabling it—this is standard customer retention.
If you prefer USSD requests, use the command *153# to access the service menu. Follow the on-screen instructions. You can also send an SMS with the deactivation code to the service number listed in the service description in your personal account.
Pay special attention to plans that offer Wi-Fi in the metro as a bonus. In such cases, you can't disable the service separately; you can only change your plan to one that doesn't offer this option. Check the terms of your current plan to determine whether Wi-Fi is a separate paid service or part of your subscription fee.
Smartphone settings: device-level blocking
Even if the service is disabled by your carrier, your phone may continue to try to connect to open networks, which can be annoying due to constant notifications. To completely eliminate interaction with subway networks, you should change your Wi-Fi settings on your device. This will ensure your phone won't "catch" on free internet.
On Android, go to Settings → Connections → Wi-FiTap the three dots in the corner or the "More" button. Find "Connect to open networks" or "Notify me about open networks" and disable these features. It's also helpful to remove a saved metro network from the list of known networks by tapping it and selecting "Forget network."
iPhone owners need to go to Settings → Wi-Fi. Click on the icon (i) Next to the metro network (if you've ever connected) and select "Forget this network." Additionally, in the "Cellular" section, you can disable Wi-Fi Assistant, which uses mobile data if your Wi-Fi connection is unstable, which sometimes triggers repeated login attempts.
There are also specialized firewall apps that allow fine-grained control over app network access. They can be used to prevent system services from using Wi-Fi for background updates while you're in a metro area. However, for most users, the default OS settings are sufficient.
⚠️ Note: After updating your operating system, your Wi-Fi settings may reset to factory defaults. Be sure to check your auto-connect status after each major iOS or Android update.
Frequently Asked Questions (FAQ)
Will I get a refund if I cancel the service after the charge?
Telecom operators rarely refund money for already used data, even if the service was disconnected immediately after discovery. However, if you can prove that the connection occurred without your knowledge (for example, due to a technical glitch), you can file a claim through customer support. In most cases, refunds are not provided, so it's best to prevent the connection in advance.
Should I turn off Wi-Fi on my phone completely?
No, you don't need to completely disable Wi-Fi if you want to save battery life or use your home internet connection. Simply disable automatic connections to open networks and delete the Metro network profile from your phone's memory. This will allow your phone to see the network but won't connect to it without your permission.
Can Wi-Fi in the metro work without a SIM card?
Yes, many metro networks (especially urban projects like Mos_Wi-Fi) require authorization via SMS or phone number, but internet access itself may be free after viewing an ad. However, specialized operator services (Beeline Wi-Fi, MTS Wi-Fi) require an active SIM card from the respective operator for identification and billing.
How can I find out which service is connected?
The most accurate way is to itemize your expenses in your operator account or order a call and paid options itemization. This will show the exact service name, activation date, and cost. The service name is also usually sent via SMS notification upon initial activation or debit.