Connecting a payment terminal Verifone VX680 Connecting to a wireless network is standard procedure for organizing mobile commerce. This reliable device, running on the Windows CE operating system, requires correct network settings to transmit data to the bank. Users often encounter difficulties entering a password or selecting a security protocol.
The main difficulty lies in the unique interface and the lack of a full keyboard, making entering characters a complex process. You'll need to be careful when switching between upper and lower case characters and selecting the encryption type. Incorrect settings will prevent the device from connecting to the internet and processing transactions.
In this article, we'll cover all configuration steps, from hardware testing to a test run. We'll also cover the nuances of working with 2.4 GHz frequencies, as this terminal doesn't support the more modern 5 GHz bands. Following the steps in this sequence will ensure successful integration of the device into your point of sale.
Checking the hardware and preparing for setup
Before proceeding with software configuration, it is necessary to ensure that the communication module is physically in good working order. Terminal VX680 The device has a built-in adapter, but in some models it may be disabled at the firmware level or physically missing. Turn on the device and wait until the operating system fully loads.
Pay attention to the connection indicators located on the front panel. If the wireless network icon is missing or crossed out, the radio module may need to be activated through the engineering menu. This is often done using a key combination or entering administrator mode.
It's important to check the battery charge. The process of searching for a network and establishing a secure connection consumes significant power. If the charge is below 30%, connect the terminal to a power source before starting work.
- 📱 Make sure the terminal is within range of the router's signal.
- 🔋 Check the battery level and connect the charger if necessary.
- 📡 Check with your ISP or network administrator for the SSID name and encryption type.
- 🔑 Prepare your WiFi network password in advance by checking your PC's keyboard layout.
Entering the network configuration menu
To access network settings, you need to go to the device's main menu. Depending on the firmware version and the installed shell (for example, SmartOS (or the standard Windows CE shell), the path may vary slightly. Typically, you'll need to press the menu button or the gear key.
If the terminal is locked with a cashier or administrator PIN, enter the appropriate information. Default passwords are often included in the documentation or on a sticker under the battery, unless they were changed during initial installation. After successful authorization, you will be taken to the main control menu.
Find the section responsible for communications. It may be called "Communications," "Network," or "Communications Settings." Within this section, we're interested in the subsection related to WLAN or WiFi. This is where you select available networks and manage adapter settings.
⚠️ Please note: Changing your IP address settings (static IP) without prior approval from the bank's technical department may result in inability to process payments. Use DHCP unless otherwise noted.
In some cases, the settings menu is hidden from the average user. In these cases, entering configuration mode will require a special combination. Often, this sequence Menu → 6 → 5 → 4 or enter the code 166831 (default password for many Verifone models, but it can be changed).
Searching and selecting a wireless network
After entering the WiFi menu, enable scanning for available access points. The terminal will begin searching for signals within range. The list will display network names (SSIDs) and signal strength. Select your network from the list by tapping it or using the navigation keys.
It is critical to understand that Verifone VX680 supports only the standard 802.11 b/g/n in the 2.4 GHz band. If your router only broadcasts a 5 GHz network or uses "Wi-Fi 6 only" mode, the terminal simply won't see the access point. Make sure compatibility mode is enabled on your router.
What should I do if the network is not displayed in the list?
If your network is hidden (Hidden SSID), it won't appear in the general list. You'll need to select "Add New" or "Manual Setup" and enter the network name (SSID) manually, taking care to ensure proper case-indexing.
When selecting a network, look for the lock icon next to its name. This indicates security. Corporate networks may require EAP authentication, but 95% of networks use WPA2-PSK personal security.
- 📶 Choose a network with the strongest signal strength for stable operation.
- 🚫 Avoid open networks (without a password) for transmitting financial data.
- 🏢 For corporate networks, please check with your system administrator to see if EAP needs to be configured.
- 📡 Make sure your router is broadcasting in the 2.4 GHz band.
Entering a password and security settings
The most crucial step is entering the security key. The terminal's on-screen keyboard has a limited character set and may require switching input modes. Use the function keys (F1, F2, or arrow keys) to switch between numbers and uppercase and lowercase letters.
Pay close attention to the capitalization of the letters. The password "Password" and the password "password" are two different keys. Even a single character error will result in connection failure. After entering the characters, double-check them before confirming.
☑️ Verify your password before entering it
The encryption type is usually detected automatically. However, if the connection fails, try manually selecting the security type. The most compatible and recommended is WPA2-PSK (AES)Older WEP protocols are insecure, and WPA3 may not be supported by your device.
| Security type | VX680 Compatibility | Recommendation |
|---|---|---|
| WEP | Supported | Do not use (low protection) |
| WPA-PSK (TKIP) | Supported | Acceptable, but not ideal |
| WPA2-PSK (AES) | Full support | Recommended standard |
| WPA3 | Not supported | Do not use |
Setting up IP addressing and DNS
After successful authentication, the terminal should receive an IP address. In most cases, addresses are obtained automatically via DHCPThis means that the router will automatically provide the device with all the necessary parameters: IP, subnet mask, gateway, and DNS servers.
If your network requires static settings, you'll need to enter these settings manually. These settings are provided by your internet service provider or system administrator. An incorrect gateway address will prevent you from accessing the external network, even if your WiFi is connected.
To check your current settings, you can use the "Status" or "Network Info" utility in the WiFi menu. The assigned address will be displayed there. If you see an address like 169.254.xx, it means the device was unable to receive settings from the router automatically.
⚠️ Note: Router interfaces and terminal firmware may be updated. If you don't see the described issues, please consult the official documentation for your specific Verifone software version.
Diagnostics and connection testing
Once all the parameters have been entered, it's necessary to check the actual internet connection. The presence of a WiFi icon alone doesn't guarantee that the terminal can reach the bank's processing center. For this purpose, use the built-in diagnostic utility.
Go to the administration menu and find "Admin" or "Diagnostics." Select the connection test (Connection Test or Ping Test). The terminal will attempt to send a data packet to the test server. A successful result confirms that all settings are correct.
Menu -> Admin -> Diagnostics -> Connection TestIf the test fails, pay attention to the error code. A timeout error indicates a problem with the router or internet connection. A DNS error indicates an inability to resolve domain names. An SSL error may indicate an incorrect date and time on the terminal.
- 🕒 Check and set the current date and time on the terminal.
- 🔄 Restart your router and terminal to update network tables.
- 📡 Make sure your router doesn't have MAC address filtering enabled.
- 📞 If you experience persistent errors, please contact the acquiring service's technical support.
What should I do if the terminal sees the network but does not connect?
Most often, the problem lies with an incorrect password or encryption type. Try temporarily creating a guest network on your router with a simple password and WPA2 encryption type. If the connection is successful, the issue lies with the security settings of your main network.
Can the VX680 be used with a mobile hotspot?
Yes, the terminal can be connected to WiFi provided by your smartphone. However, make sure your phone isn't in data-saving mode, as this can block the ports needed for banking transactions.
How do I reset my network settings to factory defaults?
The network configuration menu often has an option called "Restore Defaults" or "Clear Profiles." This will delete all saved passwords and reset the IP settings to automatic. The PIN for accessing this menu is usually 166831.
Does firmware version affect WiFi support?
Yes, older software versions may not work correctly with new routers that use wide channels (40 MHz). Updating the terminal firmware via USB or Ethernet may resolve the compatibility issue.
Why does the connection get broken during a transaction?
An unstable signal or switching the terminal between access points (if there are multiple) can interrupt the session. Try to position the terminal within the strong reception area of one router.