Modern Smart TV multimedia capabilities provide access to a huge amount of content, but to use them, you need a stable internet connection. Erisson TVsPopular for their affordability and functionality, wireless routers often require proper initial setup to connect to the network. Many users encounter difficulties when first turning them on, unsure where the necessary settings are hidden or why the device isn't detecting their home network.
In this article, we'll cover the entire connection process in detail, from basic equipment checks to complex IP address settings. You'll learn how to select the correct signal frequency, what to do if your router is broadcasting in the 5 GHz band but your TV only sees 2.4 GHz, and how to manually configure your ISP settings if automatic mode isn't working. Careful adherence to instructions will help you avoid common mistakes and save time.
Before you begin configuring the menu, you need to make sure that your router is working properly and is distributing the Internet to other devices. Wireless connection It's sensitive to interference and distance, so it's recommended to move the TV closer to the access point for initial setup. Also, make sure you know your WiFi network password, as you'll need it during the setup process.
Preparatory stage and equipment testing
The success of the setup directly depends on the readiness of the infrastructure. Router The router should be turned on, and the indicators on its body should be lit or blinking, indicating normal operation. If you're using a complex router with additional antennas, make sure they're securely screwed in and pointed vertically upward for better signal distribution.
It's important to understand the difference between wireless standards. Most Ericsson TV models support the standard. IEEE 802.11 b/g/n, which operates primarily on the 2.4 GHz frequency. If your router is configured to operate only on the 5 GHz band, your TV may simply not display your network in the list of available networks.
⚠️ Note: If your router is new and only uses the 5 GHz band by default, you'll need to access its settings via a computer or phone and activate the guest network or the main 2.4 GHz band.
Check your remote control. To navigate the settings menu, you'll need the arrow buttons, the "OK" or "Enter" button, and the main menu button, often labeled Menu, Home or a picture of a house. The batteries in the remote control must be fresh so that the cursor on the screen responds instantly.
Step-by-step instructions for connecting via the menu
The setup process may vary slightly depending on the operating system version installed on your Erisson TV. Most often, this is Android TV or the manufacturer's own shell. Turn on the TV and wait for the main screen to load.
Using the remote control, find and press the button to call up the settings menu. In the interface Android TV It's usually a gear icon in the upper right corner. On other systems, look for "Settings" in the sidebar. You'll need to find the section responsible for network connections.
Next, follow the algorithm:
- 📡 Select "Network" from the list of options.
- 🔌 Switch the connection type to "Wireless network" or "WiFi".
- 📡 Wait until the TV scans the air and displays a list of available networks.
- 🔑 Find your home network name (SSID) and tap on it.
After selecting a network, a virtual keyboard will appear on the screen. Enter the WiFi password. Please note: the system is case-sensitive. Use the arrow keys or the on-screen switch to switch between uppercase and lowercase letters, numbers, and special characters.
☑️ Connection checklist
Manual configuration of IP and DNS addresses
In most cases, the Erisson TV receives all the necessary parameters automatically via the protocol DHCPHowever, if automatic connection fails or internet performance is unstable, you may need to manually enter addresses. This is also relevant if your router has a hidden SSID.
In the network selection menu, instead of just connecting, find the "Advanced" or "Advanced Settings" option. Here, you need to change the IP address type from "Auto (DHCP)" to "Static" or "Manual." You'll need this information, usually found on the router's sticker or in your contract with your ISP.
| Parameter | Description | Example of meaning |
|---|---|---|
| IP address | Unique address of the TV on the network | 192.168.1.150 |
| Subnet mask | Determines the size of the network | 255.255.255.0 |
| Gateway | Router address | 192.168.1.1 |
| DNS 1 | Primary name server | 8.8.8.8 |
For DNS servers, it is often recommended to use public addresses from Google (8.8.8.8 And 8.8.4.4) or Yandex (77.88.8.8), as they are more stable than provider-based ones. Enter data carefully, using the on-screen numeric keypad.
Why change DNS?
Changing your DNS to public servers (such as Google DNS) can often help speed up the Smart TV interface and eliminate app launch errors if your ISP blocks or processes domain name requests slowly.
Troubleshooting network visibility and frequency issues
One of the most common problems is that an Erisson TV simply doesn't detect the WiFi network, even though it works fine on a smartphone. The reason lies in the broadcast channels. The router may operate on channels 12 or 13, which some WiFi modules in TVs don't support.
To resolve this issue, access your router settings (using a computer browser) and navigate to the WiFi settings section. Find the "Channel" setting and change its value from "Auto" to a fixed number between 1 and 11. Save the settings and reboot the router.
The issue may also be related to the security type. Older TV models may not support modern encryption standards. WPA3If you have mixed mode or only WPA3 mode set, try switching your router to the mode WPA2-PSK (AES)This is the most compatible standard.
⚠️ Note: Router interfaces from different manufacturers (TP-Link, D-Link, Keenetic, ASUS) vary. If you can't find the channel or security settings, check your router's manual or contact your ISP.
If your TV only supports 2.4 GHz and your router combines networks under a single name, try separating them in the router settings by giving the 2.4 GHz network a separate name (e.g., MyWiFi_24). Then connect your TV to this specific network.
Updating TV software
Outdated firmware is a common cause of unstable WiFi module operation. Manufacturers regularly release updates that improve compatibility with new hardware and fix bugs. Checking for updates is an important diagnostic step.
Find the "About TV," "System," or "Support" section in the menu. There should be an option called "Software Update" or "System Update." Select "Check for updates over the network." If your TV is connected to the internet (even via cable or a modem), it will download and install the new version automatically.
If you can't download via WiFi, you can use a USB drive:
- Download the latest firmware for your model from the official Erisson website to your computer.
- Unzip the archive and copy the files to the flash drive (to the root of the disk).
- Insert the USB drive into the TV port.
- In the update menu, select the "USB" source and start the process.
Diagnostics and Frequently Asked Questions
If the connection fails after all these steps, try a full reset of your TV's network settings. In the network menu, find the "Forget Network" option for your router, then try connecting again. In extreme cases, resetting the TV to factory settings may help, but this will delete all your installed apps and accounts.
It's also worth checking if your router has MAC address filtering enabled. If so, you'll need to find the TV's MAC address (under "About TV" or "Network Status") and add it to the whitelist of allowed devices in the router settings.
Why does the TV say "Connected, no internet access"?
This means there's a connection between the TV and the router, but the router isn't transmitting data. Check if the internet is working on other devices. If so, try changing the DNS servers in the TV settings to 8.8.8.8. The issue could also be caused by an incorrect date and time on the TV—reset them to the correct values.
Is it possible to connect an Erisson TV to 5GHz WiFi?
Most budget and mid-range Erisson models are equipped with Wi-Fi modules that operate only in the 2.4 GHz band. 5 GHz support is only available in high-end models labeled "Dual Band" or "AC." If your 5 GHz network isn't listed, your TV likely doesn't support it.
How to find out the MAC address of a TV without connecting to the network?
The MAC address is usually located on a sticker on the back of the device. It can also be found in the menu: Settings → Network → Network Status (or Network Information), even if the connection itself is not active.
My TV keeps losing its WiFi connection. What should I do?
Interference from a microwave oven or neighboring routers may be the cause. Try changing the router channel to a clearer one (1, 6, or 11). Also, check to see if the TV's WiFi module is overheating (if it's located close to a heat source). In rare cases, disabling the WiFi power saving feature in the router settings may help.