Owners of modern hybrid DVRs such as Roadgid X8, often face the need to keep their software up-to-date. Updating firmware via Wi-Fi is the most convenient way to get new features, improve the stability of GPS and GLONASS modules, and enhance nighttime video recording quality. The procedure appears simple, but it requires careful attention to detail to avoid disrupting the complex electronic system.
The update process affects not only the main unit of the recorder, but also the software of the external rear view cameras, which is connected to the main device. Synchronizing the software versions of both modules ensures the correct display of parking guidelines and the correct switching of shooting modes. Ignoring updates may result in incorrect operation of the impact sensors or failures in archiving.
In this article, we'll detail the steps you need to take to upgrade your system yourself. We'll cover preparing your equipment, connecting to an access point, and what to do if errors occur. It's important to understand that each device has its own unique features, and Roadgid X8 uses a specific data transfer protocol for updates, which differs from the standard update of applications on a smartphone.
Preparing for the software update procedure
Before you begin the flashing process, you need to make sure your device is ready to use. First, check the battery. battery Dashcam. Although updating often occurs with the engine running, a stable power supply is critical to success. If you plan to update the device in the garage, connect it to an external power source or charger with at least 2 amps of current.
The second important step is checking the memory. Make sure that the memory card slot is equipped with a high-quality one. microSD card with sufficient free space. The system may use internal memory to temporarily store installation files, but having a working memory card reduces the risk of read and write errors during the process.
⚠️ Caution: Do not remove the memory card or turn off the device while downloading or installing updates. Interrupting the process while writing system files may cause irreversible damage to the software.
It's also worth downloading the latest firmware version from the manufacturer's official website in advance if automatic over-the-air (OTA) updates aren't working. The firmware file usually has the extension .bin or .fw and must be placed in the root of the memory card. However, for the model Roadgid X8 The preferred method is updating via a Wi-Fi connection to a smartphone, as it provides real-time data integrity checking.
Don't forget to also check your smartphone's operating system version. The dashcam companion app may require a specific version. Android or iOS To ensure the correct transfer of large amounts of data, outdated phone software can cause connection interruptions at the most inopportune moment.
Connecting the dash cam to a Wi-Fi network
The main update mechanism in the Roadgid X8 is based on the device itself creating its own wireless network. To begin, turn on the dash cam and wait for the operation to fully load. The Wi-Fi icon should appear on the device's screen, indicating it's ready to connect. If the icon isn't present, go to the settings menu and activate the wireless module manually.
Next, take your smartphone and open the list of available networks. You need to find a network with a name that includes the device model, for example, Roadgid_X8_XXXXThe standard password for connection is usually indicated in the instructions or on a sticker on the device body, most often it is a combination 12345678 or 88888888.
After successfully connecting your phone to the dashcam's Wi-Fi network, your smartphone's internet connection may stop working. This is normal, as the phone is now connected to the device's local network. Some smartphone models may display a warning that the network is unavailable; in this case, you'll need to confirm the connection.
- 📱 Open the app Roadgid Connect or similar, as specified in the instructions for your model.
- 📶 Wait until the app detects the connected device and shows the "Online" status.
- 🔄 Go to "Device Settings" or "About System" to check the current software version.
It's important to ensure a stable signal between your phone and the dashcam. Stay no further than 2-3 meters from the device, and avoid placing metal objects between them, as they could block the signal. A stable connection directly impacts update download speed.
Searching for and installing updates through the app
Once a reliable connection has been established, you can begin searching for new software versions. In the mobile app interface, find the system section. It may be called "About device," "Software version," or "System settings." This is where the current firmware version of the main module is displayed. cameras.
Click the "Check for Updates" or "Update" button. The system will contact the manufacturer's server and compare the installed version with the current one. If a new version is available, a notification will appear on the screen describing the changes in the changelog. Carefully review the changelog, as it may contain important bug fixes.
Menu path: Menu → Settings → System → Software Update → CheckThe upload process may take 5 to 15 minutes depending on the file size and Wi-Fi connection speed. During this time, a progress bar or flashing indicator may appear on the dashcam's screen. Do not attempt to operate the device using the buttons on the device during the upload process, as this will put additional strain on the processor.
⚠️ Note: The app interface and menu layout may vary depending on the version of the companion app installed. If you can't find the button you need, check the latest instructions on the official website, as the developers periodically change the menu structure.
Once the download is complete, the system will prompt you to begin the installation. Confirm your action. At this point, the device may reboot several times, and the screen may flicker on and off—this is normal operation when flashing system partitions. The key is to ensure the power indicator remains lit.
☑️ Check before updating
Updating the external camera firmware
One of the key features of the model Roadgid X8 The presence of a remote camera, which also has its own firmware, is a major drawback. Users often update the main unit without updating the second module, which leads to desynchronization. If the firmware versions of the main unit and the camera differ significantly, problems with displaying the image in split-screen mode (PIP) may occur.
The camera update process usually starts automatically along with the head unit update if the update package also contains changes for the peripherals. However, in some cases, manual initiation is required. To do this, select "Camera Settings" or "Camera Version" in the dash cam settings menu.
If the system detects that the camera's firmware version is outdated, it will prompt you to update it. This process may take longer than updating the main unit, as data is transferred via the communication cable. During this process, it is extremely important not to touch the camera's connection cable or the recorder itself.
| Component | Update type | Installation time | Criticality |
|---|---|---|---|
| Main block | System software | 3-5 minutes | High |
| Remote camera | Microcode | 2-4 minutes | Average |
| GPS module | Databases | 1-2 min | Low |
| Drivers | Systemic | 1 min | High |
After both modules have been successfully updated, the device will perform a final reboot. Check the "About" menu to ensure the firmware versions for the main camera and the external camera match those listed on the manufacturer's website for the latest firmware.
What to do if the camera does not update?
If the external camera update freezes or fails, try disconnecting the camera's power cable (if the camera's design allows it) and reconnecting it, then repeat the process. Also, make sure the power cable is not damaged and is securely connected to the connector.
Troubleshooting updates and errors
Even if you follow all the instructions, technical difficulties may arise. One common issue is the "Failed to download file" error. This is often due to an unstable Wi-Fi connection or traffic being blocked by your smartphone's antivirus software. Try disabling your phone's mobile data, leaving only Wi-Fi enabled, and then try again.
Another common situation is when the device gets stuck on the logo after an update. In this case, you may need to factory reset (Hard Reset). The dash cam usually has a hidden reset button. Press it with a thin object (such as a paper clip) while the device is off, then hold it down while turning on the power.
- 🔌 Check the integrity of the power cable and its secure connection to the connector.
- 💾 Format the memory card to FAT32 on your computer before trying again.
- 📱 Try using another smartphone to perform the update procedure.
If the error persists, the firmware file may not have downloaded correctly. Delete temporary files in the app and try downloading the update again. Sometimes completely uninstalling and reinstalling the companion app from the official app store helps.
Checking the result and setting up after the update
After successfully installing the new firmware and rebooting the device, you need to ensure that all functions are working correctly. First, check the date and time—they may have become inaccurate after the reset. Correct time is critical to ensure video files have accurate timestamps, which is especially important in difficult driving situations.
Go through the basic settings of the dash cam. Make sure the recording resolution is set to the maximum value (e.g. 2304x1296 or 1920x1080), loop recording mode is enabled, and the shock sensor (G-sensor) is activated. The new firmware may have reset some user preferences to factory defaults.
Pay attention to the work Wi-Fi module After the update. In some cases, the wireless network settings will also be reset, and you'll need to reconnect your smartphone to the dash cam if you plan to use it to view live video.
⚠️ Important: After a major firmware update, we recommend formatting the memory card through the dash cam menu. This will ensure a new file structure compatible with the updated software and prevent possible recording errors in the future.
Make a 1-2 minute test recording while driving on both a lit and dark section of road. Check the resulting file for artifacts, choppiness, or audio issues. If everything works correctly, the update is complete.
Can I update Roadgid X8 if the battery is dead?
It is strongly recommended not to start the update process if the battery is low or the device is not connected to the vehicle's electrical system. A power surge or sudden shutdown while writing system sectors can brick the device, which can only be restored by a service center with a programming tool.
What should I do if my phone can't see the recorder's Wi-Fi network?
Try rebooting the dash cam. Make sure your phone isn't set to "Data Saver" or "Smart Wi-Fi," which can block connections to networks without internet access. Also, check that the list of connected devices in the dash cam settings isn't full.
Will my date and time settings be reset after the update?
In most cases, after a firmware update, the settings are reset to factory defaults. You'll have to reset the date and time manually or wait for GPS satellite acquisition if the new firmware version features automatic time synchronization using satellite signals.
Where can I find the official firmware if it can't be updated through the app?
Official firmware files are always available on the manufacturer's website in the "Support" or "Downloads" section. Look for the file that matches your specific model (sensor or case version), as installing the wrong version may damage the device.