The situation when the smartphone is LG The endless "Identifying..." message when trying to connect to a wireless network is one of the most annoying problems for users. The screen freezes on this status, preventing further connection, and internet access becomes impossible, despite knowing the correct password. Most often, the cause is not hardware failure, but a software conflict or incorrectly saved network profile.
Device owners LG G6, LG V20 or newer models often encounter this due to the peculiarities of the Android shell, which does not always correctly handle the security protocols of modern routers. The problem of identification This can occur on both home routers and public spaces and requires a systematic approach to diagnostics. In this article, we'll cover all the effective methods, from simple reboots to in-depth IP address configuration.
Before we get into complex steps, it's worth noting that in most cases, the phone itself, not the provider, is the culprit. The critical factor is often a MAC address conflict or a DHCP client failure in the Android operating system. Understanding this will help you avoid wasting time calling your provider's technical support and get straight to setting up your gadget.
Initial diagnostics and service restart
The first step should always be a basic check, which many people ignore in search of complex solutions. The failure may be temporary, caused by a network service buffer overflow. You should completely disable the WiFi module, wait a few seconds, and then enable it again. If that doesn't help, try reactivating airplane mode for 10-15 seconds, and then deactivate it. This action will force a restart of all radio modules of the device.
A more effective method is to completely reboot your smartphone. If left running for a long time without powering it off, errors accumulate in the system, preventing a proper handshake with the router. After turning on your phone, try connecting to the network again. If the status remains stuck on "Identifying," proceed to the next step.
It's also important to check if Wi-Fi works on other devices. If your laptop or tablet connects to the same access point without issue, then the problem is localized to your phone. LGIf the problem persists across all devices, the router may be overloaded or require a reboot. In this case, unplug the router for 30 seconds, then plug it back in and wait for the system to fully boot up.
Deleting a network profile and reconnecting
Often, the phone stores old security settings or an incorrect password, attempting to use them every time it connects. This causes a conflict, and the system can't complete the authentication process. Find your home network in the list of available networks, tap it, and select "Forget Network" or "Delete." After this, the phone will stop attempting to connect automatically using cached data.
Now try connecting again, carefully entering the password. Make sure you don't use autofill if the password has been recently changed. Enter the characters manually, paying attention to the capitalization. Sometimes, temporarily disabling the "Hidden SSID" option in the router settings, if it's enabled, can help, although this reduces security.
If deleting the profile doesn't help, try changing the security type on your router. Some older models LG they are not good with protocol WPA3 or mixed mode WPA2/WPA3. Try temporarily switching the router to only WPA2-PSK (AES)This is the most compatible standard and should work without identification errors.
Setting up a static IP address
One of the most common reasons for the identification process to freeze is a malfunctioning DHCP server on the router or the client on the phone. The phone requests an address but doesn't receive a response in time, delaying the process. The solution is to manually enter the IP address. Go to the WiFi settings, click on your network name (or the gear icon next to it), and find "Advanced" or "More Settings."
In the IP Settings section, toggle the value from DHCP on Static (Static). You will need to enter the information manually. The gateway and network prefix length are usually filled in automatically, but you should check them. The gateway is the address of your router (usually 192.168.0.1 or 192.168.1.1). You can use Google's public DNS: 8.8.8.8 And 8.8.4.4.
☑️ Parameters for static IP
After saving the settings, the phone will attempt to connect using a fixed address. This often bypasses DHCP protocol errors. If the connection is successful, the problem was with automatic address allocation. You can leave the static IP address or try re-enabling DHCP after rebooting the router.
Reset network settings to factory defaults
If the previous methods have failed, the system may have accumulated a critical amount of network configuration errors. On smartphones LG There's a network settings reset feature that doesn't affect your personal files, photos, or contacts. It deletes all saved WiFi networks, Bluetooth pairings, and mobile data settings. You can find this option at: Settings → System → Reset.
Select "Network settings reset." The system will warn you of the consequences. Confirm the action. After the reboot, your phone will be as good as new in terms of connections. You will need to re-enter your WiFi passwords and re-pair your smartwatch or headset.
⚠️ Attention: This operation will delete all saved WiFi passwords. Make sure you remember your home network password or have it written down somewhere before performing the reset.
This method is effective in 90% of cases where a software glitch prevents a connection. It clears system routing tables and configuration files responsible for network activity. After the reset, it is recommended to immediately try connecting to the problematic network without connecting to other networks.
Changing the MAC address and other hidden settings
In modern versions of Android, which are installed on current models LGMAC address randomization is enabled by default to enhance privacy. However, some routers, especially older or corporate ones, may block devices with random MAC addresses, considering them unauthorized. This results in a perpetual "identification" situation.
To fix this, go to your WiFi settings, select your network (or click "Add Network" manually). In the advanced settings, find "Privacy" or "MAC Address." Change the setting from "Random MAC Address" to "Device MAC Address." This will restore your phone's unique physical address, which may have been previously whitelisted by the router.
What is MAC filtering?
MAC filtering is a network security method where the router allows only devices with specific addresses through. If the router has a whitelist enabled and your phone uses a random address, the connection will be blocked.
It's also worth checking the date and time on your device. Incorrect system time can cause security certificate errors, which can also block the connection. Make sure the "Automatic date and time" option is enabled. If the time is not set (for example, there's no SIM card), set it manually.
Comparison of problem solving methods
To help you choose a solution strategy, we've prepared a summary table to help you determine which method is best for your situation. The effectiveness of these methods varies depending on the specific model. LG and firmware versions.
| Method | Complexity | Efficiency | Risk of data loss |
|---|---|---|---|
| Restart / Airplane Mode | Low | 30% | No |
| Forget the network | Low | 50% | No |
| Static IP | Average | 75% | No |
| Reset network settings | High | 90% | WiFi passwords |
As the table shows, it's always best to start with simple steps. However, if the problem is systemic, resetting network settings or manually registering an IP address is rarely possible. Don't be afraid to use more complex methods, as they are safe for your personal data (photos, contacts, apps).
Frequently Asked Questions (FAQ)
Why does my LG phone say "Identification" but the password is correct?
This means the phone sees the network and sends a connection request, but the router doesn't respond or the response isn't received. Most often, the issue lies with IP addressing (DHCP) or encryption protocol incompatibility (WPA3).
Will a factory reset (Hard Reset) help?
Yes, a full reset of your phone is guaranteed to fix any software errors interfering with WiFi. However, this is a last resort, as it requires a complete system reinstallation and the loss of all data. Try "Reset Network Settings" first.
Can a case interfere with WiFi on an LG?
Theoretically, yes, if the case has a metallic coating or inserts. Try removing the case and checking the connection. Magnetic mounts in the car can also interfere with the antenna's performance.
What should I do if the error only appears in a public place?
On public networks (cafes, shopping malls), authorization via a pop-up window (Captive Portal) is often used. If it doesn't appear, try opening your browser and visiting any unencrypted website, such as http://neverssl.comto initiate the transition to the login page.
⚠️ Attention: The menu interface may vary slightly depending on your Android version and LG UX. If you don't find the exact name of an item, look for synonyms (for example, "Advanced" instead of "Advanced").