The situation when modern Smart TV Refusing to see an access point or unable to obtain an IP address from a smartphone is a source of confusion for many users. This is especially common when attempting to share the internet from a branded device. Honor, where the network connection management system has its own peculiarities. The problem may stem from software glitches in the TV's operating system or specific security settings in the mobile router.
Before you panic and take your equipment to a service center, you need to carry out a basic check. diagnosticsIn most cases (about 85%), the conflict is resolved by rebooting or changing the frequency band. It's important to understand that the TV and smartphone are trying to "negotiate" using protocols, and if one is talking on "5 GHz" and the other is only listening on "2.4 GHz," there will be no connection.
Further steps depend on the model of your Honor and TV firmware versions. We'll look at algorithms that can help resolve connection errors, analyze common DNS conflicts, and explain why simply "forgetting" the network can sometimes help. The key is to proceed consistently, eliminating possible causes of the failure one by one.
Conflicts between Wi-Fi frequency bands and standards
The first and most common reason for a lack of connection is incompatibility of frequency bands. Smartphones Honor, especially flagship models, can create an access point within range by default 5 GHz to ensure high data transfer rates. However, many TVs, especially those in the budget and mid-range segments, are equipped with modules that operate exclusively in the 2.4 GHz band.
In technical specifications this is called standards support. 802.11 b/g/n against newer ones 802.11 ac/axIf your TV "sees" other networks but ignores your phone, it's likely that it simply doesn't physically detect the signal frequency your smartphone is broadcasting. In this case, you'll need to forcefully switch the modem mode on your phone.
To change the settings on Honor Go to the mobile network settings menu. Find "Wi-Fi hotspot" and select "Configure hotspot." There you'll see an option called "AP Band." If it says "5 GHz," change it to "2.4 GHz." The TV should then detect the network in the list of available connections.
⚠️ Note: Switching to 2.4 GHz may reduce the maximum data transfer rate, which is critical for watching 4K video. However, for connection stability and compatibility with older TV boxes, this is often the only solution.
Channel width is also worth considering. Some routers and smartphones try to use a channel width of 40 MHz or 80 MHz, while older Wi-Fi modules in TVs can only work with a bandwidth of 20 MHz. If changing the band doesn't help, try changing the access point settings. Honor Find the channel width parameter and set the minimum value.
Problems with DHCP and IP address assignment
When the TV displays the status "Obtaining IP address..." and then returns an error, it indicates a protocol failure. DHCPIn this bundle, a smartphone Honor Acts as a server that must assign a unique network name (IP) to the TV. If the address pool is exhausted or the service freezes, the connection will fail.
Often, the problem can be resolved by simply renewing the IP address lease. To do this, find your network in the list of saved networks on your TV, select "Forget Network" or "Delete," and then try connecting again, entering the password. This forces the TV to send a new broadcast request for an address.
In more complex cases, a static setup is required. If automatic distribution doesn't work, you can manually enter the address in the TV's network settings. You'll need the following parameters, which typically look like this:
- 📍 IP address: 192.168.43.150 (last digits may vary)
- 🚪 Gateway: 192.168.43.1 (Honor's default gateway address)
- 📏 Subnet mask: 255.255.255.0
- 🌐 DNS: 8.8.8.8 or 1.1.1.1
It is important to understand that the gateway address depends on the phone model. Honor And Huawei By default, the 192.168.43.x subnet is often used, while other brands may use 192.168.4.x. You can check the exact gateway address on any other device that is already successfully connected to the phone's access point.
Why does DHCP sometimes not work?
The DHCP service on a smartphone may freeze if multiple devices have previously connected to the access point, or if the previous session was terminated abnormally (for example, if the phone's battery died). Restarting the access point resets this counter.
Connection limits and energy saving
operating system Android, on the basis of which the phones operate Honor, has built-in limitations for tethering mode. By default, the system can only allow a certain number of clients to connect (usually up to 8, but sometimes less). If your phone is already connected to a tablet or laptop, the TV may simply not be allowed into the queue.
Furthermore, aggressive power-saving algorithms can block the hotspot if the phone's screen is off. The smartphone assumes the user has moved away and disables the power-hungry Wi-Fi module to conserve battery life. As a result, the TV loses connection or fails to establish one in the first place.
To avoid disconnections, you need to set up exceptions for modem mode:
- 🔋 Disable Energy Saver mode while sharing your internet connection.
- 📱 In the access point settings, find the "Timeout" item and set it to "Unlimited" or the maximum time.
- 🔒 Check the list of connected devices and remove any unnecessary ones if necessary.
It's also worth paying attention to the security type. If in the access point settings Honor If you select an outdated or, conversely, too new encryption protocol, the TV may not support it. The optimal choice is WPA2 PSKThe WPA3 protocol is not supported by all Smart TVs, which can cause authentication errors.
DNS and network protocol failures
Sometimes the TV successfully connects to the Wi-Fi network Honor, receives an IP address, but it says "No Internet connection" or "Network error." This is a classic symptom of problems with DNS (Domain Name System). Your phone may not automatically transmit DNS server addresses, or your provider may block standard requests.
The solution is to manually enter DNS addresses in the TV settings. It's best to use public and fast servers from Google or Cloudflare. This often speeds up the Smart TV interface response and eliminates content loading errors.
Recommended DNS settings for manual entry:
- 🟢 Preferred DNS: 8.8.8.8 (Google)
- 🔵 Alternate DNS: 1.1.1.1 (Cloudflare)
- 🟣 Backup: 77.88.8.8 (Yandex)
Another possible cause is a full network service cache on your TV. If you frequently change networks or passwords, erroneous entries may have accumulated in the device's memory. In this case, a full factory reset of the TV's network settings can help, after which you'll need to re-enter your access point details.
Compatibility table and common mistakes
To organize the information, we've provided a table that will help you quickly identify the problem based on its symptoms. Pay attention to the combination of indicator behavior and on-screen messages.
| Symptom on TV | Probable cause | Action |
|---|---|---|
| The network was not found in the list. | 5 GHz vs. 2.4 GHz | Switch AP to 2.4 GHz on Honor |
| Authentication error | Incorrect password or encryption type | Change the password, select WPA2 |
| Getting an IP address... (long) | DHCP failure or weak signal | Forget the network, reboot both devices |
| Connected, without internet | DNS or mobile traffic issues | Enter DNS 8.8.8.8, check the balance |
It is important to note that some TV models (for example, older ones) Sony or Samsung (with outdated software) may not work correctly with new encryption standards used by modern smartphones. HonorIn such cases, updating the TV firmware via a USB drive is a mandatory step.
Keep in mind that smartphone software is updated regularly. The interface and settings layout may vary depending on the version. Magic UI or HarmonyOSIf you can't find the menu item described, use the search in your phone settings.
⚠️ Note: The information about the settings locations is relevant for the current versions of the shells. Manufacturers may change the interface in updates, so look for similar options if the exact name is missing.
Alternative connection methods and workarounds
If the standard connection via the Wi-Fi menu does not produce results, you can use the function WPS (Wi-Fi Protected Setup), if supported by your TV. This allows you to connect without entering a password by pressing a button on the screen or remote control. On smartphones Honor This feature may be hidden or require activation through special menus.
Another reliable method is to use USB modem. If your phone and TV support this feature, you can connect your smartphone directly to the TV's USB port using a USB cable. Select "USB modem" in your phone's settings. This will allow the TV to see your phone as a wired Ethernet connection, which is often more stable and faster than Wi-Fi.
☑️ Quick diagnostic checklist
As a last resort, if none of these methods work, you can use an external Wi-Fi adapter for your TV (if your model allows it) or buy an inexpensive travel router that will receive the signal from your phone and broadcast it in a more compatible format for your TV.
Why does the TV see the network, but says "Incorrect password"?
This is often due to input errors, as the TV keyboard is difficult to use. Check the keyboard layout (Russian/English) and the letter case. It's also possible that the security protocol on your phone has changed, and old data stored on the TV conflicts with the new requirements.
Is it possible to share Wi-Fi if there is no SIM card on the phone?
No, a smartphone is needed to share the Internet. Honor The device must have network access (via mobile data or a Wi-Fi connection, if the model supports repeater mode, which is rare). Without a data source, sharing is impossible.
Does antivirus software on a phone affect distribution?
Yes, some third-party antiviruses and firewalls can block incoming connections from unknown devices (like your TV). Try temporarily disabling protection or adding your TV to the exceptions list.
What to do if only restarting the phone helps?
This indicates a software glitch in the phone's Wi-Fi module, which doesn't release resources after the connection is lost. In this case, resetting the network settings (not a full reset of the phone, but just the network settings) in the recovery menu can help.