Wi-Fi won't turn on on the Honor 10: A full breakdown of the causes and solutions

You are trying to connect to the internet, but Honor 10 Stubbornly ignoring all attempts to turn on Wi-Fi? The button is grayed out, the indicator light is off, and the network list is empty—sound familiar? This problem affects one in five owners of models released in 2018, and the causes can be rooted in software glitches. EMUI, as well as hardware malfunctions of the module. In 80% of cases, the problem can be resolved independently, without resorting to a service center.

In this article, we'll cover all possible scenarios—from a simple system freeze to physical damage to the antenna. You'll learn how to diagnose the problem based on indirect signs (for example, whether Bluetooth or GPS is working), and what settings to use. hidden in the engineering menu Honor 10, and when exactly it's time to take your phone in for repair. We'll pay special attention a unique bug in EMUI 9.1.0 that blocks Wi-Fi after updating via HiSuite - it is often confused with hardware failure.

Before you begin any repairs, check three key points:

• 📶 Airplane mode disabled (yes, sometimes users forget about this button in the notification shade).
• 🔄 Reboot phone didn't help (hold the power button for 10 seconds).
• 📱 On another device (laptop, tablet), the same Wi-Fi network works stably.

1. Software failures: from simple to complex

In 65% of cases, the software, not the hardware, is to blame. Let's start with the most innocuous causes, which can be fixed in 2-3 minutes.

Reset network settings — the first thing worth trying. This operation clears all saved Wi-Fi passwords, data about connected Bluetooth devices, and VPNs, but does not affect personal files. Here's how:

1. Open Settings → System → Reset.
2. Select Reset network settings (do not confuse with a full reset!).
3. Confirm the action and restart your phone.

If Wi-Fi works after a reset, but then disappears again after a while, the problem lies deeper. It might be the culprit. IP address conflict (especially relevant for corporate networks) or Incorrect DNS settings. Try manually entering Google DNS (8.8.8.8 And 8.8.4.4) in your network settings.

Check Airplane Mode|Restart your phone|Reset network settings|Update firmware|Try a different connection (mobile hotspot)

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2. Firmware update: how EMUI breaks Wi-Fi

Honor 10 received its last official update in 2021 (EMUI 12 based on Android 10), but many users still encounter bugs in older versions. It's particularly prone to EMUI 9.1.0 - after its installation through HiSuite The Wi-Fi module may completely fail. Symptoms:

• 🔴 The Wi-Fi button in the curtain is inactive (gray).
• 📵 B Settings → Wi-Fi empty list of networks, although there are working routers nearby.
• 🔄 The problem does not go away after rebooting.

Solution - rollback to a previous firmware version Or manually install a patch. There's no official fix from Huawei, but enthusiasts have put together a solution. unofficial builds (Install at your own risk!). Alternatively, reset your phone to factory settings (see section 4).

How to check EMUI version?

Open Settings → About phone → EMUI version. If it is indicated there 9.1.0.XXXThere's a high probability of a Wi-Fi bug. Update to 10.0+ via HiSuite (not OTA!).

Attention! If the phone was purchased in China or Asia, it may have regional firmware With Wi-Fi frequency limitations (for example, no 5 GHz support). In this case, the only solution is to flash the firmware to the global version.

3. Conflicts with other modules (Bluetooth, GPS, NFC)

IN Honor 10 Wi-Fi and Bluetooth are used common chip (Broadcom BCM4356), so problems with one module may block the other. For example, if you recently connected wireless headphones or a fitness tracker, try:

• 🎧 Disable all Bluetooth devices in Settings → Bluetooth.
• 📍 Turn off GPS (geolocation) in the notification shade.
• 💳 Disable NFC if your phone model has it.

If after this the Wi-Fi works, the problem is chip driverA temporary solution: don't use Bluetooth and Wi-Fi simultaneously. A more radical solution is to reflash the phone (see section 2).

4. Factory reset: when it helps

If the previous methods didn't work, it's time to consider hard resetIt will delete all data from your phone (photos, contacts, apps), so make a backup beforehand via HiSuite or Google Account. Instructions:

1. Open Settings → System → Reset.
2. Select Factory reset.
3. Confirm the action and wait for the reboot (will take 5-10 minutes).

After reset do not restore data from a backup immediately! First, check your Wi-Fi. If it works, the problem was an app or settings conflict. If not, the issue is firmware or hardware.

Attention! On some EMUI versions, you may need to reactivate your phone using your Huawei ID after resetting. If you've forgotten your account password, reset it beforehand on the Huawei website.

5. Hardware issues: what's wrong with the Honor 10?

If software methods don't help, it's time to check the hardware. Honor 10 most often fail:

• 📡 Wi-Fi/Bluetooth module (Broadcom BCM4356 chip) - overheats or comes off the board.
• 🔌 Antenna contacts - oxidize or become damaged after falls.
• 🔋 Power controller — does not supply voltage to the communication module.

How to diagnose a hardware failure:

1. Check the Wi-Fi indicator: if it does not light up even after a reset, the problem is in the module.
2. Look at Bluetooth: if it also does not work, the BCM4356 chip is to blame.
3. Inspect the phone for physical damage.: Cracks near the camera or charging port may indicate damage to the antenna.

Self-repair is only possible if you have experience soldering BGA chips. Otherwise, contact a service center. The average cost of replacing a Wi-Fi module in Honor 10 — 1500-2500 rubles (as of 2026).

How to check an antenna without disassembling it?

Bring your phone 10-15 cm away from a working router. If Wi-Fi still doesn't appear, the antenna or module is faulty. If the signal appears but is weak, the issue is with the settings or firmware.

6. Engineering menu: hidden Wi-Fi settings

IN Honor 10 There is engineering menu, where you can check the status of the Wi-Fi module and even force it to turn on. To get there:

1. Open the app Telephone.
2. Enter the combination: ##2846579##.
3. Select ProjectMenu → Network Setting → Wi-Fi.

In this menu, please note:

• Wi-Fi Status - If OFF, try turning it on manually.
• Wi-Fi MAC Address - if there 00:00:00:00:00:00, the module is faulty.
• Wi-Fi Band - Check if 2.4 GHz and 5 GHz support is enabled.

Attention! Don't change any settings in the engineering menu unless you understand their meaning! Incorrect settings can completely block the network.

7. Alternative ways to connect to the Internet

While you're looking for a solution, you can temporarily use other network access options:

• 📶 Mobile Internet: Enable data transfer in the SIM card settings.
• 🔗 USB tethering: connect your phone to your PC and share the Internet via Settings → Tethering & portable hotspot.
• 📡 External Wi-Fi adapter: via OTG cable (does not work on all firmware versions).

If you urgently need Wi-Fi for work, try modem mode:

1. Open Settings → Tethering & portable hotspot.
2. Turn on Wi-Fi hotspot.
3. Connect another phone/laptop to the created network.

This won't solve the problem with the module, but it will prevent you from being left without Internet.

FAQ: Frequently asked questions about Wi-Fi on the Honor 10

Is it possible to repair a Wi-Fi module yourself?

Theoretically, yes, if you have a soldering station and experience working with BGA chips. In practice, the risk of damaging the board is too high. It's best to contact a service center. The cost of replacing a module in 2026 will start at 1,500 rubles.

After updating via HiSuite, my Wi-Fi is gone. What should I do?

This is a known bug in EMUI 9.1.0. Solutions:

1. Roll back to the previous firmware version (if you have a backup).
2. Install the unofficial patch (search on XDA Developers).
3. Do a full reset and do not update via HiSuite.

The Wi-Fi turns on but won't connect to the network. What's wrong?

Reasons:

• Incorrect password (check your keyboard layout).
• The router operates in 5 GHz mode, but the phone does not support it (switch the router to 2.4 GHz).
• IP address conflict (try manually entering the IP in the network settings).

The Wi-Fi icon on my phone is lit, but the internet isn't working. Why?

Most likely, the problem is on the router or provider side:

• Reboot your router (pull the plug for 30 seconds).
• Check if your internet connection is paid for by your provider.
• Try connecting to a different network (for example, a mobile hotspot).

After I dropped my phone, my Wi-Fi stopped working. Is this related?

Most likely, yes. The impact could have damaged:

• Antenna contacts (the most common failure).
• Wi-Fi module (cracks on the chip).
• A cable connecting the module to the motherboard.

Contact a service center for diagnostics. If your phone is under warranty, do not disassemble it yourself!