Printing from Your Phone to the Xerox Phaser 3020 via Wi-Fi: The Complete Guide (2026)

Wireless printing from mobile devices has become an integral part of office and home work. Xerox Phaser 3020 — a compact laser printer that supports Wi-Fi connectivity, but setting up printing from a phone often raises questions for users. Unlike modern models with NFC or cloud services, this device requires proper network configuration and the installation of specialized apps.

The main problem is that The Phaser 3020 does not have built-in AirPrint or Mopria Print Service., so additional solutions are required for Android and iOS. In this article, we'll cover all the steps: from connecting the printer to the router to sending a document from a smartphone, including diagnosing common errors. We'll pay special attention to Wi-Fi security settings that can block the connection.

If you've previously tried to print a file and received a "printer not found" or "connection failed" error, the problem likely lies with incorrect network settings or a lack of the correct drivers. Below you'll find step-by-step instructions tailored to your specific needs. Phaser 3020 and current versions of mobile OS.

1. Preparing the Xerox Phaser 3020 printer for Wi-Fi connection

Before setting up printing from your phone, you need to make sure that the printer itself is correctly connected to the wireless network. Phaser 3020 supports Wi-Fi standard 802.11b/g/n on frequency 2.4 GHz - This is important to take into account, since many modern routers operate in the range by default 5 GHz.

First, check the physical connection:

• 🔌 Make sure the printer is plugged in and the power indicator is green.
• 📶 Press and hold the button Wi-Fi on the control panel (3 seconds) until the wireless network indicator starts flashing.
• 📄 Print a network settings report: press and hold the button Cancel for 5 seconds - this will help you find out the current IP address of the printer.

If the printer was previously connected to a different network, reset the network settings. To do this:

1. Turn on the printer and wait until it is ready.
2. Press and hold the buttons simultaneously Cancel And Wi-Fi for 10 seconds.
3. After rebooting, the Wi-Fi indicator will flash orange - this is a signal that it is ready for a new setup.

⚠️ Attention: Printer Phaser 3020 does not support WPA3 encryption. If your router only uses WPA3, temporarily switch to WPA2-PSK (AES) or mixed mode WPA2/WPA3.

2. Setting up Wi-Fi on the printer via the control panel

To manually connect to the network, follow these steps:

1. On the printer panel, press the button Menu (Menu).
2. Go to the section Network Setup → Wireless Setup → Wi-Fi Protected Setup.
3. Select a connection method:
   • WPS (Push Button): Press the WPS button on the router within 2 minutes.
   • Manual input: select Manual Setup, enter the network SSID and password.

Once successfully connected, the Wi-Fi indicator will turn green.

If the printer does not find the network, check:

• 📡 Distance to the router (no more than 10 meters without obstacles).
• 🔒 The password you entered is correct (case-sensitive!).
• 🔄 Restart your router and printer if the connection fails.

The printer is plugged in | The Wi-Fi indicator is blinking orange | The router supports 2.4 GHz | The network SSID is visible on other devices | The Wi-Fi password is at hand-->

A critical feature of the Phaser 3020: the printer does not support networks with hidden SSIDs. If your Wi-Fi is hidden, temporarily make it visible for configuration.

3. Installing Printing Apps from Android

On devices with Android for printing on Phaser 3020 installation will be required Mopria Print Service or a branded application Xerox Print Service Plug-inBoth options are free and available on Google Play.

Step by step instructions for Mopria Print Service:

1. Download and install the application Mopria Print Service.
2. Open the document (PDF, photo, web page) you want to print.
3. Click "Print" → select "Mopria Print Service".
4. From the list of available printers, select Xerox Phaser 3020.
5. Adjust the settings (number of copies, orientation) and click "Print".

If your printer does not appear in the list:

• 🔄 Restart your phone and printer.
• 📱 Make sure your phone is connected to the same Wi-Fi network as your printer.
• 🔧 Check that the printing service is enabled in your phone settings: Settings → Connected devices → Printing.

Mopria Print Service|Xerox Print Service Plug-in|Other|Don't know-->

4. Printing from iPhone or iPad (without AirPrint)

Xerox Phaser 3020 does not support the technology AirPrint, so for printing with iOS A workaround will be required. The most reliable option is to use an app. Xerox Mobile Link or third-party solutions like Printer Pro.

Instructions for Xerox Mobile Link:

1. Download the app from App Store.
2. Open the app and click "Add Printer".
3. Select Add manually and enter the printer's IP address (you can find it in the network settings report).
4. Enter authentication details (if required) or leave the fields blank.
5. Select a document to print from your gallery, cloud, or email.

An alternative method is to print via Google Cloud Print (if the service is still available in your region):

• 🌐 Register your printer in Google Cloud Print via computer.
• 📱 On your iPhone, open the document and select "Print" → "Cloud Print".
• 🖨️ Choose Phaser 3020 from the list of registered devices.

⚠️ Attention: When printing from iOS via third-party apps, there may be limitations on file formats. For example, Xerox Mobile Link Doesn't support printing web pages directly - save the page to PDF first.

5. Solving common connection problems

If your printer is unresponsive or printing is interrupted, check the following:

To diagnose network problems:

1. Print it out Network Configuration Page (hold Cancel 5 seconds).
2. Make sure the printer's IP address is on the same subnet as your phone (e.g. 192.168.1.x).
3. Ping the printer from your phone (use apps like PingTools Network Utilities).

How to check printer IP address without printing?

If the printer does not print the report, connect it to the computer via USB and check the IP via Control Panel → Devices and Printers → Printer Properties → PortsThe network address will be listed in the ports list.

6. Alternative printing methods without Wi-Fi

If you're having trouble setting up Wi-Fi, consider these alternatives:

• 🔌 USB-OTG: Connect the printer to your phone via an adapter USB OTG (requires printer support in the print application).
• 🖥️ Cloud Printing: Send the document by email, open it on your computer and print it out Xerox Print Driver.
• 📡 Direct Wi-Fi: Some models support direct connection mode (Ad-Hoc), but Phaser 3020 is deprived of this function.

For USB-OTG connections:

1. Buy an adapter USB OTG (Type-C or Micro-USB depending on the phone).
2. Connect the printer to the adapter and the adapter to the phone.
3. Install the application USB Printer Plugin from Google Play.
4. In the print settings, select the connected printer.

⚠️ Attention: When connected via USB, the phone may not recognize it. Phaser 3020 Due to missing drivers. In this case, use your computer as an intermediary or switch to a Wi-Fi connection.

7. Optimizing router settings for stable printing

The quality of your Wi-Fi connection directly impacts the speed and reliability of your printing. Phaser 3020 The following router settings are recommended:

• 📶 Range: Only 2.4 GHz (the printer does not work on 5 GHz).
• 🔒 Safety: WPA2-PSK (AES).
• 📡 Channel: Fixed (1, 6 or 11) instead of "Auto".
• 🔄 DHCP: Enabled (the printer should receive IP automatically).

If the printer periodically "disappears" from the network:

1. Assign it a static IP address in the router settings (using the MAC address).
2. Turn off the Wi-Fi power saving feature on your printer (Menu → Network Setup → Wireless Setup → Power Save → Off).
3. Update your router firmware (outdated versions may conflict with the printer).

To check the stability of the connection:

Ping the printer from the computer:
ping 192.168.1.100 -t
(replace 192.168.1.100 with the actual IP of the printer)

If packet loss is greater than 5%, try:

• 📍 Move the printer closer to the router.
• 🛑 Turn off nearby devices that operate at 2.4 GHz (microwaves, cordless phones).
• 🔄 Change the Wi-Fi channel in the router settings.

FAQ: Frequently asked questions about printing from your phone to the Phaser 3020

Is it possible to print from a phone to a Phaser 3020 without Wi-Fi?

Yes, but with limitations. You can use USB-OTG adapter (if your phone supports OTG) or connect via a computer as an intermediary. However, for full functionality, we recommend setting up Wi-Fi.

The printer is connected to Wi-Fi, but my phone can't see it. What should I do?

Check:

1. The phone and printer are connected to one Wi-Fi network.
2. Client isolation is disabled in the router settings (AP Isolation or Client Isolation).
3. There is a printing application installed on the phone (Mopria or Xerox Print Service).
4. Restart the printer and router.

If the problem persists, try manually adding the printer by IP address in your phone's printing settings.

How to print photos from your phone to the Phaser 3020?

For printing photos:

1. Open the photo in your phone gallery.
2. Click "Share" → "Print".
3. Select Mopria Print Service or Xerox Print Service.
4. In the print settings, select Photo or Color printing (if the printer supports color).
5. Set the parameters: Paper: A4, Quality: High.

Phaser 3020 — monochrome printer, so color photos will be printed in grayscale.

Why is the document cut off when printing from a phone?

The cropping issue is due to incorrect print area settings. Solution:

• In the print application, select Scale: Fit to page.
• Disable the option Field cropping or Fit on page.
• Check the paper size in the printer tray (it must match the settings on your phone).

If the document still gets cropped, try saving it as a PDF and printing it again.

Is it possible to print from a phone to a Phaser 3020 via mobile internet (4G/5G)?

No, Direct printing via mobile internet is not possibleThe printer and phone must be on the same local Wi-Fi network. Alternative options:

• Use your computer as an intermediary (send the document by email and print it from your PC).
• Set up VPN on a router for remote access to a local network (advanced method).