Owners of modern Smart TVs often face a situation when their favorite model LG WebOS The TV suddenly loses internet access. Instead of the usual desktop or app list, the user sees a message about an inability to connect. Error code 106 is one of the most common signals that the TV's software is unable to properly connect to the manufacturer's servers or router.
This problem can arise at the most inopportune moments, for example, before watching a movie or during a system update. Most often, the failure is software-related, related to incorrect network settings or a temporary IP address conflict. Don't panic, as in most cases, you can fix the problem yourself without calling a technician.
First, you need to understand the nature of the error. Error 106 often indicates that the TV received an IP address, but doesn't have access to the global network or can't resolve domain names on LG servers. This could be caused by either a malfunctioning home router or changes to the provider's DNS servers. Proper diagnostics will allow you to choose the correct course of action to restore functionality.
Network diagnostics and equipment testing
The first step in troubleshooting is to rule out physical issues and check the basic router settings. Often, the TV LG It simply "loses" connection to the router due to a power surge or overheating. It's important to ensure that other devices in the house (smartphones, laptops) are working reliably via Wi-Fi. If there's no internet connection everywhere, the problem lies with the provider or the router itself.
You should check whether your router is blocking your TV's connection based on its MAC address. Modern routers have parental controls or device filtering features that can be accidentally activated. If you recently changed your Wi-Fi password, the TV may have saved the old credentials and attempted to connect with them, causing a conflict.
It's important to pay attention to the distance between the TV and the access point. The signal may be too weak for stable data transmission, even if the indicator shows a network connection. Try moving the router closer or using Wi-Fi repeater to enhance the signal in the TV area.
- 📶 Check the indicators on the router: is the WAN light on and is Wi-Fi active?
- 📱 Test the internet on another device via the same wireless network.
- 🔄 Reboot your router by unplugging it for 10-15 seconds.
⚠️ Note: If, after rebooting the router, error 106 persists only on the TV, while other devices are working normally, the problem is localized in the settings of the TV itself or its network module.
Resetting the network settings of an LG TV
The most effective way to resolve software conflicts is to perform a full network reset. This will reset your connection settings to factory defaults, deleting all saved passwords and configurations. In the TV menu WebOS This feature is often hidden deep within system options, but it only takes a couple of minutes to complete.
After the reset, the TV will require you to reselect your Wi-Fi network and enter the password. This eliminates errors that occurred during automatic settings acquisition. It often happens that static IP addresses previously entered manually conflict with the router's current addressing scheme, and a reset resolves this.
Please note that after this procedure, you will need to re-login into all apps if they require network tethering. However, this is necessary to restore a stable connection. Make sure you know your Wi-Fi password before beginning the procedure.
☑️ Reset network settings
To perform a reset, go to the menu Settings → All settings → Network → Wi-Fi → Additional settings → Reset network settingsConfirm the action and wait for the module to reboot.
Manual DNS and IP address configuration
One of the main reasons for the appearance of code 106 is the incorrect operation of the DNS servers provided by the provider by default. TV Smart TV can't resolve the update server's domain name to an IP address. The solution is to use public DNS addresses, such as Google or Cloudflare, which are more stable.
Changing settings is done manually in connection editing mode. You'll need to disable automatic IP and DNS acquisition to enter the data manually. This allows you to bypass blockages or provider outages, which often occur in the evening.
Use the following addresses for maximum compatibility: Primary DNS 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) Secondary DNS can be left blank or specified 8.8.4.4The TV's IP address must be in the same subnet as your router (usually the first three digits are the same).
| Parameter | Automatic (DHCP) | Recommended manual value | Alternative meaning |
|---|---|---|---|
| IP address | Receives router | 192.168.1.X (where X is from 2 to 254) | Depends on the router |
| Subnet mask | 255.255.255.0 | 255.255.255.0 | 255.255.255.0 |
| Gateway (Router) | Receives router | 192.168.1.1 | 192.168.0.1 |
| DNS Server | From the provider | 8.8.8.8 | 1.1.1.1 |
⚠️ Important: When manually setting an IP address, make sure the selected value is not already occupied by another device on the network. Otherwise, an address conflict will occur and the Internet will be lost on both devices.
How to find out the IP address of a router?
Look at the sticker on the bottom of the router. It's usually 192.168.0.1 or 192.168.1.1. You can also find it in the network settings on the connected computer.
Changing the region and updating software
Sometimes error 106 occurs due to a mismatch between the TV's regional settings and your actual location. Servers LG Requests may be blocked if your IP address is in one country, but your TV settings are set to a different one. Make sure the region in the menu matches your country of residence.
The problem may also be due to an outdated version of the operating system. WebOSOlder firmware may contain bugs that have been fixed in newer versions. If automatic updating fails due to an error, try updating via a USB drive, downloading the file from the manufacturer's official website.
Changing your region sometimes requires a complete reset of your TV settings (not just the network), as some settings are tightly tied to the selected location. Be prepared to reconfigure channels and apps.
- 🌍 Go to
Settings → All settings → General → Locationand check the country. - 💾 In the "About this TV" menu, check the software version and the date of the last update.
- 📥 If updating via the network is not possible, use the USB update method.
Using Quick Start and Power Saving
Function Quick Start+ (Quick Start) on LG TVs allows the device to boot faster by leaving some processes running in the background. However, this feature often causes a buildup of network errors and the appearance of code 106. The TV doesn't fully reboot the network module, but only puts it to sleep, which eventually leads to malfunctions.
Disabling this feature forces the TV to perform a full reboot every time it's turned off. This clears the RAM and resets network connections, which often resolves connection issues. This option is found in the energy saving or general settings menu.
After disabling Quick Start+, the TV will take longer to turn on (about 30-40 seconds), but the stability of your Smart TV will be significantly improved. This is a tradeoff between startup speed and system stability.
Path to setting: Settings → All settings → General → Advanced → Quick start+ (off).
Alternative connection methods and external devices
If the TV's built-in Wi-Fi module LG If your TV is unstable or error 106 keeps returning, it's worth considering alternative content access options. Built-in smart TV features can become outdated or slow down over time due to insufficient processor resources.
Using an external TV set-top box (Android Box, Apple TV, Amazon Fire Stick) relieves the load on the TV. In this case, the TV simply acts as a monitor, and all network tasks are handled by a more powerful external device. This often solves the problem if the TV's hardware is weak.
You can also try sharing your smartphone's internet connection via a USB modem (tethering), if your phone and TV support this feature. This will help diagnose whether the problem is with the TV itself or your home Wi-Fi network.
- 📺 Connect an external set-top box via HDMI to bypass the built-in Smart TV.
- 📡 Use an Ethernet cable (LAN) if it is possible to extend the wire to the TV.
- 📱 Check your phone's internet connection via a USB modem.
Frequently Asked Questions (FAQ)
Why does error 106 only appear in the evenings?
In the evening, the load on ISP networks increases, which can lead to DNS server outages. Wi-Fi channels can also be overloaded at this time due to neighboring routers. Try changing the channel in your router settings or using a wired connection.
Can an antivirus on a router block a TV?
Yes, some security features (such as parental controls or ad blockers) may misinterpret requests from the TV. LG as a threat. Try temporarily disabling traffic filtering in your router settings to check.
Will a factory reset delete all apps?
Yes, a full reset (reset to initial settings) will delete all installed apps, accounts, and channel settings. You'll need to re-login to services and set up your TV. Resetting only network settings will not affect app settings.
Does internet speed affect error 106?
Low speed alone rarely causes code 106; more often, it's a connection or DNS stability issue. However, if the speed drops to zero or there are constant disconnects, the TV may interpret this as a lack of network connectivity.
What should I do if the error persists after updating the software?
If the update doesn't help, the new firmware may contain a bug. In this case, we recommend performing a full reset (hard reset) via the menu or key combination, and then reconfiguring the network with the correct DNS settings.