"Updates are ready to install, connect to Wi-Fi": How to remove this message permanently

Message "Updates are ready to install. Please connect to Wi-Fi to continue."** appears on modern television screens Samsung, LG, Sony and other brands, when the system detects a new firmware version but can't download it due to lack of internet connection. The problem is that this notification often blocks access to the menu, interferes with viewing content, and can even cause the TV to become stuck if the firmware is partially loaded but not installedIn this article, we'll explore legal and technical methods for deleting the message—from a simple reset to manual flashing via USB.

It is important to understand that manufacturers specifically limit the ability to disable updates, as new versions of software close vulnerabilities and add features (for example, support Dolby Vision on older models) and optimize the operation of services like Netflix or YouTube. However, if you use the TV offline (for example, as a monitor for PlayStation or Xbox), or if the internet is connected via a cable and the Wi-Fi module is broken, forced notification becomes a real problem. Below, we'll look at solutions for different scenarios, including cases where the TV stuck on the update screen or does not respond to the remote control.

Why does my TV require a Wi-Fi connection to update?

Modern Smart TV on platforms Tizen (Samsung), webOS (LG), Android TV (Sony, Philips) And Vidaa (Hisense) check for updates in two ways:

  • 🔄 Automatically - every time the TV is turned on (if the option is not disabled in the settings) Auto-update).
  • 📥 Upon request - when the user manually starts the check in the menu Settings → Support → Software Update.

If the system finds new firmware, it downloads it in the background (if there's an internet connection) or displays a notification requesting a network connection. Reasons why a TV might get stuck on this screen:

  • 📶 There is no Wi-Fi module (broken or disabled in the service menu).
  • 🔌 The Internet is connected via cable (LAN), but the TV ignores it for updates (typical for Samsung).
  • 🔄 The firmware was downloaded partially. and now requires additional installation.
  • 🚫 The manufacturer's servers are unavailable. (for example, due to sanctions or regional restrictions).

Most TVs don't allow you to skip the update through the standard menu - the button Cancel or Later may be inactive. This is due to security policy: manufacturers are concerned that users will be stuck with outdated software versions with vulnerabilities. However, there are workarounds, which we'll discuss below.

📊 What kind of TV do you have?
Samsung (Tizen)
LG (webOS)
Sony (Android TV)
Philips (Android/Saphi)
Hisense/TCL (Vidaa/Roku)
Another brand

Method 1: Reset the TV to factory settings (Soft Reset)

The easiest and safest method is soft resetIt will erase all settings, including pending update data, but will not affect the physical firmware. Suitable for most models. Samsung, LG And Sony.

Instructions:

  1. Open the menu Settings (button Home or Settings on the remote control).
  2. Go to the section Support (or General → Reset For LG).
  3. Select Reset settings or Factory data reset.
  4. Enter your PIN (default) 0000, 1234 or 00000 For Sony).
  5. Confirm the reset and wait for the reboot (5-10 minutes).

After the reset, the TV will turn on as if it were new. If the update message appears again, the firmware has already been downloaded to the TV's memory, and a different method is required (see Method 3).

Take a photo of your current picture and sound settings

Write down logins/passwords for applications (Netflix, YouTube, etc.)

Disconnect external devices (set-top boxes, sound bars)

Connect the TV to a power source (do not use a surge protector)

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⚠️ Attention: On TVs Samsung 2018–2023 (models QLED, Crystal UHD) After resetting, you may need to reconfigure Smart Hub and account linking Samsung AccountWithout the Internet, this process may take longer.

Method 2: Disable automatic updates in hidden settings

Some models allow you to disable checking for updates via service menu or engineering settingsThis method will not remove the update that has already been downloaded, but it will prevent the notification from appearing in the future.

For Samsung Tizen:

  1. Turn off the TV, then press the following sequence on the remote control: 
    Info → Menu → Mute → Power

    (hold Power before turning on the TV).

  2. In the service menu, select Option → Software Update.
  3. Change the parameter Auto Update on Off.
  4. Save the settings and restart the TV.

For LG webOS:

  1. Press on the remote control Settings (gear) 5 times in a row.
  2. Enter the code 0413 (for 2020–2026 models).
  3. Go to Software → Update and turn it off Auto Check.

For Sony Android TV:

  • Clamp Home on the remote control for 10 seconds, then select Settings → About TV → System update.
  • Disable the option Automatic download.

Method 3: Hard Reset via the buttons on the case

If the TV stuck on the update screen and does not respond to the remote control, you will need hard resetThis method erases all data, including the update cache, but may result in the loss of licenses for applications (for example, Disney+ or Apple TV).

Instructions for most models:

  1. Unplug the TV from the power outlet for 1 minute.
  2. Press and hold the button Power on the TV body (not on the remote control!).
  3. Connect the power while continuing to hold Power within 10–15 seconds.
  4. Release the button when the brand logo or recovery menu appears on the screen.

For Samsung (models QN90B, CU8000 and others):

  • Hold Volume Down + Power on the body 12 seconds.
  • In the recovery menu, select Reset (use Volume for navigation).

For LG OLED (series C2, G2):

  • Press and hold the button Settings on the body (under the logo) for 5 seconds.
  • In the menu, select Initialize (You may be asked to enter a code 3308).
⚠️ Attention: On TVs Sony Bravia 2021-2026: Hard reset may cause the feature to become blocked Google Assistant before connecting to the internet. If you don't need a voice assistant, this method is safe.

Method 4: Manual update via USB (if the firmware is already downloaded)

If the TV requires additional installation of the update, but Wi-Fi is unavailable, you can download the firmware to a USB flash drive and install it manually. This method is suitable if:

  • 📁 It says on the screen The update is 99% downloaded. or something similar.
  • 🔄 The TV reboots cyclically with a request to connect to the network.
  • ⚠️ There is an error in the service menu Update Failed (Error 102) or Network Disconnected.

Step-by-step instructions:

  1. Download the firmware for your model from the official website:
  • Unzip the archive and copy the firmware file (usually with the extension .exe, .bin or .epk) to the root empty flash drives (FAT32).
  • Disconnect the TV from the network, insert the flash drive into the port USB (usually USB 2.0 works more stably).
  • While holding the button Power On the case, connect the power supply. Hold the button for 5-7 seconds.
  • In the recovery menu, select Update Now or USB Update.
    • Brand Firmware file format File name (example) Notes
    Samsung .exe T-KTDEUC_1013.0.exe The file must be in the root of the flash drive, without folders.
    LG .epk 04.70.75.epk For OLED-models require a file .bin.
    Sony .pkg KD-55X80J_12345.pkg The file name must match the TV model.
    ⚠️ Attention: Some firmware for Samsung (for example, for series QN90C, S95C) require an internet connection even when installing from USB to activate licenses for HDR10+ or Q-SymphonyWithout a network, these functions may not work correctly.
    What should I do if the firmware won't install from a flash drive?

    If the TV does not see the firmware file, check:

    1. Flash drive format — FAT32 only (NTFS is not supported).

    2. Flash drive size — up to 32 GB (for LG It is better to use 8-16 GB).

    3. File name — must not contain Cyrillic characters or spaces.

    4. TV model — the firmware must exactly match the series (for example, UE55CU8000 ≠ UE55CU8002).

    If the error persists, try a different flash drive or download the firmware again (the file may have been corrupted).

    Method 5: Blocking update servers via a router

    If the TV is connected to the Internet via cable (LAN), but you don't want it to check for updates, you can block access to the manufacturer's servers At the router level. This method won't remove an already downloaded update, but it will prevent new checks.

    Instructions for routers TP-Link, Keenetic, ASUS:

    1. Go to the router's web interface (usually 192.168.1.1 or 192.168.0.1).
    2. Find the section Parental control or Traffic filtering.
    3. Add a blocking rule for update server IP addresses: 
      Samsung: 14.63.216.1, 52.78.136.200

      LG: 211.235.44.100, 211.235.44.101
      

      Sony: 158.101.16.0/20, 104.16.0.0/12

    4. Apply the settings and reboot the router.

      5. For MikroTik:

      • Use the rule Firewall: 
        /ip firewall filter add chain=forward dst-address=14.63.216.1 action=drop comment="Block Samsung Updates"

    An alternative way is - change DNS on TV:

    1. In the TV network settings, manually specify the DNS server 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google).
    2. Add to hosts-router file (if supported) lines: 
      14.63.216.1 update.samsung.com

      211.235.44.100 swupdate.lgappstv.com

    Method 6: Roll back the firmware to the previous version

    If the TV already updated, but the new firmware works unstable (for example, the sound disappeared in HDMI ARC or the interface is slowing down), you can try roll back to an older versionThis is a risky method - manufacturers do not support downgrading, and it can lead to brick (breakdown) of the device.

    How to do it:

    1. Find the archived firmware for your model on forums like AVS Forum or Reddit (official websites usually do not provide old versions).
    2. Download the file and check its hash (for example, via 7-Zip) - this will protect you from viruses.
    3. Copy the firmware to the flash drive (as in Method 4) and install it through the service menu.

    Warnings:

    • ⚠️ Loss of function: Rollback may disable support for new formats (for example, AV1 For YouTube 4K).
    • ⚠️ Account blocking: On LG After downgrading, you may need to re-authorize LG Account.
    • ⚠️ Device brick: On Sony Android TV downgrade 9.0 may lead to an error Bootloop.

    If the TV does not turn on after the rollback, try:

    • Hold Power + Volume Down 30 seconds for forced reboot.
    • Connect your TV to the Internet and wait for automatic recovery (sometimes the system automatically restores the current firmware).

    Method 7: Physically disabling the Wi-Fi module (for advanced users)

    The last resort is - Disable the Wi-Fi module using hardwareThis is suitable if:

    • 🔧 You are not using Smart functions (no need for Netflix, YouTube etc.).
    • 📡 The Wi-Fi module is broken and replacing it is not practical.
    • 🔒 You want to completely block any updates.

    How to do it:

    1. Remove the back cover of the TV (unplug it 30 minutes beforehand!).
    2. Find the Wi-Fi module - usually a small board with antennas connected via a connector M.2 or USB.
    3. Disconnect the cable or carefully remove the module (on some models Samsung it is soldered - you will need a soldering iron).
    4. Assemble the TV and turn it on. The system will detect the missing module and stop requiring a Wi-Fi connection.

    Warnings:

    • ⚠️ Guarantee: Opening the case will void the warranty (if it is still valid).
    • ⚠️ Overheat: On some models LG OLED The Wi-Fi module is integrated with the cooling system; removing it may cause overheating.
    • ⚠️ Loss of function: They won't work without Wi-Fi. AirPlay (For Samsung), Google Cast (For Android TV) and voice assistants.
    ⚠️ Attention: On TVs Sony 2023 (series X90L, A95L) The Wi-Fi module is integrated into the main board. Disabling it will require a firmware update. EDID, which is only possible at a service center.

    Common mistakes and how to avoid them

    When trying to remove the update message, users often encounter typical problems:

    Error Cause Solution
    No USB Device The flash drive is not recognized Use USB 2.0 port and flash drive ≤16GB (FAT32).
    Update Failed (Error 102) Broken firmware file Download the firmware again and check the hash sum.
    The TV reboots cyclically Unfinished update Do it Hard Reset (Method 3).
    Network Disconnected Server blocking Check your router settings (Method 5).

    Additional tips:

    • 🔋 If the TV doesn't respond to the remote control, try connecting a keyboard or mouse USB - sometimes they work even on the locked screen.
    • ⏳ If the TV freezes on the logo after a reset, wait 15-20 minutes - the first boot can take a long time.
    • 📡 If the Wi-Fi module is broken, but you need internet, use LAN adapter (For example, TP-Link UE300) for connection via cable.

    FAQ: Answers to Frequently Asked Questions

    Is it possible to remove the update message without resetting?

    Yes, but only if the update hasn't been downloaded yet. Try:

    1. Disable the Internet for 24 hours - sometimes the TV resets the update cache.
    2. Use service menu (Method 2) to disable checks.
    3. If the message appears every time you turn it on, but does not block operation, ignore it (on some models Philips it disappears after 5-7 inclusions).
    My Samsung TV won't turn on after an update. What should I do?

    This is a typical problem for models QLED 2020–2022 (series Q60T, Q70T). Try:

    • Hold Power on the body for 30 seconds (forced discharge of capacitors).
    • If the red indicator is on the screen, this is an error. StandbyUnplug the TV for 1 minute, then plug it back in.
    • Recovery may require service flash drive with firmware (contact support Samsung).

    If nothing helps, the TV needs repair (there may be a problem with eMMC- storage device).

    How can I find out the current firmware version on my TV?

    Go to the menu:

    • Samsung: Settings → Support → About TV.
    • LG: Settings → All settings → General → TV info.
    • Sony: Settings → About TV → Product Information.

    Look for lines like Software Version, Firmware or T-KTDEUC (For Samsung).

    Is it possible to update a TV via mobile Internet (USB modem)?

    Technically yes, but:

    • 📶 Samsung And LG block updates via mobile networks (determined by TTL).
    • 🔌 On Android TV (Sony, Philips) it is possible, but it requires connection via USB-LAN adapter (the modem will not fit).
    • ⚠️ Risk of interruption: If the connection is lost during the update, the TV may become unusable.

    It is better to download the firmware to your PC and install it from a flash drive (Method 4).

    After the reset, the TV requires an internet connection to set up. How can I bypass it?

    This is typical for Samsung And LGWorkarounds:

    1. At the Wi-Fi connection stage, select Connect later (the button may be hidden - scroll down).
    2. If there is no button, turn off the Internet on the router, then try again.
    3. For LG webOS click Back on the remote 5 times in a row - sometimes it skips a step.

    If nothing helps, connect the TV to the router without the Internet (disconnect the WAN cable on the router).

    📖 Read also

    How to connect a Smart TV to Wi-Fi: A complete guide A detailed guide on connecting a Smart TV to the internet via Wi-Fi. Setting up a router How to Connect a Computer to a Toshiba TV via Wi-Fi: Instructions A complete guide to wirelessly connecting your PC to a Toshiba TV. Setting up Miracast, DLNA, and third-party devices. How to connect an LG TV to your Android phone via Wi-Fi Step-by-step instructions for syncing an LG TV with an Android smartphone via Wi-Fi: Miracast, Smart How to connect to a free WiFi network: a complete guide A detailed guide on how to find and securely access free WiFi. Setting up your smartphone, bypassing restrictions. How to connect Mi Box to Wi-Fi: Complete instructions Detailed instructions on how to connect your Xiaomi Mi Box to Wi-Fi. We'll solve connection and setup issues. Smart TV not receiving Rostelecom Wi-Fi: causes and solutions A detailed analysis: why the TV won't connect to the Rostelecom router. Resetting settings, changing DNS,