How to enable Wi-Fi on a Delo laptop: all the ways (2026)

Laptops of a Russian brand Case (formerly known as Dexp) have gained popularity due to their affordable price and adaptation to Russian realities. However, users often encounter a problem: after purchasing or updating the system The Wi-Fi module refuses to turn on.The reasons can vary, from a simple disabled key on the case to missing drivers or hardware malfunctions.

In this article we will look at all possible ways to turn on Wi-Fi on laptops Case (series Ultrabook 14/15, Irbis NB and other models based on Windows 10/11). You will learn how to check the hardware status of the module, update drivers, and configure the network via Control Panel and even what to do if the system doesn't "see" the adapter at all. We'll pay special attention to unique features of Delo laptops, which are not found in other manufacturers - for example, hidden key combinations for turning on wireless modules.

If you've already tried enabling Wi-Fi using standard methods and nothing worked, don't rush to take your device to a service center. In 80% of cases, the problem can be resolved programmatically within 5-10 minutes.

1. Checking the Wi-Fi hardware enablement

The first thing to do is to make sure that The Wi-Fi module is physically turned onOn laptops Case The following are responsible for this:

  • 🔑 Hardware switch - on some models (for example, Ultrabook 14 A550M Case) on the right or front of the case there is a mini-toggle switch with an antenna icon.
  • 💻 Key combination - usually Fn + F2, Fn + F12 or Fn + Wi-Fi icon key (Depending on the model). The key may feature an image of an antenna or an airplane (airplane mode).
  • Wi-Fi indicator — if there is an LED with wavy lines on the case, it should light or blink when the module is turned on.

On models The Irbis NB case (For example, NB147 or NB156) there may be no hardware switch - instead, only a combination is used Fn + F2If the keys don't work, check:

  • Are they installed? drivers for function keys (they often come bundled with keyboard drivers).
  • Is it not activated? airplane mode** - it disables all wireless modules, including Wi-Fi.

If after pressing the keys the Wi-Fi indicator does not light up and the adapter is not detected in the system, the problem may be in disabled module in BIOS or its malfunction. We'll discuss this in the next section.

2. Enabling Wi-Fi via BIOS (if the module is not detected)

If Windows does not see the Wi-Fi adapter at all (in Device Manager If there's no "Network Adapters" section or there's an unknown device with an exclamation mark, the module may be disabled in the BIOS. This applies to laptops. Case, where the energy saving profile may be set by default.

To enter BIOS:

  1. Turn off your laptop.
  2. Press the power button and immediately press it repeatedly F2 or Del (on some models - Esc, then F2).
  3. In BIOS, go to the section AdvancedWireless or Onboard Devices Configuration.
  4. Find the parameters Wireless LAN, Wi-Fi or WLAN and set the value Enabled.
  5. Save changes (F10) and reboot.
What to do if there are no Wi-Fi settings in BIOS?

If your BIOS doesn't have a separate option for enabling Wi-Fi, this means the module is controlled only at the OS level. In this case, proceed to the next sections of the article.

After turning on, check in BIOS device Manager (Win + Xdevice Manager). If the adapter appears, but with an exclamation mark, drivers need to be installed.

⚠️ Attention: BIOS settings may vary depending on your laptop model and firmware version. If you're unsure, it's best to refer to the official instructions for your model on the website. Case.

3. Installing and updating Wi-Fi drivers

One of the most common reasons for Wi-Fi not working on laptops Case — missing or outdated drivers. This is especially true after reinstalling Windows or upgrading to a new OS version.

To check and update drivers:

  1. Open device Manager (Win + Xdevice Manager).
  2. Expand the section Network adapters.
  3. Find the device with the names Wireless, Wi-Fi, 802.11 or chip model (for example, Realtek RTL8723DE, Intel Wireless-AC 9462).
  4. Right click → Update driverAutomatic search.

If Windows does not find the drivers automatically, download them manually:

  • 🌐 From the official website Case (Support section → enter your laptop model).
  • 🔧 From the chip manufacturer's website (for example, Intel, Realtek, Qualcomm Atheros).
  • 💿 From the disk that came with the laptop (if saved).

Make sure there are no unknown devices with an exclamation mark in Device Manager|

Download the driver specifically for your chip model (see the name in the Manager)|

After installation, restart your laptop|

Check your Wi-Fi connection in Safe Mode (if it doesn't work, the problem isn't with the drivers)

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For laptops Case with chips Realtek (For example, RTL8188EE or RTL8723DE) is often required manual driver installation through device Manager:

  1. Download the archive with the driver and unzip it.
  2. IN Device Manager Right-click on the adapter → Update driverSearch for drivers on this computer.
  3. Specify the folder with the unpacked files.
⚠️ Attention: If after installing the driver Wi-Fi still does not work, try rolling back the driver to the previous version (in the adapter properties in the tab Driver). Sometimes new versions contain bugs.

4. Enable Wi-Fi via Windows settings

Even if the drivers are installed and the hardware switch is enabled, Wi-Fi may be disabled at the operating system level. Check the following settings:

Method 1. Via the notification panel:

  1. Click on the network icon in the lower right corner of the screen (next to the clock).
  2. If the icon is crossed out or grey, click on it.
  3. Turn on the switch Wi-Fi (if it is turned off).
  4. Select your network and enter the password.

Method 2. Via Windows Settings:

  1. Click Win + INetwork and InternetWi-Fi.
  2. Make sure the slider is Wi-Fi is in the "On" position.
  3. Click Show available networks and connect to the desired one.

Method 3. Via "Network Connections":

  1. Click Win + R, enter ncpa.cpl and press Enter.
  2. Find a connection Wireless network (Wireless Network Connection).
  3. If it is disabled (gray icon) - right-click and select Turn on.
📊 Which method of turning on Wi-Fi worked for you?
Using the Fn + F2 keys
Through Windows settings
After installing the drivers
Via BIOS
Another way

If after all the manipulations Wi-Fi still does not appear, check whether it is turned on airplane mode**:

  1. Click Win + A (notification center).
  2. Make sure the button Airplane mode** disabled.
  3. If the mode was enabled, disable it and restart the laptop.

5. Diagnosing problems with your Wi-Fi adapter

If none of the previous methods help, it's time to run diagnostics. Let's start by checking the adapter's status.

Step 1. Check in Device Manager:

  • Open device Manager (Win + Xdevice Manager).
  • Expand Network adapters.
  • If there is an exclamation mark next to the Wi-Fi adapter, right-click → Properties → tab General. The error code will be indicated here (for example, Code 10, Code 43).

Step 2: Run the troubleshooter:

  1. Click Win + INetwork and InternetState.
  2. Scroll down and click Network troubleshooter.
  3. Follow the instructions of the diagnostic wizard.

Step 3. Checking via command line:

  1. Click Win + R, enter cmd and press Enter.
  2. Enter the command:
    netsh wlan show drivers

    and press Enter.

  3. Check the line Radio type supported — it should be Yes.
What to do if the adapter is not detected at all?

If there is no Network Adapters section or Wi-Fi module in Device Manager, this may mean:

1. Hardware failure (the module has burned out or the cable has come loose).

2. Disabling the module in BIOS (check as described above).

3. Problems with the operating system (try booting from LiveCD and check if the adapter is detected).

If the adapter is detected but does not connect to networks, try:

  • 🔄 Reset network settings: ParametersNetwork and InternetStateNetwork reset.
  • 📡 Change the channel on the router: sometimes laptops Case don't work well on channels above 11 (try setting to 6 or 11).
  • 🔧 Disable power saving for the adapter: V Device Manager → adapter properties → tab Power management → uncheck Allow the computer to turn off this device to save power.

6. Features of Delo laptops: hidden settings and "tricks"

Laptops Case have several unique features that can impact Wi-Fi performance. Here's what to consider:

1. Proprietary utility Dexp Hotkey Utility:

On many models (for example, Ultrabook 15 A551M Case) function keys (Fn + F2 and others) only work after installing this utility. Download it from the official website in the "Support" section for your model.

2. Energy-saving profiles:

In some laptops Case By default, an aggressive power saving mode is enabled, which disables Wi-Fi when running on battery power. To fix this:

  1. Open Control PanelPower supply.
  2. Select the plan you are using (eg. Balanced) → Setting up a power planChange advanced power settings.
  3. Find the section Wireless Network Adapter SettingsPower saving mode and install Maximum performance.

3. Dual Wi-Fi modules:

Some models (eg Irbis Case NB245) are equipped with two wireless modules: the main one and the backup one (based on Realtek RTL8188EU). If the main module fails, the system can automatically switch to the backup one. Check this in Device Manager - there may be two adapters.

Laptop model A typical Wi-Fi module Wi-Fi hotkey combination Peculiarities
Ultrabook 14 A550M Case Intel Wireless-AC 9462 Fn + F2 Required Dexp Hotkey Utility for keys to work
Irbis Case NB147 Realtek RTL8723DE Fn + F12 Common driver issues after Windows updates
Ultrabook 15 A551M Case Qualcomm Atheros QCA9377 Fn + F2 May require manual configuration of router channels
Irbis Case NB245 Realtek RTL8188EU (spare) There is no hardware switch Two Wi-Fi modules, possible conflicts
⚠️ Attention: On laptops Case with processors Elbrus or domestic OS (for example, Astra Linux) Wi-Fi settings may vary. In this case, use the instructions for your operating system.

7. What to do if nothing helps?

If you've tried everything but Wi-Fi still isn't working, there may be a deeper problem. Here's what you can do:

1. Check the hardware:

  • 🔧 Open the back cover of the laptop and make sure that The Wi-Fi module is connected to the motherboard. (the train did not come off).
  • 💡 Shine a flashlight on the module - if it is overheated or the capacitors are swollen, it will need to be replaced.

2. Reinstall Windows:

Sometimes Wi-Fi problems are caused by corrupted system files. Try:

  • Restore the system via a restore point (StartParametersUpdates and SecurityRecovery).
  • Perform a clean installation of Windows from an official image (don't forget to save the drivers beforehand!).

3. Contact the service center:

If your laptop is under warranty, do not disassemble it yourself - contact Authorized service center DeloA list of addresses can be found on the official website in the "Warranty and Service" section.

4. Alternative connection methods:

While you're troubleshooting your Wi-Fi problem, you can use:

  • 📶 USB Wi-Fi adapter (For example, TP-Link TL-WN725N — costs ~500₽ and works without installing drivers on modern operating systems).
  • 📱 Sharing Internet from a phone (turn on Access point in the smartphone settings).
  • 🔌 Connection via cable (if the router is nearby).

FAQ: Frequently asked questions about Wi-Fi on laptops

Why did Wi-Fi stop working after a Windows update?

Windows updates often reset drivers or install incompatible versions. Try:

  1. Roll back the driver Device Manager (adapter properties → tab DriverRoll back).
  2. Install the driver manually from the official website Case.
  3. Disable automatic driver updates via ParametersUpdates and SecurityAdditional optionsDriver updates.
The laptop sees networks but doesn't connect—it says "Unable to connect."

The reasons may be different:

  • 🔐 Incorrect password — check the case of the characters.
  • 📡 Incompatible router settings - try changing the security type from WPA3 on WPA2-PSK.
  • 🔄 IP address conflict - enter in the command line:
    ipconfig /release
    

    ipconfig /renew

  • 🛑 MAC address blocking - check the router settings (section MAC filtering).
The Wi-Fi indicator on the laptop is on, but no networks are found.

This is an indication that the module is enabled, but:

  • 🔌 The adapter is not detected in the system. - check device Manager.
  • 📶 The antenna has become disconnected — if the indicator is on, but there is no network reception, the antenna cable may have come loose from the module.
  • 🚫 DHCP is disabled in the router. — try connecting to another network.

Also try entering the following in the command line:

netsh wlan show interfaces

If the answer is Status: Disabled, enable the adapter with the command:

netsh interface set interface "Wireless Network" enable
Is it possible to replace the Wi-Fi module on a Delo laptop?

Yes, but with some reservations:

  • 🔧 Most laptops Case use format modules M.2 2230 (For example, Intel AX200 or Realtek RTL8822CE).
  • ⚠️ Before purchasing, check compatibility - some models have a white list of allowed modules (for example, Ultrabook 15 A551M Case).
  • 💻 After replacement, you may need to install drivers manually.

The average cost of replacement in a service center is 1,500–3,000₽ (including the module).

How do I reset my network settings to factory defaults?

There are two ways to do this:

Method 1. Via Windows settings:

  1. Click Win + INetwork and InternetState.
  2. Scroll down and click Network reset.
  3. Confirm the action and restart the laptop.

Method 2. Via the command line (admin):

netsh winsock reset

netsh int ip reset

ipconfig /flushdns

After executing the commands, reboot your device.