Many smartphone users in the subway encounter a situation where, after connecting to a free hotspot, Maxima Telecom Money is unexpectedly debited from your mobile phone balance. This isn't due to a virus or data theft, but rather to an automatic plan renewal, which the user often inadvertently agrees to during authorization. Understanding how these networks work allows you to quickly regain control of your finances.
There are several proven ways to stop regular charges, from sending short commands to your operator to completely blocking the service through your provider's personal account. It's important to act quickly, as some plans impose daily charges for active network usage. In this article, we'll cover all the current methods for deactivating services. Maxima Telecom and preventing reconnections.
First of all, it's worth noting that the deactivation process itself depends on how you logged in. Whether you logged in via a phone number, social media, or guest access, each method has its own nuances for managing your subscription. We'll look at universal solutions suitable for most of the Big Three carriers and virtual operators.
How paid fares work in the metro
Net WiFi Metro or Moscow_WiFi_auto Provides basic access for free, but limits speed or session time. To remove restrictions, the system offers to subscribe to a data plan. When clicking "Buy" or "Renew," the user often checks the "Autopayment" box, which results in regular charges. Technically, this works as follows: WAP-billing or subscription via SMS gateway.
Provider Maxima Telecom acts as an aggregator providing the infrastructure, but your mobile operator processes the payment. This is why, to disable the service, it's sometimes not enough to simply forget about the network; you need to explicitly cancel the subscription. Ignoring this step can result in charges being debited every day when you enter a coverage area.
⚠️ Attention: Authorization page interfaces and tariff terms are subject to change by the provider unilaterally. Always carefully read the payment confirmation screen before entering the code received via SMS.
There's a misconception that deleting a network from your phone's saved list stops payments. This isn't true. If the service is activated by your carrier, charges will continue even without a hotspot connection until you deactivate the subscription.
Disabling via SMS commands
The fastest and most accessible way to stop charges is to use short text messages. This method doesn't require internet access and works even with a negative balance. Each telecom operator has its own short numbers and code words, which are sent to the provider's service gateway.
To use this method, open the default messaging app on your smartphone. Enter the short code in the recipient field and the deactivation command in the message body. Once sent, you will receive a confirmation SMS confirming the service has been successfully deactivated.
List of commands for different operators
Megafon: send STOP to 5151 | MTS: send STOP WiFi to 111 | Beeline: send STOP to 5151 | Tele2: send OFF to 1538
It's important to save screenshots of sent messages and incoming confirmations. This will serve as proof of your (intention) to terminate the service in the event of a dispute with the operator's billing department. If the first message doesn't arrive, try sending it again in 5-10 minutes, as the gateways may be overloaded.
Some operators require confirmation via a reply SMS. In this case, the system may send a request asking, "Are you sure you want to disable...?" You must respond affirmatively, usually with a number. 1 or in a word YESIgnoring this step will result in the service remaining active.
Manage your subscription through your personal account
A more visually understandable way to manage services is through the web interface. Log in to your personal account. Maxima Telecom Or visit your telecom operator's portal to see a list of active subscriptions. This method is convenient because it allows you to not only deactivate a service but also check your spending history.
To log into your provider's personal account, you'll often need to enter the phone number used to make the payment. The system will send you a confirmation code. After logging in, find the "My Subscriptions," "Services," or "Payment History" section. There you'll find a "Disable" or "Delete Autopayment" button.
☑️ Checking service disconnection
If you can't find the option you need in the interface, try searching by section or using the pop-up assistant on the website. Services are often hidden in the "Entertainment" or "Internet Services" subsections. Make sure you've actually disabled auto-payment, and not just reviewed your plan.
Blocking via telecom operator
If your attempts to resolve the issue on your own are unsuccessful, the most effective solution is to contact your mobile operator directly. Customer support staff have access to billing systems and can forcibly block any third-party subscriptions on your number.
You can call using a short number (usually 0500, 0555 or 611) or via chat in the operator's official app. Ask the operator to "disable content purchases" or "disable third-party subscriptions." This will prevent charges not only for WiFi but also for other similar services.
| Operator | Support number | No Purchase Command | Note |
|---|---|---|---|
| MTS | 0880 | *152*2# | Blocking paid subscriptions |
| Megaphone | 0500 | *155*00# | Banning subscriptions |
| Beeline | 0611 | *110*990# | Parental Controls/Limits |
| Tele2 | 611 | *155*612# | Purchase ban |
After speaking with the operator, be sure to request the application number. This is a standard procedure that records the fact that you contacted us. If your money is charged again, having the application number will significantly speed up the refund process.
Smartphone settings to protect against connections
In addition to financial settings, it's important to configure the smartphone itself to avoid accidental connections. Modern operating systems Android And iOS have features that can both help and hinder. For example, the "Auto-Connect" feature often operates aggressively, choosing the network with the best signal without the user's knowledge.
Go to your WiFi settings and find the list of saved networks. If there is one there Moscow_WiFi, MT_Free or other variations from Maxima Telecom, click on them and select "Forget network" or "Delete." This will prevent automatic authorization in the future.
It's also recommended to disable the "Open Network" feature in your WiFi settings. When this option is enabled, the phone automatically searches for and connects to available hotspots, which can trigger a login page and accidentally accept the plan.
⚠️ Attention: On some Android models, you may be prompted for confirmation when deleting a network. Make sure you're deleting the provider profile and not the system settings.
iPhone users may find it helpful to check their cellular data settings. Under "Cellular" -> "Data Options," you can restrict background data usage for specific apps, although this doesn't always affect system Wi-Fi authentication.
Refund of erroneously debited funds
If the money has already been debited, it can be refunded. Telecom operators and service providers are required to refund funds for services that the customer did not use or canceled on the same day. The refund process is regulated by the rules for the provision of telecommunications services.
The easiest way to get a refund is to contact your mobile operator's support chat. Submit a statement disagreeing with the content purchase. Typically, you'll need to specify the date, amount, and service name. In most cases, your money is returned to your balance within 24 hours.
If the operator refuses to claim that you "confirmed the purchase with a code," demand call recordings or logs of the IP addresses from which the transaction was made. Often, a customer's serious attitude will instantly resolve the matter in their favor.
Prevention and safety in the future
To prevent the problem from recurring, we recommend installing an antivirus or firewall app on your smartphone that warns you about attempts to connect to suspicious networks. There are also specialized WiFi security apps that block redirects to payment pages.
Always use a VPN when connecting to public networks. Not only does it encrypt your traffic, but it also often blocks ISP pop-ups, making it impossible to intercept HTTP requests. This is a good way to use free internet without the risk of losing money.
Regularly check your expense details in your carrier's app. Early detection of small charges (e.g., 50-100 rubles) will help you react quickly and cancel the service before a large amount accumulates.
What should I do if I don't receive a disconnection SMS?
If the SMS doesn't arrive within 10-15 minutes, check that your inbox isn't full. Also, make sure the sender's number isn't blocked on your Blacklist. If the issue persists, try an alternative method—calling your operator or accessing your personal account—as SMS gateways can experience delays.
Is it possible to disable the service if the SIM card is blocked?
If your SIM card is blocked for non-payment, you can still call the operator from another phone, providing the owner's number and answering the security question. In this case, canceling paid subscriptions is a priority to prevent the debt from accruing. You can also access your account via WiFi (if accessible without authorization) or a computer.
Does the operator charge a fee for refunds?
When refunding a subscription purchased in error, there is generally no fee. The full amount is refunded. However, if you used the service for multiple days, the operator may retain the cost of the actual traffic consumed for the first day and refund the remaining amount.
How to distinguish official WiFi from fake?
Official metro networks have standard names (for example, Moscow_WiFi, MT_Free). Fake access points may have similar names, but with typos or extra characters. Never enter card information on authorization pages that require a CVV code—to pay by phone, just the number and the code sent via SMS are sufficient.
Do these methods work for other cities?
Yes, the WAP billing and SMS subscription mechanisms are unified. Instructions for sending stop words (STOP) and contacting the operator apply to WiFi networks in the metro in St. Petersburg, Kazan, Novosibirsk, and other cities where infrastructure is provided by similar providers.