Who's Connected to My MGTS Wi-Fi: 5 Ways to Check and Disable Other Devices

Have you noticed that the internet is MGTS Is your work slower than usual? Videos are lagging, pages are taking longer to load, and your internet speed is speedtest.net is falling significantly? One of the possible reasons is foreign devicesconnected to your Wi-Fi network. Even if you've never shared your password with your neighbors, it could have been hacked or guessed. In this article, we'll look at how check the list of connected gadgets to the MGTS router, identify unknown devices and completely block their access — without calls to support and complex settings.

The problem of Wi-Fi "leakage" is especially relevant for MGTS subscribers, since the provider often installs routers with factory security settings (For example, GPON ONT or Keenetic), where the default password may be weak. Furthermore, many users do not change the default login details for the admin panel (admin/admin), which makes things easier for attackers. We'll show you how to do it yourself, without the help of specialists. protect your network in 10–15 minutes.

1. How to find out if strangers are connected to your Wi-Fi

Before checking the list of devices, make sure that the problem is really in the traffic thieves. Here 5 signsthat other people's gadgets are connected to your network:

• 📉 A sharp drop in speed — especially in the evening, when neighbors are actively using the Internet.
• 🔄 The router reboots frequently or "freezes" - this may occur due to channel overload.
• 📱 Unknown devices on the network - if you see gadgets with unfamiliar names in your router settings (for example, Android-1234 or iPhone-5678).
• 💻 Network activity at night — the indicators on the router blink when everyone in the household is asleep.
• 🔒 Strange notifications — for example, about connecting a new device (if the router supports this function).

If at least two or three of the items on the list sound familiar, it's worth checking the list of connected devices. But first, make sure the problem isn't with the router itself or your MGTS plan. For example, the slowdown may be due to technical work provider - check this on official website (section "Information about works").

2. Methods for checking devices connected to MGTS Wi-Fi

There are several ways to see who's using your internet. Choose the one that's most convenient for you:

2.1. Via the router's web interface (the most reliable method)

This method works for all router models, which are established by MGTS: GPON ONT, Keenetic, D-Link, ZTE and others. The instructions are universal, but the menu paths may differ slightly.

Open your browser and enter the router's IP address (usually 192.168.1.1 or 192.168.0.1)

Enter your login and password (default) admin/admin, if you haven't changed it)

Go to the section DHCP → DHCP Clients or Wireless Network → Statistics

View a list of connected devices with IP, MAC address, and hostname.

Compare with your gadgets - unknown MAC addresses mean unauthorized connections-->

If you don't know your router's IP address, find it like this:

• 🪟 On Windows: open Command line (Win + R → enter cmd) and run the command:

  ipconfig | findstr "Default Gateway"

  The address next to "Default Gateway" is your router's IP.

• 🍎 On MacOS: open Terminal and enter:

  netstat -nr | grep default

• 📱 On Android/iOS: use apps like Fing or WiFi Analyzer (we will talk about them below).

Attention! If you have never changed your router admin panel password, do so immediately after checking. Standard combinations (admin/admin, user/user) are known to hackers and make it easy to hack a network.

2.2. Via the MGTS mobile app

MGTS subscribers can use the official application My MGTS (available for Android And iOS). It allows you to not only pay for services but also manage some router settings. Here's how to check connected devices:

1. Open the application and log in.
2. Go to the section "Internet" → "My Wi-Fi Network".
3. Click on Connected Devices.
4. The system will display a list of gadgets with their names (if configured) and MAC addresses.

The downside of this method is that not all MGTS routers support this feature via the app. If there's no such section, use the web interface or specialized utilities.

2.3. Using third-party applications (Fing, WiFi Analyzer)

If you find it difficult to access your router settings, use free network scanning apps:

• 🔍 Fing (Android/iOS) — shows all devices on the network, their MAC addresses, manufacturers, and even vulnerabilities.
• 📊 WiFi Analyzer (Android) — visualizes channel load and a list of connected devices.
• 🖥️ Angry IP Scanner (Windows/Mac/Linux) — scans the local network and provides IP/MAC addresses.

Example of working with Fing:

1. Download the application and open it.
2. Click "Scan" — the program will find all devices on your network.
3. Compare the list with your devices. Unknown MAC addresses are cause for concern.

Warning! Some applications (eg. Fing) may request access to your location or contacts. This isn't necessary for network scanning—disable unnecessary permissions.

2.4. Via the command line (for advanced users)

If you prefer to work without a graphical interface, you can use the command line. This method is suitable for Windows, MacOS And Linux.

For Windows:

1. Open Command line (Win + R → cmd).
2. Enter the command:

   arp -a

   It will display an ARP table with IP and MAC addresses of all devices on the local network.

3. Compare addresses with your gadgets.

For MacOS/Linux:

1. Open Terminal.
2. Enter:

   arp -n

This method is less convenient than the web interface or applications, but it works without additional software.

3. How to identify "friend" and "foe" devices on the network

You've received a list of connected devices—what's next? You need to separate your devices from other devices. Here's how:

3.1 Checking by MAC address

MAC address (Media Access Control) is a unique identifier for a network device. It appears as a set of six pairs of characters separated by colons or dashes, for example: 00:1A:2B:3C:4D:5E or 00-1A-2B-3C-4D-5E.

To find the MAC addresses of your devices:

• 📱 Android: Settings → About phone → General information → Wi-Fi MAC address.
• 🍎 iPhone/iPad: Settings → General → About → Wi-Fi Address.
• 💻 Windows: open Command line and enter:

  ipconfig /all | findstr "Physical Address"

• 🖥️ MacOS: System Preferences → Network → Advanced → Ethernet/Wi-Fi → MAC Address.

Compare the MAC addresses from your router settings with those of your devices. Those that don't match... strangers.

3.2. Checking by device name

Many gadgets are displayed online under their own names, for example:

• iPhone-FirstNameLastName
• DESKTOP-ABC123 (Windows computer)
• Samsung-Galaxy-S21

If you see an unfamiliar name (for example, Xiaomi_1234 or Android-5678), it could be someone else's device. However, some devices are displayed as Unknown or with a set of numbers - in this case, use the MAC address as a guide.

3.3. Check by manufacturer

The first three pairs of characters in a MAC address indicate the device manufacturer. For example:

• 00:1A:79 — Samsung
• 3C:5A:B4 — Google (Pixel, Nest)
• B8:27:EB — Raspberry Pi

A complete list of manufacturers can be found on the website MAC VendorsIf you have a device from Xiaomi, and you don’t have gadgets of this brand, this is a reason to be wary.

How do attackers disguise their devices?

Some Wi-Fi hacking programs (for example, Wifite or Aircrack-ng) allow you to spoof the MAC address and device name, imitating legitimate devices. For example, a hacker can make their laptop appear as iPhone-YourNameIn this case, the only solution is to completely change your password and enable additional security measures (see section 5).

4. How to Block Other People's Devices: 3 Working Methods

Have you found any unwanted gadgets on your network? It's time to disable them. Here 3 ways, from the simplest to the most reliable:

4.1. Changing your Wi-Fi password (the fastest way)

If you want instantly turn off all strangers, just change your Wi-Fi password. To do this:

1. Go to the router's web interface (read how to do this in Section 2.1).
2. Go to the section Wireless Network → Security (or Wi-Fi → Security Settings).
3. In the field Password (or Key) enter a new complex password.
4. Save the settings and reboot the router.

Password recommendations:

• 🔐 Length not less than 12 characters.
• 🅰️ Use letters different registers, numbers and symbols (!@#$%).
• 🚫 Do not use personal information (date of birth, pet's name).
• 🔄 Change your password every 3-6 months.

Attention! After changing your password, all your devices will also be disconnected from Wi-Fi. Have the new password ready so you can quickly reconnect.

4.2. MAC address blocking (filtering)

If you want allow connection only to your devices, set up MAC address filtering. This is a more secure method than simply changing your password.

Instructions for MGTS routers:

1. Log into your router's web interface.
2. Find the section Wireless Network → MAC Filter (or Wi-Fi → MAC Filtering).
3. Turn on filtering and select the mode "Allow only specified" (or "Allow").
4. Add the MAC addresses of your devices (see Section 3.1).
5. Save the settings and reboot the router.

Advantages of the method:

• ✅ Even if someone finds out the password, they won’t be able to connect.
• ✅ Suitable for offices or homes with a large number of devices.

Flaws:

• ❌ If you buy a new gadget, you will have to add its MAC address to the list.
• ❌ Does not protect against MAC address spoofing (see spoiler above).

4.3. Disabling DHCP and manually binding IP

This method is for advanced usersThis involves disabling automatic IP address distribution and manually assigning them only to your own devices.

Instructions:

1. Go to your router settings.
2. Go to LAN → DHCP server.
3. Disable DHCP server (Disable).
4. In the section LAN → ARP Binding (or IP-MAC binding) add bindings for your devices.
5. Save the settings and reboot the router.

Attention! After disabling DHCP, you'll have to manually enter IP addresses, gateway, and DNS on each device. This is inconvenient for home use, but it provides maximum network security.

5. Additional security measures for MGTS Wi-Fi

Even after blocking other people's devices it's worth it strengthen network securityTo prevent further hacks, here's what you can do:

5.1. Changing the login and password for the router admin panel

Many MGTS routers have standard login details for the admin panel: admin/admin or user/userThey definitely need to be changed:

1. Go to your router settings.
2. Go to System → Password (or Administration → Password).
3. Create a new login and a complex password (not the same as your Wi-Fi password!).
4. Save the changes.

Why is this important? If an attacker gains access to the admin panel, they will be able to not only connect to your Wi-Fi, but also reconfigure the router (for example, opening ports for attacks or changing DNS).

5.2. Updating the router firmware

Outdated firmware may contain vulnerabilities, which hackers use. Check the software's current status:

1. Go to your router settings.
2. Find the section System → Firmware Update (or Administration → Firmware Upgrade).
3. If there is a new version, please update it.

Attention! Do not interrupt the update process, as this may damage your router. If you have GPON ONT from MGTS, it is better to wait for an automatic update from the provider.

5.3. Disabling WPS

WPS (Wi-Fi Protected Setup) is a feature for quickly connecting devices using a PIN code. It's convenient, but extremely unsafe, since the PIN can be guessed in a few hours.

How to disable WPS:

1. Go to your router settings.
2. Go to Wireless Network → WPS.
3. Turn off the feature (Disable).

5.4. Enabling the guest network (if you need access for friends)

If you occasionally share Wi-Fi with guests but don't want to risk your main network, set up guest access:

1. Find the section in your router settings Guest network (or Guest Network).
2. Enable it and set a separate password.
3. Limit speed and access to local resources (such as printers or network drives).

This way, guests will be able to use the internet, but won't be able to connect to your main devices.

5.5. Firewall settings (for advanced users)

If your router supports firewall, enable it and set up the rules:

• 🛡️ Block incoming connections from outside.
• 🔍 Enable logging of connection attempts.
• 🚫 Disable access to the admin panel from the external network.

These measures will make your network virtually impenetrable to most attacks.

6. What to do if nothing helps

You've changed your password, set up MAC filtering, and updated your firmware, but are still seeing unauthorized devices? Possible causes and solutions:

If you suspect that your router is compromised (for example, its settings are changing on their own), It's better to replace it.Please contact MGTS support by phone. 8 (495) 636-0-636 and request a hardware check. They may provide you with a new router with updated firmware.

Attention! If you rent a router from MGTS, replacing the equipment yourself may cause connection issues. Check the terms in your personal account or with your operator.

7. How to prevent Wi-Fi hacking in the future

To avoid encountering unwanted connections again, follow these rules:

• 🔑 Change your Wi-Fi password every 3-6 months — even if there are no signs of hacking.
• 🔍 Check the list of devices once a month — it will take 2–3 minutes.
• 📱 Turn off Wi-Fi on your routerwhen you are leaving for a long time (for example, on vacation).
• 🛡️ Use a VPN on important devices (for example, on a smartphone or laptop) to protect traffic even within your network.
• 📡 Update your router firmware when new versions appear.

If you have smart home (cameras, light bulbs, sockets), allocate for them separate network or VLAN. This will protect core devices even if IoT gadgets are compromised.

FAQ: Frequently asked questions about MGTS Wi-Fi security

Is it possible to find out who exactly is connected to my Wi-Fi (for example, neighbors or hackers)?

Unfortunately, accurately determine the identity It's impossible to find the device by MAC address or name. You can see the gadget model (for example, Xiaomi or Samsung), but not the owner's name. If you suspect a specific person (for example, a neighbor), you can:

1. Change the password and see if the device returns.
2. Turn off Wi-Fi for a while and see if the extraneous gadget disappears from the list.
3. Contact the police if there is evidence of targeted hacking (for example, an attempt to access personal data).

However, in most cases it is quite simple block the device and strengthen network security.

What happens if I block someone else's device and it turns out to be important (for example, a security camera)?

If you accidentally lock your device, simply:

1. Go to your router settings.
2. Remove the blocked MAC address from the blacklist (or add it to the whitelist if you use filtering).
3. Reboot your router.

To avoid such situations, start a table with the MAC addresses of all your devices (see section 3.1).

Can unauthorized devices on my network steal personal data?

Theoretically Yes, If:

• You are using insecure protocols (for example, FTP without encryption).
• There is one in your network vulnerable devices (old printers, IP cameras with factory passwords).
• The attacker connected specifically for traffic interception (for example, through MITM attack).

To protect yourself:

• Use HTTPS (not HTTP) on all sites.
• Set up guest network for unreliable devices.
• Install antivirus on computers and smartphones.

Is it true that hiding your SSID (network name) protects against hacking?

Hiding SSID (Hide SSID) does not protect from experienced hackers. Your network can still be detected using specialized programs (for example, Airodump-ng). However, this may:

• ✅ Deter random "thieves" (for example, neighbors who are looking for open networks).
• ✅ Reduce the load on the router (fewer connection requests).

If you decide to hide the SSID, keep in mind that connecting to such a network will be slightly more difficult (you will have to enter the network name manually).

MGTS is offering to replace my router with a new model. Should I take it?