Connecting a TV Xiaomi Connecting to a wireless network seems like a simple task, but in practice, users encounter a host of issues. Sometimes the keyboard doesn't appear on the screen, sometimes the password isn't accepted, sometimes the TV persistently asks you to re-enter your data. This is especially difficult for those using a remote control without a full QWERTY keyboard or is faced with authentication error due to incompatibility of Wi-Fi standards (for example, when trying to connect to a 5 GHz network on older Xiaomi TV models).
In this article, we'll cover all the current methods for entering Wi-Fi passwords on TVs. Xiaomi Mi TV 4/4A/4S/5/5X, Redmi Smart TV and other series—from the standard method via the settings menu to alternative solutions using a smartphone or a physical keyboard. We'll also explain why the TV might not accept the correct password and how to fix it without a factory reset.
1. Standard method: entering the password through the TV menu
This is the most obvious method, but it requires patience—especially if you have a long password with mixed-case characters. Here's how:
- Turn on the TV and press the button
Settings(gear) on the remote control Xiaomi. - Go to the section
Network and Internet → Wi-Fi. - Select your network from the list of available ones. If it's not there, check if SSID sharing is enabled on your router.
- A virtual keyboard will appear on the screen. Use
arrowson the remote control for navigation and a buttonOKto select symbols.
⚠️ Attention: On models Xiaomi Mi TV 4A (2018–2020): When entering a password, there may be a delay between pressing a button and the symbol appearing on the screen. Do not press the buttons again—wait 1–2 seconds.
Make sure the router is turned on and distributing Wi-Fi|
Check if the "Hide SSID" mode is enabled on your router|
Make sure that the TV is within the network coverage area (no further than 10 meters from the router)|
Disable VPN on your TV (if configured previously) -->
If an error appears after entering the password "Unable to connect to the network", try:
- 🔄 Reboot the router (turn off power for 30 seconds).
- 📶 Change the Wi-Fi channel in the router settings (for example, from automatic to fixed channel 6).
- 🔒 Make sure the password is entered in the correct case. (on the virtual keyboard Xiaomi TV enabled by default
Caps Lock).
2. Alternative method: connecting via the Mi Remote app
If entering the password via the remote control is inconvenient, you can use the official app Mi Remote (available for Android And iOS). This method is suitable for all models. Xiaomi TV, released after 2019.
Instructions:
- Download and install Mi Remote from App Store or Google Play.
- Connect your smartphone to the same Wi-Fi network you want to connect your TV to (or use mobile Internet).
- Launch the application, select
Add device → TV → Xiaomi. - Follow the instructions on your smartphone screen to pair with your TV (you will need to confirm the code on your TV).
- Once connected, an option will appear in the application
Network management- select it and enter the Wi-Fi password using your smartphone's keyboard.
⚠️ Attention: On some firmware versions Xiaomi TV after connecting via Mi Remote Time synchronization may be out of sync. To fix this, go to Settings → System → Date & Time and turn on the option Auto-update.
3. Connecting via USB keyboard or mouse
Few people know, but televisions Xiaomi support connection of peripheral devices via USB portThis significantly speeds up password entry, especially if it is complex.
How does this work:
- 🖥️ Connect USB keyboard or mouse to the TV (the port is usually located on the back panel).
- 🔑 Go to Wi-Fi settings as described in the first method.
- 🎹 When the keyboard appears on the screen, simply enter the password using the physical keyboard.
Compatible devices:
| Device type | Xiaomi TV support | Notes |
|---|---|---|
| Wired USB keyboard | Yes (all models) | It is better to use keyboards with a connector USB-A |
| Wireless keyboard (2.4 GHz) | Yes (USB dongle required) | May conflict with Wi-Fi on the 2.4 GHz channel |
| Bluetooth keyboard | Yes (2021+ models) | Pre-pairing is required Settings → Bluetooth |
| USB mouse | Yes (all models) | Allows faster menu navigation |
⚠️ Attention: On TVs Xiaomi Mi TV 4S (2018) An error may occur when connecting USB devices "Unknown device"In this case, updating the firmware to version will help. MIUI TV 3.0+.
Through the TV menu|
Mi Remote app|
USB keyboard|
Another way-->
4. Troubleshooting connection issues
If the TV Xiaomi If you can't connect to Wi-Fi even after entering the correct password, the reasons may be as follows:
- 📡 Incompatibility of Wi-Fi standards: televisions Xiaomi Mi TV 4A (2018) do not support networks
5 GHzSwitch the router to2.4 GHzor create a separate network for the old standard. - 🔐 Incorrect encryption type: Xiaomi TV does not work with legacy protocols
WEPorTKIPIn the router settings, selectWPA2-PSK (AES). - 🔄 IP address conflict: If the router distributes IP manually, the TV may not receive an address. Turn on
DHCPin the router settings.
🛠 Troubleshooting:
- Check if other devices (smartphone, laptop) are connected to this network.
- Go to your router settings (usually at
192.168.1.1) and look at the list of connected devices to see if your TV is there. - If the TV is listed but the internet is not working, check your settings.
DNS(try to specify8.8.8.8manually).
What should I do if my TV freezes when connected to Wi-Fi?
This is a typical problem with firmware. MIUI TV 2.0–2.5. Solution:
1. Unplug the TV for 5 minutes.
2. Press and hold the button Power on the remote control for 10 seconds to reset the cache.
3. Try connecting again.
If it doesn't help, you need to reflash it USB Recovery.
5. Reset network settings on Xiaomi TV
If none of these methods help, your last option is to reset your TV's network settings. This will delete all saved Wi-Fi networks and restore the connection settings to factory defaults.
How to reset:
- Go to
Settings → System → Reset and restore. - Select
Reset network settings(do not confuse with a full reset!). - Confirm the action by entering the PIN code (by default
0000or1234). - After rebooting, try connecting to Wi-Fi again.
⚠️ Attention: On models Redmi Smart TV X (2022+) Resetting network settings also deletes account data Mi AccountTo avoid re-authorization, link the TV to your account before resetting Settings → Account and Security.
6. Updating the firmware to fix Wi-Fi errors
Many Wi-Fi connection issues on TVs Xiaomi are resolved by updating the software. For example, in the firmware MIUI TV 3.2.1 The error with the endless password request when connecting to networks with was fixed WPA3.
How to update firmware:
- 📥 Automatically: go to
Settings → About TV → System Updateand pressCheck for updates. - 🖥️ Manually via USB:
- Download the latest firmware for your model from Xiaomi's official website.
- Unzip the ZIP archive and copy the file
update.zipto a flash drive (formatFAT32). - Connect the flash drive to the TV and select
Update via USBin the updates menu.
- Press the button on the router
WPS(usually it is located on the back panel). - On your TV, go to
Settings → Wi-Fi. - Select an option
Connecting via WPS(may be calledFast connection). - Wait for the process to complete (usually takes 1-2 minutes).
- The network operates in the range
5 GHz, and your model Xiaomi TV supports only2.4 GHz(relevant for Mi TV 4A (2018–2019). - The mode is enabled in the router settings
Hide SSID- turn it off. - The Wi-Fi channel is set to
12–14(These channels are banned in some countries). Try the channel6or11. - Use Mi Remote app on a smartphone.
- Connect USB keyboard and manage the menu with its help.
- If the TV supports
HDMI-CEC, you can use the remote control from another device (for example, Xbox or Blu-ray player). - Make sure the keyboard on the screen is in the correct case (press
Shifton the virtual keyboard). - Change the encryption type on your router
WPA3onWPA2-PSK. - Restart your router and TV.
- If the password contains special characters (
!, @, #), try to temporarily change it to a simple one (for example,12345678) for verification. - Check with the administration for the network name and password.
- If the network requires authorization through a captive portal, connect the TV through
Ethernet(if there is a port) or use hotspot from a smartphone. - For networks with
MAC filteringAsk your provider to add your TV's MAC address (you can find it inSettings → About TV → Status). - Roll back to the previous firmware version via
USB Recovery. - Reset your TV to factory settings (
Settings → Reset and restore → Hard reset). - Contact support Xiaomi indicating the TV model and firmware version.
🔍 How to find out the current firmware version:
Go to Settings → About TV → MIUI TV versionIf the version is older 3.0, it is recommended to update.
7. Connecting via WPS (for supported models)
If your router supports the technology WPS (Wi-Fi Protected Setup), you can connect your TV Xiaomi without entering a password. This method works on models Mi TV 5 Pro, Mi TV Q1 and newer.
Instructions:
⚠️ Attention: Some providers (eg Rostelecom or Beeline) disable WPS by default for security reasons. To enable this feature, go to the router's web interface and activate WPS in the section Wireless network.
Frequently Asked Questions
🔹 Why can't my Xiaomi TV detect my Wi-Fi network?
There are several reasons:
🔹 Is it possible to connect Xiaomi TV to Wi-Fi without a remote?
Yes, there are three ways:
🔹 The TV says "Incorrect password," but I'm entering it correctly. What should I do?
Try the following:
🔹 How do I connect my Xiaomi TV to Wi-Fi if I don't have access to a router (for example, in a hotel)?
In this case:
🔹 After updating my firmware, my TV stopped connecting to Wi-Fi. What should I do?
This is a known issue with firmware. MIUI TV 3.1–3.3Solutions:
📌 Important: Before rolling back the firmware, make a backup copy of the settings in Settings → System → Backup.