Televisions LG Smart TV 2019 release (series UK6x, UM7x, SM8x, SM9x and others) support internet connection via Wi-Fi, but the process isn't always smooth. Users often encounter problems with the wireless network not turning on automatically, not appearing in the list of available networks, or constantly disconnecting. In this article, we'll look at all the ways to activate Wi-Fi on LG Smart TV 2019 — from basic settings to solving hidden problems with firmware or router.
It is important to understand that the menu interface and the layout of the items may differ slightly depending on the specific model and version. webOSHowever, the general connection logic remains the same. If your TV previously connected to the network, but now the Wi-Fi "disappears," the problem may lie not in the TV settings, but with your router or ISP. We'll cover these nuances as well.
1. Basic method: turning on Wi-Fi through the settings menu
The most obvious method is to activate the wireless network through the standard menu. This method is suitable if Wi-Fi on the TV has never been configured or has been reset to factory settings.
To turn on Wi-Fi:
- Take the remote control and press the button
Settings(gear or house icon). - Go to the section
All Settings → Network → Connect to a Wi-Fi network. - Select an item
Turn on Wi-Fi(the slider should turn green or blue). - Find your network in the list of available networks and enter the password.
If the network list is empty or the TV does not respond to commands, check:
- 🔌 Is the remote connected to the TV (on some models it takes a couple of seconds to sync after replacing the batteries).
- 📶 Does Wi-Fi work on other devices (smartphone, laptop)? If not, the problem is with the router.
- 🔄 Is the router in the offline mode?
802.11r(Fast Roaming) - some TVs LG he is not supported.
☑️ Preparing for Wi-Fi connection
If an error appears after entering the password "Unable to connect to the network", try specifying the network parameters manually:
- In the connection menu, select
Other networks → Add network manually. - Enter SSID (network name), security type (
WPA2-PSKorWPA3) and password. - For the parameter
IP settingsselectAuto (DHCP).
2. Alternative method: WPS button on the router
If the TV does not see the network or constantly asks for a password, you can connect via WPS (Wi-Fi Protected Setup). This method only works if your router supports WPS and the feature is enabled.
Instructions:
- On the remote control LG go to
Settings → Network → Wi-Fi connection. - Select
WPS (push-button). - Press the physical button within 2 minutes
WPSon the router body (usually it is labeled or blinks after pressing). - Wait for the message
"Connected"on the TV screen.
The advantage of this method is that you don't have to enter a password manually. However, WPS has its drawbacks:
- ⚠️ Not all routers support WPS (especially new models with
WPA3). - ⏳ Connection time is limited (usually 120 seconds).
- 🔒 This method is considered less secure than manually entering a password.
What to do if the WPS button does not work?
If the router does not respond to WPS, check:
- Is the function enabled in the router's web interface (Wi-Fi or Security section).
- Is your antivirus or firewall blocking the connection process?
- Does your TV support WPS (on some models) LG 2019 (this option is hidden).
If WPS doesn't work, return to manual connection or check your router settings. Sometimes changing the Wi-Fi channel from automatic to fixed (for example, 6 or 11 in the 2.4 GHz range).
3. Reset the network and reboot the TV
If Wi-Fi was working previously but now refuses to connect, the issue may be with the network settings cache. A reset will help.
How to reset network settings:
- Open
Settings → All settings → General → Reset. - Select
Reset network settings(do not confuse with a full reset!). - Confirm the action and wait for the TV to reboot.
- Try connecting to Wi-Fi again from scratch.
If resetting doesn't help, do full reboot TV:
- 🔌 Unplug the power from the outlet for 1-2 minutes.
- 🔄 Press and hold the power button on the TV case (if available) for 10 seconds.
- 📺 Plug it back in and turn on the TV.
If the problem persists, check:
- 📡 Is the TV too far from the router (the optimal distance is up to 10 meters without obstacles).
- 🛡️ Is your antivirus or parental controls blocking the connection on your router?
- 🔄 Is Wi-Fi "guest mode" enabled on your router (some TVs do not support it).
4. Updating the firmware to fix Wi-Fi errors
On TVs LG Smart TV 2019 Wi-Fi problems are often related to outdated firmware. Manufacturers regularly release updates that fix connection issues, especially for models based on webOS 4.5–5.0.
How to update software:
- Go to
Settings → All settings → General → Software update. - Select
Check for updates. - If a new version is available, confirm the installation.
- Do not turn off the TV during the process (it will take 5-15 minutes).
If automatic update does not work:
- 💻 Download the firmware from official LG website (Please indicate the exact TV model).
- 📁 Save the file to your flash drive in the following format:
FAT32. - 📺 Connect the flash drive to the TV and select
Update from USB.
After update:
- ✅ Check your Wi-Fi connection.
- ⚙️ Reset network settings (see section 3).
- 🔄 Reboot your router.
⚠️ Warning: If your TV turns off or freezes during the update, you may need to restore it through a service center. Do not use unofficial firmware!
5. Checking router settings for compatibility with LG Smart TV
Sometimes the problem lies not with the TV, but with the router settings. TVs LG 2019 may conflict with:
- 🔐 Passwords that are too complex (use only Latin characters and numbers).
- 📡 Wi-Fi channels higher
13(in some countries they are prohibited). - 🛡️ Features like
Band Steering(automatic switching between 2.4 and 5 GHz).
Recommended router settings for LG Smart TV:
| Parameter | Recommended value | Note |
|---|---|---|
| Wi-Fi mode | 802.11n (2.4 GHz) or 802.11ac (5 GHz) |
Some models LG do not support 802.11ax (Wi-Fi 6). |
| Channel width | 20 MHz (for 2.4 GHz) |
Width 40 MHz may cause interference. |
| Security type | WPA2-PSK (AES) |
WPA3 may not be supported. |
| DNS | 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) |
Helps with problems connecting to servers LG. |
If you are using a dual-band router, try:
- 📶 Disable
5 GHzand leave only2.4 GHz(or vice versa). - 🔄 Rename networks so they don't overlap (e.g.
MyWiFi_2GAndMyWiFi_5G). - 🛡️ Disable
MAC filtering, if it is enabled.
⚠️ Note: Router settings may vary depending on the model and firmware. If you are unsure, do not change any settings related to these.IPv6,VLANorPort Forwarding.
6. Diagnosing hardware problems
If none of the above methods help, there may be a hardware problem. On TVs LG 2019 most often fail:
- 📡 Wi-Fi module (especially after power surges).
- 🔌 Antenna cables inside the case.
- 🔋 Capacitors on the power board (lead to unstable operation of all functions).
How to check:
- Connect your TV to your router via Ethernet cableIf the internet works, the problem is definitely with the Wi-Fi module.
- Try connecting to a different network (for example, from a mobile phone in hotspot mode).
- Check to see if the Wi-Fi indicator on the TV is flashing red or orange (this is a sign of an error).
If hardware failure is confirmed:
- 🔧 Contact the service center LG (Warranty on 2019 models may still be valid).
- 💰 The cost of replacing a Wi-Fi module ranges from 2,000 to 5,000 rubles (depending on the model).
- 🔄 Alternative - use USB Wi-Fi adapter (but not all models LG they are supported).
Is it possible to repair a Wi-Fi module yourself?
DIY repairs are possible if you have experience using a soldering iron and a multimeter. However, the risk of damaging the board is high. It's best to leave this to the professionals.
Before visiting the service:
- 📋 Write down the exact model of your TV (found on the sticker on the back).
- 🔄 Save photos of current errors on the screen.
- 💬 Check with support LG, were there any reviews for your model (for example, for the series SM8600 In 2020, free repairs of Wi-Fi modules were carried out.
7. Common mistakes and their solutions
Let's look at typical error messages and how to fix them:
| Error on the screen | Possible cause | Solution |
|---|---|---|
"Unable to connect to the network" |
Incorrect password or security type | Check your password, change the encryption type to WPA2-PSK |
Network out of range |
Weak signal or interference | Move your router closer or use a repeater |
"IP address not received" |
DHCP issues on router | Set up a static IP manually or reboot your router. |
"Authentication Error" |
MAC address conflict | Disable MAC filtering on your router |
"The DNS server is not responding." |
Problems with the provider or incorrect DNS | Set up DNS 8.8.8.8 manually |
If the error persists:
- 🔄 Try connecting to a different network (for example, a neighbor's or a mobile hotspot).
- 📡 Check if "bridge mode" or other advanced features are enabled on your router.
- 🔧 Reset your router to factory settings (button
Reseton the back panel).
FAQ: Answers to Frequently Asked Questions
My 2019 LG TV can't connect to any Wi-Fi networks. What should I do?
If the list of networks is empty, check:
- Is Wi-Fi enabled in the TV settings (
Settings → Network → Turn on Wi-Fi). - Does Wi-Fi work on other devices (if not, the problem is with the router).
- Is the Wi-Fi module disabled by hardware (some models have a physical switch on the back).
If nothing helps, the module may be faulty - contact the service center.
The TV connects to Wi-Fi, but the internet doesn't work. What's wrong?
The reasons may be the following:
- Problems with your provider (check the internet on other devices).
- Incorrect DNS settings (try specifying
8.8.8.8manually). - Block traffic on the router (disable the firewall or parental controls).
- TV firmware failure (update software).
Is it possible to connect a 2019 LG Smart TV to Wi-Fi without a remote?
Yes, there are several ways:
- Use the app LG TV Plus on your smartphone (connect to your TV via Bluetooth or IR).
- If your TV has control buttons, use them to navigate the menu (usually
Menu,VolumeAndChannel). - Connect your keyboard or mouse via USB (some models support this).
It is impossible to set up Wi-Fi without a remote control or alternative devices.
Which Wi-Fi adapter is compatible with the 2019 LG Smart TV?
Officially LG does not support external Wi-Fi adapters for its TVs. However, some users successfully use:
- Chip adapters
RTL8188EUorRTL8192CU. - Supported devices
Wi-Fi Direct.
Before purchasing, check the compatibility with your model on forums (for example, 4PDA or Reddit).
After updating my firmware, my Wi-Fi stopped working. What should I do?
This is a known issue with some updates for LG Smart TV 2019Solutions:
- Roll back the firmware to the previous version (if you have a backup).
- Reset your TV to factory settings (
Settings → General → Reset). - Contact support LG indicating the model and software version.
If the problem is widespread, the manufacturer usually releases a patch within 1-2 weeks.