Game console PlayStation 4 Provides access to extensive multimedia features that require a stable internet connection. Without activating the wireless module, you won't be able to download system updates, play games from the store, or participate in online competitions. Activating the module is fairly simple, but requires careful entry of passwords and security settings.
Modern routers often operate in two frequency bands, which can be confusing for inexperienced users. The console supports both standards. IEEE 802.11 b/g/n, which provides sufficient speed for most tasks. However, proper configuration of the router and the set-top box itself plays a key role in connection stability.
In this guide, we'll cover every setup step in detail, from enabling the module to troubleshooting common connection errors. You'll learn how to choose the optimal frequency and why manually configuring DNS servers can sometimes improve download speeds.
⚠️ Please note: The menu interface may vary slightly depending on the console's system software version. Sony periodically updates the design and section structure.
Initial activation of the wireless module
The first step after turning on the console or during initial setup is to select a connection type. The system will prompt you to configure an internet connection, and it's important not to skip selecting a wireless connection method. If you skipped this step during initial setup, you can always change the settings in the main menu.
To access the network settings, go to the section Settings on the top panel of the interface. Inside this menu, you should select the item Net, and then click on Set up an Internet connectionThis is where the process of configuring the device's network interfaces begins.
The system will offer two options: using a LAN cable or Wi-Fi. You will need to select the option. Use Wi-FiAfter this, the console will begin scanning the airwaves to find available access points within the antenna's range.
Finding and selecting a home network
After the scan starts, a list of available networks will appear on the screen. They are usually sorted by signal strength, but they may be mixed. Find the name of your home network (SSID) you configured in the router in the list and tap it to begin the pairing process.
If you don't see your network in the list, make sure your router is turned on and SSID Broadcast isn't disabled in its settings. It's also worth checking that the console isn't too far from the signal source, as walls and appliances can significantly weaken the signal.
In some cases, you may need to manually enter the network name if it is hidden. To do this, select the option from the list of available networks. Other and enter the SSID manually, taking care to ensure proper case-intelligibility. This is useful for users who have hidden their access point name for security reasons.
Entering a password and security settings
The most crucial step is entering the security key. The console will ask for your Wi-Fi network password. Be careful when entering characters, as it's easy to make mistakes on the on-screen keyboard, especially if the password is complex and contains special characters.
The system supports various encryption methods, including WPA2-PSK And WPA3If your router is configured to use only the latest WPA3 standard, and the console doesn't see it or can't connect, try temporarily enabling mixed mode or compatibility mode on your router.
After entering the password, the system will attempt to obtain an IP address automatically. Most home networks use the protocol DHCP, which requires no manual intervention. If your router settings are standard, the process will complete successfully in a few seconds.
⚠️ Please note: When using public Wi-Fi in cafes or hotels, you may be required to log in via a browser, which is more difficult to implement on consoles than on smartphones.
Configuring IP and DNS settings
During the setup process, the system will prompt you to select the IP address configuration method. It is recommended to leave the value Automaticallyso that the router automatically assigns the necessary addresses. Manual configuration is only required in specific cases, such as when using a static IP address.
Pay special attention to the DNS settings section. Providers often provide slow DNS servers by default. Replacing them with public addresses, such as 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) can speed up store response and page loading.
To change DNS, select Use the following DNS servers and enter your preferred addresses. This won't increase your maximum bandwidth, but it can reduce the time it takes to find a server when connecting to game worlds.
Why change DNS on PlayStation 4?
Changing DNS servers often helps resolve issues with slow server searches in games, speeds up browser page loading on consoles, and sometimes allows you to bypass simple ISP blocks. This doesn't affect your internet speed, but it does make browsing more responsive.
Connection testing and diagnostics
After entering all parameters, the console will prompt you to test your internet connection. This test checks for an IP address, internet access, and connection speed. The test results will reveal your NAT type, which is critical for online gaming.
The NAT type determines how your console interacts with other players. The ideal is considered to be NAT Type 1 or NAT Type 2If you see Type 3, it indicates strict restrictions that may prevent you from connecting to voice chats or hosting game sessions.
If the test fails, it will show at what stage the error occurred. This could be an incorrect password, a weak signal, or no response from the DNS server. Based on the error code, you can find a specific solution to the problem in the support database.
☑️ Checking a successful connection
Problems with 2.4 GHz and 5 GHz frequencies
Many modern routers operate in two bands. PlayStation 4 (especially the Fat and Slim models) only supports the 2.4 GHz band, while the PS4 Pro It already supports 5 GHz. If you have an older router or a Fat/Slim console model, the 5 GHz network may not be visible.
The 2.4 GHz band has a longer range, but is more susceptible to interference from microwave ovens and neighboring routers. The 5 GHz band offers faster speeds and stability, but is less able to penetrate walls and has a shorter range.
If your console doesn't detect the 5 GHz network, this is normal for base models. In this case, connect to a 2.4 GHz network. If you have a PS4 Pro and want to enjoy higher speeds, make sure your router has 5 GHz enabled and the console is within direct line of sight to the antennas.
| Characteristic | 2.4 GHz band | 5 GHz band |
|---|---|---|
| Transfer speed | Up to 450 Mbps | Up to 1300 Mbps |
| Range of action | High | Average |
| Permeability of walls | Good | Low |
| Susceptibility to interference | High | Low |
Frequently Asked Questions (FAQ)
Why can't my PlayStation 4 see my Wi-Fi network?
This could be due to several reasons: the console is too far from the router, SSID Hidden mode is enabled, or the PS4 model (Fat/Slim) doesn't support the 5 GHz frequency your router operates on. Try moving closer to the router or checking the frequency settings in the router's admin panel.
How to improve Wi-Fi speed on PS4?
To improve speed, try changing your DNS servers to public ones (such as Google DNS), rebooting your router and console, and making sure the console isn't locked in a cabinet. Using a wired connection always yields better results if possible.
Is it possible to share Wi-Fi from a phone to a PlayStation 4?
Yes, you can use your smartphone as a hotspot. However, keep in mind that games are large, and your data can run out quickly unless you have an unlimited data plan. Mobile internet often has a higher ping, which can negatively impact your online gaming experience.
What to do if error NW-31247-8?
This error usually indicates DNS issues. Try going to "Set up an Internet connection" in your network settings, selecting your network, clicking "Advanced options," and changing your DNS settings from automatic to manual, entering the addresses 8.8.8.8 and 8.8.4.4.