How to enable and configure Wi-Fi on an LG TV: instructions for all models

On TVs with webOS 6.0 and later the path may look like this:

⚙️ Settings → Support → Network → Wi-Fi

Step 3. The TV will begin scanning for available networks. Select the name of your Wi-Fi network from the list (SSID). If the network is not in the list, click "Refresh" or "Repeat search".

Step 4. Enter your Wi-Fi password using on-screen keyboardPlease note: the password is case-sensitive! If you forgot your password, look it up on the router sticker or in the router settings.

Step 5. After successful connection, a message will appear "Connected to the Internet"The TV will automatically check the connection and offer to update the firmware (if a new version is available).

Make sure the router is turned on and distributing Wi-Fi|

Check if your password is correct (case sensitive!)|

Disable VPN on your router (if used)|

Restart your TV if the network is not found|-->

⚠️ Attention: On TVs LG With webOS 5.0 and later (models before 2020) may not support modern encryption standards such as WPA3If your router uses WPA3, temporarily switch it to WPA2-PSK in security settings.

3. Alternative ways to connect to Wi-Fi

If the standard method doesn't work, try one of these options. They're especially useful for older models or when the TV doesn't detect the network.

Method 1: Connecting via WPS (Wi-Fi Protected Setup)

Function WPS Allows you to connect to the router without entering a password—just press a button on the router. Only works if your router supports WPS. (usually there is a button with the inscription WPS or the 🔄 icon).

Instructions:

1. On your TV, go to Settings → Network → Wi-Fi → Connect via WPS.
2. Click "Start connection" (the TV will start searching for the router).
3. For 2 minutes press the button WPS on the router.
4. Wait for the message "Connected" on the TV screen.

❌ WPS not working? Make sure that the function is activated in the router settings (section Wireless → WPS Settings). Some providers disable it by default for security reasons.

Method 2: Connect via a mobile hotspot

If your primary Wi-Fi isn't working, you can temporarily share your internet connection from your smartphone. This will help you determine whether the issue is with your TV or your home network.

How to enable hotspot on Android/iOS:

• 📱 Android: Settings → Network & Internet → Hotspot & Tethering → Mobile Hotspot.
• 🍎 iPhone: Settings → Cellular → Personal Hotspot (or Settings → Tethering).

Connecting a TV:

1. On the TV, select the smartphone network (usually the model name, for example iPhone-123).
2. Enter the password from the phone screen.
3. If the Internet works, the problem is in the main router.

⚠️ Attention: Mobile internet can be slower than home Wi-Fi, especially when watching videos in 4KUse this method for diagnostic or short-term access purposes only.

Method 3: Connecting via Ethernet (if Wi-Fi doesn't work)

If your TV refuses to connect to Wi-Fi, but it has a port LAN (Ethernet), use a cable. This will ensure a stable connection without lag.

What you will need:

• 🔌 Cable Ethernet (CAT5e or higher).
• 📡 Free port LAN on the router.

How to connect:

1. Connect the TV and the router with a cable.
2. On TV, go to Settings → Network → Cable connection.
3. Select Auto (DHCP) — The IP address will be assigned automatically.

✅ Pros: Maximum speed and stability.

❌ Cons: The wire may get in the way if the TV is hung on the wall.

4. Solving common Wi-Fi problems on LG TV

Even after a proper connection, errors may still occur. Let's look at the most common ones and how to fix them.

Problem 1: The TV can't find a Wi-Fi network

Possible causes and solutions:

• 📶 Network hidden: If the option is activated in the router settings Hide SSID, the TV won't see it in the list. Enter the network name manually in the section Other networks.
• 🔄 Incompatible Wi-Fi standard: Old models LG (until 2019) do not support Wi-Fi 6Switch the router to the mode 802.11n/ac.
• 🔌 TV Wi-Fi module malfunction: If the TV does not find not a single one Network - the Wi-Fi module may be faulty. In this case, only a service center can help.

Problem 2: Incorrect password or authentication error

What to do:

1. Make sure you are entering your password in the correct keyboard layout.
2. Check if the filter is enabled on your router. MAC addresses (can be disabled in the router settings).
3. If the password is definitely correct, but the error persists, reset the network settings on the TV:

   Settings → Network → Reset network settings

Problem 3: Connected but no internet access

Reasons and solutions:

• 🌐 Problems with the provider: Check the internet on other devices. If there's no connection anywhere, reboot your router or call your provider's support team.
• 🔧 Incorrect IP settings: On your TV, go to Network Settings → Advanced and select Obtain an IP address automatically (DHCP).
• 🛡️ Traffic blocking: Some providers block access to streaming services. Try changing them. DNS on TV in public (for example, 8.8.8.8 And 8.8.4.4 from Google).

Problem 4: Constant connection drops

If there is Wi-Fi on the TV LG It connects and then disappears - a weak signal or interference is to blame. What to do:

✅ Move the router closer to the TV or vice versa - the TV is closer to the router. The optimal distance is 5-7 meters without obstacles.

✅ Change Wi-Fi channel on the router. By default, many routers operate on congested channels (for example, 6 or 11). Go to the router settings and select the channel manually (we recommend 1, 6 or 11 For 2.4 GHz).

✅ Turn off Wi-Fi power saving on TV:

Settings → General → Power Saving → Wi-Fi Power Saving Mode → Off

✅ Use dual-band Wi-Fi (5 GHz). If your router supports 5 GHz, connect your TV to this network - it is less susceptible to interference, but has a smaller coverage area.

5. Optimize Wi-Fi for stable video streaming

If you are planning to watch movies in 4K or play cloud games (GeForce NOW, Xbox Cloud Gaming), a regular Wi-Fi connection may not be enough. Here's how to improve performance:

🔹 Use the 5 GHz band. It's less congested and provides higher speeds, but has a shorter range. It's ideal for TVs located near the router.

🔹 Enable QoS on your router. Function Quality of Service allows you to prioritize your TV's traffic. Configure it so that streaming services (Netflix, YouTube) had the highest priority.

🔹 Update your TV firmware. Log in to:

Settings → Support → Software Update → Check for updates

🔹 Disable background apps. Close unnecessary programs that may consume traffic:

Settings → All settings → General → Application manager

6. Configuring your router for best performance with LG TV

Sometimes the problem isn't with the TV, but with incorrect router settings. Here are the key parameters to check:

1. Wi-Fi operating mode

Make sure the router is working properly mixed mode (802.11b/g/n/ac), if you have an older model LG. For new TVs (webOS 6.0+) can be turned on Wi-Fi 6 (802.11ax), but only if the router supports it.

2. Channel and channel width

For the range 2.4 GHz select a channel 1, 6 or 11 (they do not intersect). Set the channel width to 20 MHz - this will reduce interference.

For 5 GHz use channel width 40 MHz or 80 MHz (if your TV supports 802.11ac).

3. Transmission power

Find the parameter in the router settings Transmission power (Transmit Power) and install it on 100%This will strengthen the signal, but may increase power consumption.

4. Disabling IPv6 (if there are problems)

Some models LG work poorly with IPv6. Try disabling it in the router settings (section LAN → IPv6).

⚠️ Attention: Router settings may vary depending on the model and firmware. For exact parameters, please refer to your router's manual or the manufacturer's website.

7. What to do if nothing helps?

If you've tried all the methods, but the Wi-Fi on your TV LG If it still doesn't work, there might be a hardware issue. Here's what you can do:

🔧 Reset your TV to factory settings. This will delete all user data, but often helps with software glitches:

Settings → General → Reset settings → Reset all settings

🔧 Check your TV's Wi-Fi module. If the TV does not find not a single one network, even a mobile hotspot—the wireless adapter may be faulty. In this case, repair at a service center will only help.

🔧 Use an external Wi-Fi adapter. Some models LG (For example, 43UN7300) support connecting USB Wi-Fi adapters. Buy an adapter with a chipset Realtek RTL8188 or RTL8812 - they are compatible with webOS.

🔧 Contact support LGIf your TV is under warranty, do not attempt to disassemble it yourself! Contact official support:

• 📞 Phone: 8 800 200 7373 (free within the Russian Federation).
• 🌍 Website: lg.com/ru/support (chat or contact via form).

Settings → Support → About TV → TV Info