How to see how many users are connected to my Keenetic Wi-Fi: all methods

Have you noticed your internet has slowed down, or just want to monitor who's using your Wi-Fi? With routers Keenetic (including models Giga, Hero, Viva And LiteThere are several ways to check the list of connected devices, from simply viewing them in a browser to advanced methods using the command line. In this article, we'll cover all the current methods, including those that work even if someone is hiding their device by changing its MAC address.

It is important to understand that the number of connected gadgets affects not only the speed of the Internet, but also network securityThird-party devices can not only "steal" traffic but also intercept data or distribute malware. Therefore, regularly checking the client list is a good habit for any router owner.

If you've never accessed your router settings before, don't worry: we'll explain every step in detail, including how to access the control panel and decipher technical terms. And for experienced users, we've prepared methods using Telnet and log analysis.

📊 How often do you check the devices connected to your Wi-Fi?
Once a week
Once a month
Only when the internet is slow
Never checked
Another option

1. Viewing via the Keenetic web interface (the easiest way)

The web interface is the router's primary management tool, accessible through any browser. To view a list of connected devices:

  1. Open your browser (Chrome, Firefox, Edge) and enter in the address bar 192.168.1.1 or my.keenetic.netIf the address doesn't work, check the sticker on the back of the router - it may indicate a different IP (for example, 192.168.0.1).
  2. Enter your login and password. By default, this is admin/admin, but if you changed them, use your data.
  3. Go to the section Devices (in new firmware versions) or Wi-Fi Network → Clients (in older versions). A table with connected gadgets will be displayed here.

In the table you will see:

  • 📱 Device name (if it is not hidden - for example, "iPhone-12" or "Samsung-TV").
  • 🔗 MAC address — a unique identifier that can be used to track a device even if it has changed its name.
  • 📶 Connection type — Wi-Fi 2.4 GHz, 5 GHz or Ethernet (wired).
  • ⏱️ Connection time - when the device first appeared online.

If there are unknown devices in the list, they can be block directly from this menu. To do this, click the three dots next to the suspicious client and select BlockThe blocking is based on the MAC address, so even if the device changes its name, it will not be able to connect again.

Check the MAC address by searching on Google (sometimes manufacturers assign address ranges)

Try disabling it and see if your internet speed improves.

If the device is suspicious, block it and change the Wi-Fi password.

Update your router firmware (older versions may contain vulnerabilities) -->

2. Using the Keenetic mobile app

If you prefer to control your router from your smartphone, install the official app. Keenetic (available for Android And iOS). It allows you not only to view the list of devices, but also to quickly block unwanted clients.

Instructions:

  1. Download the app from App Store or Google Play (Name - Keenetic).
  2. Register or log in with your account Keenetic (If you haven’t registered, use local login using the router’s IP address).
  3. On the main screen, select your router, then go to the section Devices or Net.
  4. Here you will see a list of connected gadgets with the option to sort them by type (Wi-Fi/wired) or connection time.

Advantages of the application:

  • 🔔 Notifications about new connections (can be configured in settings).
  • 📊 Traffic usage charts for each device.
  • 🔒 Quick blocking with one tap.

Please note: the app may display an incomplete list of devices if the router is overloaded. In this case, it's best to use the web interface or reboot the router.

3. Checking via Telnet/SSH (for advanced users)

If you need more detailed information (such as IP addresses, activity times, or hidden connections), you can use Telnet or SSHThis method requires minimal command line knowledge, but provides the most complete data.

Steps to connect:

  1. Turn on Telnet in the router settings:
    System → Components → Utilities → Telnet Server (check the box and save)
  2. Connect to the router via Telnet (Windows) or Terminal (Mac/Linux). Command:
    telnet 192.168.1.1

    Enter your login and password (the same as for the web interface).

  3. Run the command to view the list of clients:
    show ip dhcp binding

    or for more detailed information:

    show arp

Example of command output show ip dhcp binding:

IP address MAC address Type Host name Rental time
192.168.1.100 A4:83:E7:12:F5:89 Dynamic iPhone-X 2d 12h
192.168.1.101 78:31:C1:AB:45:CD Dynamic Samsung-TV 1d 3h
192.168.1.102 00:1A:79:4E:2B:6D Static Unknown Permanent

Please note the lines with Unknown in the column Host name — these are potentially suspicious devices. Also check devices with Static (static IP), as they could have been manually configured to bypass blocking.

What to do if Telnet doesn't connect?

Make sure the Telnet Server component is installed in the router settings.

Check if your antivirus or firewall is blocking the connection.

Try using SSH instead of Telnet (the setup is similar, but requires installing the "SSH server" component).

If your router doesn't respond, reboot it and try again.

4. Analyze router logs to identify hidden connections

Router logs (event logs) record all connections, including those that may have been short-lived or blocked. This is useful if you suspect someone has connected to your network but is currently not listed as an active client.

How to view logs:

  1. In the web interface, go to System → Journal.
  2. Select a filter Wi-Fi or DHCP to view connection-related events.
  3. Look for lines with associated (connected), disassociated (disabled) or DHCPACK (received IP).

Example of a log entry:

May 10 14:30:22 wifi: STA A4:83:E7:12:F5:89 associated with 2.4GHz network

May 10 14:30:23 dhcpd: DHCPDISCOVER from A4:83:E7:12:F5:89

May 10 14:30:24 dhcpd: DHCPACK to 192.168.1.100

If you see suspicious MAC addresses that appear and disappear frequently, it may indicate:

  • 🤖 Botnet devices (virus-infected gadgets that are periodically connected to send spam).
  • 🕵️ Network scanning (Someone is trying to find vulnerabilities in your router).
  • 📡 Neighboring routers with the same SSID (If you have a weak password, devices may automatically reconnect).

5. Third-party network monitoring programs

If Keenetic's built-in tools aren't enough, you can use specialized network scanning programs. They will show all devices, including those that the router doesn't display (for example, if they're connected via WPS or use non-standard protocols).

Popular utilities:

  • 🖥️ Wireless Network Watcher (Windows) - scans the network and displays IP, MAC, and device manufacturer.
  • 📱 Fing (Android/iOS) - a mobile application with port scanning and checking functions.
  • 🐧 nmap (Linux/macOS) - Advanced network analysis tool (requires command line knowledge).

Example of use Wireless Network Watcher:

  1. Download the program from the official website and run it (no installation required).
  2. Click Start Scanning — after a few seconds, a list of all devices on your network will appear.
  3. Compare this list with what your router displays. Discrepancies may indicate hidden connections.

Warning: Some antivirus programs block these programs because they scan the network. If the scan doesn't start, temporarily disable the protection or add the utility to the exceptions list.

6. How to block unknown devices and protect your network

Once you've discovered suspicious devices, it's not enough to simply disable them - you need to prevent reconnectionsHere are a few steps to protect your network:

  1. Change your Wi-Fi password:
    • Use WPA3-Personal (if the router supports it).
    • The password must be at least 12 characters long, including numbers, letters, and special characters.
    • Don't use obvious combinations like 12345678 or qwerty.
  • Disable WPS:
    Wi-Fi Network → Access Point → Disable WPS

    This protocol is vulnerable to brute force attacks, even if you have a strong password.

  • Enable MAC address filtering:
    Wi-Fi Network → MAC Filter → Allow only the ones listed

    Add the MAC addresses of your devices to the list (you can find them in the settings of your smartphone/laptop).

  • Update your router firmware:
    System → Update → Check for updates

    Older firmware versions may contain vulnerabilities that allow blocking to be bypassed.

  • If unknown devices continue to appear after all these steps, your router may be infected with malware. In this case:

    ⚠️ Attention: Reset the router to factory settings (button Reset (on the back panel), then set it up again from scratch. Do not restore settings from a backup—it may contain malicious code.

    7. Common mistakes and how to avoid them

    When checking connected devices, users often encounter common problems. Here are the most common ones and how to solve them:

    • 🔄 "The device list is not updating.":

      The problem may be with your browser cache. Try:

      • Refresh page (F5 or Ctrl+R).
      • Open the web interface in incognito mode.
      • Reboot the router (button) Reboot in the settings).
    • 📵 "Unknown device appears and disappears":

      This could be:

      • A neighbor's router has the same network name (check the Wi-Fi channel in the settings).
      • A smart device (such as a light bulb or sensor) that wakes up periodically.
      • Hacker scanner (if the MAC address changes, change the password immediately).
    • 🔌 "Wired devices appear as Wi-Fi":

      This is a bug in some firmware versions. To fix it:

      • Update your firmware to the latest version.
      • Check your cable connections—sometimes the router confuses connection types due to hardware failures.

    If none of the methods helped to identify the device, try Disable the Internet on the router (in settings Internet → Disable) and see if the unknown client remains online. If so, it's a local device (possibly a smart device); if not, someone connected from outside.

    FAQ: Answers to Frequently Asked Questions

    Is it possible to find out what websites a connected device visits?

    Yes, but you need to configure it for this DNS monitoring or use third-party programs like GlassWire (for Windows). This feature is not included in the default Keenetic settings. You can also enable it Browser history in parental control, but it only works for HTTP traffic (not for HTTPS).

    Why does the device list show "Unknown"?

    This means the router was unable to determine the device's name based on its MAC address. Reasons:

    • The device hides its name (for example, some Android smartphones).
    • This is a "smart" device (socket, sensor) that does not transmit the host name.
    • The MAC address is spoofed (occurs when a network is hacked).

    To identify such a device, check its MAC address using a search engine or turn off your gadgets one by one, watching for "Unknown" to disappear from the list.

    How to limit speed for a specific device?

    In Keenetic routers this is done through Bandwidth control:

    1. Go to Internet → Bandwidth Control.
    2. Add a rule by specifying the MAC address of the device.
    3. Set download/upload limits (e.g. 5 Mbps).

    The limitation only applies to traffic passing through the router (it does not affect the local network).

    Is it possible to see connected devices without access to the router?

    Yes, but with restrictions:

    • Using programs like Wireless Network Watcher (will only show devices on your subnet).
    • Through arp -a in the Windows command line (will display IP and MAC, but without device names).
    • Mobile applications (eg NetScan) scan the network, but do not provide complete information.

    Without access to the router, you won't see devices connected via cable or those hidden on other subnets.

    What should I do if my Keenetic router doesn't show a list of devices?

    Possible causes and solutions:

    • Outdated firmware — update your router software.
    • CPU overload - reboot the router and check the CPU load in System → Monitoring.
    • Database failure - perform a factory reset (button Reset).
    • Blocking JavaScript — disable ad blocking or try a different browser.

    If the problem persists, please contact Keenetic support with your router logs (System → Log → Export).