Deleting a saved Wi-Fi network from your TV Samsung may be needed in a variety of situations: from changing a router to the need to connect to another access point with the same name (SSID). Despite its apparent simplicity, the interface Smart TV It's not always intuitive—especially when it comes to older models or firmware with non-standard menus. In this article, we'll cover all the current methods for deleting Wi-Fi, including hidden settings and a forced reset if standard methods don't work.
It is important to understand that the procedure differs depending on Samsung TV series (QLED, Crystal UHD, The Frame), year of release and version of the operating system (Tizen OS). For example, on models 2018–2020 The path to network settings can be radically different from TVs. 2023–2026. We've covered all scenarios, including rare cases where the network "freezes" in the device's memory even after a reset.
Why might I be unable to remove Wi-Fi from my Samsung TV?
Most often, problems with network deletion arise due to three reasons:
- 🔄 Cached network data: The TV retains connection information even after you press Forget Network, especially if the function was previously enabled.
Fast connection. - 🔒 Parental Control Restrictions: On some models (Samsung QN90C, CU8000) Wi-Fi settings are blocked if activated
Child safety mode. - 🛠️ Firmware failures: After an unsuccessful update Tizen The network menu may not display correctly or the delete option may be missing altogether.
Another common situation is television. Samsung "sees" the network, but doesn't connect to it, even though the password is entered correctly. In 80% of cases, this is due to the fact that the device's memory contains outdated router data (e.g. MAC address or encryption type). In such cases, simply "forgetting" the network does not help - it is required full reset of network settings.
Method 1: Standard network deletion via the settings menu
This method works on most TVs. Samsung With Tizen OS versions 5.0 and newer (models with 2020 years). The instructions are valid for the series QN90C, CU7000, AU8000 and similar:
- Click the button
Home(house) on the remote control Samsung. - Go to
Settings → General → Network. - Select
Open network settings. - In the list of available networks, find the one you want to delete and click on it.
- In the window that opens, select
Delete networkorForget(on some models -Disable and delete). - Confirm the action by clicking
OK.
If after these steps the network still appears in the list, try reboot the TV: Press and hold the power button on the remote control for 5-7 seconds until the screen goes dark, then turn the TV on again. On models 2023–2026 years, an additional step may be required - clearing the network cache (more on that below).
☑️ Check before deleting a network
Method 2: Reset network settings (if the network is not deleted)
If the standard uninstall doesn't work, you'll have to reset all network settings TV. This method deletes not only Wi-Fi, but also data about connected devices (Bluetooth, DLNA), so use it only in extreme cases. The instructions are suitable for models Samsung on Tizen 4.0–6.5:
- Open the menu:
Settings → Support → Self-diagnosis. - Select
Network reset(orReset network settings). - Enter your PIN (default)
0000, if you haven't changed it). - Confirm the reset by pressing
Yes.
After rebooting the TV Samsung will "forget" all saved networks, and you will have to reconnect to Wi-Fi. On models 2021–2026 years after the reset may be required firmware update, since some functions (for example, Samsung TV Plus) require an active internet connection.
What should I do if there is no "Network Reset" option?
On older models (pre-2017), "Network Reset" may be replaced by "Reset Smart Hub." Select it and follow the on-screen instructions. This will delete all accounts and network settings but will not affect personal data (such as installed apps).
⚠️ AttentionOn TVs Samsung With Tizen 3.0 and below (models up to 2018 (years) resetting the network may reset all settings Smart Hub, including logins from services (Netflix, YouTube). Before the procedure, write down the passwords or take screenshots of the settings screens.
Method 3: Hard reset your TV (last resort)
If none of the previous methods helped, the next step is full reset to factory settingsThis is a radical solution that will remove all data, including:
- 📺 Saved Wi-Fi networks and passwords;
- 🎮 Accounts (Samsung Account, Google, Netflix);
- ⚙️ Individual image and sound settings;
- 📱 Installed applications (except pre-installed ones).
Reset instructions:
- Open
Settings → General → Reset. - Select
Reset all(orFactory settings). - Enter your PIN (default)
0000). - Confirm the action and wait for the reboot (will take 3-5 minutes).
After resetting the TV Samsung It may request a firmware update via USB or the internet. If Wi-Fi still won't remove itself, check the version. Tizen on the menu Settings → Support → About TVModels with firmware older than 2021 may experience bugs with network modules. In this case, the only solution is to reflash the firmware at a service center.
⚠️ AttentionOn TVs Samsung With Dual Band Wi-Fi (support2.4 GHzAnd5 GHz) After the reset, one of the frequencies may disappear. To restore both, go toSettings → Network → Advancedand turn on the optionAutomatic frequency selection.
Table: Differences in Wi-Fi distance on different Samsung models
| Model/Series | Tizen version | How to remove Wi-Fi | Peculiarities |
|---|---|---|---|
| QN90C, QN85C (2023–2026) | 6.5–7.0 | Settings → General → Network → Delete |
Supports Wi-Fi 6EAfter deleting the network, a reboot may be required. |
| CU7000, CU8000 (2022–2026) | 6.0–6.5 | Settings → Network → Network settings → Forget |
Sometimes a reset is required Smart Hub for complete removal. |
| AU8000, AU9000 (2021) | 5.5–6.0 | Settings → General → Network settings → Remove network |
Bugs with displaying hidden networks (SSID not visible, but there is a connection). |
| TU8000, TU7000 (2020) | 5.0–5.5 | Settings → Network → Open network settings → Forget |
After deletion, the sound may disappear YouTube — the application needs to be reinstalled. |
| NU8000, Q6FN (2018–2019) | 4.0–4.5 | Settings → Network → IP Settings → Delete |
No option Forget the network - only a complete network reset. |
Common mistakes and how to fix them
Even after removing Wi-Fi, users still encounter problems. Here are the most common ones and how to solve them:
- 🔴 "Unable to connect" error after deleting a network: Check if the router is in the "Secure Mode" mode.
WPA3- some TVs Samsung (especially before 2020 years) do not support it. Switch toWPA2-PSK. - 🔄 The network reappears after reboot: It's a firmware bug. It helps. disabling the function
Fast connectionin the router settings or update Tizen to the latest version. - 📶 The TV does not see other networks after deleting them.: Reset settings DNS on the router or manually enter
8.8.8.8in the TV network settings.
If the TV Samsung After all the manipulations, it still “clings” to the old network, try it change name (SSID) or password on the router. Sometimes the device stores network data based on its MAC address, and only changing these parameters makes it “forget” the connection.
Additional tips for managing Wi-Fi on your Samsung TV
To avoid network problems in the future, follow these tips:
- 🔐 Disable auto-connection: On the menu
Settings → Network → Advanceddeactivate the optionAutomatic connectionThis will prevent accidental connections to saved networks. - 📡 Use a static IP: Assign a fixed channel to the TV
IP addressin your router settings. This will eliminate connection drops. - 🔄 Update your firmware regularly: On the menu
Settings → Support → Software Updateturn onAuto-updateThis will fix network bugs.
On models Samsung With Tizen 6.0+ (For example, QN90C) a function appeared Smart connection, which automatically selects the best network. If it interferes, disable it. Settings → Network → Smart Connection.
⚠️ Attention: If you use Mesh system (For example, Samsung SmartThings Wi-Fi), deleting the network on your TV may temporarily disconnect other devices from the router. Disable this feature before proceeding. Automatic load balancing in the Mesh settings.
FAQ: Frequently asked questions about removing Wi-Fi from a Samsung TV
Is it possible to remove Wi-Fi from a Samsung TV without a remote?
Yes, but only on models with Tizen 5.0+Connect a keyboard or mouse to the TV via USB/Bluetooth, then use them to navigate the menu. On older TVs (before 2019 (years) It is impossible to delete a network without a remote control - you will need a universal remote control or an app Samsung SmartThings.
Why doesn't the TV see the new network after deleting Wi-Fi?
This may be due to:
- Incompatible Wi-Fi region on the router (for example, if selected
Japan, and the TV is intended forEurope). - Disabled SSID broadcasting (hidden network).
- There is a failure in the TV's Wi-Fi module (diagnostics at a service center are required).
Try adding the network manually by selecting Add a network in the Wi-Fi menu.
How do I remove Wi-Fi from my Samsung TV if it's blocked by parental controls?
You will need the parental control PIN (default 0000 or 1234). If you don't know him:
- Open
Settings → General → Parental Controls. - Select
Resetting the PIN code. - Enter the default password (
0000) or the answer to the security question (if one has been set up).
On models 2023+ PIN reset is possible through the app Samsung SmartThings (chapter Device Management → Security).
Is it possible to delete Wi-Fi through the SmartThings app?
Yes, but only on TVs with Tizen 6.0+ (2021 year and newer). Open the app, select your TV, then go to Settings → NetworkThere will be an option there. Delete networkThis feature is not available on older models.
What should I do if after removing Wi-Fi the TV does not connect to the Internet via cable?
This is a typical problem with models. Samsung With Tizen 4.0–5.5After resetting the network Ethernet port may be disabled. Solution:
- Disconnect the cable LAN from the TV.
- Go to
Settings → Network → IP Settings. - Select
Obtain an IP automatically(if there was manual input). - Plug the cable back in and restart the TV.