Modern televisions LG Smart TV While Wi-Fi routers offer a wide range of features, users sometimes need to change network settings. A common question is how to remove Wi-Fi from an LG TV in order to connect the device to a new access point or troubleshoot connection errors. This may be necessary after changing the router, password, or when selling the equipment.
The process of disconnecting from the network or resetting the settings is not always obvious, as there is no single “Remove Wi-Fi” button in the menu. System WebOS or NetCast The operating system is designed in such a way that it requires sequential steps. Understanding the operating system's logic will help you avoid unnecessary steps and resolve connection issues more quickly.
In this article, we'll take a detailed look at all the available methods for managing network connections. You'll learn how to completely clear the list of saved networks, how to perform a factory reset, and what to do if your TV "forgot" its password and won't reconnect.
Why might you need to delete a Wi-Fi network?
The main reason owners want to remove Wi-Fi from an LG TV is changing their internet service provider or replacing their router. If the new network name (SSID) is the same as the old one, the TV may attempt to connect with incorrect data, causing errors. In this case, it's necessary to force-forget the device.
Another scenario is transferring the equipment to a new owner. For personal security, it's important to erase all home network data, including passwords. Deletion may also be necessary for diagnostics: sometimes the network module cache becomes full, and a simple reset can restore stable operation. Smart Hub.
- 🔄 Changing your router or internet provider modem.
- 🔒 The need to hide home network data when selling a TV.
- 🛠️ Troubleshooting Wi-Fi module software issues.
⚠️ Attention: Deleting a network doesn't completely disable the Wi-Fi module. The TV will still be able to see available access points, but the current configuration will be erased.
Disabling Wi-Fi via the settings menu
The easiest way to disconnect is to use the default settings menu. Depending on your operating system version, WebOS (3.0, 4.0, 5.0, 6.0 and newer), the interface may differ slightly, but the logic remains the same. You will need a remote control Magic Remote or a standard remote control with navigation buttons.
To get started, press the settings button (gear) on the remote. Go to the section All settings (three dots or a gear in the corner). Find the item Net or ConnectionThis displays your current connection status. If your TV is connected to Wi-Fi, you'll see your network name and signal strength.
To terminate the connection, select the option Disable or switch the slider Wi-Fi to the "Off" position. This action will immediately stop data transfer. However, it does not delete the saved password from the device's memory. To completely delete it, follow the additional steps described below.
Forget Network feature in webOS
In more modern firmware versions LG WebOS A feature has been added that allows you to delete specific saved profiles. This is similar to the "Forget Network" feature on smartphones. If your TV has previously connected to multiple access points, they may be saved in the priority list.
Go to the menu Settings → Network → Wi-Fi connectionIn the list of available networks, find the one you're connected to or the one you want to delete. When selecting a network (clicking the OK button or using the cursor), an additional menu or a button with a gear or three dots will often appear next to the name.
In the menu that opens, select the option Forget the network or DeleteAfter confirming the action, the TV will delete the saved password and IP address configuration for this access point. When attempting to connect again, you will need to re-enter your authorization information.
What to do if there is no "Forget" button?
Older versions of WebOS or models with NetCast may not have a direct delete button. In this case, the only solution is to completely reset the network settings via the "General" or "System" menu.
Reset network settings to factory defaults
If a targeted uninstall isn't possible, resetting the network settings is an effective method. This will return the connection settings to their original state, as they were when you first turned on the TV. It's important to understand that this won't affect installed apps or display settings.
Go to the section All settings → General → Reset to factory settingsIn some models the path may look like this Settings → Support → Self-diagnosis → Smart resetThe system will warn you that a reset will occur. Make sure you select a network reset, not a full TV reset, if you want to keep your apps.
After confirmation, the TV will reboot. When turned on, it will again prompt you to select a language and connect to a Wi-Fi network. All previously saved passwords will be deleted from the module's memory.
☑️ Checklist before resetting the network
| Action | Result | Saving applications |
|---|---|---|
| Disabling Wi-Fi | Connection broken | Yes |
| Forget the network | Removing a password | Yes |
| Reset Smart (LG Service) | Complete Smart Functions Clearance | No (login required) |
| Factory reset | Complete deletion of all data | No |
Using the Engineering Menu and Service Menu
For advanced users, hidden settings can be accessed through the engineering menu. This method allows you to control parameters. Wi-Fi module on a deeper level. Be careful: changing incorrect settings may cause your TV to operate unstable.
To enter the service menu, you usually need to press a certain combination of buttons on the remote control (for example, hold down the button Settings (On your smartphone screen with the LG ThinQ app or using a dedicated engineer's remote control.) In standard user mode, access to these settings is limited.
Inside the menu Service Menu you can find the section Network Setting or WiFi ConfigHere you can forcefully disable the module or clear MAC addresses from the list of trusted devices. However, for the average user, this method is excessive and risky.
⚠️ Attention: Entering the engineering menu may void your warranty. Do not change any settings unless you are sure of their purpose. For simple Wi-Fi deletion, the default settings are sufficient.
Solving problems with connection and network "forgetting"
Users often want to remove Wi-Fi because their LG TV won't connect to the network or keeps losing connection. In these cases, simply deleting the network may not help. The problem may lie in the router or DNS server settings.
Try changing the DNS address in your TV's network settings. 8.8.8.8 (Google) or 1.1.1.1It's also worth checking the date and time: if they're wrong, security certificates won't work and Wi-Fi won't connect. Disable "Fast Startup" (Quick Start+) in the power saving settings, as this mode sometimes blocks the module from reconnecting.
If all else fails, perform a full reset of your TV. This will definitely remove Wi-Fi from your LG TV, as it will return the device to its out-of-the-box state. Keep in mind that you'll have to reinstall all apps and sign in to your accounts afterward.
Frequently Asked Questions (FAQ)
Is it possible to completely disable the Wi-Fi module programmatically?
The standard menu doesn't offer a way to completely disable the module (like Airplane Mode on a phone), only a way to disable the connection. Completely disabling the module requires physical access to the board or entering the service menu, which is not recommended.
Will a network reset delete my LG account?
No, a standard network reset will retain your LG account and installed apps. They are only deleted during a full factory reset.
Why doesn't the TV remember the password after deleting it?
If you've deleted the network, but the error persists when you re-enter the password, your router may be using MAC address filtering or an encryption type that your TV doesn't support.
How to delete all networks at once?
There's no one-click "Delete All Networks" option. You'll need to either delete them one by one through the saved list, or perform a Smart reset or a full reset of the TV.