Deleting a saved Wi-Fi network from your TV Thomson may be needed in a variety of situations: from changing a router to the need to connect to another access point with the same name (SSID). However, the interface Smart TV on the platform Android TV or a proprietary shell Thomson It's not always intuitive. Unlike smartphones, where network management is located in an obvious menu, on TVs this feature is often hidden deep within the settings—or is completely absent in its usual form.
Many users are faced with the fact that the TV Thomson automatically reconnects to the old network, even if its signal is weak or it's no longer in use. This leads to constant connection drops and streaming service playback errors (Netflix, YouTube, Kinopoisk) or the inability to connect to a new access point. In this article, we'll look at All possible ways to delete Wi-Fi networks — from standard to alternative, including resetting settings and manual editing of configuration files (for advanced users).
Why does my Thomson TV not forget my Wi-Fi network?
Unlike mobile devices, where the list of saved networks can be edited in two clicks, Smart TV Connection data is often cached at the system level. This is done for convenience: the TV should quickly reconnect after turning on, without requiring a password re-entry. However, this approach creates problems when:
- 🔄 You changed your router but kept the same network name (
SSID) and a password - the TV may "stick" to old settings. - 🚫 The old network has become unavailable (for example, the neighbors changed the password), but the TV continues to try to connect to it.
- 📶 The new network has the same name as the old one, but different security settings (eg.
WPA3instead ofWPA2). - 🔧 There was a problem with the network settings, and the TV froze while trying to connect to a non-existent access point.
On TVs Thomson (Especially on models before 2022), there's no separate "Saved Networks" section in the Wi-Fi menu. Instead, the system simply prompts you to select one of the available hotspots, with no option to delete old ones. This isn't a bug, but a firmware feature that conserves the device's resources. However, there is a way around this limitation.
⚠️ Note: On some models Thomson (for example, series T55US620S or T43FS530S) after updating the firmware to version11.0.4+The "Network Management" section has appeared. Check if it's in the menu.Settings → Network → Wi-Fi → Advanced, before using alternative methods.
Method 1: Standard removal via the settings menu (for new models)
If your TV Thomson released after 2021 or running on Android TV 10/11, it most likely has a feature for managing saved networks. Here's how to use it:
- Open Settings TV (button
⚙️on the remote control or in the upper right corner of the screen). - Go to the section
Network and Internet(or simplyNeton older models). - Select
Wi-Fi→Additionally(orNetwork management). - In the list of saved networks, find the one you want to delete and click on it.
- Select an option
DeleteorForget the network(on some models -Delete settings).
If option Forget the network missing, try holding the button OK on the remote control when selecting a network - on some firmware versions this brings up a context menu with additional actions.
☑️ Preparing to remove the network
Method 2: Reset network settings (universal method)
If standard removal is not available, the most reliable method is reset network settings TV. This won't affect other settings (such as installed apps or picture settings), but it will delete all saved Wi-Fi networks, passwords, and connection data. Instructions:
- Open
Settings→System(orSupporton some models). - Select
Reset and restore(may be calledReset settingsorFactory Reset). - Find the item
Reset network settings(Don't confuse this with a hard reset!). If there is no such option, selectReset network settingsorReset Wi-Fi. - Confirm the action (you may be asked to enter your PIN, by default
0000or1234). - After rebooting, the TV will "forget" all Wi-Fi networks, and you will be able to connect to the desired point again.
On Thomson models with firmware prior to 2020, resetting network settings may also reset IP (DHCP/static), proxy, and VPN settings. If you used manual network settings, write them down beforehand.
⚠️ Warning: On TVs Thomson series OLED8 And QLED6 resetting network settings sometimes results in temporary loss of access to Google PlayIn this case, a reboot or reconnecting to the Internet via cable will help. Ethernet.
What to do if resetting doesn't help?
If after the reset the TV still connects to the old network, check:
- Is the password saved in the router (WPS or "Google Fast Pair" function).
- Are you using a Mesh system (such as Google Nest Wi-Fi), where networks with the same SSID are automatically combined?
- Is the "Auto-connect" function enabled on the TV in the developer settings (it can be disabled after Settings → System → Developer Options).
Method 3: Manual removal via developer mode (for advanced users)
If the first two methods did not work and the TV is working on Android TV, you can try to delete the network via developer modeThis method requires care, but allows you to manually manage saved connections.
First, enable developer mode:
- Go to
Settings → About TV(orSystem → Information). - Find the line
Build numberand click on it 7 times in a row (a notification "You have become a developer" will appear). - Return to the main settings menu and open the new section
For developers.
Now delete the network via ADB (Android Debug Bridge):
- Install ADB on your computer (instructions are on the website) Android Developers).
- Connect your TV and computer to the same Wi-Fi network (or use a cable)
USB-OTG, if the TV supportsADB over USB). - In the command line, run:
adb connect [TV IP address]:5555adb shell
su
pm clear com.android.providers.settingsThis will clear all network settings, including Wi-Fi.
If the team su doesn't work (no root rights), try an alternative method:
adb shell settings delete global wifi_networks
⚠️ Warning: Using ADB may cause your TV to become unstable if you execute incorrect commands. Do not edit other settings through adb shell, if you are not sure of their purpose.
Table: Compatibility of methods with Thomson models
Not all methods for deleting Wi-Fi networks work on all models. ThomsonBelow is a compatibility table for popular TV series:
| TV model | Standard removal | Reset network settings | ADB (developer mode) | Notes |
|---|---|---|---|---|
| Thomson T55US620S (2022) | ✅ Yes | ✅ Yes | ✅ Yes | Android TV 11, the "Manage Networks" menu is available |
| Thomson T43FS530S (2020) | ❌ No | ✅ Yes | ✅ Yes (requires root) | Firmware based on Android 9, resetting the network also resets IP settings |
| Thomson OLED55U7096 (2023) | ✅ Yes | ✅ Yes | ✅ Yes | Supports Wi-Fi 6, but may conflict with mesh networks |
| Thomson 32FA5306 (2019) | ❌ No | ✅ Yes | ❌ No (ADB blocked) | Proprietary shell, network reset only |
| Thomson QLED50U6096 (2021) | ✅ Yes (after update) | ✅ Yes | ✅ Yes | In earlier firmware versions the network menu is hidden |
If your model is not in the table, use the year of manufacture as a reference: TVs Thomson 2020 and newer They usually support standard network deletion, but on older models you will have to use a reset or ADB.
What should I do if my TV won't connect to Wi-Fi after deleting the network?
Sometimes, after deleting the old network, the TV refuses to connect to the new one. This may be due to:
- 🔌 Incorrect password — check the character case (the password is case sensitive!).
- 📡 Incompatible Wi-Fi standard - televisions Thomson will not be supported until 2021
Wi-Fi 6 (802.11ax). - 🔒 MAC address blocking Some routers limit connections by MAC address, and after a reset, the TV's virtual MAC address may change.
- 🔄 IP address conflict — if there is already a device with the same IP address on the network, the TV will not connect.
Solutions:
- Reboot your router (unplug the power for 30 seconds).
- Try connecting to the network via
WPS(button on the router). - Configure it on your router
DHCP(automatic IP allocation) or reserve IP for TV. - If used
5 GHz, try switching to2.4 GHz(some models Thomson (do not work well with high-frequency networks).
Alternative connection methods if Wi-Fi isn't working
If deleting the network doesn't help or your TV stubbornly refuses to connect to Wi-Fi, consider alternative internet access options:
- 🌐 Ethernet cable: The most stable method. Connect your TV to the router via
LAN-port. The speed will be higher and the latency will be lower. - 📶 USB Wi-Fi adapter: If the built-in Wi-Fi module is broken, you can use an external adapter (for example, TP-Link TL-WN725N). Chip adapters are supported
Realtek RTL8188orRalink RT5370. - 📱 Mobile hotspot: Share the Internet from your smartphone (on Android or iPhone) and connect your TV to this network. The downside is the traffic limit.
- 🔗 Powerline adaptersIf the router is far away, use adapters TP-Link AV600, which transmit the Internet through electrical wiring.
For adapters and Powerline, check compatibility with your model ThomsonSome TVs block uncertified USB devices. A list of supported adapters is usually available in the user manual.
FAQ: Frequently asked questions about deleting Wi-Fi on Thomson
Is it possible to delete a Wi-Fi network without a remote?
Yes, if the TV has touch buttons on the body or supports control via an app Thomson TV Remote (available for Android And iOS). As a last resort, connect the keyboard or mouse via USB - they work in the settings menu.
After resetting the network, the TV asks for a firmware update. What should I do?
If your TV requires an update but can't connect to Wi-Fi, download the firmware to a flash drive from another device. Instructions:
- Find your TV model on the website Thomson (section "Support").
- Download the latest firmware version (file with extension
.zipor.bin). - Unzip the archive and copy the file to the flash drive (
FAT32). - Insert the flash drive into the TV and select
Settings → Software Update → Local Update.
The TV connects to Wi-Fi, but the internet doesn't work. What's the problem?
The reasons may be different:
- 🔌 The router is not distributing
DNS— write it manually8.8.8.8(Google) or1.1.1.1(Cloudflare) in the TV network settings. - 🔒 Enabled
Parental controlon the router - it may block access for new devices. - 📡 Weak signal - check the signal level in the TV's Wi-Fi settings (it should be at least 70%).
How can I find the MAC address of my Thomson TV to connect it to a router?
The MAC address can be found:
- In the settings:
Settings → Network → Network Status(orConnection information). - On the sticker on the back of the TV (look for the line
MAC AddressorWi-Fi MAC). - Via router: go to the router's web interface (usually
192.168.1.1) and look at the list of connected devices.
Is it possible to roll back the firmware if Wi-Fi is lost after the update?
Rollback firmware to Thomson Not officially supported, but you can try:
- Download the previous firmware version from the forums (for example, 4PDA).
- Install it through
Local update(risky - may lead to "bricking"). - Contact the service center Thomson for flashing through
UART.
⚠️ Warning: Unofficial firmware may void your TV's warranty and cause problems with Netflix, YouTube and other services due to lack of certificates Widevine.