A modern home network is rarely limited to a single smartphone or laptop. Smart TVs, tablets, IoT devices, and gaming consoles generate heavy traffic that requires constant monitoring. If your internet connection is slow or you suspect an intruder has connected to your network, the first step is to audit your connected clients.
The MGTS operator provides subscribers with equipment from various vendors, including Eltex, Sercomm And HuaweiThe interfaces of these devices vary significantly, often causing difficulties for users when trying to find the desired settings section. However, the operating principle remains the same: access to the client list is via the router's web interface or mobile app.
In this article, we'll detail the steps for all popular terminal models used by the provider. You'll learn not only how to find information about connected devices, but also how to correctly identify them and, if necessary, block unauthorized access. Network control - This is a basic skill that will ensure the stability of your connection.
Login to the MGTS router web interface
Before listing devices, you need to log in to the router management system. To do this, the device you're logging in from must be connected to the MGTS network via Wi-Fi or cable. Open any browser and enter the gateway IP address in the address bar. The default address for most models is 192.168.1.1 or 192.168.0.1.
The system will ask for a username and password. These details are unique to each subscriber and are usually found on a sticker located on the bottom or back of the device. If you've changed your login details previously and have forgotten them, you'll need to reset your router to factory settings. Be careful: after resetting, you'll need to re-enter your internet settings.
⚠️ Attention: If you're using a Sercomm router with MGTS firmware, the default administrator password may differ from the Wi-Fi password. Check the sticker on the device; it contains the login information (User/Password).
After successful authorization, you'll be taken to the main page of the control panel. This displays your connection status, fiber signal strength, and basic network information. Menu navigation varies depending on your terminal model, but the security and status sections are always arranged in the same way.
Testing clients on Eltex routers (NTU-RG-1402)
Equipment Eltex It's one of the most widely used routers in the MGTS network due to its reliability. These routers feature a clean interface and all the necessary diagnostic tools. To find out who's connected to your Wi-Fi, go to the menu. Local area network (Local Network) or Status.
In the section Client list (Client List) or DHCP Lease A table of all active connections is displayed. Here you'll see the IP address, MAC address, and hostname of each device. If the hostname isn't manually set, it may appear as a string of characters or a standard manufacturer designation, such as Android or Windows-PC.
For a more in-depth analysis, you can use the section DiagnosticsThe Ping function is available here, which helps you check the network availability of a specific device. This is especially useful if you want to confirm that a "sleeping" device is actually online but not transmitting data.
Connection Analysis on Sercomm Routers
Routers Sercomm (often branded as Sagemcom) have a more modern and detailed interface. After logging in, look at the top menu or sidebar. You're interested in the section Home network (Home Network) or LAN network.
Within this section, find the subsection Connected devices (Connected Devices). Here, information is presented in a more convenient format: icons for device types (smartphone, laptop, TV) are often displayed. The system automatically scans the network and attempts to identify the device type, significantly simplifying the search for an "unknown" client.
Particular attention should be paid to the section Guest networkIf you use this feature, devices connected via guest Wi-Fi will be displayed in a separate tab. This allows you to clearly separate traffic from personal devices and guests, providing an additional level of security.
☑️ Network security check
The Sercomm interface also allows you to manage access directly from the list. You can click on a specific device and temporarily block its internet access without completely removing it from the network. This is a convenient feature if you need to restrict access for children or guests for a certain period of time.
Network settings on Huawei terminals
Terminals HuaweiModels such as the HG8245H have their own unique interface, which may differ depending on the firmware version installed by MGTS. To view clients, go to the menu Status (Status) -> User Information (User Side Information).
This displays a list of devices connected via LAN and WLAN. It's important to distinguish between these tabs: LAN refers to wired connections, while WLAN refers to wireless connections. In the column Host name (Host Name) often displays the model name of your phone or computer, making it easier to identify.
If the standard interface seems too complex or confusing, MGTS often offers an alternative in the form of the "My MGTS" mobile app. It provides basic information about connected devices, although its functionality is limited compared to the web version.
What should I do if my device is not displayed in the list?
If the device is connected but not visible in the list, it may be in sleep mode and not transmitting data. Try running any internet-connected app on it and refresh the router status page.
Some Huawei firmware versions have a "Parental Control" feature that also displays a list of active clients. This can be an additional check if you can't find the standard network status section.
How to identify a device by MAC address
Often the list of connected clients displays names like Unknown or simply a set of numbers. In this case, the MAC address becomes the key identifier. This is the unique physical address of the network card, consisting of 12 hexadecimal digits (for example, A1:B2:C3:D4:E5:F6).
The first six characters of the MAC address (OUI) identify the device manufacturer. There are many online services and mobile apps that allow you to identify the brand using these characters. For example, the combination 00:1A:2B may point to Apple, but 3C:5A:B4 — on Xiaomi.
For accurate identification, make a list of the MAC addresses of all your devices in advance. You can view them in the gadget's settings: in the About the phone -> General information (for Android) or Settings -> Main -> About this device (for iOS).
Manufacturer and MAC Address Correspondence Table
To quickly navigate the list of connected devices, it's helpful to know the MAC address prefixes of popular brands. Below is a table of the most common gadget manufacturers found on home networks.
| Manufacturer | MAC Prefix Example | Typical devices |
|---|---|---|
| Apple | 00:1C:B3, A4:83:E7 | iPhone, iPad, MacBook |
| Samsung | 00:1A:8A, 84:D6:D0 | Smartphones, Smart TVs |
| Xiaomi | 3C:5A:B4, 64:B4:73 | Telephones, routers, lamps |
| Intel | 00:1C:BF, 34:02:86 | Wi-Fi adapters for laptops |
Using this data, you can quickly filter your devices from potentially untrusted ones. If a device with a prefix that doesn't match any of your devices appears in the list, it's time to consider changing the password.
Blocking unwanted devices and protection
If you've discovered an unknown device, the first thing you need to do is change your Wi-Fi network password. Go to your wireless network settings (WLAN or Wireless) and change the security key. After this, all devices will be disconnected, and you will have to reconnect your devices with the new password.
A more gentle method is to use MAC address filtering. In the router settings (section Security or MAC filter) You can create a "whitelist." Only addresses known to you are included in it. All other devices, even with the password, will be unable to connect to the network.
⚠️ Attention: Be careful when setting up MAC filtering. If you whitelist an incorrect address or forget to add your current device, you will lose access to your router settings and internet connection.
It is also recommended to disable the function WPSIt's designed for fast connection, but it's a weak point through which attackers can guess your network password. This setting is usually located in the WLAN -> WPS.
Can my neighbor "see" my Wi-Fi?
Yes, if you don't hide your SSID (network name), anyone within range can see your network. However, they won't be able to connect without a password if you're using the modern WPA2/WPA3 encryption protocol.
Frequently Asked Questions (FAQ)
Why does the list of devices show more gadgets than I counted?
Modern smartphones (especially iPhones and Android 10+) use a feature called "Private Wi-Fi Address" or MAC address randomization. This means that a single device can appear to the router as several different clients with different addresses. Virtual adapters or guest networks can also be considered separate devices.
What should I do if I can't access my router settings via 192.168.1.1?
Make sure you're connected to the MGTS network, not your mobile data plan. Check if your antivirus software is blocking access to local IP addresses. If the IP address has changed, check it in the network connection properties on your computer (see "Default Gateway").
Can a connected neighbor steal my personal data?
If you don't have shared folders or file sharing enabled on your computer, direct access to files is difficult. However, an attacker on your network can intercept unencrypted traffic (HTTP), see visited websites, and potentially inject malicious code. Therefore, controlling the client list is critical.
How often should I change my Wi-Fi password?
It's recommended to change your password every 3-6 months or immediately after sharing it with guests. If you use a complex combination of letters, numbers, and special characters longer than 12 characters, the need for frequent changes is reduced, as brute-forcing such a password is virtually impossible.