Who's Connected to My MGTS Wi-Fi? A Complete Guide to Checking and Blocking

Have you noticed that the internet is MGTS Is your Wi-Fi slower than usual? Perhaps unauthorized devices—neighbors, guests, or even hackers exploiting vulnerabilities in your old password—have connected to your network. In 2026, with the number of gadgets in homes growing to 10-15 per family, monitoring connections has become critical. But how exactly can you check who's using your router? MGTS, if you are not a network specialist?

In this article we will look at 5 working methods — from the simplest (via a mobile app) to advanced (traffic analysis via Wireshark). You will learn how to distinguish your device from someone else's, why some gadgets are displayed with incomprehensible names like android-12345678, and what to do if you detect a suspicious connection. And also— A unique life hack for MGTS routers with firmware from 2026+ that allows you to view your connection history for the last 7 days..

Important: The methods work for all router models that MGTS issues to subscribers in 2026 - Sercomm RV6699, Huawei HG8245H5, ZTE ZXHN H367N and their modifications. If you have a different model, check compatibility in your operator account.

1. Method #1: Checking via the MGTS router web interface

The most reliable and universal method is to access your router's control panel. This doesn't require any additional software, just a browser on your computer or phone.

Step-by-step instructions:

  1. Find out your router's IP address. Usually it is 192.168.1.1 or 192.168.0.1You can check it via the command line (ipconfig on Windows or ifconfig on Mac/Linux) - look for the line Main gateway.
  2. Enter the address in your browser's address bar. A login window will open.
  3. Enter your login and password. Default for routers MGTS This:
    • Login: admin or user
    • Password: admin, mts or indicated on the sticker on the bottom of the router
  • Go to the section with the list of connected devices. The path depends on the model:
    • Sercomm RV6699: Home Network → Devices
    • Huawei HG8245H5: Network → LAN → DHCP Clients List
    • ZTE ZXHN H367N: Status → Local Network → DHCP Clients

    In the table you will see:

    • 🔹 IP address devices (for example, 192.168.1.102)
    • 🔹 MAC address (unique identifier, looks like 00:1A:2B:3C:4D:5E)
    • 🔹 Host name (may be empty or displayed as iPhone-12-Pro)
    • 🔹 Connection type (Wi-Fi or cable)

    ☑️ What to do if you can't access the control panel

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    If the list contains devices with unfamiliar MAC addresses or names like android-abc123, Unknown Device, is a cause for concern. But first, check if they belong to your gadgets (see section 3).

    ⚠️ Note: If you previously changed your router login and password and forgot them, you'll need to perform a factory reset. This will disconnect all Wi-Fi users, and you'll need to reconfigure your network.

    2. Method #2: Mobile application "My MGTS"

    For subscribers MGTS There is an official app that makes managing the router easier. It is available for Android And iOS, but the functionality may differ depending on the router model.

    How to check connected devices:

    1. Download the "My MGTS" app from App Store or Google Play.
    2. Log in using your phone number or personal account login.
    3. Select the "Wi-Fi" or "My Network" section.
    4. Find the "Connected devices" tab (may be called "Clients" or "Devices on the network").

    Advantages of the method:

    • 📱 No need to remember your router's IP address
    • 🔒 Automatic authorization based on subscriber data
    • 📊 Traffic visualization (on some models)

    Flaws:

    • ❌ Not all routers are supported (for example, older models D-Link)
    • ❌ Sometimes data is updated with a delay of up to 5 minutes
    📊 How do you usually check connected devices?
    Via the router's web interface
    MGTS mobile application
    Special programs (Wireshark, NetCut)
    Never checked

    If the app doesn't have a devices section, try updating it to the latest version or use the alternative methods in this article.

    3. How to distinguish your device from someone else's?

    You saw a suspicious device on the list—what next? Before blocking it, make sure it's not your device. Here's how:

    Step 1: Check the MAC addresses of your devices

    • 📱 On Android: Settings → About phone → General information → Wi-Fi MAC address
    • 🍎 On iPhone/iPad: Settings → General → About → Wi-Fi Address
    • 💻 On Windows: run the command ipconfig /all V CMD and look for the line Physical address
    • 🖥️ On MacOS: System Preferences → Network → Advanced → Ethernet/Wi-Fi

    Step 2: Compare with the router data

    If the MAC address matches, it's your device. If not, check other gadgets (smartwatches, TVs, printers). For example, Samsung Smart TV can be displayed as UE55-Tizen, A Xiaomi Mi Band - How Mi_Wearable.

    Step 3: Check for unknown devices

    If the MAC address does not match any of your gadgets, try:

    • 🔍 Enter the first 6 characters of the MAC address into a search engine (for example, 00:1A:2B). This will help determine the manufacturer (Apple, Samsung, Xiaomi, etc.).
    • 📵 Temporarily disable Wi-Fi on all your devices and see if the suspicious connection disappears.
    • 📡 Use the program Fing (available for Android/iOS), which displays additional information about devices on the network.

    4. Method #3: Command Line (for advanced users)

    If you have access to a computer under Windows or MacOS, you can check connected devices via the command line. This method requires minimal technical knowledge but provides more information than the web interface.

    For Windows:

    1. Open Command line (Win + R → enter cmd).
    2. Enter the command to view the ARP table (a list of devices with which your PC communicated):
      arp -a
    3. You'll see a list of IP and MAC addresses. Compare them with the data from your router.

    For MacOS/Linux:

    1. Open Terminal.
    2. Enter the command:
      nmap -sn 192.168.1.0/24

      (replace 192.168.1.0 to your subnet, if it is different).

    3. Wait for the scan to complete. The program will display all active devices on the network.

    What to do with the received data:

    • 🔍 Compare the MAC addresses with those you found in the router's web interface.
    • 📌 Pay attention to devices with IP addresses that are not in your router's DHCP range (for example, 192.168.1.200, if you have up to 192.168.1.100). This may be a sign of manual connection.
    • ⚡ If you see a suspicious IP, try pinging it:
      ping 192.168.1.XXX

      (replace XXX to a suspicious IP). If there is a response, the device is active.

    ⚠️ Warning: Scanning the network with nmap may be blocked by some antivirus programs (for example, Kaspersky or ESET). Temporarily disable protection if the command does not work.

    5. Method #4: Special programs for network monitoring

    If manual methods seem complicated, use specialized utilities. They automate the check and often display additional information, such as connection history or traffic consumption.

    Top 3 programs for Windows/MacOS/Android/iOS:

    Program Platform Functions Link
    Fing Android, iOS, Windows, MacOS Network scanning, device detection, port checking, speed test App Store / Google Play
    Wireshark Windows, MacOS, Linux Deep traffic analysis, detection of suspicious activity wireshark.org
    NetCut Android (requires root) Device blocking, traffic control, ARP spoofing Google Play
    GlassWire Windows, MacOS, Android Real-time traffic monitoring, new device alerts glasswire.com

    Example of working with Fing:

    1. Install the application and open it.
    2. Click Scan Network.
    3. Wait for it to complete (usually 1-2 minutes).
    4. Browse the list of devices. Fing automatically detects the gadget type (smartphone, TV, printer) and manufacturer.

    Advantages of the programs:

    • 🔍 More detailed information than in the router's web interface
    • 📊 Traffic consumption graphs (useful for identifying data-hungry devices)
    • 🛡️ Ability to block suspicious devices directly from the app

    6. Method #5: Viewing connection history (only for new MGTS routers)

    If your router is from MGTS released after 2026, there is a hidden function in its firmware - connection logIt allows you to see which devices have connected to the network over the past 7 days, even if they are currently offline.

    How to enable and use:

    1. Go to the router's web interface (see Method No. 1).
    2. Go to the section System Tools → Logs (or Logs → Connection History for English-language firmware).
    3. Activate the option Enable connection logging (if it is disabled).
    4. Click Apply and wait 1-2 minutes.
    5. Refresh the page - a table with history will appear.

    What can you see in the magazine:

    • 📅 Date and time of connection/disconnection
    • 🔄 Session duration
    • 📡 Connection type (Wi-Fi or cable)
    • 📥📤 Volume of downloaded/uploaded data
    ⚠️ Note: The log takes up router memory. If you have a weaker model (for example, ZTE ZXHN H108N), enabling this feature may slow down performance. In this case, limit history storage to 1-2 days.

    7. What to do if you find a foreign device?

    You've confirmed that someone else's device is online. Here's the procedure:

    Step 1: Lock your device

    • 🔒 Via the router's web interface:
      1. Go to the section Security → Access Control (or Firewall → MAC Filter).
      2. Add the MAC address of someone else's device to the blacklist.
      3. Save the settings.
  • 📱 Via the app Fing or NetCut:
    1. Select the device from the list.
    2. Click "Block" or "Disable".
    3. Step 2: Change your Wi-Fi password

      This step is mandatory even if you've locked your device. Your current password may have been hacked or leaked.

      • 🔑 Create a complex password (at least 12 characters, with numbers and special characters).
      • 🔄 Change it in the section Wi-Fi → Security Settings.
      • 📱 Reconnect all your devices.

      Step 3. Additional security measures

      • 🛡️ Turn on WPA3 instead of WPA2 (if the router supports it).
      • 🔄 Turn it off WPS - This is a vulnerable protocol that can be easily hacked.
      • 📡 Hide network name (SSID) - this will not protect against experienced hackers, but it will reduce the number of accidental connections.
      • ⏱️ Set up a Wi-Fi schedule (for example, turn off from 00:00 to 6:00).

      Step 4. Check for viruses

      If someone else's device connected to your network, there's a risk it was attempting to infect other devices with viruses. Follow these steps:

      • 🖥️ Full antivirus scan of computers (Kaspersky, Dr.Web).
      • 📱 Checking smartphones through Malwarebytes or Avast.
      • 🔍 Checking the router for malicious scripts (for example, through Router Scan).

      8. How can I prevent unauthorized connections in the future?

      The best defense is prevention. Follow these recommendations to minimize your risks:

      1. Setting up a guest network

      If you have frequent guests, create a separate network for them:

      • 📡 Log in Wi-Fi → Guest Network.
      • 🔑 Set a different password (simpler than the main one).
      • ⏱️ Limit the duration of action (e.g. 6 hours).
      • 🚫 Disable local network access (optional) Isolate guests).

      2. Regular audit of devices

      • 📅 Check the list of connected gadgets once every 1-2 weeks.
      • 🔔 Set up notifications about new connections (for example, via GlassWire).

      3. Updating the router firmware

      Manufacturers regularly patch vulnerabilities. Check for updates every three months:

      • 🔄 In the web interface: System Tools → Software Update.
      • 📡 In the "My MGTS" app: "Updates" section.

      4. Using a VPN on a router

      This will protect all traffic on your network from being eavesdropped on:

      • 🛡️ Set up a VPN service (for example, NordVPN or Surfshark) directly on the router.
      • 🌍 Select a server in your country for minimal speed loss.

      5. Physical router security

      • 🔌 Don't leave your router in an accessible place (for example, in a building entrance).
      • 🔑 If you have an office, install the router in a closed cabinet.
      • 📡 Turn off the button WPS (if it exists) - it can be activated by accident.

      FAQ: Frequently asked questions about MGTS Wi-Fi connections

      Is it possible to find out what websites someone else's device has visited on my network?

      Yes, but for this you need special programs like Wireshark or Charles ProxyThey allow traffic to be intercepted and analyzed. However:

      • This may be illegal (violation of the right to privacy of communications).
      • Requires technical skills (setting up port mirroring on a router).
      • HTTPS traffic (most websites) is encrypted, so you'll only see domains, not specific pages.

      Legal way: look at the traffic statistics in the router (Statistics → Internet). There will be IP addresses and data volumes, but no link to websites.

      Why do unfamiliar gadgets with names like "Direct-TV" or "UE-BluRay" appear in the list of devices?

      These could be:

      • 📺 Your own devices that you haven't taken into account (eg. Smart TV, Blu-ray player, game console).
      • 🔌 Neighbors' devices if you have a weak password or enabled WPS.
      • 🤖 Bots or IoT gadgets (smart light bulbs, sockets) that automatically connect to open networks.

    Check the MAC addresses of these devices (see Section 3) and compare with your gadgets.

    Is it possible to track the physical location of a device connected to my Wi-Fi?

    The exact location cannot be determined, but the distance can be roughly estimated:

    • 📶 Check the signal strength in the router's web interface (RSSI) of another device. The lower the value (for example, -80 dBm), the further away it is.
    • 📍 If the device is connected via cable, it is definitely located in your apartment/office.
    • 🔍 Programs like Fing show the approximate distance to the device based on signal delay (ping).
    • For accurate determination, professional tools are needed (for example, Wi-Fi analyzer with triangulation), which are expensive and require skills.

    What should I do if someone else's device reconnects despite being blocked?

    This is a sign that someone is deliberately trying to gain access. Here's what to do:

    1. 🔄 Reset your router to factory settings (button Reset for 10 seconds).
    2. 🔑 Set a new password (minimum 15 characters, with capital letters and symbols).
    3. 🛡️ Enable MAC address filtering (allow connection only to your devices).
    4. 📡 Disable remote control of your router (System Tools → Remote Access).
    5. 📞 Contact MGTS support — perhaps your router has a vulnerability that the operator is aware of.
    6. If the problem persists, consider purchasing a new router with support. WPA3 and protection against attacks like KRACK.

    Can MGTS see who is connected to my Wi-Fi?

    No, MGTS does not have access to the subscriber's local network. The operator only sees:

    • 📊 Total traffic consumed by your router.
    • 🌍 The IP address assigned to your router on your operator's network.
    • ⏱️ Internet connection/disconnection time.
    • The list of devices connected to your Wi-Fi is stored only in the router's memory and is not transmitted to MGTSThe exception is if you grant technical support access to your router (for example, for diagnostics).