Who's connected to my Dom.ru Wi-Fi? All the ways to check

Have you noticed that your Dom.ru internet connection is slower than usual? Perhaps unauthorized devices have connected to your Wi-Fi network—neighbors, guests who forgot to disconnect, or even hackers. Checking the list of connected devices not only helps identify thieves but also optimizes network usage, especially if you have a limited data plan.

In this article we will look at all current methodsHow to see who is using your Dom.ru Wi-Fi - via personal account, mobile application, router web interface and even with the help of third-party programs. We will describe the nuances for different router models (for example, Sagemcom or Sercomm), which are often issued by providers, and we will explain what to do if you find an unknown device.

1. Check through your personal account on Dom.ru

The easiest way is to use the official one personal account On the provider's website. It works even if you don't know the router's IP address or have forgotten the password for its control panel. Here are the step-by-step instructions:

  1. Go to the website lk.domru.ru and log in using your username (usually this is the contract number or the linked email).
  2. Select a section from the menu Services → Internet.
  3. Find the block My Wi-Fi network or Router management (the name may differ depending on the tariff).
  4. Click on List of connected devices — a table will open with active gadgets, their MAC addresses, and connection time.

⚠️ Attention: If you don't see a Wi-Fi devices section in your personal account, your plan doesn't support remote router management. In this case, use the other methods in this article.

📊 How often do you check the devices connected to your Wi-Fi?
Once a month
Only when the internet is slow
Never checked
I don't know how to do this

In your personal account you can also:

  • 🔄 Reboot the router remotely (useful if the network is glitchy).
  • 🔒 Change your Wi-Fi password - if you detect other people's devices.
  • 📊 View traffic statistics for each gadget (not available in all tariffs).

2. Using the Dom.ru mobile app

If you have a smartphone on Android or iOSIt's more convenient to check the network using the official app. It's free and more stable than the web version of your personal account. Download it:

After installation:

  1. Log in (use the same information as for your personal account).
  2. Go to the section Internet → My Wi-Fi Network.
  3. Tap on Connected devices - you will see a list with the names of gadgets (for example, iPhone-12-Pro or Samsung-Galaxy-S21) and their MAC addresses.

💡 Helpful tip: You can use the app block an unknown device directly from the list - click on it and select Deny accessThis is a temporary block that will be reset after rebooting the router.

3. Login to the Dom.ru router web interface

If the previous methods didn't work, you'll have to go to router control panelDom.ru most often uses models Sagemcom F@st 5364, Sercomm RV6699 or Huawei HG8245HThe instructions are universal, but the menu paths may differ slightly.

Find first Router IP address:

  • 🖥️ On Windows: open Command line (Win + R → enter cmd → Enter) and run the command: 
    ipconfig

    Look for the line Main gateway - this is the IP of the router (usually 192.168.0.1 or 192.168.1.1).

  • 📱 On Android/iOS: Go to Wi-Fi settings, tap on your network and look at the section Router or Gateway.

Now connect to the router:

  1. Open your browser and enter the IP address in the address bar (e.g. http://192.168.0.1).
  2. Enter your username and password. By default, this is often the following for Dom.ru:
    • Login: admin or user
    • Password: admin, user or indicated on the router sticker.
  • Go to the section Wi-Fi → Connection Status or DHCP → DHCP Clients (the name depends on the model).

    • ⚠️ Attention: If you can't access your control panel, your provider may have blocked access to the settings. In this case, please contact Dom.ru support by phone. 8 800 333-70-00 and ask for login details.

    What should I do if I can't access my router?

    If the default login and password don't work, try resetting the router to factory settings. To do this, press and hold the button Reset (usually recessed into the case) for 10-15 seconds. After the reset, your login information will return to default, but all Wi-Fi settings (including the password) will be reset!

    4. Table: Where to find a list of devices in different routers

    Let's figure out which sections to look for connected gadgets for popular Dom.ru router models:

    Router model Path to the list of devices Additional functions
    Sagemcom F@st 5364 Advanced Settings → Local Network → DHCP → DHCP Client Table It is possible to bind a MAC address to an IP
    Sercomm RV6699 Network → Local Network → DHCP Client List There is filtering by MAC addresses
    Huawei HG8245H Network → LAN → DHCP Client List Shows connection time
    ZTE ZXHN H268A Network → LAN → DHCP Server → Client List You can export the list to a file.

    🔍 How do you know if a device is someone else's? Please note:

    • 🆔 Unfamiliar names (For example, Xiaomi_abc123, if you don't have devices Xiaomi).
    • ⏱️ Connection time - if the gadget is active at night when you sleep.
    • 📡 MAC address — compare with the addresses of your devices (they can be found in the phone/laptop settings).

    5. Checking using third-party programs

    If the router does not show a list of devices or you want to get more data (for example, traffic consumption speed (each gadget), use specialized utilities. They scan the network and display all connected devices, even those that aren't visible in the router's dashboard.

    The best programs for Windows, Android And iOS:

    • 🖥️ Wireless Network Watcher (free, for PC) - scans the network and displays IP, MAC, and device manufacturer.
    • 📱 Fing (for smartphones) — identifies gadget models and checks ports for vulnerabilities.
    • 🍎 iNetTools (for iPhone) - analyzes the local network and shows open ports.

    📌 Example of use Wireless Network Watcher:

    1. Download the program from the official website NirSoft.
    2. Launch WNetWatcher.exe (no installation required).
    3. Click Start Scan — after a few seconds, a list of all devices on your network will appear.

    ⚠️ Note: Some antivirus programs (eg. Avast or Kaspersky) may block such programs as "suspicious." Add the utility to the exceptions list or temporarily disable protection.

    Make sure the program is downloaded from the official website|Compare MAC addresses with your devices|Check the gadget manufacturer (e.g. Apple, Samsung)|Check if the device is consuming too much traffic-->

    6. How to block someone else's device

    If you have found unknown gadget on your network, it needs to be blocked. Here are 3 ways:

    Method 1: Through MAC address filtering (works on most routers):

    1. Go to the router control panel (see Section 3).
    2. Find the section Wi-Fi → MAC Address Filter or Security → MAC Filtering.
    3. Add the intruder's MAC address to the blacklist and save the settings.

    Method 2: Change your Wi-Fi password (the most reliable):

    1. In the router panel, go to Wi-Fi → Security Settings.
    2. In the field Password (Password or Pre-Shared Key) enter a new complex password (at least 12 characters, with numbers and special characters).
    3. Save the changes - all devices will disconnect and you will have to reconnect.

    Method 3: Disabling DHCP for a specific IP (for advanced):

    1. In the section DHCP find IP reservation.
    2. Bind the MAC address of the stranger to a non-existent IP (for example, 192.168.0.250).
    3. Save - the device will not be able to obtain an IP address and connect.

    🔐 Important: After blocking, reboot your router for the changes to take effect. If someone else's device connects again, someone else may be using it. repeater or hacked your password - in this case, change SSID (network name) and password to more complex ones.

    7. Common mistakes and their solutions

    When checking connected devices, users encounter typical problems. Let's look at the most common ones:

    Problem 1: There is no section for Wi-Fi devices in the Dom.ru personal account.

    • 🔹 Cause: Your tariff does not support remote router management.
    • 🔹 Solution: Use the router's web interface or mobile app.

    Problem 2: The router does not show all connected devices.

    • 🔹 Cause: Some gadgets may be connected via cable (LAN) or use a static IP.
    • 🔹 Solution: Check the section LAN or ARP table in the router settings.

    Problem 3: After changing the password, the other person's device can be connected again.

    • 🔹 Cause: The password is too simple (for example, 12345678 or qwerty).
    • 🔹 Solution: Use a password generator (eg. PasswordsGenerator) and set a password of at least 15 characters.

    FAQ: Answers to Frequently Asked Questions

    Is it possible to see what websites someone else's device is visiting on my network?

    No, Dom.ru routers do not offer this feature. To monitor traffic, you need specialized software (for example, GlassWire for PC) or router firmware on DD-WRT/OpenWRT, which will void the warranty.

    Why does the device list show "Unknown Gadget" with MAC address?

    This could be:

    • A smart device (light bulb, socket, camera) that doesn't broadcast its name.
    • A gadget with a modified MAC address (some programs allow this).
    • A device with Chinese firmware where the name in Cyrillic is not displayed.

    Check the MAC address in the manufacturer's database (first 6 characters) on the website MAC Vendors.

    How do I prevent new devices from connecting to my Wi-Fi?

    Activate MAC address filtering in the router settings:

    1. Whitelist only the MAC addresses of your devices.
    2. Check the box Allow only specified devices.
    3. Save the settings.

    ⚠️ Disadvantage of this method: your new gadgets (for example, a guest phone) will not be able to connect without manually adding them to the list.

    What should I do if I forgot my router password?

    There are 2 options:

    1. Reset the router to factory settings (button Reset for 10-15 seconds). After this, the login/password will become default (see the sticker on the router).
    2. Find out your password through Dom.ru - Call support by phone 8 800 333-70-00 and state the details of the agreement.
    Can my neighbor connect to my Wi-Fi if I hide the SSID?

    Hiding the network name (SSID) does not protect against connection! An attacker can:

    • See the network through scanning programs (for example, inSSIDer).
    • Connect manually, knowing the MAC address of your router.

    🔒 More reliable: use WPA3- encryption and a complex password.

    📖 Read also

    How to Set Up Wi-Fi at Home: A Complete Setup Guide Learn how to set up stable Wi-Fi at home. Choose a router, configure it, boost the signal, and protect your network. Setting up Keenetic 4G in repeater mode: step-by-step instructions Detailed instructions on how to set up Keenetic 4G as a WiFi repeater. Expanding coverage and DIR-100: Setting up a D-Link Wi-Fi router in 5 steps Complete instructions for setting up Wi-Fi on the D-Link DIR-100. Login to the web interface at 192.168.0.1, change the password How to remove the limit on the number of WiFi connections Full instructions: how to remove the connection limit on a WiFi router. TP-Link setup, A Router as a WiFi adapter: detailed setup instructions Learn how to turn an old router into a WiFi adapter for your PC. Step-by-step configuration of Client Mode (Cli) Why Wi-Fi displays an incorrect password: causes and solutions Find out why your router is displaying an incorrect Wi-Fi password even though you're entering it correctly. A full breakdown.