If your internet is from Rostelecom If your computer is running slower than usual, and pages are loading slowly, it's possible that other devices have connected to your Wi-Fi network. You can check the number of active connections in several ways: personal account, the router's web interface, a mobile app, or even dedicated software. In this article, we'll cover all available methods, including the nuances for different router models (Sagemcom, Sercomm, Huawei etc.), and we will also give recommendations on how to block unwanted "neighbors".
It's important to understand that the number of connected devices directly impacts internet speed. For example, if your plan is rated for 100 Mbps and 15 devices (smartphones, smart TVs, laptops, smart speakers) are simultaneously connected to the network, the actual speed on each device may drop by 2-3 times. Furthermore, additional connections increase the load on the router, which can lead to periodic communication breakdowns or overheating of equipment.
Before proceeding with the instructions, make sure you have access to your router settings. To do this, you will need:
- 📌 Login and password from Rostelecom personal account (usually sent via SMS upon connection).
- 🔑 Login details for the router's web interface (often by default)
admin/adminor indicated on the device sticker). - 📱 Mobile app Rostelecom Personal Account (available for Android And iOS).
1. Check through your Rostelecom personal account
The easiest way is to use the official one personal account on the website rt.ruThis method doesn't require access to the router and works even if you're connected to the network from another device (for example, via mobile internet).
Instructions:
- Go to the website lk.rt.ru and log in.
- Select a section from the menu
Services → Internet. - Find the block
My devicesorWi-Fi network(the name may differ depending on the region). - A list of all connected gadgets will open, indicating their MAC addresses, names (if recognized) and connection time.
You can also do this in your personal account block unknown devices directly from the interface. To do this, click next to the suspicious connection. Block or DisableHowever, keep in mind that some devices (such as smart bulbs or speakers) may appear under unintelligible names—don't block them without verifying any unnecessary connections.
⚠️ Attention: In some regions, Rostelecom limits the display of connected devices in your personal account. If this section isn't available, use alternative methods (router or mobile app).
2. View connections via the router's web interface
If your personal account does not show the information you need, you can go to router settingsThis method works for all models provided by Rostelecom: Sagemcom F@st 2804, Sercomm RV6699, Huawei HG8245H etc. The interface may differ slightly, but the general logic is the same.
Step-by-step instructions:
- Connect to the router's Wi-Fi network (or use a cable Ethernet).
- Open your browser and type in the address bar
192.168.1.1or192.168.0.1(the exact address is indicated on the router sticker). - Enter your login and password (by default it is often
admin/adminoruser/user). - Go to the section
Wi-Fi→Wireless network status(orDHCP→Client list). - A table with will be displayed on the screen. MAC addresses, IP addresses and the names of connected devices.
In some models (eg, Sagemcom) the list of devices can be found in the section Local area network → DevicesIf the interface is in English, search for Wireless → Station List or DHCP Clients.
Check if you entered the IP address correctly|Reset your browser cache|Try a different browser (Chrome, Firefox)|Restart the router by holding the power button for 10 seconds|Make sure you are connected to the router's network, and not to the mobile Internet-->
| Router model | Path to the list of devices | Peculiarities |
|---|---|---|
| Sagemcom F@st 2804 | Home Network → Devices |
Shows connection history for the last 24 hours |
| Sercomm RV6699 | Wi-Fi → Status → Client List |
You can filter by connection type (2.4 GHz/5 GHz) |
| Huawei HG8245H | Network → WLAN → Station Info |
Displays the connection speed of each device |
| ZTE ZXHN H267N | Local Area Network → DHCP Clients |
You need to refresh the page to see the latest data. |
⚠️ Attention: If you see unfamiliar devices in the list of devices MAC addresses (for example, starting with00:1A:79orB8:27:EB), this could be a sign that your neighbors are connecting. To confirm, disconnect all your devices from the Wi-Fi and see if any other devices are still listed.
3. Using the Rostelecom Personal Account mobile app
For your convenience, Rostelecom has developed an official app that allows you to manage services, including viewing connected devices. The app is available for Android And iOS and synchronizes with your personal account.
How to check connections:
- Download and install the application Rostelecom Personal Account from App Store or Google Play.
- Log in using your username and password from your personal account.
- Go to the section
Internet→My Wi-Fi network. - Click on
List of devices— a current list of connected gadgets will open.
The advantage of the application is that it sends push notifications when connecting new devices (if the function is enabled in the settings). You can also quickly change your Wi-Fi password or block unknown devices.
However, this method has a downside: the application does not always display hidden devices (for example, those connected via MAC address (bypassing DHCP). For a complete picture, it's best to combine this method with checking through the router's web interface.
What should I do if the app doesn't show a list of devices?
If the "Device List" section is missing, update the app to the latest version. Also, check that you're connected to the same Rostelecom network as your router. In some cases, reinstalling the app or clearing its cache in your phone's settings may help.
4. Checking with third-party programs
If standard methods do not provide complete information, you can use specialized utilities for network scanning. They show all connected devices, including those not visible in your account or router settings.
Popular programs:
- 🖥️ Wireless Network Watcher (Windows) - scans the network and displays IP, MAC, manufacturer name.
- 📱 Fing (Android/iOS) — identifies devices on the network, checks open ports.
- 🌐 Advanced IP Scanner — finds all active hosts on the local network.
- 🔍 Angry IP Scanner — a cross-platform utility for deep analysis.
Example of use Wireless Network Watcher:
- Download the program from the official website NirSoft.
- Run the utility (no installation required).
- Click
Start Scanning- after a few seconds a list of all devices will appear with their names MAC addresses and manufacturers. - Compare the list with your devices. Unknown devices can be blocked in your router settings.
Warning: Some antivirus programs may recognize utilities such as potentially dangerous due to their network activity. This is a false positive—the programs are not malicious, but before using them, download them only from official sources.
5. How to identify "foreign" devices on the network
Even if you see a list of connected devices, it's not always easy to tell which ones are yours and which are unauthorized. Here are some tips for identifying unwanted "guests":
- 🔍 Check MAC addresses: Each device has a unique MAC (eg.
00:1A:79:XX:XX:XX). Compare them with your gadgets (MAC can be found in the smartphone/laptop settings). - 📱 Device names: Many devices are displayed under their names (for example, iPhone-12-Pro, Samsung-Galaxy-S21). Unknown names are a reason to be wary.
- ⏱️ Connection time: If your device appears online at night or when you are not at home, this is a clear sign of a hack.
- 📡 Connection type: Please pay attention to the devices connected via WPS or with non-standard protocols.
To make identification easier, make a list MAC addresses all your devices. To do this:
- On Android:
Settings → About phone → Status → Wi-Fi MAC address. - On iPhone:
Settings → General → About → Wi-Fi Address. - On Windows: run the command
ipconfig /allVCommand line. - On MacOS:
System Preferences → Network → Advanced → Ethernet/Wi-Fi.
If a device with a MAC address starting with 00:0C:29 or 00:1C:B3 is detected on the network, this may indicate the use of Wi-Fi hacking software (such as Aircrack-ng). In this case, change the network password immediately.
6. How to block unauthorized connections
If you find unfamiliar devices on the network, you need to disable and blockThere are several ways to do this:
Method 1: Change your Wi-Fi password
The most secure method is to change your network password. To do this:
- Go to the router's web interface (
192.168.1.1). - Go to
Wi-Fi → Security(orWireless → Security). - In the field
Password(Pre-Shared Key) Enter a new complex password (it is recommended to use at least 12 characters with letters, numbers and special characters). - Save your settings and reconnect your devices.
Method 2: Filtering by MAC addresses
You can allow connections only for certain devices:
- Find the section in your router settings
MAC filterorAccess Control. - Add the MAC addresses of your gadgets to the whitelist.
- Activate filtering - now only authorized devices will be able to connect.
⚠️ Attention: MAC filtering doesn't provide 100% protection, as MAC addresses can be spoofed. It's best to combine this method with changing your password.
Method 3: Disabling WPS
Protocol WPS vulnerable to hacking, so it is better to disable it:
- Find the section in your router settings
WPS. - Disable the function or set the mode
Disabled. - Save the changes.
Method 4: Hiding the network name (SSID)
This won't protect you from experienced hackers, but it will reduce the number of accidental connections:
- In the Wi-Fi settings, find the option
Hide SSID(Hide SSID). - Activate it and save the settings.
Once you hide a network, its name will no longer appear in the list of available Wi-Fi networks, but your devices will still be able to connect manually.
7. Why is it important to monitor Wi-Fi connections?
Regularly checking your connected devices not only helps maintain internet speed but also protects your personal data. Here are the main risks associated with unauthorized connections:
- 🕵️ Traffic theft: Third-party devices are using up your internet, which can lead to exceeding your limit (this applies to plans with a GB limit).
- 🔓 Data Leak: Attackers can intercept passwords, bank card details, or personal correspondence through your network.
- 💻 Spread of viruses: An infected device on your network can attack other gadgets.
- 📡 Router load: A large number of connections leads to equipment overheating and frequent connection breaks.
- 🚨 Legal risks: If illegal activity (such as downloading pirated content) occurs via your Wi-Fi, you as the network owner will be held liable.
According to Rostelecom statistics, more than 30% of users have experienced unauthorized connections to their Wi-Fi at least once. In 70% of cases, weak passwords (e.g., 12345678 or qwerty).
To minimize risks:
- 🔐 Use complex passwords (password generators: KeePass, 1Password).
- 🔄 Update your router firmware regularly (in your personal account or via the web interface).
- 📵 Turn off Wi-Fi when you're going away for a long time.
- 🛡️ Set up a guest network for friends (separate password, limited access to local resources).
FAQ: Frequently Asked Questions
Can I see connected devices if I'm not at home?
Yes, if you have access to Rostelecom personal account or mobile application. Also some routers (for example, Keenetic) support remote control via the cloud - check this option in the settings.
Why are there unknown gadgets with names like "Android-1234" showing up in the list of devices?
These could be:
- Smart devices (light bulbs, sockets, speakers) that you forgot.
- Guests you've given access to previously.
- Neighbors who connected through a vulnerability (for example, a weak password).
To check, disconnect all your devices from Wi-Fi and see if any unknown connections remain. If so, change the password.
How do I find out which device my neighbor owns?
It is impossible to determine the exact location of a device via Wi-Fi, but it is possible:
- Look signal level in the router settings - if it is weak (for example, 1-2 divisions), the device is far away.
- Use programs like NetCut, which show device activity in real time.
- Try it turn off the device through the router and see if the neighbor's signal disappears.
However, it is better not to conflict, but simply change password and turn on MAC filtering.
What should I do if my router doesn't show a list of connected devices?
Possible causes and solutions:
- Outdated firmware - update it in the section
System → Software Update. - DHCP is disabled - check that the DHCP server is enabled in the router settings.
- The router is faulty - try rebooting it (button
Resetfor 10 seconds). - Provider restrictions - contact Rostelecom support.
Is it possible to limit the speed for individual devices?
Yes, many routers support this feature. QoS (Quality of Service), which allows:
- Limit speed for certain MAC addresses.
- Prioritize traffic (for example, give maximum speed to smart TV).
- Set time limits (for example, turn off your child's internet access after 10:00 pm).
QoS settings are usually located in the section Advanced Settings → Channel Width Management.