How to change the frequency of a Rostelecom Wi-Fi router from 5 GHz to 2.4 GHz: detailed instructions with pictures

You are using a router from Rostelecom, but encountered a problem: some devices do not see the network at the frequency 5 GHz, while others are working erratically? Or perhaps you need to connect a smart home or older equipment that only supports 2.4 GHzSwitching Wi-Fi frequencies is a common task, but not always obvious, especially if the router interface is different from the standard one.

In this article we will look at all methods of changing frequency on equipment Rostelecom: via the web interface, mobile app, and personal account. You'll learn how to check your current settings and why. 2.4 GHz may not be displayed in the list of networks, and what to do if the internet connection is lost after the changes. And also— Unique features for popular router models (Sagemcom, Sercomm, Huawei) that Rostelecom provides to subscribers.

If you've never accessed your router settings before, don't worry: we'll provide step-by-step instructions with images and explanations of each setting. And for experienced users, we'll provide quick commands and tips for optimizing your network after switching.

Why change Wi-Fi frequency from 5 GHz to 2.4 GHz?

At first glance, 5 GHz seems preferable: higher speed, less interference from neighboring networks. But in practice 2.4 GHz has its advantages, especially at home:

  • 📱 Compatibility with older devices: many smartphones (especially budget models before 2018), tablets, smart TVs Samsung or LG 2015–2017, as well as smart home equipment (lamps Xiaomi Yeelight, sockets TP-Link Tapo) work only at 2.4 GHz.
  • 🏠 Best coverage in large spaces: The 2.4 GHz signal penetrates walls and ceilings more effectively than 5 GHz. If your router is in one room and your device is in another, the 2.4 GHz network will be more stable.
  • 🔄 Fewer roaming problems: If you have a mesh system or multiple access points, the transition between them on 2.4 GHz is smoother.
  • 💰 Battery saving: Connecting to 5 GHz drains the battery of mobile devices faster due to the more intensive work of the Wi-Fi module.

However, 2.4 GHz There are also some downsides: below is the maximum speed (up to 300–450 Mbps versus 866–1733 Mbps at 5 GHz) and more interference from nearby networks, microwaves, or Bluetooth devices. If your equipment supports both bands, it's best to use both at the same time (if the router is dual-band) and connect devices to the required frequency manually.

Did you know that some router models Rostelecom By default, the 2.4 GHz band is turned off if no devices are connected. This is done to save power, but it can be confusing.

📊 Which Wi-Fi frequency do you use most often?
2.4 GHz only
5 GHz only
Both ranges at the same time
I don't know what my frequency is.

How to find the current Wi-Fi frequency on a Rostelecom router

Before changing the settings, check which frequency is currently active. This can be done in three ways:

1. Via the network name (SSID)

Many routers Rostelecom by default, two separate networks are created: one with the suffix _5G or -5GHz (For example, RTK-WiFi_5G), the other one is without a suffix (this is 2.4 GHz). If you only see one network, it means the second range is disabled or combined into one name (function Smart Connect).

2. In the device settings

  • 📱 Android: go to Settings → Wi-Fi, tap on your network → look at the line Frequency or Speed (if specified 802.11ac or 5 GHz - this is 5 GHz; 802.11n or 2.4 GHz — respectively 2.4 GHz).
  • 🍎 iPhone/iPad: install the application WiFi Analyzer or NetSpot - they will show the frequency of the connected network.
  • 💻 Windows: open Control Panel → Network and Internet → Network and Sharing Center, click on your network → Intelligence → line Speed (For example, 72 Mbps - this is 2.4 GHz, 433 Mbps — 5 GHz).

3. Via the router's web interface

Go to the router control panel (read how to do this in the next section) and check the section Wi-Fi or Wireless networkThere should be separate tabs for 2.4 GHz and 5 GHz with status indication (Enabled/Disabled).

Step-by-step instructions: how to change the frequency from 5 GHz to 2.4 GHz

Now let's move on to the main thing. Attention: router interface Rostelecom This may vary depending on the model and firmware version. We'll look at the general method, and then at the nuances for popular devices (Sagemcom F@st 5364, Sercomm RV6699, Huawei HG8347R5).

Step 1: Connect to your router

  • 🔌 Connect your computer or laptop to the router via cable (recommended) or via Wi-Fi.
  • 🌐 Open any browser (Chrome, Edge, Firefox) and enter one of the IP addresses in the address bar:
    192.168.1.1
    

    192.168.0.1

    192.168.100.1

    If none of them work, check the IP on the router sticker or in the instructions.

Step 2: Log in to your control panel

Enter your login and password (usually by default admin/admin or user/user). If you changed them, use your data. On some routers Rostelecom The login and password are indicated on the sticker on the back.

Step 3: Find the Wi-Fi settings section

Depending on the router model, the path may differ:

  • 📡 Settings → Wireless network (Wi-Fi)
  • 📡 Network → WLAN
  • 📡 Home Network → Wi-Fi

Step 4: Disable 5GHz and enable 2.4GHz

There are two possible options here:

  1. If the networks are separated (there are separate tabs for 2.4 GHz and 5 GHz):
    • Go to the tab 2.4 GHz.
    • Make sure the checkbox is checked Turn on wireless network (Enable Wireless) costs.
    • Come up with a network name (SSID) or leave as default.
    • Select Channel (recommended) 1, 6 or 11 - they have the least overlap with neighboring networks).
    • Install Channel width (Channel Width) on 20 MHz (for maximum compatibility).
    • In the section 5 GHz uncheck the box Turn on wireless network, if you want to disable this range completely.
  • If networks are combined (Smart Connect):
    • Find the option Smart Connect, Band Steering or Smart switching And turn it off.
    • After disabling, separate settings will appear for 2.4 GHz and 5 GHz - configure them as in the step above.

    Step 5: Save the settings and reboot the router

    Click the button Apply, Save or SaveThe router will reboot (this may take 1-2 minutes). After rebooting, connect to the 2.4 GHz network.

    Smart Connect is disabled (if enabled)|The network name (SSID) for 2.4 GHz is specified correctly|The channel is selected from the recommended ones (1, 6, 11)|The password for 2.4 GHz is the same as the password for 5 GHz (if necessary)|The channel width is set to 20 MHz-->

    Nuances for popular Rostelecom router models

    The interface and settings layout may vary. Let's look at the features for the most common devices:

    Router model Path to Wi-Fi settings Peculiarities
    Sagemcom F@st 5364 Settings → Wireless Network Function Smart Wi-Fi merged with Band SteeringTo separate networks, you need to disable both options.
    Sercomm RV6699 Network → WLAN → Basic Settings The tabs for 2.4 GHz and 5 GHz are hidden under the drop-down menu. Range (Band).
    Huawei HG8347R5 WLAN → Basic Settings To enable 2.4 GHz you must first press Allow (Enable) in the section WLAN.
    ZTE ZXHN H268N Network → WLAN → Multi-SSID Settings Supports up to 4 SSIDs per band. To simplify setup, disable unnecessary networks.

    If your model is not in the table, search for the instructions by its name (indicated on the router sticker) or contact support Rostelecom by phone 8 800 100 08 00.

    What should I do if the Internet is lost after the changes?

    If after switching to 2.4 GHz devices connect to the network, but the Internet does not work:

    1. Check if the settings have been reset IPv4 (should be there) Auto (DHCP)).

    2. Reboot the router using the button Reset (hold for 10 seconds) and set up again.

    3. Make sure that in the section WAN or Internet the correct connection type is specified (usually PPPoE with login/password from Rostelecom).

    4. If you use IPTV, check the port binding (on some routers, 2.4 GHz conflicts with IPTV).

    Common problems and their solutions

    Issue 1: 2.4GHz network is not showing up on devices

    • ⚠️ Attention: some devices (eg iPhone or MacBook) hide networks with non-standard channels (e.g. 12–14). Use channels 1–11.
    • Check if the network is enabled in the router settings (check mark) Enable Wireless).
    • Make sure that SSID Broadcast (SSID broadcasting) enabled (otherwise the network is hidden).
    • If used WPA3, try switching to WPA2-PSK (some devices do not support WPA3).

    Problem 2: Slow speed on 2.4 GHz

    This is normal: the maximum speed at 2.4 GHz is limited by the standard 802.11n (up to 300–450 Mbps). To improve the situation:

    • 🔄 Switch Channel width With 20/40 MHz on 20 MHz (will reduce interference).
    • 📡 Change the channel to a less busy one (use the app WiFi Analyzer for analysis).
    • 🔌 Connect critical devices (PC, TV) via cable.

    Problem 3: The router does not save settings

    ⚠️ Attention: if after pressing Save The settings are reset, perhaps the router firmware is corrupted. Try updating it through the section System → Software Update or contact support.

    How to set up a Rostelecom router through your personal account or app

    Don't want to go to the web interface? Rostelecom provides alternative ways to manage the router:

    Method 1: Personal account on the website

    1. Go to lk.rt.ru and log in.
    2. Go to the section Services → Internet → Router Settings.
    3. Select your router from the list (if there are several).
    4. Find the tab Wi-Fi and change the settings similarly to the web interface.

    Method 2: Rostelecom mobile app

    • 📱 Download the app My Rostelecom (App Store/Google Play).
    • Log in and select a section InternetWi-Fi settings.
    • Disable 5 GHz and enable 2.4 GHz (the interface is simplified, but the functionality is limited).
    ⚠️ AttentionAdvanced settings (such as channel selection or bandwidth) may not be available in your account or app. For fine-tuning, use the router's web interface.

    Network optimization after switching to 2.4 GHz

    Simply changing the frequency isn't enough—you need to configure the network for stable operation. Here's what we recommend:

    • 🔒 Change your Wi-Fi password: If you have separated networks, set the same password for 2.4 GHz and 5 GHz to avoid confusion. Use WPA2-PSK (the most reliable and compatible standard).
    • 📶 Choose the optimal channel: launch the application on your smartphone WiFi Analyzer and see which channels are the least crowded. For 2.4 GHz, it's best to use channels 1, 6, or 11.
    • 🔄 Disable unnecessary features:
      • WPS (security vulnerability).
      • Guest network (if you don't use it).
      • Beamforming (may reduce compatibility with older devices).
    • 📡 Update your router firmware: in the section System → Software Update Check that your firmware version is up to date. New firmware often improves Wi-Fi stability.

    If you have a lot of devices connected to 2.4 GHz and the speed is dropping, try limiting the bandwidth for some of them via QoS (for example, for smart home or surveillance cameras).

    FAQ: Answers to Frequently Asked Questions

    Is it possible to use both frequencies at the same time?

    Yes, if your router is dual-band. Enable both networks (2.4 GHz and 5 GHz) with different names (for example, RTK-WiFi And RTK-WiFi_5G) and connect devices to the desired frequency manually. This is the best option for most users.

    Why did the speed drop by 2-3 times after switching to 2.4 GHz?

    This is normal: the maximum speed on 2.4 GHz is lower than on 5 GHz due to limitations of the standard. 802.11nAdditionally, the 2.4 GHz band is more heavily interfered with. To improve speed:

    • Use a channel with minimal load (check through WiFi Analyzer).
    • Reduce the channel width to 20 MHz (will increase stability).
    • Connect critical devices (PC, TV) via cable.

    How do I get back 5GHz if I made a mistake?

    Go to your router settings and find the section Wi-Fi → 5 GHz and turn the network back on (check the box Enable Wireless). If you don’t remember the password, reset the router using the button Reset (hold for 10 seconds) and set up again.

    My router doesn't support 5 GHz. Can I replace it?

    Yes, Rostelecom provides the opportunity to replace obsolete equipment. Please contact support by phone. 8 800 100 08 00 or through your personal account. New models (for example, Sagemcom F@st 5655 or Sercomm RV6699) support both ranges.

    What is Smart Connect and should I disable it?

    Smart Connect (or Band Steering) is a feature that automatically connects devices to the optimal frequency (2.4 GHz or 5 GHz). While convenient in theory, this can be problematic in practice:

    • Some devices (such as smart bulbs) cannot switch and lose connection.
    • The frequency selection algorithm is not always optimal (it may “force” devices that require 2.4 GHz to connect to 5 GHz).

    If you have connection problems, it is better to turn off Smart Connect and divide the networks.