Wireless printing saves time and eliminates cable clutter, but connecting a printer HP Wi-Fi connection often raises questions. Even experienced users can encounter difficulties: the router doesn't detect the device, the drivers refuse to install, or the printer stubbornly demands a WPS pin that the router doesn't have. In this article, we'll cover all the current connection methods—from the standard control panel method to alternative solutions for older models without a screen.
We will pay special attention to typical errors that prevent you from completing the setup. For example, series printers HP DeskJet 2700 And HP Envy 6000 often "lose" the network after updating the router firmware, and models HP LaserJet Pro may require manual IP address entry. You'll also learn how to check your router's compatibility with your printer and what to do if the Wi-Fi indicator on your device is flashing orange.
All instructions are relevant for printers HP 2018–2026 model years. If your model is older, some features (e.g. HP Smart App or Wi-Fi Direct) may be missing - in this case, use alternative methods from the section on manual configuration.
1. Preparation: What to check before connecting
Before you begin setup, make sure all system components are ready for use. About 40% of connection problems are not related to the printer, but to the router or computer..
First, check Wi-Fi network stabilityPrinters HP They don't handle frequent connection interruptions well, so if your router is intermittently distributing internet (for example, due to a weak signal or channel congestion), resolve this issue first. To test this, connect your smartphone or laptop to the network and run a speed test—if the ping exceeds 100 ms, and the speed fluctuates, configure the router or reboot it.
Secondly, prepare the connection data:
- 📝 Network name (SSID) — the exact name of your Wi-Fi network (case-sensitive!)
- 🔑 Wi-Fi password If you don't remember it, look at the router's sticker or in its web interface.
- 📡 Security type - usually
WPA2-PSKorWPA3-PSK(You can find out in your router settings) - 🖨️ Printer model - needed to download the correct drivers (located on the back panel of the device)
⚠️ Attention: If your router uses802.11nin mode 5 GHz only, some printer models HP (especially budget ones) may not support it. Switch your router to mixed mode.2.4 GHz + 5 GHzor select a separate network for 2.4 GHz.
Also make sure that the printer turned on and within range of the router (No further than 5-7 meters away from it). If the device is new, remove all protective films and tapes from it—they may block buttons or sensors.
2. Method 1: Connecting via the printer control panel (for models with a display)
This is the most reliable method for printers with a touch or button screen, such as HP OfficeJet Pro 9010, HP Envy 6020 or HP LaserJet MFP M234The instructions are suitable for most modern devices.
Steps to connect:
- Turn on the printer and wait until it is fully loaded (the indicators should be on steadily).
- Click the button
Settings(or the gear icon) on the control panel. - Go to the section
Net→Wireless network→Wi-Fi Setup Wizard. - Select your network from the list. If it is not there, click
Enter manuallyand write it down SSID. - Enter your Wi-Fi password. Use the virtual keyboard on the printer screen.
- Confirm the connection. The printer will reboot and attempt to connect to the network.
If the connection is successful, a check mark or message will appear on the screen. ConnectedThe Wi-Fi indicator (usually blue or green) will be solid. If the indicator light is flashing orange or red, then an error occurred - check the password or reboot the router.
Make sure the router is turned on and distributing Wi-Fi|
Check that the printer is within network range|
Prepare network name (SSID) and password|
Turn on the printer and wait for it to boot up|
Update printer firmware (if prompted) -->
⚠️ Attention: On some models (eg, HP DeskJet 2722) The Wi-Fi setup wizard may ask WPS pinIf your router doesn't support WPS (or the feature is disabled), use method 2 or 3 in this article.
Once successfully connected, the printer will automatically receive an IP address from the router. To make sure everything is working, print self-test page (usually through the menu Settings → Reports). There will be a line in the report IP address - if it is filled in, the connection was successful.
3. Method 2: Connecting via the HP Smart app (for smartphones and PCs)
Application HP Smart simplifies setup, especially if the printer doesn't have a screen or you prefer to control everything from your smartphone. This method works for most models released after 2019, including HP DeskJet 2700, HP Envy 6000 And HP Tango.
Instructions for Android/iOS:
- Download the app
HP Smartfrom App Store or Google Play. - Turn on Bluetooth on your smartphone - it is needed for initial setup.
- Launch the app and click
Add a printer. - Select
Setting up a new printerand follow the instructions on the screen. - When the application asks, connect to the printer's temporary network (the name will be something like
HP-Setup-XX-DeskJet 2700). - Return to
HP Smart, select your primary Wi-Fi network and enter the password. - Wait for the setup to complete. The printer will reboot and connect to your network.
For Windows/macOS:
- 🖥️ Download
HP SmartWith official HP website. - 🔌 Connect the printer to your computer via USB (temporary connection).
- 📱 Launch the app and select
Add a printer→My Wi-Fi network. - 🔍 Follow the setup wizard by selecting your network and entering the password.
The advantage of this method - automatic installation of drivers and the ability to print from cloud services (Google Drive, Dropbox). However, if you have an older printer model (pre-2018), the app may not support it. In this case, use method 1 or 3.
4. Method 3: Manual configuration via WPS (for routers that support this function)
Method WPS (Wi-Fi Protected Setup) allows you to connect your printer to your network without entering a password—just press a button on the router. This is convenient if you don't have access to the printer's screen or don't remember the Wi-Fi password. Please note: Not all routers and printers support WPS..
How to check WPS support:
- 📡 On your router, look for a button that says
WPSor the 🔄 icon (two arrows in a circle). - 🖨️ On the printer menu
Netthere must be a pointWPSorPush Button Setup.
Step-by-step instructions:
- On the printer, go to
Settings→Net→Wi-Fi Protected Setup→Push Button. - Click the button
WPSon the router (usually you need to hold it for 3-5 seconds). - Confirm the connection on the printer. The devices will sync within 2 minutes.
- If the Wi-Fi indicator on the printer lights up solid, the connection is successful.
| Router model | WPS support | Where is the button? |
|---|---|---|
| TP-Link Archer C6 | Yes | On the back panel, next to the LAN ports |
| ASUS RT-AX55 | Yes | On the side, under the lid |
| Keenetic Extra | Yes (enabled in the web interface) | There is no physical button |
| MikroTik hAP ac2 | No | — |
⚠️ Attention: If your router doesn't support WPS or the feature is disabled in the settings, this method won't work. In this case, use HP Smart or manual setting via the control panel.
WPS can be vulnerable to hacking. After setting it up, disable the feature on your router if you don't use it for other devices.
5. Troubleshooting common connection errors
Even with the printer set up correctly HP Your phone may not connect to Wi-Fi. Let's look at common issues and how to fix them.
Error 1: The printer does not find the network
- 🔍 Make sure your router does not hide SSID (the option must be disabled in the router settings
Hide network). - 📶 Check that the printer and router are working one range (both on 2.4 GHz or both on 5 GHz).
- 🔄 Restart your router and printer (turn them off for 30 seconds, then turn them on).
Error 2: Incorrect password or authentication error
- 🔑 Enter the password in exact register (capital/small letters are important!).
- 📱 If you use
HP Smart, try entering the password manually on the printer. - 🔧 Reset the network settings on the printer:
Settings→Net→Restore network settings.
Error 3: The printer is connected to Wi-Fi but does not print.
- 🖥️ Make sure that on your computer drivers installed (download from the website HP (according to the printer model).
- 🌐 Check that the printer and computer are on the same network (for example, not connected to guest Wi-Fi).
- 📡 Assign to printer static IP address in the router settings (so that it does not change during a reboot).
What should I do if my Wi-Fi indicator is flashing orange?
Orange blinking usually means the printer can't connect to the network. Try:
1. Restart your router and printer.
2. Check if your antivirus or firewall is blocking the connection (temporarily disable them).
3. Update your printer firmware via HP Smart or from the official website.
4. If nothing helps, reset the printer to factory settings (usually by pressing the button Reset for 10 seconds).
If the printer still does not work, check it status in the router's web interfaceTo do this:
- Open your browser and enter the router's IP address (usually
192.168.0.1or192.168.1.1). - Log in (using the login and password indicated on the router sticker).
- Find the section
Connected devicesorDHCP clients. - Check if your printer appears there. If not, the problem is with the device itself or its settings.
6. Configuring the router for stable printer operation
Sometimes the problem lies not in the printer, but in the router settings. For example, if MAC address filter or client isolation, the printer won't be able to connect to the network. Let's look at the key parameters.
Router settings that may interfere with the connection:
- 🔒 Security type: printers HP work better with
WPA2-PSKIf you haveWPA3, try switching temporarily. - 📡 Wireless network mode: select
802.11b/g/n(mixed mode) instead802.11n only. - 🔄 Wi-Fi channel: if used automatic channel selection, fix it manually (for example, channel 6 or 11 for 2.4 GHz).
- 🚫 MAC address filter: If enabled, add the printer's MAC address to the list of allowed addresses (you can find it in the self-test report).
How to change settings (using a router as an example) TP-Link):
- Go to the router's web interface (
192.168.0.1). - Go to
Wireless mode→Wireless settings. - In the section
SecurityselectWPA2-PSKand save the settings. - In the section
DHCPCheck that the DHCP server is enabled (otherwise the printer will not receive an IP address).
⚠️ Attention: Router settings may vary depending on the model and firmware. If you're unsure about what you're doing, it's best not to change any settings and instead use the standard printer connection methods.
After making the changes, reboot your router and printer. If the problem persists, try disable the function Fast Roaming (802.11r) - it may conflict with some printer models.
7. Alternative connection methods (if Wi-Fi doesn't work)
If your printer stubbornly refuses to connect to Wi-Fi, there are several backup options:
1. USB connection with shared access
- 🖥️ Connect the printer to your computer via USB.
- 🌐 Enable on PC Wi-Fi sharing via the command line:
netsh wlan set hostednetwork mode=allow ssid=MyPrint key=12345678
netsh wlan start hostednetwork
Then connect the printer to the created network MyPrint.
2. Use Wi-Fi Direct
- 📱 Turn on the printer
Wi-Fi Direct(on the menuNet). - 🔗 Connect to the printer network from your smartphone or PC (the name will be something like
DIRECT-XX-HP DeskJet 2700). - 🖨️ Print directly without connecting to the main network.
3. Connection via Ethernet (for MFPs)
- 🔌 If your printer supports a wired connection, connect it to the router with a cable
LAN. - 📡 In the printer settings, select
Wired networkinstead of Wi-Fi.
These methods are less convenient than wireless connection, but will help in extreme cases. For example, Wi-Fi Direct Useful for printing from a smartphone when the main network is unavailable.
8. Updating firmware and drivers
Outdated software is one of the main reasons for printer instability. Printer firmware is responsible for the correct connection to networks, and drivers - for interaction with the computer.
How to update printer firmware:
- Download the latest version from official HP website (chapter
Support→ enter the printer model). - Connect the printer to your computer via USB.
- Run the downloaded file and follow the instructions of the update wizard.
How to update drivers on Windows:
- Click
Win + X→device Manager. - Find the section
Print queues, right-click on the printer →Update driver. - Select
Automatic searchor specify the path to the downloaded driver.
For macOS, drivers are installed automatically via Software update (chapter System Preferences → General).
⚠️ Attention: Do not interrupt the printer firmware update process! If the LED on the device flashes during the update, wait until it completes (this may take up to 10 minutes).
After the update, restart your printer and computer. If the Wi-Fi connection issue was caused by software errors, it should resolve.
FAQ: Frequently asked questions about connecting an HP printer to Wi-Fi
My HP printer can't detect the 5 GHz network. What should I do?
Many models HP (especially budget ones) only work in the range 2.4 GHzSolutions:
- Configure your router for distribution separate 2.4 GHz network (in wireless network settings).
- Or switch the router to mixed mode (
2.4 GHz + 5 GHz). - If your router does not support network separation, try connecting via
WPSorHP Smart.
The printer is connected to Wi-Fi, but the computer can't see it. What's wrong?
The problem may be:
- Drivers - reinstall them from the official website HP.
- Firewall - temporarily turn it off and check the printer's visibility.
- Router settings - Make sure that the printer and computer are on the same subnet (check the first 3 digits of the IP address).
Also try adding the printer manually via Control Panel → Devices and printers → Add a printer.
Is it possible to connect an HP printer to a public network (in a cafe, office)?
Technically yes, but there are some nuances:
- 🔒 If the network requires authorization through the portal (entering login/password in the browser), the printer will not connect.
- 📡 If the network is open (no password), the printer will connect, but printing may be blocked by the administrator.
- 🖥️ Ask an IT specialist at the office Add the printer's MAC address to the whitelist.
For printing in such networks it is more convenient to use Wi-Fi Direct or USB connection.
How to reset HP printer network settings?
A reset will return the printer to factory Wi-Fi settings. Instructions:
- On the printer, press and hold the button
Wi-Fi(orWireless network) during 10-15 seconds. - Or go to the menu
Settings→Net→Restore network settings. - After resetting, the printer will create its own network for configuration (the name will be something like
HP-Setup-XX-Model).
After the reset, repeat the Wi-Fi connection process again.
My HP printer prints test pages but won't print documents. Why?
Possible reasons:
- 📄 The print queue is stuck - clear it on your computer (
Control Panel→Devices and printers→ right-click on the printer →View the print queue). - 🖨️ The printer is out of memory. — try printing the document at a lower resolution or split it into parts.
- 🔧 Incompatible file format - save the document in
PDFand try to print it.