Wireless printing saves time and eliminates tangled cables, but connecting a printer HP Wi-Fi often raises questions, especially when it comes to models with touchscreens or no display at all. This article covers current setup methods for printers. HP DeskJet, Envy, OfficeJet And LaserJet (2018–2026 release years), including bypassing typical errors such as “no network” or “incorrect password”.
We'll figure it out 4 connection methods: through WPS, printer menu, application HP Smart and manual IP configuration. We'll also explain why a printer might "lose" its network after updating a router and how to fix it without calling a technician. If your HP It used to work via Wi-Fi, but now it doesn't print. There's a separate diagnostic section at the end of the article.
All instructions have been tested on firmware. HP 2026–2026 and compatible with routers TP-Link, Keenetic, ASUS, MikroTikOlder printer models (pre-2018) may require additional steps—we'll mention those as well.
1. Preparation: What to check before connecting
Before setting up your printer, make sure the problem isn't with your network or the device itself. Here's mandatory checklist:
Make sure the router is turned on and distributing Wi-Fi (the network indicator is green/blue)
Check that the printer HP turned on and there is paper in it (even if you don't plan to print a test page)
Disable the VPN on your computer/phone - it may be blocking the printer from being discovered on the local network.
View your Wi-Fi name and password (you'll need them for manual setup)
Update your router's firmware if it's giving errors like "Too many devices" -->
If the printer was already connected to another network (for example, in an office), it needs to be reset to factory settingsTo do this:
- Press and hold the button
Wi-Fi(orWireless) on the printer panel for 10–15 seconds until the indicator starts flashing. - On display models, go to
Settings → Network → Reset network settings.
For printers HP LaserJet Pro (For example, M426fdw) reset is performed using a combination of buttons: Cancel + Wi-Fi + Enable (hold for 3 seconds). After reset, the printer will create its own network with the type name HP-Print-XX-Setup - This is normal, you don’t need to connect it.
⚠️ Attention: If your router uses802.11r(Fast Roaming) orWPA3-Enterprise, printers HP may not connect. Temporarily disable these features in your router settings or create a separate network withWPA2-PSK.
2. Method 1: Connecting via WPS (fastest)
Function WPS (Wi-Fi Protected Setup) allows you to connect your printer to the network without entering a password. This works if:
- 📶 Your router supports WPS (a button with this name or icon
🔄on the back panel). - 🖨️ There is a button on the printer
WPSorWi-Fi Protected Setup(usually next to the network indicator). - ⚡ The network uses
WPA2orWPA/WPA2(NotWPA3).
Instructions:
- Make sure the printer is turned on and within range of the router (no more than 5 meters).
- Click the button
WPSon the router and hold for 2-3 seconds until the indicator starts flashing. - For 2 minutes press the button
WPSon the printer (or selectSettings → Network → WPSon the display). - Wait until the Wi-Fi light on the printer turns on blue/green (usually takes 30-60 seconds).
If the indicator is flashing orange or is red - WPS failed. Reasons:
- 🔌 The router does not support WPS (check the model in the instructions).
- ⏱️ You've exceeded the time limit (2 minutes). Please try again.
- 🔒 The network is turned on
MAC filter(disable it in your router settings).
3. Method 2: Setting up via the printer control panel
This method is suitable for printers with display (For example, HP OfficeJet Pro 9015e, HP Envy 6055). If your model does not have a screen, skip this section and use HP Smart (method 3).
Step-by-step instructions:
- Press the button on the printer
Settings(orSetup) → selectNet(orWireless). - Go to
Wi-Fi Setup Wizard(Wireless Setup Wizard). - The printer will begin searching for available networks. Select your Wi-Fi network name from the list.
- Enter the network password using the arrow keys on the panel (for letters use the key
ShiftorSym). - Confirm your input and wait for the connection to complete. A message will appear on the screen.
ConnectedorConnected.
On models without a touch screen (e.g. HP DeskJet 2720) navigation is carried out using buttons OK And ArrowsIf you make a mistake when entering your password, the printer will prompt you to try again.
⚠️ Attention: Printers HP do not support networks with hidden SSID (when the Wi-Fi name isn't broadcast). Before setting up, make the network visible in the router settings.
After successful connection, print network configuration report:
- Click
Settings → Reports → Network Configuration Report. - Check the lines
Wi-Fi Status(should beConnected) AndIP Address(For example,192.168.1.105).
What to do if the printer does not find the network?
If your Wi-Fi does not appear in the list of available networks on your printer, check:
1. Wi-Fi channel: printers HP do not work on channels above 11 in the 2.4 GHz range (if the router is configured for channel 12-14 or 5 GHz, change it to 1-11).
2. Network mode: enable support 802.11b/g/n (turn off 802.11ac or AX).
3. Encryption: use only WPA2-PSK (Not WPA3 or WEP).
If the problem persists, try connecting via HP Smart (method 3).
4. Method 3: Connecting via the HP Smart app
Application HP Smart (available for Windows, macOS, Android And iOS) automates setup and allows you to control your printer from your phone. This is the only reliable way for printers without display (For example, HP DeskJet 2620 or HP Neverstop Laser 1000w).
Download HP Smart from the official website:
- 🖥️ For PC: support.hp.com (Software section for your model).
- 📱 For phone: Google Play or App Store.
Connection instructions:
- Turn on your printer and make sure it is not connected to another network (reset the settings if necessary).
- Launch HP Smart and press
Add a printer(Add Printer). - Select
Setting up a new printer(Set Up a New Printer). - The application will prompt you to select a connection method:
- 📶
Wireless network- if the printer supports Wi-Fi Direct. - 🔌
USB cable- temporary connection for setup (requires the included cable).
- 📶
USB, after setting up the cable can be disconnected.When connecting via USB, the app will automatically transfer Wi-Fi settings from your phone or computer to the printer. This method works even if the printer doesn't detect your network manually.
After successful setup:
- 📄 Print a test page via HP Smart (chapter
Seal). - 🔄 Restart your printer and router to avoid synchronization errors.
Via WPS
Through the printer control panel
Via the HP Smart app
Manual IP configuration
Another way-->
5. Method 4: Manually setting the IP address (for advanced users)
If your printer connects to Wi-Fi but won't print from your computer, there may be a problem with IP address conflict or DHCP settings. In this case, assign the printer static IP.
Step 1: Find out the current IP of the printer:
- Print it on your printer
Network Configuration Report(see method 2). - Find the lines
IP Address,Subnet MaskAndDefault Gateway.
Step 2: Assign a static IP in your router settings:
- Go to the router's web interface (usually
192.168.0.1or192.168.1.1). - Find the section
DHCP → Address Reservation(orStatic Lease). - Add a new rule by specifying Printer MAC address (is in the report) and the desired IP (for example,
192.168.1.100). - Save the settings and reboot the router.
Step 3: Configure the printer to use a static IP:
- On the printer, go to
Settings → Network → IPv4 Setup. - Select
Manual input(Manual IP) and enter:IP address:192.168.1.100(or another free one from your subnet).Subnet mask:255.255.255.0.Main gateway: IP of your router (for example,192.168.1.1).DNS:8.8.8.8(Google) or1.1.1.1(Cloudflare).
| Parameter | Meaning (example) | Explanation |
|---|---|---|
IP address |
192.168.1.100 |
Must be outside the DHCP range (for example, if DHCP is distributing 192.168.1.2–192.168.1.99) |
Subnet mask |
255.255.255.0 |
Standard value for home networks |
Main gateway |
192.168.1.1 |
Your router's IP (indicated in the printer report) |
DNS |
8.8.8.8 |
Public DNS for stable operation |
⚠️ Attention: If the printer stops printing after assigning a static IP, check that the new IP doesn't conflict with other devices on the network. To do this, enter the following in the Windows command prompt:ping 192.168.1.100If you receive responses that the IP is busy, select another one (for example,
192.168.1.101).
6. Common mistakes and their solutions
Even after a successful connection, the printer may “lose” the network or not print. Here common problems and ways to eliminate them:
- 🔴 "No connection" error or blinking orange Wi-Fi light
- Check that the router is not blocking the printer.
MAC address(turn off filtering in settings). - Restart the printer and router (turn them off for 30 seconds).
- If used dual-band Wi-Fi (2.4 + 5 GHz), connect the printer only to
2.4 GHz(change the network name in the router).
- Check that the router is not blocking the printer.
- 🖨️ The printer is connected but does not print from the computer.
- Install the printer as
networkin Windows:Settings → Devices → Printers & Scanners → Add a Printer→ select a model from the list. - Update the driver: download it from support.hp.com, specifying the exact model.
- Check that
Windows Firewalldoes not block printing (temporarily disable it).
- Install the printer as
- 🔄 The printer periodically disconnects from Wi-Fi
- Turn it off
power saving modeon the printer (Settings → Power Saving → Off). - Set up
DHCP reservationin the router (see method 4). - If your router is overloaded, limit the number of connected devices or update its firmware.
- Turn it off
7. Connecting to a public or office network
In hotels, cafes or offices, Wi-Fi often requires authorization through portal (captive portal) or uses proxy serverPrinters HP They can't pass this authorization on their own, but there are workarounds:
- 📡 Method 1: Use a mobile hotspot
- Turn on
Modem modeon your phone (Android/iOS). - Connect the printer to this network (the password will be in the access point settings).
- Connect your computer to the same phone and print.
- Turn on
- 🖥️ Method 2: Connect the printer to your computer via USB and share
- Connect the printer to the laptop with a cable.
- In Windows:
Settings → Devices → Printers → Your printer → Manage → Printer properties → Sharing→ turn onGeneral access. - Other devices on the network will be able to print through your computer.
For office networks with WPA2-Enterprise (login/password) will have to be used USB connection or ask the administrator to add the printer to MAC filter and issue a static IP.
⚠️ Attention: Some printers HP (For example, LaserJet Enterprise) support 802.1X (Enterprise Wi-Fi), but requires special software for configuration HP Web Jetadmin and access to the authentication server. This method is not used at home.
8. Diagnostics: The printer won't connect – what to do?
If none of the methods worked, do the following: step-by-step diagnostics:
- Check compatibility:
- Make sure your printer supports it.
2.4 GHz(most models HP don't work on5 GHz). - Check that the router is not using
WPA3orWEP(onlyWPA2-PSK).
- Make sure your printer supports it.
- Test connection:
- Connect the printer to your phone using hotspot mode. If it works, the problem is with the router.
- Try connecting the printer to a different router (for example, your neighbor's).
- Make sure the printer's Wi-Fi antenna is not damaged (on some models it is hidden under a cover).
- Check if the indicator light is on
Wi-Fiwhen turned on (if not, the module may be faulty).
If the printer still does not connect:
- 🔧 Update your printer firmware via HP Smart or from the official website.
- 📞 Contact support HP (for printers under warranty) or to a service center.
How to test a printer's Wi-Fi module?
If the indicator Wi-Fi If the light doesn't turn on at all, the wireless module may be faulty. To check this:
1. Connect the printer to your computer via USB.
2. Launch HP Print and Scan Doctor (download from the website) HP).
3. Select Network diagnostics → Wi-Fi module test.
If the test shows an error, the module requires replacement (at a service center).
FAQ: Frequently asked questions about connecting HP to Wi-Fi
My HP printer is connected to Wi-Fi, but my computer can't see it. What should I do?
Please check the following points:
- Make sure your computer and printer are in one network (for example, both are connected to
192.168.1.x). - In Windows, refresh the printer list:
Settings → Devices → Printers & Scanners → Update. - Install the printer manually:
Add a printer → My printer isn't listed → Add via TCP/IP→ enter the printer IP (you can find it in the configuration report). - Turn it off
Windows Firewalland antivirus software during the scan.
If this doesn't help, remove the printer from the system and reinstall it using the official driver.
Is it possible to connect an HP printer to Wi-Fi without a router (directly to a computer)?
Yes, but with restrictions:
- 🖥️ Windows: use the function
Wi-Fi Direct(if the printer supports it) or createvirtual access pointvia command line:netsh wlan set hostednetwork mode=allow ssid=MyPrint key=12345678netsh wlan start hostednetworkThen connect the printer to the created network
MyPrint. - 📱 Mac/Linux: It's easier to use a USB connection or HP Smart.
Please note: in mode Wi-Fi Direct The printer will only be accessible from one device.
My HP printer connects to Wi-Fi, but prints very slowly. What's wrong?
Reasons for slow Wi-Fi printing:
- 📶 Weak signal: move the printer closer to the router or use
repeater. - 🖨️ Poor connection quality: Change the Wi-Fi channel in your router to a less busy one (for example, from 6 to 11).
- 🖥️ Driver issues: Update your printer software via HP Smart.
- 📄 Complex document: Large PDFs or high-resolution images take longer to print. Try reducing the quality in the print settings.
If the problem persists, connect the printer via USB and compare the speed.
How to connect an old HP printer (2015 and earlier) to a modern Wi-Fi network?
Printers HP may not support modern Wi-Fi standards until 2018 (WPA3, 802.11ac). Solutions:
- Configure your router to support
WPA2And802.11n(turn offWPA3And802.11ac/ax). - Use
WPS(if the router supports it). - Connect the printer via USB-Wi-Fi adapter (For example, TP-Link TL-WN725N, but check compatibility with your model).
- If nothing helps, use
USB connectionornetwork cable(for models with Ethernet port).
For printers HP LaserJet 100–400 series firmware from the website may be required HP.
Do I need to update my HP printer firmware before connecting to Wi-Fi?
A firmware update is recommended if:
- The printer was released before 2020 (updates often add support for new Wi-Fi standards).
- You see errors like
Incompatible networkorAuthentication error. - The printer was working previously, but after changing the router it stopped connecting.
How to update:
- Download the latest firmware for your model from support.hp.com.
- Connect the printer to your computer via USB.
- Run the firmware file and follow the instructions.
⚠️ Do not interrupt the update process - this may damage the printer!