Wireless printer connection HP DeskJet 2620 Connecting to a Wi-Fi network eliminates the tangled mess of cables and allows you to print from any device—laptop, smartphone, or tablet. However, many users encounter difficulties: the printer doesn't find the network, constantly drops the connection, or requires incomprehensible settings. In this article, we'll look into three proven connection methods (via printer panel, WPS and app HP Smart), as well as typical errors and their solutions.
Model DeskJet 2620 supports the standard Wi-Fi 802.11b/g/n on frequency 2.4 GHz — this is important to consider when setting up. If your router only operates within the range 5 GHz, the printer simply won't see the network. Also, check that the router MAC address filter disabled and there are no limits on the number of connected devices. These nuances often lead to failures.
Before you begin, prepare:
- 📶 Wi-Fi network data: name (SSID) and password. If the network is hidden, you'll need to temporarily make it visible.
- 🖨️ The printer is in working order: plugged into a power outlet, with paper and ink (otherwise some menu functions may be blocked).
- 📱 Tuning device: smartphone with an app HP Smart or a computer with drivers.
1. Connecting via the printer control panel
The most universal method is setting up directly from the screen HP DeskJet 2620This is suitable if you don't have a smartphone handy or your router doesn't support WPS. Follow the instructions:
- Turn on the printer and wait until it initializes (the power indicator stops blinking).
- On the control panel, press the button
Wi-Fi(antenna icon) and hold it 5 seconds, until the blue indicator flashes. - A menu will appear on the screen.
Wi-Fi Setup. Select an itemSettings→Wireless Setup Wizard. - The printer will begin scanning for networks. Select your network from the list (if it's not there, make sure your router is turned on and broadcasting within the range).
2.4 GHz). - Enter your Wi-Fi password using the arrow keys on the keypad. Use the key to switch between upper and lower case.
Shift(marked with an upward arrow). - Confirm your entry. The Wi-Fi indicator should be on. blue without blinking - this means that the connection is successful.
If the printer does not find the network, try:
- 🔄 Reboot the router (turn off for 30 seconds).
- 📡 Move the printer closer to the router (maximum distance for a stable signal -
10 meterswithout obstacles). - 🔒 Make sure the password is entered correctly (the printer is case sensitive!).
☑️ Check before connection
⚠️ Attention: If your router uses dynamic IP (DHCP), the printer may periodically lose connection. In this case, assign it a static IP in the router settings (sectionDHCP ReservationorStatic Lease).
2. Quick connection via WPS (if your router supports it)
Technology WPS (Wi-Fi Protected Setup) allows you to connect your printer to the network without entering a password—just press a button on the router. This is the fastest method, but it only works if:
- 🔘 There is a physical button on the router
WPS(or virtual in the web interface). - 🔒 WPS function included in the router settings.
- ⚡ The router supports the standard
WPA2-PSK(most modern models support it).
Connection instructions:
- Turn on the printer and wait until it is ready.
- Press and hold the button
Wi-Fion the printer panel 3 seconds, until the indicator flashes. - For 2 minutes press the button
WPSon the router (usually it is signed or marked with the 🔄 icon). - Wait until the Wi-Fi light on the printer stops blinking and turns on blue.
If the connection fails:
- ⏱️ Repeat the process, making sure the WPS button on the router is pressed within 2 minutes after activating the mode on the printer.
- 🔧 Check in your router settings that WPS is enabled included (chapter
Wireless → WPSorSecurity). - 📵 Make sure there are no other devices nearby that are trying to connect via WPS (e.g. smart bulbs).
| Problem | Possible cause | Solution |
|---|---|---|
| The Wi-Fi indicator is blinking orange | Incorrect password or network not found | Please re-enter your password or check your network visibility. |
| The printer does not respond to WPS | The router does not support WPS or the function is disabled. | Please use a different connection method. |
| The connection is broken after a few minutes. | Weak signal or IP address conflict | Move the printer closer to the router or assign a static IP |
| The printer prints test pages with errors. | Drivers are not installed or are out of date | Install drivers from the official HP website |
3. Connect via the HP Smart app (from a smartphone or PC)
Application HP Smart simplifies setup and allows you to control your printer from your phone. It is available for Android, iOS, Windows And macOS. Follow the steps:
- Download and install HP Smart from the official store (support.hp.com).
- Turn on the printer and make sure it is in Wi-Fi setup mode (blinking blue light).
- Launch the app and click
Add a printer(Add Printer). - Select
Setting up a new printer(Set Up a New Printer). - The app will prompt you to select a Wi-Fi network. Make sure your phone is connected to the same network you want to connect the printer to.
- Follow the on-screen instructions: the app will automatically find the printer and send network data to it.
If the printer is not detected:
- 📱 Disable VPN or proxy on the phone - they can block the search for devices on the local network.
- 🔌 Connect the printer to your phone via USB (if there is a cable) for initial setup.
- 🔄 Restart the application and try your search again.
Important: The HP Smart app may request location access to search for printers on your local network. By denying permission, you disable the automatic discovery feature.
What should I do if HP Smart doesn't see my printer?
Make sure the printer is turned on and in setup mode (blinking blue Wi-Fi indicator). Make sure your phone and printer are connected to the same network. Try disabling your phone's firewall or antivirus software—they may be blocking the connection. If all else fails, reset the printer to factory settings (hold the power button for 10 seconds).
4. Setting up the printer on your computer (Windows/macOS)
Once your printer is connected to Wi-Fi, you need to add it to your system to print from your PC. The process is different for Windows And macOS:
For Windows 10/11:
- Open
Settings → Devices → Printers & Scanners. - Click
Add a printer or scanner. - From the list of found devices, select HP DeskJet 2620If it is not there, click
The printer you need is not in the list. - Select
Add a printer by TCP/IP addressand enter the printer IP (you can find it in the router settings or print a test page from the printer).
For macOS:
- Open
System Preferences → Printers & Scanners. - Click
+to add a new printer. - Select a tab
IPand enter the printer address. In the fieldProtocolplease indicateLine Printer Daemon - LPD. - In the field
NameenterHP DeskJet 2620, and inLocation- any description (for example, "Home printer").
If the system does not find the drivers automatically, download them from the official HP website:
- 🖥️ Go to support.hp.com.
- 🔍 Enter your printer model (DeskJet 2620) and select your OS.
- 📥 Download the package
Full Feature Software and Drivers.
⚠️ Attention: If you are connecting the printer to corporate network If you're using a proxy server or authentication, you may need to manually configure your IP settings. Contact your network administrator for the following information:IP address,subnet mask,gatewayAndDNS.
5. Common mistakes and their solutions
Even with proper setup, problems can still arise. Here are the most common errors and how to fix them:
| Error | Cause | Solution |
|---|---|---|
| "Printer not responding" error | The printer is disconnected from the network or blocked by a firewall. | Check your Wi-Fi connection and temporarily disable your firewall. |
| Orange blinking Wi-Fi indicator | Incorrect password or connection failure | Restart the Wi-Fi setup on your printer |
| The printer prints blank sheets. | Out of ink or clogged nozzles | Replace the cartridges or run print head cleaning. |
| Unable to install drivers | Conflict with previously installed software | Remove old drivers via Control Panel → Programs |
If the printer is connected to Wi-Fi but does not print:
- 🖨️ Check the print queue: open
Control Panel → Devices and Printers, find your printer and clear the queue. - 🔌 Restart the printer (turn off for 30 seconds).
- 📡 Check your Wi-Fi signal: Print a self-test page (hold the button
Cancel5 seconds).
6. How to check a successful connection
To ensure that your printer is properly connected to Wi-Fi, follow these steps:
- Print the self-diagnosis page:
- Press and hold the button
Cancel(❌) on the printer panel 5 seconds. - The printer will print out a sheet of information including
Wi-Fi StatusAndIP address.
- Press and hold the button
- Check the IP address in your router settings.:
- Go to the router's web interface (usually at
192.168.1.1or192.168.0.1). - Find the section
DHCP Clients ListorConnected Devices— the printer should be displayed there.
- Go to the router's web interface (usually at
- From your computer: Open any document and select
File → Print. - From a smartphone: use the app HP Smart to print a photo or web page.
If the printer is connected, but printing is delayed or interrupted:
- 📶 Check the signal level: if it is weak (1-2 bars on the router), move the printer closer.
- 🔧 Change Wi-Fi channel in the router settings (select the channel with the least interference, for example,
6or11). - 🖥️ Update your printer firmware through HP Smart or from the official website.
7. Additional settings for stable operation
To avoid problems in the future, we recommend making a few additional settings:
- 🔒 Assign a static IP to the printer:
- Go to your router settings.
- Find the section
DHCP ReservationorStatic Lease. - Add a printer by specifying it
MAC address(can be found on the printed self-diagnostic page).
- 📡 Configure traffic priority (QoS):
If you have a lot of devices on your network, your printer may slow down. In your router settings (
QoSorTraffic Priority) set high priority forPrinter IP addresses. - 🔄 Enable automatic firmware updates:
In the appendix HP Smart go to
Printer Settings → Software Updateand activate the option. - In the appendix HP Smart Register an HP account (or sign in with Google/Apple).
- Activate the function
HP ePrint- this will allow you to print via email even outside your home network. - Send the document to the address of the type
printer@hpeprint.com(the address will be specified in the settings). - Via WPS: If your router supports WPS, activate the mode on the printer (hold the Wi-Fi button for 3 seconds) and press WPS on the router.
- Via USB: temporarily connect the printer to the computer with a cable, install the drivers and set up Wi-Fi via HP Smart.
- The computer and printer are connected to one network.
- In the printer settings (
Network → Wi-Fi Settings) protocol is enabledLPDorRaw. - Windows Firewall does not block access (add the printer to the exceptions).
- Soft reset: hold the button
Wi-Fi10 seconds until the indicator starts flashing. - Full reset: hold down the buttons
Wi-FiAndCancelsimultaneously for 10 seconds. The printer will return to factory settings. - Weak signal: Move the printer closer to the router or use a Wi-Fi repeater.
- Congested network: Change the Wi-Fi channel on the router (for example, from
caron6). - Poor connection quality: switch the router to mode
802.11n only(in wireless network settings). - Driver issues: update the printer software via HP Smart.
If you frequently print from your smartphone, set up cloud printing:
⚠️ Attention: Function HP ePrint Requires the printer to be connected to the internet. If your network is isolated (for example, a guest network without WAN access), cloud printing will not work.
FAQ: Frequently Asked Questions about Connecting the HP DeskJet 2620
Is it possible to connect a printer to Wi-Fi without a control panel (if the screen is not working)?
Yes, there are two ways:
The printer is connected to Wi-Fi, but the computer can't see it. What should I do?
Check the following:
If this does not help, add the printer manually by IP address (see section 4).
How do I reset my printer's Wi-Fi settings?
There are two options:
Can a printer be connected to multiple Wi-Fi networks?
No, HP DeskJet 2620 supports connection only to one network simultaneously. If you need to switch between devices (for example, between home and the office), you'll have to reconfigure your Wi-Fi each time.
Alternative: Use HP ePrint for printing via the Internet from any network.
My printer is printing very slowly over Wi-Fi. How can I speed it up?
Reasons and solutions: