How to Connect to an HP Printer via Wi-Fi from Your Phone If a Password is Required: A Complete Guide

Connecting a printer HP Connecting to a wireless network via a smartphone is a challenge faced by both office workers and home users. Most often, problems arise at the input stage. Wi-Fi password, when the printer refuses to connect despite the correct data. In this article, we'll cover all connection methods (via the app) HP Smart, WPS, manual entry), and we will also solve typical errors: from an incorrect password to failures in the device firmware.

Many users mistakenly believe that a computer is required to connect a printer to Wi-Fi. In fact, a smartphone Android or iOS copes with this task just as well - the main thing is to know the nuances. For example, printers of the series HP DeskJet And HP Envy support technology Wi-Fi Direct, which allows you to do without a password from the router, and the model HP OfficeJet Often require preliminary setup via USB. If your printer was previously connected to another network, you'll need to reset it first—we'll cover that below.

In this article you will find:

  • 🔹 Step-by-step instructions for Android And iOS with photo
  • 🔹 Methods to bypass password requests (WPS, P2P, USB)
  • 🔹 Model compatibility table HP with connection types
  • 🔹 Solutions for 7 common errors (from "Incorrect password" to "Printer not found")

1. Preparation: What to check before connecting

Before you try to connect your printer to Wi-Fi via your phone, make sure the basic requirements are met. 90% of problems arise due to missed prepared steps:

The printer is turned on and in setup mode. On most models HP (For example, DeskJet 2700 or Envy 6020) The blue Wi-Fi indicator should be lit or the wireless button should be blinking. If the indicator is red or off, the printer is not ready to connect.

The phone is connected to the same Wi-Fi network as the printer. This is critical: if the phone uses mobile internet (4G/5G) or another network, the application HP Smart The device cannot be detected. Check the network name in your phone's settings: Settings → Wi-Fi.

The Wi-Fi password is known and correct. If you have forgotten your password, you can find it on the router sticker (field Wi-Fi Password or Network Key) or in the router's web interface at the address 192.168.0.1 or 192.168.1.1.

The printer is plugged into a power outlet and is not in sleep mode.

The phone is connected to the target Wi-Fi network

The Wi-Fi password is written down or saved to the clipboard.

The HP Smart app (latest version) is installed on the phone.

The printer is not connected to another network (if yes, it has been reset)

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⚠️ Attention: If the printer was previously connected to a different network (for example, in an office), its settings may conflict with the new access point. In this case, you will need reset network settings — how to do this, read in section 5.

2. Method 1: Connecting via the HP Smart app (recommended)

Official app HP Smart — the most reliable way to connect a printer to Wi-Fi from your phone. It automatically detects your device model and offers the optimal setup algorithm. Download it:

Step-by-step instructions:

  1. Open the app and press Add a printer (the "+" icon in the upper right corner).
  2. Select your printer from the list of detected devices. If it is not there, click My printer is not on the list.
  3. Follow the prompts:
    • 🔵 For models with a button Wi-Fi: Hold it for 3 seconds until the indicator flashes.
    • 🔵 For printers with a display: select Settings → Wireless → Wi-Fi Setup.
  • Enter your Wi-Fi password, when prompted. If the password is not accepted, check the case of the characters (passwords are case-sensitive!).
  • Wait for confirmation: The printer will print a test page with network settings.
  • ⚠️ Attention: If the app asks for a password for the printer (not for Wi-Fi!), it means that the device is protected by the function HP Secure SetupIn this case, the password can be found on the sticker on the back of the printer (field Setup Password) or in the documentation.

    3. Method 2: Connecting via WPS (without entering a password)

    Technology WPS (Wi-Fi Protected Setup) Allows you to connect a printer to a router without entering a password—just press a button on the router. This method only works if:

    • 🔹 The router supports WPS (most modern models from TP-Link, ASUS, Keenetic support).
    • 🔹 The printer has a WPS button or a corresponding menu item.
    • 🔹 The router's network name (SSID) is not hidden.

    Instructions for printers with a WPS button:

    1. Make sure the printer is turned on and located close to the router (no further than 2 meters).
    2. Press and hold the button WPS on the printer (usually indicated by the 🔄 icon) for 5 seconds until the indicator light flashes.
    3. For 2 minutes Press the WPS button on the router (usually located on the back panel).
    4. Wait until the Wi-Fi indicator on the printer turns solid—this means the connection is successful.

    Instructions for printers with a menu (without a physical WPS button):

    1. Go to the printer menu: Settings → Wireless → Wi-Fi Protected Setup.
    2. Select Push Button Method (PBC).
    3. Press WPS on the router within 2 minutes.

    ⚠️ Attention: Some providers (eg Rostelecom or Beeline) disable WPS by default for security reasons. If the button on the router doesn't respond, check the settings in the router's web interface under Wi-Fi → WPS.

    What to do if WPS doesn't work?

    If the connection does not occur after pressing the buttons, try:

    1. Reboot the router (turn it off for 30 seconds).

    2. Make sure that the WPS indicator on the router is lit (if not, the function is disabled).

    3. Use an alternative method (eg HP Smart or USB).

    4. Update the router firmware via the web interface.

    4. Method 3: Manual connection via the printer menu (for models with a display)

    If your printer has a touch or button display (e.g. HP OfficeJet Pro 9015 or HP LaserJet MFP), you can enter the Wi-Fi password through the device's menu. This method doesn't require a phone to enter the password, but you will need a phone to verify the connection.

    Step-by-step instructions:

    1. On the printer, go to Settings → Wireless → Wi-Fi Setup.
    2. Select your network from the list of available ones (SSID). If there is no network, click Refresh the list.
    3. Enter your Wi-Fi password using the on-screen keyboard. To switch between upper and lower case, use the [key] Shift or Caps.
    4. Confirm your input. The printer will display "Attempting to connect" and after 10-30 seconds, it should display a message. Connected.

    🔹 Advice: If the printer keyboard is inconvenient for entering a complex password, you can temporarily simplify the password in the router settings (for example, set 12345678), connect the printer, and then return the old password.

    ⚠️ Attention: On some models HP (For example, Neverstop Laser) After manually entering the password, a reboot is required. If the Wi-Fi indicator continues to flash, turn off the printer for 10 seconds and then turn it on again.

    5. Resetting the printer's network settings (if the connection fails)

    If the printer was previously connected to a different network or froze during setup, its network settings may conflict with the new connection. In this case, factory resetThe reset method depends on the model:

    Printer model Reset method Notes
    HP DeskJet 2700/3700 Hold the buttons Wi-Fi + Cancel 10 seconds The indicators will flash 3 times
    HP Envy 6000/6400 Hold Information + Cancel 5 seconds Confirmation required on display
    HP OfficeJet Pro 9010/9020 Settings → Service → Restore network settings The password is not reset
    HP LaserJet (most) Hold Cancel 15 seconds All settings are reset except the page counter.

    After the reset, the printer will return to factory settings and can be reconnected using any of the methods described above. Please note that resetting also deletes saved print jobs and quality settings.

    HP Smart app|WPS (button on router)|Manually enter password via printer menu|USB cable|Other method-->

    6. Solving common errors

    Even if you enter the password correctly, the connection may fail. Here 7 most common problems and their solutions:

    • 🔴 "Incorrect password":
      • Check the case of your characters (passwords are case sensitive!).
      • If the password contains special characters (for example, ! or #), try to remove them temporarily.
      • Make sure you're entering the password for the correct network (sometimes phones connect to nearby Wi-Fi automatically).
    • 🔴 "Printer not found":
      • Restart your printer and phone.
      • Turn on geolocation on your phone - some models HP require it for detection.
      • Check if your antivirus (for example, Avast or Kaspersky) local network.
    • 🔴 "Authentication Error":
      • Change the Wi-Fi security type in your router settings. WPA3 on WPA2-PSK (Some older printers do not support WPA3).
      • Disable MAC address filtering on your router.

    ⚠️ Attention: If the printer gives an error 0x6100004a or 0xc19a0020This indicates a hardware failure in the Wi-Fi module. In this case, only a service center can help—do-it-yourself repairs are not recommended.

    7. Alternative connection methods (if Wi-Fi doesn't work)

    If you are unable to set up a wireless connection, you can use alternative methods:

    • 🔹 USB cable:
      • Connect the printer to your phone via OTG adapter (For Android) or Lightning-USB (For iPhone).
      • In the appendix HP Smart select Connect via USB.
      • After setup, the printer can be switched back to Wi-Fi.
    • 🔹 Wi-Fi Direct (P2P):
      • Activate Wi-Fi Direct in the printer menu.
      • On your phone, connect to the printer's network (the name will be something like DIRECT-xx-HP OfficeJet).
      • The password for connection is usually 12345678 or indicated on the printer sticker.
    • 🔹 Cloud Printing (HP ePrint):
      • Register your printer on the website HP Connected.
      • Send documents to a special email (like printer123@hpeprint.com).

    🔹 Advice for owners iPhoneIf your printer doesn't appear in the AirPrint device list, update your iOS to the latest version. Apple regularly adds support for new models. HP into your drivers.

    8. Setting up printing from your phone after connection

    Once your printer is successfully connected to Wi-Fi, all that's left to do is set up printing from your phone. Here's what you need to do:

    1. Check your connection:
      • Open the app HP Smart and make sure the printer is displayed as Connected.
      • Print a test page: Printer Settings → Print a Test Page.
    2. Set up default printing:
      • IN HP Smart select Print Options → Quality → Draft (saves toner).
      • Enable duplex printing if your printer supports duplexing.
  • Add a printer to the system:
    • On Android: Settings → Connected devices → Printing → Add service → HP Print Service.
    • On iOS: The printer will automatically appear in the AirPrint list.

    ⚠️ Attention: If, when printing from a phone, a document is sent to the queue but does not print, check:

    • 🔹 Is the mode turned on? Only black in the absence of black ink.
    • 🔹 Is the checkbox unchecked? Pause in the print queue (on the computer or in the printer's web interface).

    FAQ: Frequently Asked Questions

    🔹 Why won't my HP printer connect to 5 GHz Wi-Fi?

    Most printers HP (except for flagship models like OfficeJet Pro 9025) only support frequency 2.4 GHz. Solution:

    1. Enable compatibility mode in your router settings. b/g/n (2.4 GHz).
    2. Disable network splitting (if you have two networks with the same name but different frequencies).
    3. Or connect the printer to a guest network running at 2.4 GHz.
    🔹 Can I connect an HP printer to my phone without Wi-Fi?

    Yes, there are three ways:

    1. Wi-Fi Direct: The printer creates its own network to which the phone connects.
    2. USB: via OTG adapter (requires printer support for this function) USB Host).
    3. Bluetooth: only support some models (eg HP Sprocket).

    For continuous use, Wi-Fi Direct is the most convenient—it doesn't require the Internet.

    🔹 How do I find my Wi-Fi password if I forgot it?

    Password recovery methods:

    • 📌 Look at the router sticker (field Wi-Fi Password or Network Key).
    • 📌 Log in to the router's web interface (192.168.0.1 or 192.168.1.1) and check the section Wi-Fi → Security.
    • 📌 On Android: If the phone has previously connected to this network, the password can be found in the configuration file (root or a special application like WiFi Password Viewer).
    • 📌 On Windows: run the command in CMD:
      netsh wlan show profile name="NETWORK_NAME" key=clear

      The password will be in the line Key content.

    🔹 Why does my HP printer print blank pages after connecting?

    Reasons and solutions:

    • 🔹 Out of ink: Check the toner level in the app HP Smart.
    • 🔹 Dried nozzles (for inkjet printers): Run head cleaning: Printer Settings → Maintenance → Print Head Cleaning.
    • 🔹 Incorrect paper size: In the print settings, select A4 instead of Letter.
    • 🔹 Driver is not compatible: Update your printer software via HP Smart or manually from the website HP support.
    🔹 How do I disconnect my HP printer from Wi-Fi?

    To make the printer "forget" the network, do the following:

    1. On the printer: Settings → Wireless → Forget network.
    2. Or reset your network settings (see section 5).
    3. On the router: add the printer's MAC address to the blacklist (section Wi-Fi → MAC Filtering).

    After this, the printer will not automatically connect to this network.