Wireless printer connection Xerox Phaser 3320 Connecting to a Wi-Fi network saves time and eliminates the clutter of wires. However, many users encounter difficulties: the router doesn't detect the device, drivers don't install, or printing freezes halfway through. In this article, we'll look into these issues. all connection methods — from standard setup via the control panel to manually entering network parameters. We'll also explain how to diagnose common errors and what to do if your printer refuses to print over Wi-Fi.
Phaser 3320 — is an entry-level laser printer that supports both wired (Ethernet), and wireless connection. However, its interface is not as intuitive as that of modern models, so even a simple Wi-Fi setup can raise questions. We tested all the methods in practice and compiled step-by-step instructions with photos, which will help you avoid common mistakes.
If you've already tried connecting your printer and it didn't work, don't rush to reset it to factory settings. In 80% of cases, the problem lies in incorrectly entered Wi-Fi password, outdated drivers, or IP address conflicts. At the end of the article, you'll find FAQ with solutions for the most common failures.
1. Preparing to connect: What to check before setting up Wi-Fi
Before you begin setting up, make sure that your Xerox Phaser 3320 It's completely ready for wireless connection. Here it is. mandatory checklist:
Check if your printer has a Wi-Fi module.
Make sure your router is operating in the 2.4 GHz band.
Connect the printer to a 220V network and wait for initialization.
Update your printer firmware (if available)
Download drivers from the official Xerox website-->
Wi-Fi module in Phaser 3320 It's built-in by default, but in rare cases (for example, when buying used equipment), it may be disabled or damaged. To check its functionality:
- Turn on the printer and wait for it to boot up.
- Click the button
Menuon the control panel. - Go to
Settings → Network settings → Wireless network. - If the item
Wi-FiActive—the module is working properly. If gray, diagnostics are required.
Please note: Xerox Phaser 3320 does not support 5 GHz networksIf your router only works in this range, you will have to temporarily switch to 2.4 GHz or use compatibility mode (called Dual Band or Legacy Mode in the router settings).
⚠️ Warning: If you use guest network or VPN on a router, the printer may not connect. Disable these features during setup.
Also check that the printer is installed latest firmware versionOutdated software is often the cause of Wi-Fi problems. You can update the firmware via Settings → Maintenance → Software Update (USB or Ethernet connection required).
2. Method 1: Connecting via the printer control panel (WPS)
The fastest method is to use technology WPS (Wi-Fi Protected Setup). It allows you to connect your device to the network without entering a password, but it only works if your router supports WPS.
Step-by-step instructions:
- Make sure the indicator light on the router is on.
WPS(usually flashes or glows green). - On the printer, press
Menu → Settings → Network Settings → Wireless → WPS. - Select
Push Button(push-button method). - For 2 minutes press the button
WPSon the router (usually it is signed or marked with the 🔄 icon). - Wait for the message
Connectedon the printer screen.
If the connection is successful, the printer will automatically receive an IP address from the router. To check this:
- Click
Menu → Settings → Network Settings → Print Configuration. - In the received report, find the line
IP addressIf there are numbers indicated there (for example,192.168.1.105) - Everything is fine.
⚠️ Note: Some routers (eg. TP-Link Archer C6) require WPS to be enabled in the web interface. Access the router settings at192.168.0.1or192.168.1.1and activate the option.
If WPS doesn't work, try an alternative method - manual entry of network parameters (described in the next section).
3. Method 2: Manually entering Wi-Fi settings
If WPS isn't available or doesn't work, you'll have to enter your network settings manually. To do this, you'll need:
- 📌 Name of your Wi-Fi network (
SSID). - 🔑 Wi-Fi password.
- 🌐 Security type (usually
WPA2-PSKorWPA3-PSK).
Step-by-step instructions:
- On the printer, go to
Menu → Settings → Network Settings → Wireless Network. - Select
Manual setup. - In the field
SSIDEnter your network name (case sensitive!). - In the field
Security typeplease indicateWPA2-PSK(If you are not sure, check in your router settings). - In the field
PasswordEnter your Wi-Fi key. Be careful: The printer is sensitive to symbols and spaces! - Save the settings and wait for the connection (may take up to 1 minute).
If the printer does not connect, check:
- 🔄 Make sure you entered the correct password (it's best to write it down on paper and enter it character by character).
- 📡 The Wi-Fi signal at the printer's location (if it's weak, try moving the device closer to the router).
- 🔧 Router settings: sometimes changing the Wi-Fi channel helps
1,6or11(less busy).
A critical feature of the Xerox Phaser 3320: the printer does not support networks with hidden SSIDs. If your Wi-Fi network isn't broadcasting its name, you'll need to temporarily make it visible in your router settings.
4. Method 3: Connecting via USB (Alternative Method)
If Wi-Fi is persistently unresponsive, you can temporarily connect the printer via USB, install the drivers, and then switch it to wireless mode. This method works for both Windows and macOS.
Instructions for Windows:
- Connect the printer to your computer via a USB cable (included).
- Download drivers from official Xerox website (select model Phaser 3320 and your OS).
- Install the software by following the instructions of the installation wizard.
- After installation, open
Control Panel → Devices and Printers. - Find Xerox Phaser 3320, right click and select
Printer Properties → Ports. - Add a new port type
Standard TCP/IP Port. - Enter the printer's IP address (you can find it out by printing it out)
Network configurationon the printer itself). - Save your settings and try printing a test page.
For macOS the process is similar, but the drivers are installed via System Preferences → Printers & ScannersAfter adding the printer, select it from the list. Add printer → IP and enter the data manually.
⚠️ Note: If the printer isn't detected after connecting via USB, try a different cable or port on your computer. Disabling your antivirus software while installing the drivers can sometimes help.
5. Checking the connection and troubleshooting
After setting up Wi-Fi, you need to make sure the printer is working properly on the network. Here's how:
Step 1: Print a test page
- 🖨️ Click on the printer
Menu → Settings → Print Configuration. - 📄 Check the lines in the report
Wi-Fi status(should beConnected) AndIP address(must match your network range, eg192.168.x.x).
Step 2: Ping the printer from your computer
- On your computer, open
Command line(Win + R → cmd). - Enter the command:
ping [printer IP address]For example:
ping 192.168.1.105 - If the responses are received without any loss, the connection is established.
Step 3: Diagnosing Common Errors
| Error | Possible cause | Solution |
|---|---|---|
Wi-Fi: Disabled |
The Wi-Fi module is disabled or faulty. | Check your printer settings, reset your network settings |
Unable to connect to the network |
Incorrect password or security type | Please re-enter your data, check the capitalization of the characters. |
IP address: 0.0.0.0 |
DHCP is disabled on the router or the printer is not receiving an address. | Set up a static IP manually or enable DHCP on your router. |
| The printer is visible but does not print. | Driver conflict or print queue blocked | Restart your printer and computer, clear the print queue |
If the printer is connected, but printing is delayed or interrupted, try:
- 📶 Reduce the distance between the printer and the router.
- 🔌 Restart your router (sometimes changing the Wi-Fi channel helps).
- 🖥️ Update printer drivers on all devices you print from.
6. Setting up printing from mobile devices (Android/iOS)
To print from your phone or tablet Xerox Phaser 3320 via Wi-Fi, you will need a special application. Xerox offers an official solution - Xerox® Print Service Plug-in (for Android) and Apple AirPrint (for iOS).
Instructions for Android:
- Install the application Xerox Print Service from Google Play.
- Connect your phone to the same Wi-Fi network as the printer.
- Open the document you want to print and select
Seal. - In the list of printers, select Xerox Phaser 3320.
- Adjust the print settings and confirm the task.
For iOS (iPhone/iPad):
- Make sure your printer is connected to Wi-Fi and turned on.
- Open the document in an application (for example, Files or Safari).
- Click
Share → Print. - Select Xerox Phaser 3320 from the list of available printers.
- Set the number of copies and other options, then click
Seal.
If your printer does not appear in the list:
- 🔄 Restart your printer and mobile device.
- 📡 Make sure both devices are connected to the same Wi-Fi network.
- 🔧 Update your printer firmware and printing app.
⚠️ Note: Some Android versions may require additional configuration of the print plugin. Go to Settings → Connected devices → Printing and activate Xerox Print Service.
7. Optimize Wi-Fi for stable printing
To avoid printing problems in the future, follow these tips:
- 📡 Place the printer at a distance of no more than 5 meters from the router (without obstacles such as walls).
- 🔄 Configure a fixed IP address for the printer on your router (so that it doesn't change when you reboot).
- 🔒 Use
WPA2-PSKinstead ofWPA3, if you have connection problems. - 📥 Update your printer drivers regularly (every 3–6 months).
If you have a lot of devices on your network, consider traffic separation:
- Create a separate network for the printer in the router settings (for example,
Office_Printer). - Limit the number of devices connected to this network (only the printer and computers from which printing occurs).
- Turn it off
QoS(Quality of Service) for this network if it interferes with printing.
A unique feature of the Xerox Phaser 3320: the printer does not support the 802.11n standard (only 802.11b/g). If your router operates in 802.11n/ac mode, you may need to force the printer to support 802.11b/g.
8. Frequently Asked Questions (FAQ)
The printer is connected to Wi-Fi, but the computer can't see it. What should I do?
Please check the following points:
- Make sure you have the drivers installed on your computer. Xerox Phaser 3320.
- Make sure the printer and computer are on the same network (compare the first three digits of the IP address, for example,
192.168.1.x). - Open
Control Panel → Windows Firewalland disable it temporarily (sometimes it blocks the printer from being detected). - Restart both devices.
If it doesn't help, add the printer manually via IP address (see section 4).
Can I connect the Xerox Phaser 3320 to Wi-Fi without a control panel?
Yes, but this will require:
- Connect the printer to the computer via USB.
- Install the program Xerox CentreWare Internet Services (available on the official website).
- Configure Wi-Fi via the program's web interface (section
Network Settings).
This is a less convenient method, but it works if the buttons on the printer are not responding.
Wi-Fi printing is very slow. How can I speed it up?
Possible causes and solutions:
- 📶 Weak Wi-Fi signal: Move the printer closer to the router or use a repeater.
- 🖼️ High resolution printing: in the driver settings, select
Draftor600 dpiinstead of1200 dpi. - 🔧 Network congestion: Disconnect other devices from Wi-Fi while printing.
- 🔄 Outdated drivers: Update the printer software.
My printer keeps losing Wi-Fi connection. What's wrong?
This is a typical problem for Xerox Phaser 3320. Try:
- Tune static IP address for the printer in the router settings.
- Disable energy savings on the printer (
Menu → Settings → Power Saving → Off). - Update the printer firmware (sometimes bugs are fixed in new versions).
- If nothing helps, connect the printer via
Ethernet(the wired option is more stable).
Can this printer be connected to cloud services (Google Cloud Print, Xerox Cloud)?
Xerox Phaser 3320 does not support modern cloud printing services (for example, Google Cloud Print was closed in 2020). However, alternatives can be used:
- 🖥️ Xerox® Mobile Print (official online printing application).
- 🌍 VPN connection to your home network (if you need to print remotely).
- 📱 TeamViewer (connection to a computer to which the printer is connected via USB/Wi-Fi).
For cloud printing, it is better to consider more modern printer models (for example, Xerox VersaLink).